Data Subject Right
Right to data portability (receive
a copy of all personal data in a
commonly used,
machine-readable format)
Right to object to processing
(permanently stop all
processing of personal data)
Purposes for processing personal data
Personal
Data
Category
Type of Personal Data
Call detail
All of the following for both
records (CDR)
near and far endpoints:
•
Name
•
Status
•
Role
•
IP Address/Phone
•
Alias Name/SIP Address
•
Lync/Skype user name
User
All of the following:
credentials
•
User name
•
Password
•
Authorization level
Polycom, Inc.
Method of support
CDRs can be downloaded in XML format to a USB device. See the
Save a CDR for Viewing
The Address Book can be exported in XML format. See the
Address Book
section in this guide.
Audit and log files can be downloaded in plain text format.See the
Logger Diagnostic Files
section of this guide.
Not applicable.
Purpose of Processing
•
Maintaining call history
•
Troubleshooting call errors
or performance issues
Login and authentication
section in this guide.
Interface type
•
•
•
•
•
•
Before You Begin
Retrieve and
Exporting an
Retrieve
RMX Manager
RealPresence Resource
Manager (if configured)
Download to USB
API
Use the
TRANS_CDR_LIST and
TRANS_CDR_FULL APIs
to retrieve CDRs.
All RMX APIs are available
at Polycom Support page.
See the RMX API SDK for
your version of the
product.
RMX Manager
RealPresence Resource
Manager (if configured)
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