Sc9Xx: Miscellaneous - Ricoh D104 Field Service Manual

6. Troubleshooting
No. Type
CTL
880
D

SC9xx: Miscellaneous

No. Type
6
CTL
900
D
No. Type
CTL
920
D
632
Details (Symptom, Possible Cause, Troubleshooting Procedures)
File format converter error
The file format converter does not respond.
• Defective file format converter
Replace the file format converter.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Electric counter error
Abnormal data in the counters.
• Defective NVRAM
• Defective controller
1. Check the connection between the NVRAM and controller.
2. Replace the NVRAM.
3. Replace the controller.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Printer application error
An error is detected in the printer application program.
• Defective software
• Unexpected hardware resource (e.g., memory shortage)
1. Software defective; switch off/on, or change the controller firmware if the
problem is not solved
2. Insufficient memory