Thermo Scientific Dionex ICS-5000 Operator's Manual page 265

8 • EG Troubleshooting
EG1 wrong cartridge error.
-or-
EG2 wrong cartridge error.
This error occurs when an EGC is plugged into the EG that is not one of the
supported types.
To troubleshoot:
Refer to Table 2-2 for a list of the supported EGC types for capillary and
analytical IC systems.
The EG mode is off due to pump pressure alarm or leak.
This error occurs if the pump flow is turned off because of a pump pressure
alarm or leak. The EG is automatically turned off to prevent damage to the
EG.
To troubleshoot:
Check the troubleshooting information for the pump in Section 8.14 and
Section 8.15.
The EG mode is off for a virtual pump.
This error occurs when a "live" EG is linked to a virtual pump and you try to
turn on the EGC. To prevent damage to the EGC, the mode is automatically
turned off to ensure that the EG does not operate when there is no flow.
EG mode will be turned off for invalid flow.
This error occurs when the flow to the EG is out of range or there is no
pumped linked to the EG.
To troubleshoot:
1. Set the flow rate to a value within the allowed range. Refer to Appendix A
for flow rate specifications.
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