Thermo Scientific Dionex ICS-5000 Operator's Manual page 266

Dionex ICS-5000 Operator's Manual
2. Check the EGC configuration properties in the Chromeleon 7 Instrument
Controller Service or the Chromeleon 6.8 Server Configuration program
to verify that the pump and EGC are linked.
EG mode will be turned off for invalid flow. Flow range for
analytical EGC: 0.100 – 3.000 mL/min, capillary EGC: 0.001 –
0.100 mL/min.
This error occurs when the flow to the EGC is out of range or there is no
pumped linked to the EGC.
To troubleshoot:
1. Set the flow rate to a value within the allowed range. Refer to
for flow rate specifications.
2. Check the EGC configuration properties in the Chromeleon 7 Instrument
Controller Service or the Chromeleon 6.8 Server Configuration program
to verify that the pump and EGC are linked.
EGC-1 is not linked to a compatible pump.
-or-
EGC-2 is not linked to a compatible pump.
This error occurs if the type of pump linked to the EGC does not match the
EGC type. A capillary EGC can only be used with a capillary pump and an
analytical EGC can only be used with an analytical pump.
To troubleshoot:
1. Install the correct type of EGC for the pump type.
2. For a hybrid system (a dual system with both an analytical and a capillary
pump), check the EGC configuration properties in the Chromeleon 7
Instrument Controller Service or the Chromeleon 6.8 Server
Configuration program to verify that the correct pump is linked to the
EGC.
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Appendix A
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