Restore Configuration Files; Download Configuration Files; Ping The Collaboration Server - Polycom RealPresence 1800 Administration Manual

 IVR messages, music
 Collaboration Server Web Client user setting - fonts, windows
 Collaboration Server Web Client global settings – notes, address book, language
 Private keys and certificates (TLS)
 Conference participant settings
 Operation DB (administrator list)
To backup configuration files:
1 In RMX Manager, go to Administration > Software Management > Backup Configuration.
The Backup Configuration dialog opens.
2 Browse to select the Backup Directory Path, and click Backup.
Note: Changes during Backup
Changes made during Collaboration Server system backup are not registered.

Restore Configuration Files

To restore configuration files:
1 In RMX Manager, go to Administration > Software Management > Restore Configuration.
2 Browse to the Restore Directory Path where the backup configuration files are stored, and click
Restore.

Download Configuration Files

To download MCU software files:
1 In RMX Manager, go to Administration > Software Management > Software Download.
2 Browse to the Install Path, and click Install.

Ping the Collaboration Server

The Ping administration tool enables the Collaboration Server Signaling Host to test network connectivity
by Pinging IP addresses.
● The IP addressing mode can be either IPv4 or IPv6.
● Both explicit IP addresses and Host Names are supported.
● The RMX Manager blocks any attempt to issue another Ping command before the current Ping
command has completed. Multiple Ping commands issued simultaneously from multiple RMX Web
Clients are also blocked.
Polycom, Inc.
Administration and Utilities
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