Limitations; Service Cautions; Service Mode Menu Transmission Function - Canon imageRUNNER ADVANCE 8105 Series Service Manual

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Technology > Embedded RDS > Service cautions

Limitations

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Service Mode Menu Transmission Function

1) At the time of transmission when an alarm / service call error is detected, even if the alarm
log or service call log detected is the target code for service mode menu transmission,
transmission of service mode menu data is not performed in the following cases.
• An alarm log or service call log which has been detected by E-RDS as an unsent log
at the time of power-on
•
An alarm log or service call log waiting for retry after its transmission failed
• When service mode menu transmission (when an alarm log or service call error was
detected) failed
•
Service mode menu data of which processing for acquisition has been already
performed when an alarm or service call error subject to service mode menu
transmission occurred
2) When an alarm / service call error occurred continuously AND when time correction
/ change was performed to the device main unit during the target log transmission
processing, a link number may be applied to the old log although it should be applied to the
new log.
3) Transmission of the data of changes made in service mode menu settings is not performed
instantly, but performed when a specified period of 60 minutes elapse after the change of
service mode menu settings is detected or when a communication test is performed at the
time of power-on. (There is a time lag.)
4) When service mode menu settings ([COPIER] > [ADJUST]) are made, transmission is
performed even when no change is made in the target data to be transmitted.
Transmission of service mode data is also performed when changes are made in the
service mode setting value not subject to transmission (items other than Level 1, 2) or
when settlement of a value is performed without changing the setting value.
5) When a communication test is performed for the first time in the condition where the
service mode menu transmission function is set to ON, service mode menu transmission
is included in the communication test, and it therefore takes longer time until results are
displayed than the communication test performed in the condition where the function is set
to OFF because acquisition / transmission of service mode menu data are performed.
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Technology > Embedded RDS > Service cautions

Service cautions

1) After performing the following service actions, it is necessary to perform initalizing E-RDS
settings : [SERVICE MODE] > [COPIER] > [Function] > [CLEAR] > [ERDS-DAT] and
communication test : [SERVICE MODE] > [COPIER] > [Function] > [INSTALL] > [COM-
TEST].
Failure to do so will result that the counter transmitting value to the UGW may become
unusual.
•
System upgrade
• HDD format and system installation
•
[SERVICE MODE] > [COPIER] > [Function] > [CLEAR] > [MN-CON]
: RAM clear of MNCON PCB SRAM Board
Also, after replacing the main controller board, all settings must be reprogrammed.
2) The following settings in service mode must not be change unless there are specific
instructions to do so. Changing these values will cause error in communication with UGW.
•
Set port number of UGW
[SERVICE MODE] > [COPIER] > [Function] > [INSTALL] > [RGW-PORT]
Default : 443
• URL setting of UGW
[SERVICE MODE] > [COPIER] > [Function] > [INSTALL] > [RGW-ADR]
Default : https://a01.ugwdevice.net/ugw/agentif010
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