Thermo Scientific Dionex ICS-5000 Operator's Manual page 267

EGC cannot be used due to invalid ion count.
This error occurs if the ion count reported by the EGC is invalid. This may
indicate a problem with the memory chip in the EGC.
To troubleshoot:
1. Make sure the EGC cable is securely plugged into the EG (see
Figure
2. If the error message appears again, contact Technical Support for Dionex
products for assistance.
EGC is either not installed or invalid cartridge number. Please
install a capillary EGC.
This error occurs if no EGC cartridge is connected to the EG or an analytical
EGC is connected to a capillary IC system.
To troubleshoot:
1. Verify that a capillary EGC is installed.
2. Verify that the EGC cable is securely plugged into the EG (see
Figure
EGC is either not installed or invalid cartridge number. Please
install an analytical EGC.
This error occurs if no EGC cartridge is connected to the EG or a capillary
EGC is connected to an analytical IC system.
To troubleshoot:
1. Verify that an analytical EGC is installed.
2. Verify that the EGC cable is securely plugged into the EG (see
Figure
Doc. 065342-06 12/11
2-10) and the locking ring is tightened.
2-10) and the locking ring is tightened.
2-10) and the locking ring is tightened.
8 • EG Troubleshooting
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