Polycom RealPresence 1800 Administration Manual page 334

2 In the Hardware Monitor, click Active Diagnostic Mode
3 Click Yes to confirm.
The MCU restarts.
4 For RMX 2000/4000 models, when the RMX Web Client reopens to the Shelf Manager IP address,
log in as administrator.
5 For RMX 1800 models, re-enter the MCU system management IP in the browser address to access
the RMX Web Client and log in as administrator.
6 To run diagnostics on one or several cards, select the cards and select Run Tests.
7 To stop the diagnostic tests, click Stop Tests.
8 When the tests are completed, to download a report for analysis click Export Diagnostics Result.
9 To exit Diagnostic Mode and reset the MCU, in the Hardware Monitor, click
ISDN Diagnostic on RMX 1800
RMX1800 MCUs support the following diagnostic items:
● RTM DSP Memory-Data Bus
● RTM DSP Memory-Address Bus
● RTM DSP Memory-Energy
● RTM DSP Memory-Integrity
● RTM DSP Core clock
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Hardware Monitoring
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