Thermo Scientific Dionex ICS-5000 Operator's Manual page 259

Ion chromatography system
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CR-TC1 stopped due to zero flow.
-or-
CR-TC2 stopped due to zero flow.
This error occurs if you turn off the pump flow while the EGC current (and
CR-TC) are on. The CR-TC current is automatically turned off to prevent
damage to the CR-TC.
To troubleshoot:
If the pump stopped unexpectedly, follow the troubleshooting steps in
Section
8.23.
The CR-TC mode is off for a virtual pump.
This error occurs when a "live" EG is linked to a virtual pump and you try to
turn on the CR-TC. The mode is automatically turned off to ensure that the
EG does not operate when there is no flow.
CR-TC mode will be turned off for invalid flow. Flow range for
analytical EGC: 0.100 – 3.000 mL/min, capillary EGC: 0.001 –
0.100 mL/min.
This error occurs when the flow to the CR-TC is out of range or there is no
pumped linked to the EGC.
To troubleshoot:
1. Set the flow rate to a value within the allowed range. Refer to
for flow rate specifications.
2. Check the EGC configuration properties in the Chromeleon 7 Instrument
Controller Service or the Chromeleon 6.8 Server Configuration program
to verify that the pump and EGC are linked.
Doc. 065342-06 12/11
8 • EG Troubleshooting
Appendix A
243

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