Requesting Help - Polycom DOC2560C Getting Started Manual

Table 3-9 Default DTMF Codes to Manage Conferences and Participants
Operation
Change Password
Change To Chairperson
Play Help Menu
Mute Incoming Participants
Unmute Incoming Participants
Terminate Conference
Show Participants
Increase Broadcast Volume
Decrease Broadcast Volume
Override Mute All

Requesting Help

A participant can request help using the appropriate DTMF code from
his/her touch tone telephone or the endpoint's DTMF input device. The
participant can request Individual Assistance (default DTMF code *0) or
Conference Assistance (default DTMF code 00).
Participants in Entry Queues who failed to enter the correct destination
conference ID or the conference password will wait for operator
assistance (provided that an Operator conference is active).
Participant who is waiting for User (Operator) Assistance is displayed
with the following icons in the Status column of the Participants pane.
Awaiting Individual Assistance – The participant has requested
the user's (operator's) assistance.
Awaiting Conference Assistance – The participant has requested
the user's (operator's) assistance for the conference. This usually
means that the RMX user (operator) has been requested to join the
conference.
Polycom RMX 1500/2000/4000 Getting Started Guide
DTMF String
*77
*78
*83
*86
#86
*87
*88
*9
#9
Configurable
Permission
Chairperson
All
All
Chairperson
Chairperson
Chairperson
All
All
All
All
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