Entry Queue List - Polycom RealPresence 1800 Administration Manual
Collaboration server
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Also See for RealPresence 1800:
- Administrator's manual (1113 pages) ,
- Getting started manual (70 pages) ,
- Hardware manual (18 pages)
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Entry Queue Definitions Parameters
Option
Entry Queue IVR Service
Cascade
Enable ISDN
(audio/video) Access
ISDN (audio/video)
Network Service
Dial-in Number (1)
Dial-in Number (2)
Entry Queue List
The list of Entry Queues:
Polycom, Inc.
Description
The default Entry Queue IVR Service is selected. If required, select an
alternate Entry Queue IVR Service, which includes the required voice prompts,
to guide participants during their connection to the Entry Queue.
Set this field to None for all Entry Queues other than cascading.
If this Entry Queue is used to connect dial-in cascaded links, select Master or
Slave depending on the Master/Slave relationship in the Cascading topology.
Set this field to Master if:
•
The Entry Queue is defined on the MCU on level 1 and the dialing is done
from level 2 to level 1.
•
The Entry Queue is defined on the MCU on level 2 and the dialing is done
from level 3 to level 2.
Set this field to Slave if the Entry Queue is defined on the MCU on level 2
(Slave) and the dialing is done from MCU level 1 to level 2.
Select this check box to allocate dial-in numbers for ISDN (audio/video)
connections.
To define the first dial-in number using the default ISDN (audio/video) Network
Service, leave the default selection. When the Entry Queue is saved on the
MCU, the dial-in number will be automatically assigned to the Entry Queue.
This number is taken from the dial-in numbers range in the default ISDN
(audio/video) Network Service.
The default Network Service is automatically selected. To select a different
ISDN (audio/video) Network Service in the service list, select the name of the
Network Service.
Leave this field blank to let the system automatically assign a number from the
selected ISDN (audio/video) Network Service. To manually define a dial-in
number, enter a required number from the dial-in number range defined for the
selected Network Service.
By default, the second dial-in number is not defined. To define a second-dial-in
number, enter a required number from the dial-in number range defined for the
selected Network Service.
Entry Queues, Ad Hoc Conferences and SIP Factories
165
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