Replacing The Audible Alarm File; Customizing The Multilingual Setting - Polycom RealPresence 1800 Administration Manual

Collaboration server
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Audible Alarm - User Customization Options
Option
Repetition interval in
seconds
3 Click OK.

Replacing the Audible Alarm File

Each Collaboration Server is shipped with a default tone file in *.wav format that plays a specific tone when
participants request Operator Assistance. This file can be replaced by a *.wav file with your own recording.
The file must be in *.wav format and its length cannot exceed one hour.
Only users with Administrator permission can download the Audible Alarm file.
To replace the Audio file on the Collaboration Server Client or RMX Manager:
1 In RMX Manager, go to Setup > Audible Alarms > Download Audible Alarm File.
The Download Audible Alarm File window opens.
2 Click Browse, to select the audio file (*.wav) to download, and click Open.
The selected file name is displayed in the Install Audible Alarm File dialog.
3 You can play the selected file or the currently used file by clicking Play:
a Click Play Selected File to play a file saved on your computer.
b Click Play Collaboration Server File to play the file currently saved on the Collaboration Server.
4 In the Download Audible Alarm File dialog, click OK to download the file to the MCU.
The new file replaces the file stored on the MCU. If multiple Collaboration Servers are configured in the RMX
Manager, the file must be downloaded to each of the required MCUs separately.

Customizing the Multilingual Setting

Each supported language is represented by a country flag in the Welcome Screen and can be selected as
the language for the RMX Manager.
The languages available for selection in the Login screen of the RMX Web Client can be modified using the
Multilingual Setting option.
To customize the Multilingual Setting:
1 In RMX Manager, go to Setup > Customize Display Settings > Multilingual Setting.
2 Select the check boxes of the languages to be available for selection, and click OK.
3 Log out from the RMX Web Client and log into for the customization to take effect.
Polycom, Inc.
Description
Define the number of seconds that the system will wait before playing the
Audible Alarm again.
Default interval is 20 seconds.
Administration and Utilities
142

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