Toshiba e-STUDIO 5540C Service Manual page 1030

[803E] IKEv2 ISAKMP SA unavialable
Classification
Network error
Check item
Setting
[803F] IKEv2 cryptographic operation failed
Classification
Network error
Check item
Setting
[8040] IKEv2 invalid key information
Classification
Network error
Check item
Setting
[8041] IKEv2 CA not trusted
Classification
Network error
Check item
Setting
[8042] IKEv2 Authentication method mismatch
Classification
Network error
Check item
Setting
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
Ipsec error if ISAKMP SA is not created of destroyed due to
some uncertain condition
Restart IPsec service on Peer and retry.
Ipsec error for ikev2 if crypto operation failed
If Certificates are being used, re-upload the corresponding
certificates using Security Services. Restart IPsec Service on
MFP.
Ipsec error for ikev2 if key info is invalid
Check IKE settings in MFP and peer.
Ipsec error for ikev2 if CA is not trusted
Check the CA certificate in MFP and peer machine.
Check the CA certificate timestamp.
Ipsec error if auth method is not matching
Mismatch in IKE authentication type.
Check the Authentication type in MFP and peer.
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