Polycom RealPresence 1800 Administration Manual page 410

Entry Queue and Virtual Entry Queue Access
TIP endpoints can dial-in to conferences directly using the IVR, Entry Queue/Virtual Entry Queue and IVR
Only Service Provider.
For more information on Multipoint see
without DMA, and Call Flow - Multipoint Call via Service
Configuring the Conference and Entry Queue IVR Services
The IVR module includes two types of services:
● Conference IVR Service that is used with conferences
● Entry Queue IVR Service that is used with Entry Queues
The configuration process is the same for TIP and non-TIP enabled Conferences and Entry Queues.
Content
Polycom and Cisco endpoints can share Content within a Cisco TelePresence environment. The content
sharing experience depends on whether the endpoints are registered with the DMA or CUCM.
Endpoint Registration Options - Content Sharing Experience
Multipoint Calls on Collaboration Server
Endpoints Registered to DMA
HDX/ITP to HDX/ITP
HDX/ITP to Cisco CTS
Cisco CTS to HDX/ITP
Endpoints Registered to CUCM
HDX/ITP to HDX/ITP
HDX/ITP to Cisco CTS
Cisco CTS to HDX/ITP
● H.239
 A variety of resolutions and frame rates are supported.
For more information see
People+Content
 Can be used with SIP and H.323 endpoints, desktop (CMAD), room systems (HDX) and ITP
(OTX, RPX).
 Not supported by Lync clients, IBM clients and Cisco CTS endpoints.
 Cannot be used when HDX endpoints are registered to CUCM.
● TIP
 The resolution is fixed at XGA at 5fps, 512 Kbps.
Polycom, Inc.
Call Flow - Multipoint Call with
Content Sharing
Yes
Yes
Yes
Yes
Yes
No
Content Sharing Using H.239 Protocol
Protocol.
Appendix - Polycom Open Collaboration Network (POCN)
DMA,
Provider.
People + Content
Yes
Yes
No
No
No
No
and
Call Flow - Multipoint Call
Content Sharing Using
389