4 Into the Collaboration Server's USB port, insert a USB key containing a file named
RestoreToFactoryDefault.txt and also containing a lan.cfg file.
Note: USB key files
Do not insert a USB key containing a file named RestoreToFactoryDefault.txt if the USB key does not
also contain a lan.cfg file.
5 Restart the Collaboration Server.
6 If you are not using an RMX4000 continue with Step 9.
7 Into the Collaboration Server's USB port, insert a USB key containing a file named lan.cfg file only.
8 Restart the Collaboration Server.
9 From the workstation, connect to the Collaboration Server's Alternate Management Network.
10 Apply the Product Activation Key.
11 Unplug the USB key.
12 Restart the Collaboration Server.
13 Restore the System Configuration from the backup by applying the backup files created in
procedure Step 1.
14 Restart the Collaboration Server. (If the Collaboration Server is unresponsive after these procedures
a further restart may be necessary.)
15 Enable Secured Communication and re-apply the Certification procedures. For more information
see Certificate Management.
Polycom, Inc.
Restore RealPresence Collaboration Server Defaults
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