Thermo Scientific Dionex ICS-5000 Operator's Manual page 263

Ion chromatography system
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EG1 invalid serial number.
-or-
EG2 invalid serial number.
This error occurs if the serial number reported by the EGC is invalid. This
may indicate a problem with the memory chip in the EGC.
To troubleshoot:
1. Make sure the EGC cable is securely plugged into the EG (see
Figure
2. If the error message appears again, contact Technical Support for Dionex
products for assistance.
EG1 over current.
-or-
EG2 over current.
This error occurs when the current applied to the EGC exceeds the maximum
current allowed. (The EGC current is automatically turned off to prevent
damage to the cartridge.) This error may also occur if the liquid flow to the
cartridge is interrupted.
To troubleshoot:
1. Make sure the EGC cable is securely plugged into the EG (see
Figure
2. Refer to
3. If the error message appears again, contact Technical Support for Dionex
products for assistance. The cartridge control electronics may have
malfunctioned.
NOTE
The Thermo Scientific Dionex ICS-5000 Ion Chromatogra-
phy System electronics components cannot be serviced by the
user.
Doc. 065342-06 12/11
2-10) and the locking ring is tightened.
2-10) and the locking ring is tightened.
Section 8.23
to determine why there is no flow.
8 • EG Troubleshooting
247

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