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Polycom RealPresence 800s Manuals
Manuals and User Guides for Polycom RealPresence 800s. We have
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Polycom RealPresence 800s manuals available for free PDF download: Administrator's Manual, Getting Started Manual, Quick Start Manual
Polycom RealPresence 800s Administrator's Manual (867 pages)
Collaboration Server Virtual Edition Administrator’s Guide
Brand:
Polycom
| Category:
Server
| Size: 29 MB
Table of Contents
Table of Contents
3
About the Realpresence Collaboration Server 800S/Virtual Edition Administrator's Guide
23
Who Should Read this Guide
24
Prerequisites
24
How this Guide Is Organized
24
About the Polycom® Realpresence Collaboration Servervirtual Edition System
25
Network Services Guidelines
26
IP Networks
26
Workstation Requirements
26
Conferencing Modes Overview
29
AVC Conferencing
29
Continuous Presence (CP) Conferencing
29
Video Protocol Support in CP Conferences
31
AVC Basic Conferencing Parameters
31
Supplemental Conferencing Features
32
SVC-Based Conferencing
33
SVC Conferencing Guidelines
35
MCU Supported Resolutions for SVC Conferencing
36
Mixed CP and SVC Conferencing
38
MCU Resource Capacities for Mixed CP and SVC Conferences
39
Conferencing Parameters Defined in a Profile
41
Conferencing Capabilities in the Various Conferencing Modes
42
Default Profile Settings in CP Conferencing Mode
43
Default Profile Settings in SVC Only Conferencing Mode
44
Default Profile Settings in a Mixed CP and SVC Conferencing Mode
45
Viewing the List of Conference Profiles
47
Profiles Toolbar
48
Modifying an Existing Profile
48
Deleting a Conference Profile
50
Defining New Profiles
50
Exporting and Importing Conference Profiles
51
Guidelines for Exporting and Importing Conference Profiles
51
Exporting Conference Profiles
51
Exporting All Conference Profiles from an MCU
51
Exporting Selected Conference Profiles
52
Importing Conference Profiles
53
Defining AVC CP Conferencing Profiles
55
Additional Information for Setting CP Profiles
85
Gathering Phase
85
Gathering Phase Guidelines
86
Gathering Phase Duration
87
Enabling the Gathering Phase Display
88
Overlay Layouts
88
Guidelines for Using the Overlay Layouts
89
Selecting the Overlay Layouts
90
Site Names Definition
91
Guidelines
91
Sending Text Messages During a Conference Using Message Overlay
93
Guidelines
93
Selecting the Chinese Font for Text Display
94
Selecting the Chinese Font
94
Defining SVC Conference Profiles
96
Defining Mixed CP and SVC Conferencing Profiles
107
Video Resolutions in AVC-Based CP Conferencing
109
Video Display with CIF, SD and HD Video Connections
109
H.264 High Profile Support in CP Conferences
110
Guidelines
110
CP Conferencing with H.263 4CIF
110
H.263 4CIF Guidelines
111
The CP Resolution Decision Matrix
111
H.264 Base Profile and High Profile Comparison
111
Default Minimum Threshold Line Rates and Resource Usage Summary
113
Resolution Configuration for CP Conferences
114
Modifying the Resolution Configuration
114
Resolution Configuration - Basic
115
Resolution Configuration - Detailed
116
Flag Settings
118
Setting the Maximum CP Resolution for Conferencing
118
Minimum Frame Rate Threshold for SD Resolution
118
Additional Video Resolutions
118
W448P Resolution
118
Guidelines
118
Content
120
Packet Loss Compensation
120
Enabling Support of the W448P Resolution
120
Collaboration Server System Flag Settings
121
Additional Intermediate Video Resolutions
121
Content Sharing Using H.239 Protocol
122
SIP BFCP Content Capabilities
124
Guidelines for Using SIP BFCP Content
124
BFCP Support in Dial-Out Connections
124
BFCP Support in Dial-In Connections
125
Video Transmission Methods for Sharing Content
125
Content Sharing Parameters in Content Highest Common (Content Video Switching) Mode
126
Content Settings
126
AVC CP Content Setting
126
SVC Only and Mixed CP and SVC Content Setting
129
Content Protocols
129
H.264 Auto Selection (AVC CP Conferences)
130
AVC CP Conferences)
130
HD (AVC CP Default)
130
H.264 Cascade and SVC Optimized
132
Defining Content Sharing Parameters for a Conference
134
Enabling H.264 Cascade and SVC Optimized Content Sharing in AVC CP Conferences
136
Selecting a Customized Content Rate in AVC CP Conferences
143
Guidelines for Selecting a Customized Content Rate
143
Modifying the Threshold Line Rate for HD Resolution Content
146
Sharing Content Using Multiple Content Resolutions Mode
146
Guidelines for Sharing Contents Using Multiple Content Resolutions
146
Enabling Multiple Content Resolutions for Content Sharing
148
Sending Content to Legacy Endpoints (AVC Only)
149
Guidelines for Sending Content to Legacy Endpoints
149
Content Display on Legacy Endpoints
149
Interoperability with Polycom CMA and Realpresence DMA System
150
Enabling the Send Content to Legacy Endpoints Option
151
Changing the Default Layout for Displaying Content on Legacy Endpoints
151
Sending Content to Legacy Endpoints in Telepresence Mode
153
Exclusive Content Mode
154
Guidelines for Sharing Content in Exclusive Content Mode
154
Stopping a Content Session
155
Content Broadcast Control
155
Guidelines for Controlling Content Broadcast
155
Giving and Cancelling Token Ownership (AVC Participants)
156
Forcing Other Content Capabilities
157
Content Sharing Via the Polycom CCS Plug-In for Microsoft Lync Clients
157
Managing Noisy Content Connections
158
Content Display Flags
158
Media Encryption Guidelines
159
Mixing Encrypted and Non-Encrypted Endpoints in One Conference
160
Direct Connection to the Conference
161
Connection to the Entry Queue
162
Moving from the Entry Queue to Conferences or between Conferences
162
Recording Link Encryption
163
Enabling Media Encryption for a Conference
163
Setting the Encryption Flags
164
Enabling Encryption in the Profile
164
Enabling Encryption at the Participant Level
165
Monitoring the Encryption Status
166
Collaboration Server Telepresence Mode Guidelines
168
System Level
168
Conference Level
169
Automatic Detection of Immersive Telepresence (ITP) Sites
169
Horizontal Striping
170
Cropping
170
Gathering Phase with ITP Room Systems
170
Aspect Ratio for Standard Endpoints
170
Skins and Frames
170
RPX and OTX Video Layouts
171
Room Switch Telepresence Layouts
173
Telepresence Display Decision Matrix
173
Guidelines for Managing the Room Switch Telepresence Layouts by the MCU
174
Sending Content to Legacy Endpoints in Telepresence Conferences
175
Guidelines for Sending Content to Legacy Endpoints in Telepresence Conferences
175
Content Display on Legacy Endpoints in Telepresence Conferences
175
Enabling Telepresence Mode
176
Monitoring Telepresence Mode
178
Monitoring Ongoing Conferences
178
Monitoring Participant Properties
179
Creating Multiple Cascade Links between Telepresence Conferences
180
Guidelines for Creating Multiple Cascading Links between Conferences
180
Enabling and Using Multiple Cascade Links
181
Creating a Link Participant
183
Link Participant in the Dial out RMX
183
Participant Link in the Dial in RMX
185
Monitoring Multiple Cascade Links
186
Disconnection Causes
186
Video Preview (AVC Participants Only)
188
Video Preview Guidelines
188
Workstation Requirements to Display Video Preview
189
Testing Your Workstation
189
Previewing the Participant Video
190
Auto Scan and Customized Polling in Video Layout (CP Conferences Only)
191
Guidelines for Using Auto Scan and Customized Polling
192
Enabling the Auto Scan and Customized Polling (CP Only Conferences)
192
Enabling the Auto Scan
192
Customized Polling
193
Packet Loss Compensation (LPR and DBA) AVC CP Conferences
194
Packet Loss
195
Causes of Packet Loss
195
Effects of Packet Loss on Conferences
195
Lost Packet Recovery
195
Lost Packet Recovery Guidelines
195
Enabling Lost Packet Recovery
195
Monitoring Lost Packet Recovery
196
Network Quality Indication (AVC Endpoints)
198
Network Quality Levels
198
Indication Threshold Values
198
Guidelines for Displaying the Network Quality Icons
199
Customizing Network Quality Icon Display
199
Lecture Mode (AVC CP Only)
201
Enabling Lecture Mode
201
Selecting the Conference Lecturer
201
Enabling the Automatic Switching
203
Lecture Mode Monitoring
204
Restricting Content Broadcast to Lecturer
207
Muting Participants Except the Lecturer (AVC CP Only)
208
Guidelines for Muting All the Participants Except the Lecturer
208
Enabling the Mute Participants Except Lecturer Option
209
Audio Algorithm Support
210
Audio Algorithm Support Guidelines
210
SIP Encryption
210
Mono
210
Stereo
211
Monitoring Participant Audio Properties
212
Permanent Conference
214
Guidelines
214
Enabling a Permanent Conference
214
Video Layout in Cascading Conferences (CP and Mixed CP and SVC)
216
Guidelines
217
Flags Controlling Cascade Layouts
218
Basic Cascading
218
Basic Cascading Using IP Cascaded Link
218
Dialing Directly to a Conference
219
Dialing to an Entry Queue
219
Automatic Identification of the Cascading Link
220
Meeting Rooms
221
Meeting Rooms List
222
Meeting Room Toolbar & Right-Click Menu
224
Creating a New Meeting Room
225
Entry Queues
226
Defining a New Entry Queue
227
Listing Entry Queues
230
Modifying the EQ Properties
230
Transit Entry Queue
230
Setting a Transit Entry Queue
231
IVR Provider Entry Queue (Shared Number Dialing)
231
Call Flow
231
Guidelines for Setting the Entry Queue as IVR Provider
231
Configuring the Collaboration Server as IVR Provider
232
Configuring the MCU to Support External IVR Services Via the MCCF-IVR
232
SIP Factories
233
Creating SIP Factories
233
SIP Registration & Presence for Entry Queues and SIP Factories with SIP Servers
235
Guidelines for Registering Entry Queues and SIP Factories with SIP Servers
235
Monitoring Registration Status
236
Ad Hoc Conferencing
236
Address Book
237
Viewing the Address Book
238
Displaying and Hiding the Group Members in the Navigation Pane
239
Participants List Pane Information
239
Displaying and Hiding the Address Book
240
Adding Participants from the Address Book to Conferences
240
Adding Individual Participants from the Address Book to Conferences
240
Adding a Group from the Address Book to Conferences
241
Participant Groups
241
Managing Groups in the Address Book
241
Managing the Address Book
243
Guidelines
243
Adding a Participant to the Address Book
243
Adding a New Participant to the Address Book Directly
243
Field Description
245
Substituting E.164 Number in Dial String
248
Adding a Participant from an Ongoing Conference to the Address Book
249
Modifying Participants in the Address Book
250
Deleting Participants from the Address Book
250
Copying or Moving a Participant
251
Searching the Address Book
252
Filtering the Address Book
253
Filtering Address Book Data Using a Predefined Pattern
253
Filtering Address Book Data Using a Custom Pattern
254
Clearing the Filter
256
Obtaining the Display Name from the Address Book
257
Guidelines for Obtaining the Display Name from the Address Book
257
Enabling and Disabling the Obtain Display Name from Address Book Feature
257
Importing and Exporting Address Books
258
Exporting an Address Book
258
Importing an Address Book
258
Integrating the Global Address Book (GAB) of Polycom Realpresence Resource Manager (XMA) or Polycom CMA™ with the Collaboration Server
259
Guidelines for Integrating with the Global Address Book of Polycom Realpresence Resource Manager (XMA) or Polycom CMA
259
Guidelines for Scheduling Reservations
262
System
262
Resources
262
Reservations
263
Using the Reservation Calendar
264
Toolbar Buttons
264
Reservations Views
265
Week View
265
Day View
265
Today View
266
List View
266
Changing the Calendar View
266
Scheduling Conferences Using the Reservation Calendar
269
Creating a New Reservation
269
Managing Reservations
275
Guidelines
275
Viewing and Modifying Reservations
275
Using the Week and Day Views of the Reservations Calendar
275
Adjusting the Start Times of All Reservations
277
Deleting Reservations
278
Searching for Reservations Using Quick Search
279
Operator Conferences
281
Operator Conference Guidelines
282
Defining the Components Enabling Operator Assistance
282
Defining a Conference IVR Service with Operator Assistance Options
283
Defining an Entry Queue IVR Service with Operator Assistance Options
285
Defining a Conference Profile for an Operator Conference
286
Starting an Ongoing Operator Conference
288
Saving an Operator Conference to a Template
291
Starting an Operator Conference from a Template
291
Monitoring Operator Conferences and Participants Requiring Assistance
292
Requesting Help
292
Participant Alerts List
293
Audible Alarms
294
Using Audible Alarms
294
Moving Participants between Conferences
294
Moving Participants Options
295
Guidelines
297
Using Conference Templates
298
Toolbar Buttons
299
Creating a New Conference Template
299
Creating a New Conference Template from Scratch
300
Saving an Ongoing or AVC-Based CP Operator Conference as a Template
306
Starting an Ongoing Conference from a Template
307
Starting an Operator Conference from a Template (AVC Conferencing)
308
Scheduling a Reservation from a Conference Template
309
Deleting a Conference Template
310
Exporting and Importing Conference Templates
311
Exporting Conference Templates
311
Exporting All Conference Templates from an MCU
312
Exporting Selected Conference Templates
313
Importing Conference Templates
315
Setting up the Calendaring Solution
318
Calendaring Guidelines
323
Creating and Connecting to a Conference
325
Creating a Conference
325
Connecting to a Conference
326
Collaboration Server Standalone Deployment
327
Collaboration Server and Polycom Realpresence DMA System Deployment
327
Polycom Solution Support
327
General Monitoring
328
Conference Level Monitoring
329
Viewing the Properties of Ongoing CP and Mixed CP and SVC Conferences
330
Viewing the Properties of Ongoing SVC-Based Conferences
339
Monitoring of Operator Conferences and Participants Requiring Assistance (CP and Mixed CP and SVC Conferences)
344
Requesting Help
345
Request to Speak
345
Participant Alerts List
346
Participant Level Monitoring
346
Viewing the Properties of Participants
347
Monitoring IP Participants
348
Monitoring SIP BFCP Content
358
Version 8.3 | January 2014 | 3725
358
Detecting SIP Endpoint Disconnection
359
Monitoring Telepresence Participant Properties
360
Recording Conferences
362
Creating Multiple Virtual Recording Rooms on the RSS
363
Configuring the Collaboration Server to Enable Recording
363
Defining the Recording Link
363
Enabling the Recording Features in a Conference IVR Service
365
Enabling the Recording in the Conference Profile
366
Recording Link Encryption
368
Recording Link Encryption Flag Setting
368
Recording Link Settings
369
Managing the Recording Process
369
Recording Link Layout
369
Using the Collaboration Server Web Client to Manage the Recording Process
370
Using DTMF Codes to Manage the Recording Process
372
Collaboration Server Users
373
User Types
373
Administrator
373
Administrator Read-Only
373
Operator
373
Chairperson
374
Auditor
374
Machine Account
374
Listing Users
374
Adding a New User
375
Deleting a User
376
Changing a User's Password
376
Disabling a User
376
Enabling a User
377
Renaming a User
378
Machine Account
379
Guidelines for Defining a Machine Account
379
Monitoring
380
Active Directory
380
Connections
380
Viewing the Connections List
380
Notes
381
Using Notes
381
IP Network Services
383
Management Network (Primary)
384
Default IP Service (Conferencing Service - Media and Signaling)
384
Modifying the Management Network in the Realpresence Collaboration Server 800S
385
Server 800S
390
Viewing the Management Network in the Realpresence Collaboration Server
403
Virtual Edition
403
IP Network Monitoring
407
Using Ipv6 Networking Addresses for Collaboration Server Internal and External Entities
412
Collaboration Server Internal Addresses
412
Ipv6 Guidelines
412
Ethernet Settings
413
NAT (Network Address Translation) Traversal
414
Deployment Architectures
415
Remote Connection Using the Internet
415
Business to Business Connections
416
FW (Firewall) NAT Keep Alive
416
System Configuration in SBC Environments
417
Advertisement
Polycom RealPresence 800s Administrator's Manual (690 pages)
Collaboration Server
Brand:
Polycom
| Category:
Server
| Size: 17 MB
Table of Contents
Table of Contents
3
Realpresence Collaboration Server 800S Overview
17
About the Realpresence Collaboration Server 800S Administrator's Guide
17
Who Should Read this Guide
18
Prerequisites
18
How this Guide Is Organized
18
About the Polycom® Realpresence Collaboration Server 800S System
19
Network Services Guidelines
20
IP Networks
20
Workstation Requirements
20
Conference Profiles
21
Conferencing Modes
21
Conferencing Capabilities in the Various Conferencing Modes
22
AVC Conferencing - Video Session Types
24
Continuous Presence (CP) Conferencing
24
Video Protocol Support in CP Conferences
25
AVC Conferencing Parameters
26
Basic Conferencing Parameters
26
Supplemental Conferencing Features
27
Default Profile Settings in CP Conferencing Mode
28
SVC-Based Conferencing
29
Guidelines
30
MCU Supported Resolutions for SVC Conferencing
32
Default Profile Settings in SVC Only Conferencing Mode
32
Mixed CP and SVC Conferencing
33
Default Profile Settings in Mixed CP and SVC Conferencing Mode
34
Viewing Profiles
37
Profile Toolbar
38
Modifying an Existing Profile
38
Deleting a Conference Profile
38
Defining New Profiles
39
Defining AVC CP Conferencing Profiles
39
Defining SVC Conferencing Profiles
62
Defining Mixed CP and SVC Conferencing Profiles
71
CP Conferencing Additional Information
72
Site Names Definition
72
Guidelines
72
Site Names Display Position
73
Message Overlay for Text Messaging
75
Guidelines
75
Guidelines
76
Exporting and Importing Conference Profiles
76
Exporting Conference Profiles
76
Exporting All Conference Profiles from an MCU
77
Exporting Selected Conference Profiles
78
Importing Conference Profiles
78
Additional Conferencing Information
81
Content Sharing
81
H.239 Protocol
81
SIP BFCP Content Capabilities
82
Defining Content Sharing Parameters for a Conference
83
Content Settings
85
Content Sharing Parameters in Content Highest Common (Content Video Switching) Mode
86
Content Protocols
86
Content Settings
87
Content Protocols
88
Selecting a Customized Content Rate in AVC CP Conferences
93
Exclusive Content Mode
95
Guidelines
95
Stopping a Content Session
97
Content Broadcast Control
97
Giving and Cancelling Token Ownership (AVC Participants)
98
Managing Noisy Content Connections
99
Content Display Flags
99
Forcing Other Content Capabilities
99
Video Preview (AVC Only Participants)
100
Video Preview Guidelines
100
Workstation Requirements
100
Testing Your Workstation
101
Previewing the Participant Video
102
Auto Scan and Customized Polling in Video Layout (CP Only)
103
Guidelines
103
Enabling Auto Scan and Customized Polling (CP Only)
103
Auto Scan
103
Customized Polling
104
Audio Algorithm Support
105
Guidelines
105
Mono
106
SIP Encryption
106
Stereo
107
Monitoring Participant Audio Properties
107
Media Encryption
108
Media Encryption Guidelines
108
Mixing Encrypted and Non-Encrypted Endpoints in One Conference
109
Direct Connection to the Conference
110
Connection to the Entry Queue
111
Moving from the Entry Queue to Conferences or between Conferences
112
Recording Link Encryption
113
Encryption Flag Settings
113
Enabling Encryption in the Profile
114
Enabling Encryption at the Participant Level
114
Monitoring the Encryption Status
115
Packet Loss Compensation (LPR and DBA) AVC CP Conferences
116
Packet Loss
116
Causes of Packet Loss
117
Effects of Packet Loss on Conferences
117
Lost Packet Recovery
117
Enabling Lost Packet Recovery
117
Lost Packet Recovery Guidelines
117
Monitoring Lost Packet Recovery
118
Network Quality Indication (AVC Only)
119
Network Quality Levels
120
Indication Threshold Values
120
Guidelines
120
Customizing Network Quality Icon Display
121
Lecture Mode (AVC CP Only)
122
Enabling Lecture Mode
122
Selecting the Conference Lecturer
122
Enabling the Automatic Switching
125
Lecture Mode Monitoring
125
Restricting Content Broadcast to Lecturer
127
Muting Participants Except the Lecturer (AVC CP Only)
128
Guidelines
128
Enabling the Mute Participants Except Lecturer Option
129
Permanent Conference
130
Guidelines
130
Enabling a Permanent Conference
130
Video Protocols and Resolution Configuration for CP Conferencing
131
Video Resolutions in AVC-Based CP Conferencing
131
Video Display with CIF, SD and HD Video Connections
131
H.264 High Profile Support in CP Conferences
132
Guidelines
132
CP Conferencing with H.263 4CIF
132
H.263 4CIF Guidelines
133
The CP Resolution Decision Matrix
133
H.264 Base Profile and High Profile Comparison
134
Default Minimum Threshold Line Rates and Resource Usage Summary
136
Resolution Configuration for CP Conferences
136
Modifying the Resolution Configuration
137
Resolution Configuration - Basic
137
Resolution Configuration - Detailed
138
Base Profile / High Profile Resolution Slider Panes
139
Flag Settings
139
Minimum Frame Rate Threshold for SD Resolution
139
Setting the Maximum CP Resolution for Conferencing
139
Additional Video Resolutions
140
Additional Intermediate Video Resolutions
140
Microsoft RTV Video Protocol Support in CP Conferences
140
Guidelines
140
Participant Settings
142
Monitoring RTV
143
Controlling Resource Allocations for Lync Clients Using RTV Video Protocol
143
Threshold HD Flag Settings Using the RTV Video Protocol
145
Cascading Conferences
147
Video Layout in Cascading Conferences (CP and Mixed CP and SVC)
147
Guidelines
148
Flags Controlling Cascade Layouts
148
Basic Cascading
149
Basic Cascading Using IP Cascaded Link
149
Dialing Directly to a Conference
149
Automatic Identification of the Cascading Link
150
Meeting Rooms
151
Meeting Rooms List
152
Meeting Room Toolbar & Right-Click Menu
154
Creating a New Meeting Room
154
Entry Queues, Ad Hoc Conferences and SIP Factories
157
Entry Queues
157
Defining a New Entry Queue
158
Listing Entry Queues
161
Modifying the EQ Properties
161
Transit Entry Queue
161
Setting a Transit Entry Queue
161
IVR Provider Entry Queue (Shared Number Dialing)
162
Call Flow
162
Guidelines
162
Collaboration Server Configuration
163
SIP Factories
164
Creating SIP Factories
164
SIP Registration & Presence for Entry Queues and SIP Factories
166
Guidelines
166
Monitoring Registration Status
166
Ad Hoc Conferencing
167
Address Book
169
Viewing the Address Book
170
Displaying and Hiding the Group Members in the Navigation Pane
170
Participants List Pane Information
171
Displaying and Hiding the Address Book
172
Adding Participants from the Address Book to Conferences
172
Adding Individual Participants from the Address Book to Conferences
172
Adding a Group from the Address Book to Conferences
172
Participant Groups
173
Managing Groups in the Address Book
173
Managing the Address Book
174
Guidelines
174
Adding a Participant to the Address Book
174
Adding a New Participant to the Address Book Directly
175
Field Description
177
Adding a Participant from an Ongoing Conference to the Address Book
180
Modifying Participants in the Address Book
181
Deleting Participants from the Address Book
182
Copying or Moving a Participant
182
Searching the Address Book
184
Filtering the Address Book
184
Filtering Address Book Data Using a Predefined Pattern
184
Filtering Address Book Data Using a Custom Pattern
185
Clearing the Filter
187
Obtaining the Display Name from the Address Book
188
Guidelines
188
Enabling and Disabling the Obtain Display Name from Address Book Feature
188
Importing and Exporting Address Books
189
Exporting an Address Book
189
Importing an Address Book
189
Integrating the Global Address Book (GAB) of Polycom Realpresence Resource Manager (XMA) or Polycom CMA™ with the Collaboration Server
190
Reservations
193
Guidelines
193
System
193
Resources
193
Reservations
194
Using the Reservation Calendar
195
Toolbar Buttons
196
Reservations Views
196
Day View
197
List View
197
Today View
197
Week View
197
Changing the Calendar View
198
Scheduling Conferences Using the Reservation Calendar
200
Creating a New Reservation
200
Managing Reservations
206
Guidelines
206
Viewing and Modifying Reservations
206
Using the Week and Day Views of the Reservations Calendar
206
Adjusting the Start Times of All Reservations
208
Deleting Reservations
209
Searching for Reservations Using Quick Search
210
Operator Assistance & Participant Move
211
Operator Conferences
211
Defining the Components Enabling Operator Assistance
213
Defining a Conference IVR Service with Operator Assistance Options
213
Defining an Entry Queue IVR Service with Operator Assistance Options
215
Defining a Conference Profile for an Operator Conference
216
Starting an Ongoing Operator Conference
218
Saving an Operator Conference to a Template
220
Starting an Operator Conference from a Template
221
Monitoring Operator Conferences and Participants Requiring Assistance
222
Requesting Help
222
Participant Alerts List
223
Audible Alarms
224
Using Audible Alarms
224
Moving Participants between Conferences
224
Moving Participants Options
225
Conference Templates
227
Guidelines
227
Using Conference Templates
228
Toolbar Buttons
228
Creating a New Conference Template
230
Creating a New Conference Template from Scratch
230
Saving an Ongoing or AVC-Based CP Operator Conference as a Template
234
Starting an Ongoing Conference from a Template
235
Starting an Operator Conference from a Template (AVC Conferencing)
236
Scheduling a Reservation from a Conference Template
237
Deleting a Conference Template
238
Exporting and Importing Conference Templates
239
Exporting Conference Templates
239
Exporting All Conference Templates from an MCU
240
Exporting Selected Conference Templates
241
Importing Conference Templates
242
Polycom Conferencing for Microsoft Outlook
245
Setting up the Calendaring Solution
246
Calendaring Guidelines
251
Creating and Connecting to a Conference
253
Creating a Conference
253
Connecting to a Conference
254
Collaboration Server Standalone Deployment
254
Collaboration Server and Polycom DMA System Deployment
255
Polycom Solution Support
255
Conference and Participant Monitoring
257
General Monitoring
257
Conference Level Monitoring
258
Viewing the Properties of an Ongoing AVC CP and Mixed CP and SVC Conference
258
Viewing the Properties of an Ongoing SVC-Based Conference
267
Monitoring Operator Conferences and Participants Requiring Assistance
270
Requesting Help
271
Request to Speak
272
Participant Alerts List
273
Participant Level Monitoring
274
Displaying Participants Properties
274
IP Participant Properties
275
Monitoring SIP BFCP Content
285
Recording Conferences
287
Creating Multiple Virtual Recording Rooms on the RSS
288
Configuring the Collaboration Server to Enable Recording
288
Defining the Recording Link
288
Enabling the Recording Features in a Conference IVR Service
290
Enabling the Recording in the Conference Profile
291
Recording Link Encryption
293
Recording Link Encryption Flag Setting
293
Recording Link Settings
293
Managing the Recording Process
294
Recording Link Layout
294
Using the Collaboration Server Web Client to Manage the Recording Process
296
Using DTMF Codes to Manage the Recording Process
297
Users, Connections, and Notes
299
Users
299
User Types
299
Administrator
299
Administrator Read-Only
299
Chairperson
299
Operator
299
Auditor
300
Machine Account
300
Listing Users
300
Adding a New User
300
Deleting a User
301
Changing a User's Password
301
Disabling a User
302
Enabling a User
303
Renaming a User
303
Machine Account
304
Active Directory
305
Guidelines
305
Monitoring
305
Connections
306
Viewing the Connections List
306
Notes
307
Using Notes
307
Polycom RealPresence 800s Getting Started Manual (236 pages)
Collaboration Server Virtual Edition
Brand:
Polycom
| Category:
Server
| Size: 10 MB
Table of Contents
Table of Contents
3
System Overview
9
About the Polycom® Realpresence Collaboration Server 800S/Virtual Edition Getting
9
Started Guide
9
Prerequisites
9
Who Should Read this Guide
10
How this Guide Is Organized
10
About the Polycom® Realpresence Collaboration Server 800S/Virtual Edition System
11
Realpresence Collaboration Server Main Features
12
Conferencing Modes
13
AVC-Based Conferencing
13
Mixed CP and SVC Conferencing
14
SVC-Based Conferencing (Media Relay)
14
Rich Video Layout Display Options
14
Multiple Switching Modes for Layout Display
16
Telepresence Mode Layouts
16
Methods for Creating Conferences
16
On Demand Conferencing
16
Permanent Conference
17
Polycom Conferencing for Microsoft Outlook® (AVC-Based Conferencing)
17
Scheduled Conferencing / Reservations (AVC-Based Conferencing)
17
Operator Conference
17
Cascading Conferences (AVC-Based Conferencing)
17
Methods for Connecting to Conferences
18
AVC-Based Connections
18
SVC-Based Connections
18
Using Entry Queues to Access Conferences
18
Content Sharing Using H.239 Protocol
18
IVR-Enabled Conferencing
19
PCM (CP AVC-Based Conferences)
19
Security
19
LAN Redundancy (800S Only)
20
Conference Management and Monitoring Features
20
CP AVC-Based and SVC-Based Conferencing
20
CP AVC-Based Conferencing
21
Workstation Requirements
22
Windows 7™ Security Settings
23
Internet Explorer 8 Configuration
26
First Time Installation and Configuration for the Realpresence Collaboration
30
Server 800S
30
Preparation
30
Gather Network Equipment and Address Information
30
IP Services
30
Management Network
30
Default IP Service (Conferencing Service)
31
IP Network Services Required Information
31
Installing the Realpresence Collaboration Server 800S
32
Unpacking the Realpresence Collaboration Server 800S
32
Hardware Installation and Rack Mounting
33
Connecting the Cables to the MCU
33
Stick
34
First Entry Power-Up and Configuration
37
Procedure 1: First-Time Power-Up
37
Procedure 2: Product Registration
38
Obtaining the Activation Key
38
Procedure 3: Connection to MCU
39
Procedure 4: Modifying the Default IP Service Settings
41
Fast Configuration Wizard
41
Selecting the Collaboration Server Web Client Languages
52
Realpresence Collaboration Server 800S Default Conferencing Settings
52
Settings
52
First Time Installation and Configuration for the Realpresence Collaboration
56
Server Virtual Edition
56
Software Installation
56
Manually Installing the MCU Using the Vmware Vsphere Client
56
Preparations
56
Installing the OVA File
57
Additional Configuration
66
CPU Reservations
66
CPU Affinity
69
RAM Allocation
70
RAM Reservations
72
Starting the Virtual Machine
74
Manual IP Configuration
76
Preparations
77
Product Registration
102
Obtaining the Activation Key
102
Connecting to MCU
102
Selecting the Collaboration Server Web Client Languages
104
Collaboration Server Default Conferencing Settings
104
Customizing the Collaboration Server Default Conferencing Settings
106
Customizing the Collaboration Server Default Settings
107
System Flags
107
User Definition
107
Restarting the MCU
108
Upgrading the MCU Software
111
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Polycom RealPresence 800s Getting Started Manual (126 pages)
Collaboration Server
Brand:
Polycom
| Category:
Server
| Size: 5 MB
Table of Contents
Table of Contents
3
System Overview
7
About the Polycom Realpresence Collaboration Server 800S Getting Started Guide
7
Prerequisites
7
Who Should Read this Guide
8
How this Guide Is Organized
8
About the Polycom Realpresence Collaboration Server 800S System
9
Realpresence Collaboration Server Main Features
10
Conferencing Modes
10
AVC-Based Video Session Types
11
Dynamic Continuous Presence
11
Operator Conference
11
AVC-Based Video Resolutions
11
Resolution Configuration for AVC-Based CP Conferences
11
SVC-Based Conferencing
12
H.239
12
IVR-Enabled Conferencing
12
Entry Queue
12
Conferencing Capabilities and Options
13
On Demand Conferencing
13
Permanent Conference
13
Scheduled Conferencing / Reservations
13
Polycom Conferencing for Microsoft Outlook® (AVC-Based Conferencing)
13
Connection Methods
14
Cascading Conferences (AVC-Based Conferencing)
14
Security
14
LAN Redundancy
15
Conference Management and Monitoring Features
15
CP AVC-Based and SVC-Based Conferencing
15
CP AVC-Based Conferencing
15
Workstation Requirements
16
Microsoft Windows 7™ Security Settings
16
Internet Explorer 8 Configuration
18
First Time Installation and Configuration
21
Preparations
21
Gather Network Equipment and Address Information
21
IP Services
21
Management Network
22
Default IP Service (Conferencing Service)
22
IP Network Services Required Information
22
Installing the Realpresence Collaboration Server 800S
23
Unpacking the Realpresence Collaboration Server 800S
23
Hardware Installation and Rack Mounting
24
Connecting the Cables to the MCU
25
Modifying the Factory Default Management Network Settings on the USB Memory Stick
25
First Entry Power-Up and Configuration
28
Procedure 1: First-Time Power-Up
28
Procedure 2: Product Registration
28
Obtaining the Activation Key
29
Procedure 3: Connection to MCU
29
Procedure 4: Modifying the Default IP Service Settings
31
Fast Configuration Wizard
31
Field Description
36
Selecting the Collaboration Server Web Client Languages
41
Realpresence Collaboration Server 800S Default Conferencing Settings
42
Customizing the Realpresence Collaboration Server 800S Default Conferencing Settings
44
Polycom RealPresence 800s Quick Start Manual (6 pages)
Brand:
Polycom
| Category:
Server
| Size: 0 MB
Table of Contents
Documentation Resources
1
Preparations
1
Unpack and Install the Server Components
2
Environmental and Regulatory Notices
5
Trademark Information
6
Patent Information
6
End User License Agreement
6
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