Check item
Equipment
8.3.8
Jam in bridge unit
[E910] Paper not reaching the bridge unit transport sensor-1
[E920] Paper stopping at the bridge unit transport sensor-1
Classification
Paper transport jam
(Relay transport section)
Check item
Bridge unit
Bridge unit path entrance sensor
Transport path switching solenoid-1
Bridge unit transport entrance motor
Bridge unit transport exit motor
LGC board
DRV board
PFC board
Replace parts
Bridge unit transport sensor-1
Bridge unit transport entrance motor
Bridge unit transport exit motor
LGC board
DRV board
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
•
Check if there is any paper in the equipment. Remove it if
there is.
•
If a jam still occurs, turn the power OFF and then back ON
to check if the equipment operates normally.
The paper does not reach the bridge unit path entrance
sensor after it has passed the
The trailing edge of the paper does not pass the bridge unit
path entrance sensor after its leading edge has reached the
sensor.(E920)
•
Check if there is any paper in the bridge unit and remove it
if there is
•
Sensor check
(Perform the input check: 03-[ALL]OFF/[1]/[B], 03-
[SCAN]ON/[3]/[D])
•
Connector check
•
Harness check
•
Solenoid check
(Perform the output check: 03-275)
•
Connector check
•
Harness check
•
Motor check
(Perform the output check (
): 03-130/180)
motor
(Perform the output check (
03-136)
•
Connector check
•
Harness check
•
Connector check (CN307)
•
Board check
•
Connector check (CN537, CN539)
•
Harness check
•
Board check
•
Connector check (CN500, CN515)
•
Harness check
•
Board check
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8 - 86
Measures
Error item
Fuser transport sensor
Measures
Bridge unit transport entrance
Bridge unit transport exit motor
Remarks
.(E910)
):