Toshiba e-STUDIO 5540C Service Manual page 1016

Multifunctional digital color systems
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[5412] Server busy error / TOSHIBA Global remote monitoring system error
Classification
Server busy error
Check item
None
[5413] Server error / TOSHIBA Global remote monitoring system error
Classification
Server error
Check item
Setting of a cloud server
[5414] Invalid device file error / TOSHIBA Global remote monitoring system error
Classification
Invalid device file
Check item
Communication environment
[5415] Communication error / TOSHIBA Global remote monitoring system error
Classification
Communication error
Check item
Setting
[5416] Setting files / system software update error / TOSHIBA Global remote monitoring system
error
Classification
Update failure of system software /
setting files of the equipment
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
The server cannot handle periodic communication from the
equipment due to overloading. This phenomenon occurs
when a busy signal is sent from the server at the start of the
periodic communication of the equipment.
Not required
A fatal error has occurred on the cloud server.
Contact the administrator of the cloud server.
A device file to be sent to a cloud server from the equipment
has been damaged.
connection of network devices. If there is no problem with the
network environment, reinstall the system software.
Communication with a cloud server has failed.
Check the connection and the settings of network devices
and the cloud server.
The system software and the setting files of the equipment
cannot be updated because there is an ongoing job.
© 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
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Error item
Measures
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Measures
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Measures
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Measures
Error item

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