Monitoring Operator Conferences And Participants Requiring Assistance; Requesting Help - Polycom 1500 Administrator's Manual

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator's Guide
2 Click the Start Conference from Template
or
Right-click and select Start Conference from Template.
The conference is started.
The name of the ongoing conference in the Conferences list is taken from the Conference Template
Display Name.
Monitoring Operator Conferences and Participants Requiring
Assistance
Operator conferences are monitored in the same way as standard ongoing conferences.
Each Operator conference includes at least one participant - the Operator.
You can view the properties of the Operator conference by double-clicking the conference entry in the
Conferences list or by right-clicking the conference entry and selecting Conference Properties. For more
information, see the Polycom RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Getting
Started Guide, Participant Level Monitoring

Requesting Help

A participant can request help using the appropriate DTMF code from his/her touch tone telephone or the
endpoint's DTMF input device. The participant can request Individual Assistance (default DTMF code *0) or
Conference Assistance (default DTMF code 00).
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