“Start Page” Printing Disabled; When The Duplexing Unit Cover Open Display Cannot Be Released; Operation Of Control Panel Locked At Power-On And Cannot Be Canceled; Troubleshooting For One-Time Dongle - Toshiba e-STUDIO 5540C Service Manual

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"NIC INITIALIZING" does not disappear at the time of the power being turned ON and it disappears
after 6 minutes with the NIC initializing time-out. In this case, the connection to the Wireless LAN did
not succeed even though "NIC INITIALIZING" disappears.
The connection to the Wireless LAN cannot be made if the Access Point to be connected is not found
or security settings are not correct.
8.4.6
"Start page" printing disabled after the installation of the EFI
Printer Board (GA-1310, optional)
When the firmware of the equipment or the system software of the EFI printer board is updated,
perform "Initialization of NIC information (08-9083)" and "Default setting of the EFI printer board (08-
9951)" if "Start page" is not printed out after a specified period of time. (In case of the equipment's
firmware, wait approx. 3 minutes and in case of the EFI printer board's system software, wait approx.
10 minutes.)
1. Turn OFF the power of the equipment.
2. Confirm that the power of the EFI printer board is also turned OFF. (The 7-Segment LED of the
EFI printer board goes off.)
3. Turn ON the power of the equipment while pressing digital keys [0] and [8] simultaneously to
enter the Setting Mode (08).
4. Confirm that the power of the EFI printer board is also turned ON. (The 7-Segment LED of the
EFI printer board is lit.)
5. Key in [9083] and press the [START] button (Initialization of NIC information).
6. Key in [9951] and press the [START] button (Default setting of the EFI printer board).
7. Turn OFF the power of the equipment.
8. Confirm that the power of the EFI printer board is also turned OFF.
9. Turn ON the power of the equipment.
8.4.7

When the duplexing unit cover open display cannot be released

1. Is the duplexing unit cover opening/closing detection sensor working normally?
2. Check if any of the fuses (F201, F202, and F203) on the switching regulator has blown.
3. Replace the switching regulator.
4. If the fuse still blows even after the switching regulator is replaced, check if a harness connected
with the connector CN405 on the switching regulator is caught or short circuited. Replace the
harness if there is any abnormality.
8.4.8
Operation of the control panel locked at the power-ON and the
locking cannot be canceled
1. Check if the fuse (F205) on the switching regulator is blows.
2. Replace the switching regulator.
3. If the fuse still blows even after the switching regulator is replaced, check if a harness connected
with the connector CN407 on the switching regulator is caught or short circuited. Replace the
harness if there is any abnormality.
8.4.9

Troubleshooting for one-time dongle

1. When the serial number is changed, options already installed (Meta Scan Enabler GS-1010,
External Interface Enabler GS-1020 and IPSec Enabler GP-1080) will be disabled.
2. When the serial number is changed, an F200 error occurs if the Data Overwrite Enabler (GP-
1070, optional) is installed.
3. When you reinstall the Data Overwrite Enabler (GP-1070, optional), follow the designated
reinstallation procedure (the same procedure as that of board replacement)
© 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
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