Polycom RealPresence 1800 Administration Manual page 17

How Data Subject Rights are supported
Data Subject Right
Right to be informed
Right to access (view and/or
obtain a copy of all personal
data for a specific data subject)
Right to rectification (make
corrections to inaccurate or
incomplete personal data)
Right to erasure (remove all
personal data)
Right to restrict processing
(temporarily cease all
processing of personal data)
Polycom, Inc.
Method of support
What customer personal data is collected?
See the Purposes for processing personal data
How is customer personal data is used?
See the Purposes for processing personal data
How long is customer personal data kept?
Any personal data made available when working with Polycom support is only
retained until each specific issue is resolved and then it is purged.
Is customer personal data shared with any third parties and if so, who?
If personal data is made available when working with Polycom support, this data
may be shared with contracted third-party engineering companies.
How can a data subject be notified of a data breach?
Data Subjects have a right to be notified when their data has been processed
without authorization. The product administrator is able to monitor and identify
when security anomalies have occurred. See the
any security anomalies (including data breach)
Personal data about specific participants in conferences can be viewed or
downloaded via the CDR. See the
section in this guide.
Personal data related to users who are Administrators, Operators and Auditors
can be viewed using RMX Manager or RealPresence Resource Manager (if
configured). See the User Management
Personal data about specific participants in conferences cannot be edited or
updated because the information derives from the device of origin.
Personal data related to users who are Administrators, Operators and Auditors
can be edited or updated using RMX Manager or RealPresence Resource
Manager (if configured). See the
Polycom does not manipulate data made available during the support process,
so any rectification of inaccuracies of personal data must be performed by
customer directly.
For details on how to erase customer personal data from the system, see the
How customer personal data is deleted
Any customer personal data made available when working with Polycom
support will be erased by requesting erasure through your Polycom support
representative.
Not applicable.
table in this topic.
table in this topic.
How admin can be informed of
table in this topic.
Retrieve and Save a CDR for Viewing
section in this guide.
User Management section in this guide.
table in this topic.
Before You Begin
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