Polycom RealPresence 1800 Administration Manual page 339

6 When prompted to reset the system now, click Yes.
7 Following system restart, follow the instructions in Modifying the Default IP Network Service and
ISDN (audio/video) Network Services Overview
To perform a Comprehensive Restore using the USB key (2000/4000):
1 Optional. Back up the system configuration:
a In the RMX Web Client, select Administration > Software Management > Backup
Configuration.
b Browse to select a backup directory, and click Backup.
Perform this step if you wish to restore the current conferencing entities and system configuration
after the Comprehensive Restore.
2 Insert the USB key that was included with your system into the workstation.
By default, the USB key contains files ToFactoryDefault.txt and a lan.cfg file which are used to
trigger the restore. However, if they are missing, you can create two blank .txt files with these names.
(The content of these two files doesn't matter.)
 RealPresence Collaboration Server (RMX) 2000 - At the bottom right corner of the RTM IP card
on the back panel.
.
 RealPresence Collaboration Server (RMX) 4000 - at the bottom right corner of the RTM IP 4000
card on the back panel.
3 Power off and then power on the Collaboration Server.
4 Following system restart, follow the instructions in Modifying the Default IP Network Service and
ISDN (audio/video) Network Services Overview
To perform a comprehensive restore using the USB key (1800):
1 Insert the USB key that is included with the system into your workstation:
 In Windows XP:
The Polycom Documentation option is automatically selected. Click OK.
Polycom, Inc.
Restore RealPresence Collaboration Server Defaults
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