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Collaboration Server (RMX) 2000
Polycom Collaboration Server (RMX) 2000 Manuals
Manuals and User Guides for Polycom Collaboration Server (RMX) 2000. We have
2
Polycom Collaboration Server (RMX) 2000 manuals available for free PDF download: Deployment Manual, Hardware Manual
Polycom Collaboration Server (RMX) 2000 Deployment Manual (174 pages)
Collaboration Server Deployment Guide for Maximum Security Environments
Brand:
Polycom
| Category:
Server
| Size: 10 MB
Table of Contents
Table of Contents
3
First Time Installation and Configuration
7
Workstation Requirements
7
Required IT Infrastructure
7
Dns
8
NTP Servers
8
Certificate Authority Server
8
RMX Hardware
9
Installation and Configuration
9
Procedure 1: Hardware Installation and Setup
10
Installing the Telescopic Rail Runners on the Rack
11
Telescopic Rail Runners Accessory Kit
11
Telescopic Rail Runner Assembly
12
Installing the RMX 1500
14
Optional. Installing the RTM ISDN 1500 Card on the RMX 1500
14
Mounting the Collaboration Server 1500 in a Rack
15
Connecting Cables to the RMX 1500
17
Installing the RMX 2000
18
Optional. Installing the RTM ISDN Card on the RMX 2000
18
Mounting the Collaboration Server 2000 in a Rack
18
Connecting Cables to the RMX 2000
19
Installing the RMX 4000
21
Optional. Installing the RTM ISDN Card on the RMX 4000
21
Mounting the Collaboration Server 4000 in a Rack
22
Connecting the RMX 4000 to the Power Sources
23
Connecting Cables to the RMX 4000
25
Procedure 2: Gather Network Equipment and Address Information
26
IP Services
26
Management Network
26
Signaling Network
26
IP Network Services Required Information
26
ISDN/PSTN Services
27
Procedure 3: First Entry Configuration
27
Product Registration
28
Obtaining the Activation Key
28
First-Time Power-Up and Connection to MCU
28
Configuring the Workstation for Direct Connection
28
Connecting to the Default Management Network
30
Product Activation
32
Modifying the Signaling Network Service and ISDN/PSTN Network Service Settings
34
Fast Configuration Wizard
34
Field Description
40
Procedure 4: Enable Ultra Secure Mode
51
Connecting to the RMX
52
Procedure 5: Enable Secured Communication
53
Enabling Secure Mode
54
Purchasing a Certificate
54
Installing the Certificates
56
Installing the RMX Certificate
56
Installing the CA Certificate(S)
57
Certificate Revocation
59
Installing the CRL
60
Switching to Secure Communication Mode
61
Procedure 6: Set System Configuration Flags
62
Modifying Flag Values
64
Procedure 7: Enable Network Separation (RMX 2000)
65
Enabling Network Separation
66
Procedure 8: Configure 802.1X Authentication
67
Procedure 9: Configure IVR Settings
68
Procedure 10: Optional. Modify Default Login and Main Screen Banner Text
70
Login Screen Banner
70
Main Screen Banner
71
Customizing Login and Main Screen Banners
72
Procedure 11: Rename the Default POLYCOM User
73
Procedure 12: Disable Inline Autocomplete Option in Web Browser
73
Procedure 13: Configure White List Access
74
Basic Operation
77
Starting the RMX Web Client
77
RMX Web Client Screen Components
79
Viewing and System Functionality Permissions
80
Conferences List
80
List Pane
81
RMX Management
81
Status Bar
81
System Alerts
82
Participant Alerts
82
Port Usage Gauges
82
MCU State
83
Address Book
83
Displaying and Hiding the Address Book
84
Conference Templates
84
Displaying and Hiding Conference Templates
85
Customizing the Main Screen
86
Customizing the RMX Management Pane
87
Starting a Conference
88
Starting a Conference from the Conferences Pane
88
General Tab
90
Participants Tab
92
Information Tab
95
Starting a Reservation
96
Starting an Ongoing Conference from a Template
97
Connecting to a Conference
98
Direct Dial-In
98
H.323 Participants
99
Entry Queue Access
100
H.323 Participants
100
ISDN and PSTN Participants
101
Dial-Out Participants
101
Text Indication in the Video Layout
101
Endpoint Names
101
Text Indication
103
Transparent Endpoint Names
103
Monitoring Ongoing Conferences
104
Operation Selection
104
Multi Selection
104
Conference Level Monitoring
105
Participant Level Monitoring
107
Participant Connection Monitoring
107
Operations Performed During on Going Conferences
109
Conference Level Operations
109
Changing the Duration of a Conference
109
Adding Participants from the Address Book
111
Saving an Ongoing Conference as a Template
111
Changing the Video Layout of a Conference
112
Video Forcing
113
Enabling and Disabling Video Clarity
114
Participant Level Operations
115
Personal Layout Control with the RMX Web Client
116
Personal Layout Selection with Click&View
118
Conference Control Using DTMF Codes
119
Installing RMX Manager for Secure Communication Mode
121
Procedure 1
121
Procedure 2
122
Set the RMX to Non Secure Communication Mode
122
Create/Purchase a Certificate
123
Install the RMX Certificate
126
Set the RMX to Secure Communication Mode
126
Reset the RMX
127
Install the RMX Manager
127
Using an Internal Certificate Authority
129
Restoring the RMX Using the USB Port
133
Operations Performed Using a USB Device
134
Restore to Default (Normal) Security Mode
134
Comprehensive Restore to Factory Defaults
135
Performing a Comprehensive Restore to Factory Defaults
135
Emergency CRL (Certificate Revocation List) Update
142
Deploying a Polycom RMX™ Serial Gateway S4GW
147
Network Infrastructure
147
Single Serial Gateway
147
Multiple Serial Gateways
148
Guidelines
148
Configuring the RMX - Serial Gateway Connection
150
Procedure 1: Initial Setup of the Serial Gateway
150
Procedure 2: Configure a Network Service on the RMX for each of the Serial Gateways and Connect the Serial Gateways to the RMX
154
Management of Serial Gateways
158
Testing
159
Dialing to the RMX from an ISDN Endpoint
159
Dialing to an ISDN Endpoint from the RMX
159
Serial Gateway S4GW - Maximum Security Mode
159
Advanced Commands
162
Troubleshooting
165
Collaboration Server Web Client Installation - Troubleshooting Instructions
165
Procedure 1: Ending All Internet Explorer Sessions
166
Procedure 2: Deleting the Temporary Internet Files, RMX Cookie and RMX Object
166
Deleting the Temporary Internet Files
167
Deleting the Rmx/Collaboration Server Cookie
169
Deleting the Rmx/Collaboration Server Activex Object
170
Procedure 3: Managing Add-Ons Collisions
171
Procedure 4: Add the Collaboration Server to the Internet Explorer Trusted Sites List
172
Procedure 5: Browser Hosting Controls (Optional)
174
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Polycom Collaboration Server (RMX) 2000 Hardware Manual (48 pages)
Brand:
Polycom
| Category:
Server
| Size: 2 MB
Table of Contents
Table of Contents
7
Hardware Description
9
Main Features
9
Realpresence Collaboration Server (RMX) 2000 Specifications
10
Realpresence Collaboration Server (RMX) 2000 System Capacities
11
Conferencing Capacities
11
Resource Capacities
12
Safety Requirements
13
Site Safety Requirements
13
Rack Mount Safety Precautions
13
Installation Precautions
14
Installing the Realpresence Collaboration Server (RMX) 2000
14
Unpacking the Realpresence Collaboration Server (RMX) 2000
14
Installing the RTM ISDN Card on the Realpresence Collaboration Server (RMX) 2000
15
Telescopic Rail Runner Assembly for Realpresence Collaboration Server (RMX) 2000
15
Telescopic Rail Runner Assembly
16
Other Rack Installation Options
19
Connecting Cables to the Realpresence Collaboration Server (RMX)
20
Realpresence Collaboration Server (RMX) 2000 Components
21
Realpresence Collaboration Server (RMX) 2000 Front Panel
21
Realpresence Collaboration Server (RMX) 2000 Rear Panel
23
Rtm Ip
23
Rtm Isdn
24
ISDN/PSTN Clock Source
25
Rtm Lan
25
Cables Connected to the RTM IP, RTM LAN and RTM ISDN Cards
26
MPM/MPM+ and Mpmx Media Cards
27
MPM+ Resource Capacities Per Card Type Assembly
28
Mpmx Resource Capacities Per Card Assembly
28
Mpmx, MPM+ and MPM Modes
29
Operating Mode Selection During Startup / Restart
29
System Information Changes
29
Realpresence Collaboration Server (RMX) 2000 Leds
32
Realpresence Collaboration Server (RMX) 2000 Front Panel Leds
32
Realpresence Collaboration Server (RMX) 2000 Rear Panel Leds
33
RTM IP Card
33
RTM ISDN Card
34
RTM LAN Card
35
RMX Chassis Types
36
Component Replacement
37
Types of Ejector Levers on RMX Components
37
Using the All Metal Ejector Lever
37
Using the Modified PMC Compatible Ejector Lever
38
Replacing the CNTL Module
38
Replacing the Power Supply Module
39
Replacing the Fan Drawer
40
Replacing a Faulty Mpm/Mpm+/Mpmx Card
41
Removing the Mpm/Mpm+/Mpmx Card from the MCU
41
Installing the Replacement Mpm/Mpm+/Mpmx Card
42
Installing a New Mpm/Mpm+/Mpmx Card in a Powered on Realpresence Collaboration Server (RMX) 2000
42
Replacing the RTM IP Card
42
Removing the Blank Cover from the Rear Panel
43
Installing or Replacing the RTM ISDN Card
44
Removing the Blank Cover
44
Removing an Existing Card RTM ISDN Card
44
Installing a New or Replacement RTM ISDN Card
44
Installing or Replacing the RTM LAN
45
Removing the Blank Cover (for New Installations)
45
Removing an Existing RTM LAN Card
45
Inserting the RTM LAN Card to Its Slot
46
Pin Assignment
47
PRI Port Assignment
47
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