Getting Help; Polycom And Partner Resources - Polycom RealPresence 1800 Administration Manual

How customer personal data is deleted
Data type Steps to delete
Call detail By default, CDRs are overwritten by new CDRs
record (CDR) periodically. If required, CDR can be deleted through the
command line interface (ssh)
CDRs can also be deleted by performing a standard or
comprehensive restore operation. See the
RealPresence Collaboration Server Defaults
this guide.
User See the
credentials
Address See the
book section in this guide.
The Address Book is also deleted by performing a
standard or comprehensive restore operation. See the
Restore RealPresence Collaboration Server Defaults
section in this guide.
Data Backup are stored in Local system.
backups
Back up files can be deleted from local Windows / Linux
system. The local system is the machine where the
backup file is stored using RMX Manager.
Audit and log Audit and log files are automatically deleted by the system
files (oldest first) when the system reaches the auditor event
file limit of 1000.
Audit and log files are also deleted by performing a
standard or comprehensive restore operation. See the
Restore RealPresence Collaboration Server Defaults
section in this guide.

Getting Help

For more information about installing, configuring, and administering Polycom products, see the
Document Library.

Polycom and Partner Resources

See the following Polycom documentation for related information on this product:
● Polycom ®
RealPresence
● Polycom ® RealPresence
Guide
®
● Polycom
RealPresence
Polycom, Inc.
Delete a User section in this guide.
Deleting a Participant from the Address Book
®
Collaboration Server Release Notes
® Collaboration Server 1800/2000/4000/Virtual Edition Getting Started
®
Collaboration Server Hardware Guide for the associated appliance edition
Deletion method
To do this:
1 Enable SSH
2 Go to > /opt/mcu/output/cdr
3 rm -f * cdr
Restore
Standard restore – simple delete
section in
Comprehensive restore – System
hard disk file partition is formatted
Simple delete
If using the RMX Manager – simple
delete
Standard restore – simple delete
Comprehensive restore – System
hard disk file partition is formatted
Delete the backup file from specific
path on the local system.
To do this:
1 Enable SSH
2 Go to > opt/mcu/mcms/Logfiles
3 Select the module > cd Logger
4 rm -f * (or the file name )
Standard restore – simple delete
Comprehensive restore – System
hard disk file partition is formatted
Before You Begin
Polycom
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