Entry Queue Access; H.323 Participants - Polycom Collaboration Server (RMX) 1500 Deployment Manual

RealPresence Collaboration Server (RMX) 1500/2000/4000 Deployment Guide for Maximum Security Environments

Entry Queue Access

Access via an Entry Queue allows all participants to dial the same entry point that acts as a
routing lobby. Once in the Entry Queue, participants are guided to the conference according
to the conference ID they enter.
ISDN/ PSTN
IP Endpoint
IP Endpoint
Figure 2-1: Dial-in Connection via Entry Queue
Dialing is executed in the same way as for conferences, where the Entry Queue ID/Name
replaces the Conference ID/Name.

H.323 Participants

H.323 participants dial
Example:
Prefix in gatekeeper
Entry Queue ID
>> The participant dials
H.323 participants can bypass the Entry Queue IVR voice messages by adding the correct
Conference ID of destination conference to the initial dial string:
[
Gatekeeper Prefix][EQ ID][##Destination Conference ID]
Example:
Conference ID
>> H.323 participants dial
H.323 participants can also bypass the conference IVR voice messages by adding the
Conference Password to the initial dial string:
[Gatekeeper Prefix][EQ ID][##Destination Conference ID][##Password]
Example:
Conference ID
Conference Password
>> H.323 participants dial
2-24
Endpoint
MCU Prefix in
Gatekeeper - 925
Network
[Gatekeeper Prefix][Entry Queue ID/Name]
MCU
"Conference
"Conference
ID?"
Entry Queue
Conference
Name: DefaultEQ
IVR Service
Numeric ID: 1000
Dial-in Number: 9251000
925
1000
9251000
1001
9251000##1001
1001
34567
9251000##1001##34567
Maple Room
Conference ID: 1001
Password 34567
Password?"
Oak Room
Conference ID: 1002
Password 71356
.
Polycom, Inc.