Monitoring Operator Conferences And Participants Awaiting Assistance; Requesting Help - Polycom RealPresence 1800 Administration Manual

The conference is started.
The name of the ongoing conference in the Conferences list is taken from the Conference Template
Display Name.
Monitoring Operator Conferences and
Participants Awaiting Assistance
Operator conferences are monitored in the same way as standard ongoing conferences.
Each Operator conference includes at least one participant - the Operator.
You can view the properties of the Operator conference by double-clicking the conference entry in the
Conferences list or by right-clicking the conference entry and selecting Conference Properties. For more
information, see Participant Level

Requesting Help

A participant can request help using the appropriate DTMF code from his/her touch tone telephone or the
endpoint's DTMF input device. The participant can request Individual Assistance (default DTMF code *0)
or Conference Assistance (default DTMF code 00).
Polycom, Inc.
Monitoring.
Operator Conference and Assistance
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