View The Mcu Cdr List; Retrieve And Save A Cdr For Viewing; Retrieve And Save Cdrs For Billing And Reporting - Polycom RealPresence 1800 Administration Manual

To enable the Multi-Part CDR option:
» Set the value of ENABLE_MULTI_PART_CDR system flag to YES.
To modify the default setting, the flag must be manually added to the System Configuration. For more
information, see
When the Multi-Part CDR option is enabled, a Part Index is added to the CDR List. It displays the
CDR file sequence in the CDR file set. The files included in a set have the same unique Display
Name.

View the MCU CDR List

Each conference is a separate record in the MCU memory and is archived as a separate CDR file.
To access the MCU CDR List:
» In RMX Manager, go to Administration > CDR.
The CDR List identifies conference by their display name and includes information such as start
times, duration, status, and whether or not the CDR was saved and retrieved.

Retrieve and Save a CDR for Viewing

Each conference is a separate record in the MCU memory and is archived as a separate CDR file. To view
the content of a single CDR, you must retrieve and save it in a viewable format.
To retrieve and save a CDR for viewing:
1 In RMX Manager, go to Administration > CDR.
2 To view the CDR for a single conference, select the CDR for the conference and click Retrieve
Formatted
or Retrieve Formatted XML
3 Browse to a location to save the file and click OK.
The MCU saves the formatted file to the selected location.
4 Open the saved file
The file contains general information about the conference, such as the conference name, ID, start
time and duration, as well as information about events occurring during the conference, such as
adding a new participant, disconnecting a participant or extending the length of the conference. The
event sections or records include an event type heading or event type code, followed by the event
data.

Retrieve and Save CDRs for Billing and Reporting

Businesses that must generate video conferencing billing information or resource usage reports should
retrieve and archive MCU CDRs on a periodic basis. You can retrieve and archive all available CDRs, which
can then be used to generate billing information, resource usage reports and more by any third party
applications.
Polycom, Inc.
Managing System Flags .
depending on which format you prefer
Call Detail Records
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