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Related Manuals for Polycom SpectraLink 1725-36031-001
Summary of Contents for Polycom SpectraLink 1725-36031-001
- Page 1 SpectraLink 8000 SVP Server SVP100, SVP020, SVP010 Administration Guide for Mitel and Cisco July 2008 Edition 1725-36031-001 Version H...
- Page 2 SpectraLink® LinkPlus Link NetLink Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners. Patent Information The accompanying product is protected by...
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Page 3: About This Guide
SpectraLink e340/h340/i640 Wireless Telephone Configuration and Administration Guide with Mitel Networks 3300 and SX-200 ICP (72-1084-02) Available at http://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html Polycom WLAN Compatibility Table (1725-36040-001) Access Point Configuration Guide (1725-36xxx-001 where xxx indicates a number corresponding to the type of access point) Available at http://www.polycom.com/usa/en/support/voice/wi- fi/wi_fi_interoperability.html... -
Page 4: Customer Support
Available at http://www.polycom.com/common/documents/products/voice/m obile/deployment_guide_SLNK_03-08.pdf Customer Support Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. -
Page 5: Table Of Contents
Contents About This Guide...3 Polycom Model Numbers...3 Related Documents...3 Customer Support...4 Icons and Conventions...4 SpectraLink 8000 SVP Server Overview ...9 SpectraLink Voice Priority (SVP) and Quality of Service ...9 SVP Server Models...10 The Timing Function ...10 Multiple SVP Servers/Master SVP Server ...10 Multiple SVP Server Capacities ...11... - Page 6 SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco The NetLink SVP-II System Menu ...24 Network Configuration...25 SendAll ...26 SVP Server Configuration...29 SVP-II Mode...30 Ethernet Link ...32 System Locked...32 Maintenance Lock ...32 Inactivity Timeout (min) ...32 QoS Configuration ...33 Reset System ...33...
- Page 7 Safety Notices ...49 Index ...51 PN: 1725-36031-001_H.doc Contents...
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Page 9: Spectralink 8000 Svp Server Overview
SpectraLink 8000 SVP Server Overview The SpectraLink 8000 SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the SpectraLink 8000 Wireless Telephones are intercepted by the SVP Server and encapsulated for prioritization as they are routed to and from an IP telephony server. -
Page 10: Svp Server Models
Multiple SVP Servers/Master SVP Server Multiple SVP Server environments are those which have more than one SVP Server. Up to four SVP010 models or up to two SVP020 models may be installed in any one subnet. Up to 16 models of SVP100 Servers may be installed in any one subnet. -
Page 11: Multiple Svp Server Capacities
The loss of a non-master SVP Server does not significantly affect the operation of the remaining SVP Servers but results in the re boot of all handsets. However, the loss of the master SVP Server results in a loss of all communication between all of the SVP Servers. This also means... - Page 12 SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco not linear due to the Erlang possible installed handsets figures are approximate and meant as a guideline and not as an absolute recommendation for any facility. Number of Number of...
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Page 13: Notes On System Configuration
SVP Server. A master SVP Server must be identified in a multiple-SVP Server environment. SVP Server models may not be combined within one subnet. More than one SVP Server model type may be used within a facility if installed on different subnets. Wireless telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present. -
Page 14: System Diagram
SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco System Diagram The following diagram shows multiple SVP Servers residing on a network with an IP telephony gateway and IP telephony server, wireless LAN APs, and Ethernet switch: Access point... -
Page 15: System Components
Typically, the requirements for use of SpectraLink 8000 Wireless Telephones are similar to those of wireless data devices. Contact Polycom, or a certified Polycom distributor, for specific information about your facility’s needs. The SpectraLink system must connect to APs that utilize SpectraLink Voice Priority (SVP). -
Page 16: Administrative Computer
Some installations use a laptop to configure and maintain system components. TFTP server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs. PN: 1725-36031-001_H.doc... -
Page 17: The Front Panel Of The Svp Server
LNKOK NETWORK ERROR STATUS system. Use only the Polycom-provided Class II AC Adapter with output 24VDC, 1A. Note that the model designation may be found on the label which is on the side of the SVP Server. PN: 1725-36031-001_H.doc NETWORK Port: male DB-9 connector (DTE) used for RS-232 connection to : Lit when there is a network connection. -
Page 19: Installing The Spectralink 8000 Svp Server
Installing the SpectraLink 8000 SVP Server As shown in the system diagram, the SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines. See the Configuration and Administration document for your vendor’s IP system for information on LAN requirements, network infrastructure and IP addressing. -
Page 20: Locate The Svp Server
• switch. Install the SVP Server The SVP Server may be mounted on a rack or to a wall. Mount the SVP Server on a rack The rack-mount kit is designed for mounting equipment in a standard 19-inch rack and should contain the following equipment: Mounting plates –... -
Page 21: Grounding Instructions
Mount the SVP Server to a wall The SVP Server can be mounted either horizontally or vertically. To mount the SVP Server to a wall: 1. Using a 1/8-inch drill bit, drill four pilot holes, on 1.84-inch by 12.1-inch centers (approximately equivalent to 1-13/16” by 12-1/8”). -
Page 22: Connect Power
SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco Connect SVP Server to LAN Using a Cat. 5 cable, connect the the connecting port on the Ethernet switch. Connect power 1. Once the units have been properly grounded, connect the power plug from the AC adapter to the jack labeled Server. -
Page 23: Configuring The Spectralink 8000 Svp Server
TFTP. Connecting to the SVP Server The initial connection to the SVP Server must be made via a serial connection to establish the SVP Server’s IP address. After the IP address is established, connection to the SVP Server may be done via the network using telnet. -
Page 24: The Netlink Svp-Ii System Menu
SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco Connecting via telnet Telnet can only be used after the SVP Server’s IP address is configured. The telnet method of connection is used for routine maintenance of the SpectraLink Server for both local and remote administration, depending on your network. -
Page 25: Svp-Ii Configuration
The IP address and other network settings are established via the Network Configuration establish a hostname and enter the IP address of the location of any software updates you may obtain from Polycom. See Chapter 5 Software Maintenance for more information about installing software updates via TFTP. -
Page 26: Sendall
S=SendAll every SVP Server on the LAN. address is established on EACH SVP Server via the serial connection. If you anticipate identical settings across the LAN, set just the IP address and custom hostname (if desired) for each SVP Server using the initial serial connection. -
Page 27: Default Gateway
To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may change alias IP addresses in each of the other SVP Servers without error. The following options must be configured:... -
Page 28: Syslog Server
: The IP address of a network TFTP server that will be . This will cause the DHCP client in the SVP Server to DHCP . This will cause the DHCP client in the SVP Server to attempt to Syslog NONE Maintenance Lock . -
Page 29: Svp Server Configuration
Y upon exit. SVP Server Configuration Server. It is also where you can lock the SVP Server for maintenance and reset the SVP Server after maintenance. The type of gateway you are using determines the mode of the SVP Server. -
Page 30: Svp-Ii Mode
SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco SVP-II Mode Defaults to the screen is immediately redrawn with additional options for the IP environment. The following options must be configured: Phones per Access Point AP specifications are detailed in the Configuration Notes for each brand and type. - Page 31 DNS server. First Alias IP Address/Last Alias IP Address The SVP Server uses an IP address when acting as a proxy for the wireless telephone. Therefore, one alias IP address is required for every installed SpectraLink 8000 Wireless Telephone. These IP addresses must be entered as a range and must be assigned solely for this purpose.
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Page 32: Ethernet Link
Enable H.323 Gatekeeper This option is no longer used. Ethernet Link The SVP Server will auto-negotiate unless there is a need to specify a link speed. System Locked This option is used to take the system down for maintenance. The default entry is starting. -
Page 33: Qos Configuration
Select this option to set the DSCP tags. See QoS Configuration section below. Reset System If this option is selected, you will be prompted to reset the SVP Server upon exiting this screen. Reset All SVP Servers If this option is selected, you will be prompted to reset all SVP Servers upon exiting this screen. -
Page 34: Qos Configuration
SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco QoS Configuration DSCP tags set packet priorities for QoS. DSCP Tag DSCP (Differentiated Services Code Point) is a QoS mechanism for setting relative priorities. Packets are tagged with a DSCP field in the IP header. - Page 35 When forwarding packets, the SVP Server shall always overwrite the received DSCP value. The final DSCP tag for packets in each of the traffic classes are assigned a DSCP value based on the following rules. (Please see table below.) •...
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Page 36: Change Password
Select following will appear: Enter the information and either select to set the new password. If you forget a password, call Polycom Customer Service for assistance. from the main menu. A screen similar to the Change Password or press the S key Set Password PN: 1725-36031-001_H.doc... -
Page 37: Swapping/Adding/Deleting Svp Servers
SVP Server that should now provide the "timing" function. Note that during the two seconds while the loss of the SVP Server is being detected, the audio for the call will be lost. -
Page 38: Changing The Master Svp Server
Therefore, if the master SVP Server needs to be replaced, be sure the system can be brought down with minimal call interruption. Be sure to reset all SVP Servers after the master has been replaced. -
Page 39: Software Maintenance
Polycom Corporation. The software versions that are running on the system components can be displayed via the Status You may obtain information about software updates from Polycom or its authorized dealer. At startup the SVP Server uses TFTP to check the software version it is running against the version in the TFTP location. -
Page 41: Troubleshooting Via System Status Menu
Information about system alarms, and network status displays on various screens accessed through the is opened from the main menu of the SVP Server. See the previous sections for directions on how to connect to the SVP Server and navigate to the Error Status Displays alarm and error message information. -
Page 42: Software Versions
Error Status malfunction. Some of these alarms are easily remedied and others require a call to Polycom’s Customer Support Department. From the active alarms on the SVP Server. The following table displays the list of alarms and a description of the action to take to eliminate the alarm. -
Page 43: Network Status
Network Status The SVP Server is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the From the information about the Ethernet network. This information can help troubleshoot network problems. - Page 44 SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco – Ethernet statistics concerning the received packets during System Uptime. bytes packets errors overrun, alignment) drop fifo alignment divisible by eight) multicast destination address – Ethernet statistics concerning the transmitted packets during System Uptime.
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Page 45: Software Version
SVP Server. This information will help you determine if you are running the most recent version and will assist Polycom engineering and/or customer support in troubleshooting software problems. This screen also displays the model type. -
Page 46: Gatekeeper Database
SpectraLink 8000 SVP Server: Administration Guide for Mitel and Cisco The table below shows the description, major version numbers, and filenames of the files that are provided when downloading updates. Name Table of contents Functional code File system The minor version numbers for these three files must all match, as they do in the screen example (17x.024). - Page 47 Troubleshooting via System Status Menu Press the question mark (shift + ?) to open the H.323 Gatekeeper screen: The help screen provides information about how Database Help to scroll and search the database. PN: 1725-36031-001_H.doc...
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Page 49: Safety Notices
Safety Notices WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: SpectraLink products contain no user-serviceable parts inside. -
Page 51: Index
Ethernet switch, description...15 Grounding ...21 Hotline...4 PN: 1725-36031-001_H.doc Network Status ...43 Power...19 Serial Connection ...23 Site Preparation...19 Software Updates...39 SVP Server ...9 Administration ...23 Alarms ...42 Capacity...12 Front Panel...17 Location...20 Mounting on a rack...20 Mounting to a wall...21 Telnet ...24 TFTP Download Master...27...
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