Toshiba e-STUDIO 5540C Service Manual page 1029

Check item
Setting
[803A] IKEv2 wrong proposal choosen
Classification
Network error
Check item
Setting
[803B] IKEv2 Certificate failed
Classification
Network error
Check item
Setting
[803C] IKEv2 secret key authentication failed
Classification
Network error
Check item
Setting
[803D] IKEv2 falling back to IKEv1
Classification
Network error
Check item
Setting
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Mismatch in Signature payload (MAC or IV).
Check the CA and user certificate in MFP and peer machine.
Ipsec error is proposal choosen is wrong
Check the IKEv2/IPsec proposal parameters (encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Ipsec error for ikev2 certification failed
Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP's host table or
DNS entry.
3. Certificate against CRL.
Ipsec error for ikev2 if secret key auth failed
Mismatch in IKEv2 Pre Shared Key. Check the PSK in MFP
and peer machine.
Ipsec error if peer dosent support IKEv2 and falling back to
IKEv1
Remote machine is not supporting IKEv2. Going back to use
IKEv1.
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
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ERROR CODE and TROUBLESHOOTING
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