Thermo Scientific Dionex ICS-5000 Operator's Manual page 295

Card data checksum error.
This error indicates that the column ID chip card memory is corrupted.
To troubleshoot:
Replace the column ID chip card (see
Command is not available in demo mode.
This error occurs if you attempt to issue a command that is not available when
the TC is in demo (or simulation) mode.
To troubleshoot:
If a TC is present and connected, disable the demo mode:
1. Start the Chromeleon 7 Instrument Configuration Manager or the
Chromeleon 6.8 Server Configuration program.
2. In the instrument or timebase, right-click the TC and select Properties.
3. On the General tab page, clear the Simulation Mode or Demo Mode
check box.
4. If the TC does not appear in the Module address box, click Browse and
select the TC. Click OK.
Communication error: x.
This error occurs if there is a communication failure between the TC and the
PC on which Chromeleon is installed.
To troubleshoot:
1. Check the USB connections.
2. Check the connection from the TC to the power supply.
3. If you cannot identify the cause of the error, contact Technical Support for
Dionex products for assistance.
Doc. 065342-06 12/11
8 • TC Troubleshooting
Section 9.30).
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