Ricoh D104 Field Service Manual page 53

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5812-002 programs the service station fax number.

The number is printed on the counter list when the

meter charge mode is selected. This lets the user fax

the counter data to the service station.

Settings for @Remote Service

• Prepare and check the following check points before you visit the customer site. For details, ask the

@Remote key person.

Check points before making @Remote settings

1. The setting of SP5816-201 in the mainframe must be "0".

2. Print the SMC with SP5990-002 and then check if a device ID2 (SP5811-003) must be correctly

• 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.

xxx______xxxxxxxx).

• ID2 (SP5811-003) and the serial number (SP5811-001) must be the same (e.g. ID2:

A01______23456789 = serial No. A0123456789)

3. The following settings must be correctly programmed.

• Proxy server IP address (SP5816-063)

• Proxy server Port number (SP5816-064)

• Proxy User ID (SP5816-065)

• Proxy Password (SP5816-066)

4. Get a Request Number

Execute the @Remote Settings

1. Enter the SP mode.

2. Input the Request number which you have obtained from @Remote Center GUI, and then enter [OK]

with SP5816-202.

3. Confirm the Request number, and then click [EXECUTE] with SP5816-203.

4. Check the confirmation result with SP5816-204.

Request number error

Solution/ Workaround

Check the request number again.

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