Polycom RealPresence 4000 Installation And Configuration Manual

Polycom RealPresence 4000 Installation And Configuration Manual

Collaboration server rmx
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RealPresence Collaboration Server (RMX)
4000 Quick Installation & Configuration Guide
Follow these rules to ensure general safety:
Keep the area around the Polycom RealPresence Collaboration
Server (RMX) 4000 unit clean and free of clutter and well ventilated.
Decide on a suitable location for the equipment rack that will hold
the RMX, ensuring that it is near a grounded power outlet.
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a
component from the rack.
In a single rack installation, attach stabilizers to the rack. In
multiple rack installations, the racks should be coupled together.
Use a regulating uninterruptable power supply (UPS) to protect the
RMX from power surges and voltage spikes, and to keep it
operating in the event of a power failure.
Allow the power supply units to cool before touching them.
Always keep the rack's trays and boards closed when not servicing
to maintain proper cooling.
Use only the power cords supplied with the system.
Each power cord should only be connected to a power outlet that
has a protective ground contact.
The product name, RealPresence® Collaboration Server 4000
and RMX® 4000 are used interchangeably throughout this
document.
For regulatory notices, see the Polycom® RealPresence®
Collaboration Server (RMX®) 4000 Hardware Guide.
For all safety requirements and precautions, see the
RealPresence Collaboration Server (RMX) 4000 Hardware
Guide, "Safety Requirements" on page 1-8.

General Safety Precautions

1

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Summary of Contents for Polycom RealPresence 4000

  • Page 1: General Safety Precautions

    General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RealPresence Collaboration Server (RMX) 4000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power outlet.
  • Page 2: Unpacking The Rmx

    Preparations Obtain the following information from your network administrator: • IP addresses, Subnet Mask and Default Gateway IP address (optional) for the RMX Control Unit and RMX Shelf Management. • IP addresses for the RMX Signaling Host and Media cards. •...
  • Page 3 Insert the USB key provided with your system into the PC. The Polycom Documentation window opens. In Windows XP: The Polycom Documentation option is automatically selected. Click OK. In Windows 7: Select Open Folder to view files using Windows Explorer.
  • Page 4 To install the RMX 4000 in a 19”rack using chassis runners: Install chassis runners supplied by Polycom, in the rack. For details, see the RealPresence Collaboration Server (RMX) Getting Started Guide, "Installing the Telescopic Rail Runners on the Rack” on page 2-7.
  • Page 5 • On the RTM IP-4000: — Connect the Management Network cable to LAN 2. — Connect the Signalling cable to LAN 3. — Connect the Shelf Management cable to LAN 6. • For each installed RTM LAN - Connect the LAN cable to LAN 2. •...
  • Page 6: Connecting To The Mcu

    In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK. If you do not have an Activation Key, click the Polycom Resource Center button to access the Service & Support page of the Polycom...
  • Page 7: Initial System Configuration

    A message indicating that the Product Activation Key was loaded successfully appears. The red ERR LED on the Media card turns OFF and the green RDY LED turns ON. As no Default IP Network Service is defined, the system automatically starts the Fast Configuration Wizard. Initial System Configuration The Fast Configuration Wizard that is automatically started enables you to configure the Default IP Service.
  • Page 8 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router. Click Next. Enter the required DNS information in the dialog box. Field Description MCU Host Name Enter the name of the MCU on the network. Default name is RMX.
  • Page 9: Required Information

    10 In the Fast Configuration Wizard - Gatekeeper dialog box, enter the required information: Field Description Gatekeeper Select Specify to enable configuration of the gatekeeper IP address. When Off is selected, all gatekeeper options are disabled. Primary Gatekeeper IP Address or Enter either the gatekeeper’s host name (if a DNS Name Server is used) or IP address.
  • Page 10 12 In the Fast Configuration Wizard - SIP dialog box, set the following: Field Description SIP Server Select: • Specify – to manually configure SIP servers. • Off – if SIP servers are not present in the network. SIP Server IP Enter either the IP address of the preferred SIP server Address or its host name (if a DNS server is used).
  • Page 11 Field Description H.323 Click this check box to enable H.323 server Authentication authentication. Select this check box only if the authentication is enabled on the gatekeeper, to enable the Collaboration Server to register with the gatekeeper. Leave this check box cleared if the authentication option is disabled on the gatekeeper.
  • Page 12 16 Define the following parameters: Field Description Network Service Specify the service provider’s (carrier) name or any other Name name you choose, using up to 20 characters. The Network Service Name identifies the ISDN/PSTN Service to the system. Default name: ISDN/PSTN Service Note: This field is displayed in all ISDN/PSTN Network Properties tabs and can contain character sets that use Unicode encoding.
  • Page 13 Field Description Num Plan Select the type of signaling (Number Plan) according to information given by the service provider. Default: ISDN For E1 spans, this parameter is set by the system. Net Specific Select the appropriate service program if one is used by your service provider (carrier).
  • Page 14 Field Description Switch Type Select the brand and revision level of switch equipment installed in the service provider’s central office. • For T1 spans, default is AT&T 4ESS. • For E1 spans, default is EURO ISDN. Note: For T1 configurations in Taiwan, Framing must be set to ESF and Line Coding to B8ZS.
  • Page 15 The Spans Table displays the configuration of all spans and all ISDN network services in the system. In the Fast Configuration Wizard only the first ISDN/PSTN Network Service is defined and Spans can only be attached to this service. Each ISDN RTM card can support either 7 E1 or 9 T1 PRI lines. 30 Click Next.
  • Page 16 32 Click Next. The Administrator User dialog box is displayed. 33 Enter the required Administrator User information: Field Description New User Name Enter the new user name of the new administrator user. New Password Enter the password for the new administrator user. Confirm Password Enter the same password again to confirm its accuracy.
  • Page 17 Flag Value MCU Display Name The MCU name that appears at the endpoints. Default: Polycom RMX 4000. Terminate Conference Yes/No (Default: Yes) when Chairperson Exits Auto Extend When Yes is selected (default) allows conferences Conferences running on the RMX to be automatically extended as long as there are participants connected and there are available resources.
  • Page 18: Selecting The Rmx Web Client Languages

    Four Meeting Rooms whose IDs are 1001, 1002, 1003 and 1004. The default conferencing entities are set to CP conferencing at a line rate of 384 kbps, Auto Layout, Polycom Skin and a duration of one hour. The default Entry Queue (EQ) is set to Ad Hoc conferencing which...
  • Page 19: Connecting To A Conference Directly Or Via Entry Queue

    Maple_Room, the participant can dial 925Maple_Room. SIP Participants The dialing string is composed of the conference routing name as registered with the SIP server and domain name in the following format: conference_name@domain_name. For example, if the conference name is Maple_Room, the participant dials Maple_Room@polycom.com.
  • Page 20: Conference Control Using Dtmf Codes

    ISDN/PSTN Participants ISDN and PSTN participants can connect to conferences and Meeting Rooms directly or via an Entry Queue by dialing one of the numbers (including the country and area code if needed) assigned to them. When connecting to an EQ they are routed to their conference according to the conference ID.

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