Information Collector; Standard Security Mode - Polycom RealPresence 1800 Administration Manual

The log files (in *.txt format) are saved to the defined directory and a confirmation caption box is
displayed indicating a successful retrieval of the log files.
5 To analyze the log files generated by the system, using Windows Explorer, browse to the directory
containing the retrieved log files and use any text editor to open the retrieved *.txt files.

Information Collector

Standard Security Mode

The Information Collector comprehensively attains all information from all the MCU internal entities for data
analysis. That data, stored in a central repository, is logged from the following system components:
• System Log Files
• CDR
• OS (Core dumps, CFG - DNS, DHCP, NTP, kernal state,
event logs
• Signaling Trace files (H.323 & SIP)
• Central Signaling logs
• Processes internal state and statistics
• System Log Files
• CDR
Polycom, Inc.
• Full faults
• Apache logs
• CFG directory (without IVR)
• Cards info: HW version, state and status
• SW version number
• Processes internal state and statistics
• Full faults
Administration and Utilities
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