Page 1 Model Mo-C1 Machine Code: D124 Field Service Manual November 2012...
Page 3: Safety, Symbols, Trademarks
Safety, Symbols, Trademarks For your safety, please read this manual carefully before you service the machine. Always keep this manual handy for future reference. Safety Information Always obey these safety precautions when using this product. This machine complies with the following safety standards: •...
Page 4: Before Installation, Maintenance
Maintenance shall be done with the special tools and the procedures prescribed for maintenance of the machine described in the reference materials (service manuals, technical bulletins, operating instructions, and safety guidelines for customer engineers). • Use only consumable supplies and replacement parts designed for use with the machine. Before Installation, Maintenance Shipping and Moving the Machine •...
Page 5: During Maintenance
Installation, Disassembly, and Adjustments • After installation, maintenance, or adjustment, always check the operation of the machine to make sure that it is operating normally. This ensures that all shipping materials, protective materials, wires and tags, metal brackets, etc., (attached to protect the machine during shipping), have been removed and that no tools remain inside the machine.
Page 6 Organic Cleaners • During cleaning never use any organic cleaners (alcohol, etc.) other than those described in the service manual. • Make sure the room is well ventilated before using any organic cleaner. Always use organic solvents in small amounts to avoid breathing the fumes and becoming nauseous. •...
Page 7: After Installation Servicing
After Installation Servicing Disposal of Used Items • Always dispose of used items in accordance with the local laws and regulations regarding the disposal of such items. • To protect the environment, never dispose of this product or any kind of waste from consumables at a household waste collection point.
Page 8: Safety Instructions For Ink Cartridges
Safety Instructions for Ink Cartridges Accidental Exposure To Ink • If ink gets on the skin, wash the affected area immediately with soap and cold running water. • If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs of irritation or other problems, seek medical attention.
Page 9: Conventions
• Remove used batteries from the work site and dispose of them in accordance with local laws and regulations regarding the disposal of such items. Conventions Symbol What it means Bushing C-ring Connector E-ring FFC (Flexible Film Cable) Gear Harness clamp Hex head screw Hook (or tab release) Knob screw (black)
Page 10: Warnings, Cautions, Notes
• The notations "SEF" and "LEF" describe how paper is fed from the bypass tray, short edge first or long edge first. • "Main Scan" means "horizontal direction", the left to right and right to left movement of the carriage. •...
Page 11 ® • PostScript is a registered trademark of Adobe Systems, Incorporated. ® • PCL is a registered trademark of Hewlett-Packard Company. ® • Ethernet is a registered trademark of Xerox Corporation. ® • PowerPC is a registered trademark of International Business Machines Corporation. •...
Page 12: New Features
New Features Model Numbers and Names Model Number Name D124-17 Ricoh MP CW2200 SP Gestetner MP CW2200 Savin MP CW2200 Lanier MP CW2200 D124-21 Ricoh MP CW2200 SP D124-27 Ricoh MP CW2200 SP MP CW2200 SP...
Page 13: Main Machine, Peripherals, Options
Main Machine, Peripherals, Options Main Machines and Peripherals Item Machine Code Main Machine and Stand D124 Scanning Unit and Stand Standard Roll Unit Standard Exit Stacker Standard Roll Unit RU6520 D622-01 (Option) Other Options Option Slot Browser Unit Type M5 D624-02 SD Card Slot 1 or 2...
Page 14: Main Features
Option Slot Copy Data Security Unit Type F B829-07 Board Installation Data Overwrite Security Type H D377-22 SD Card Slot 1 or 2 File Format Converter Type M5 D625 Board A Gigabit Ethernet Type B D377-21 Board C IEEE 802.11 a/g Interface Unit Type J D377-01 Board B (NA) IEEE 802.11 a/g Interface Unit Type J...
Page 15 • The operation of the horizontal motor is controlled by a long horizontal encoder strip (5) stretched across the width of the main unit. • A horizontal encoder sensor (6) mounted on the back of the carriage unit reads the codes on the strip to control operation of the motor and carriage unit as the carriage unit moves left and right.
Page 16 Maintenance unit • The maintenance unit on the right side of the machine cleans the print heads. • There are two motors in the maintenance unit: the maintenance motor and the maintenance lift motor. • The maintenance motor (1) raises the suction cap (2) that cleans the print heads and caps the K1 print head, raises the wiper blade (3), moves the wiper (4), and drives the suction pump (5).
Page 17 Ink supply • Ink is supplied from four ink cartridges (1) mounted on the right side of the machine. • Ink pumps (2) pump ink through ink supply tubes (3) to the ink sub tanks (4) mounted above each print head. •...
Page 18 Waste ink collection • A waste ink collector tank (1), mounted on the right side of the machine below the maintenance unit (2), collects the ink removed from the print heads by the maintenance unit during print head cleaning. The ink collector tank has an ID chip that keeps a count that will signal when the tank is full and needs to be replaced.
Page 19 Configuration • The scanner unit and main unit are mounted on separate racks. • The units can be easily separated for servicing, or for placing the scanner on a low table or desk so it can be operated from a sitting position. Image registration The DRESS (Direct Realization Edge Scanning Sensor) sensor, mounted on the left side of the carriage unit, functions as a paper registration sensor and image registration sensor.
Page 20 Front Cover Switches • The front cover (1) can be raised to remove paper jams and to load paper for bypass feeding. • The left front cover switch (2) and right front cover switch (3) are push-switches that detect when the front cover is raised and lowered.
Page 21 Cutter A one-direction cutter cuts roll paper from right to left and returns to the right side of the machine after cutting. It moves below the paper without interfering with paper feed. Paper feed control The DSP control (Digital Signal Processing) system controls paper feed with encoder wheels. It assures accurate roll paper feed and constantly monitors the amount of paper remaining on the rolls.
Page 22 Improved Productivity During black-and-white printing [A] only the K1 print head (1) and K2 print head (2) are used. These black print heads are offset so they can cover a wider band with black ink. This increases printing speed because a wider band can be covered with one pass in a monochrome print. During color printing [B] the K2 (3), C (4), and YM (5) print heads are used.
Page 23 arrangement of the nozzle ports is staggered so the positions of the nozzle ports complement one another when ink is put down on the paper.
Page 24: Table Of Contents
TABLE OF CONTENTS Safety, Symbols, Trademarks..........................1 Responsibilities of the Customer Engineer....................1 Before Installation, Maintenance........................2 During Maintenance............................3 After Installation Servicing..........................5 Safety Instructions for Ink Cartridges......................6 Safety Instructions for Batteries........................6 Conventions..............................7 Warnings, Cautions, Notes...........................8 New Features..............................10 Model Numbers and Names........................10 Main Machine, Peripherals, Options......................11 Main Features..............................12 1.
Page 25 Before You Begin............................59 Assemble Scanner Stand..........................61 Assemble the Main Unit Stand........................64 Mount the Scanner Unit..........................68 Mount the Main Unit............................70 Roll Unit 1 (Standard)..........................75 Roll Unit 2 (D622) (Option)........................83 Controller Options............................92 Connect the Scanner and Main Unit......................93 Remove Tapes and Shipping Materials....................103 Original Stacker, Guides..........................105 Ink Collector Tank Storage Shelf......................107 Assemble and Install the Exit Stacker.......................108...
Page 26 PM Table..............................170 Other Items for Cleaning..........................181 4. Replacement and Adjustment General Precautions............................191 External Covers............................191 Original Transport.............................191 Paper................................193 Copy Quality.............................193 CIS................................194 Electrical Components..........................194 Adjustments at Machine Installation......................194 Other Precautions............................195 Service Precautions...........................196 Common Procedures.............................201 Before You Begin............................201 Before Servicing the Machine........................202 Separate the Main Unit from the Scanner Unit..................205 Ink Collector Tank............................207 Paper Rolls..............................207 Main Covers..............................208...
Page 27 Safety Switches............................253 Original Set Sensor, Original Width Sensors..................256 Original Registration Sensor........................258 Exposure Glass............................260 CIS Unit..............................263 Original Feed Roller..........................268 Original Exit Roller, Original Exit Sensor....................273 Operation Panel............................283 Roll Units.................................295 Roll Unit Removal............................295 Roll Unit Right Covers..........................307 Roll Unit Left Covers..........................308 Paper Release Sensor..........................310 Separate the Roller Housing........................312 Entrance Sensor, Exit Sensor........................321 Roll Feed Roller............................323...
Page 28 Main Scan..............................363 Horizontal Encoder...........................363 Horizontal Motor............................366 Horizontal Timing Belt..........................369 Sub Scan................................371 Vertical Encoder Sensor..........................371 Vertical Encoder Wheel, Timing Belt.......................372 Vertical Encoder HP Sensor........................376 Vertical Motor............................378 Carriage Unit..............................380 Before You Begin............................380 Black and Color Print Heads........................381 DRESS Sensor............................415 Main Ink Level Sensors..........................419 Horizontal Encoder Sensor........................423 Head Lift Motor............................426 Carriage Unit.............................427...
Page 29 HDD................................504 IPU................................507 HRB................................509 Switches................................516 Front Cover Switches..........................516 Paper Exit Guide Switch...........................521 Ink Collector Cover Switch........................523 Ink Cartridge Cover Switch........................524 Original Stop Switch..........................525 Print Head Cleaning and Adjustment......................528 Maintenance Menu Adjustments......................528 Nozzle Check, Clean and Flush Print Heads..................529 Auto Adjust Head Position........................536 Manual Adjust Head Position........................538 Adjust Paper Feed.............................542 Adjust Print Position............................544...
Page 30 Test Pattern Printing............................582 Main SP Modes.............................584 Installation..............................584 Replacement and Adjustment........................584 6. Troubleshooting Service Call Conditions..........................593 SC100: Scanning............................594 SC200: Image Writing..........................596 SC300: Not Used............................606 SC400: DRESS Sensor..........................607 SC500: Paper Feed, Transport........................608 SC600: Communication..........................613 SC700: Not Used............................626 SC800: Firmware............................627 SC900: Software............................642 Printing Problems............................648 Before You Begin............................648 White Lines, Horizontal Banding......................648 Horizontal Lines In Margins........................649...
Page 31 Overview..............................664 Scanner Original Jams..........................665 Printer Paper Jams.............................666 Electrical Components...........................670 Scanner Unit..............................670 Main Unit Sensors, Motors........................671 Roll Units..............................674 Ink Supply..............................675 Carriage Unit.............................677 Around the Carriage Unit.........................679 Maintenance Unit............................680 Boards................................682 Fuses................................684 Scanner Unit..............................684 Main Boards (Rear Box)...........................685 Carriage Unit.............................692 7. Energy and Paper Saving Energy Save..............................695 Energy Saver Modes..........................695 Timer Settings.............................695...
Page 33: Product Information
1. Product Information Specifications See Appendices. for the following information: • General Specifications • Printer Specifications • Scanning Specifications • Option Specifications...
Page 34: Main Machine, Peripherals, Options
1. Product Information Main Machine, Peripherals, Options Main Machines and Peripherals Item Machine Code Main Machine and Stand D124 Scanning Unit and Stand Standard Roll Unit Standard Exit Stacker Standard Roll Unit RU6520 D622-01 (Option) Other Options Option Slot Browser Unit Type M5 D624-02 SD Card Slot 1 or 2...
Page 35 Main Machine, Peripherals, Options Option Slot Copy Data Security Unit Type F B829-07 Board Installation Data Overwrite Security Type H D377-22 SD Card Slot 1 or 2 File Format Converter Type M5 D625 Board A Gigabit Ethernet Type B D377-21 Board C IEEE 802.11 a/g Interface Unit Type J D377-01...
Page 36: Guidance For Those Who Are Familiar With Predecessor Products
1. Product Information Guidance for Those Who Are Familiar with Predecessor Products Comparison to D093/D094 The D124 is a wide-format inkjet printer that incorporates the design of the D093/D094 digital wide- format machine. Here is a brief summary of the features of the D124 and D093/D094. D124 and D093/D094 Compared Item D124...
Page 37 Guidance for Those Who Are Familiar with Predecessor Products Item D124 D093/D094 WSD* New network technology named “Web Services on Devices (WSD)”, introduced with Windows Vista, makes connecting each device much easier. AT/AP-C2 supports this new technology and enables users to enjoy the following benefits. •...
Page 38: Overview
1. Product Information Overview Acronyms and Important Terms Here are some commonly used acronyms and standard terms you should know. • DRESS. Direct Realization Edge Scanning Sensor. The DRESS sensor is mounted on the left, lower edge of the carriage unit. It detects skew correction, performs paper registration and does color registration.
Page 39: Around The Machine
Overview Around the Machine Front 1 Original Stacker 6 Front Cover 2 Operation Panel 7 Paper Exit Guide 3 USB Cable 8 Paper Holding Lever 4 Scanner Unit Cover 9 Ink Cartridge Cover 5 Original Table 10 Exit Stacker...
Page 40 1. Product Information 1 Original Tray As each original is scanned, the original guide (1) guides it to the original stacker (2) on top of the machine. 2 Operation Panel This machine features a full operation panel. Function Keys Color LCD featuring an 8.4 in. WVGA and touch-panel 10-key pad with operation keys...
Page 41 Overview Three plastic rivet screws hold the operation panel cover in place. These screws can be removed easily and then reinserted to change the angle of the operation panel (three different positions), to reduce glare on the operation panel LCD. 3 USB Cable A USB cable [1] is permanently attached to the back of the operation panel.
Page 42 1. Product Information 4 Scanner Unit Cover The scanner unit opens easily for removal of paper jams (1), and can be opened to the full vertical position (2) for servicing (this requires disconnect of the arms on the left and right). 5 Original Table The plates on the original table of the scanner unit can be adjusted to accept originals up to 914.4 mm (36 in.) for scanning.
Page 43 Overview When the pin on the left of the front cover is inserted correctly into its track [A], it slides down and pushes a micro-switch [B] to the rear. This signals that the front cover is installed correctly. The open switch signals a cover open error if the front cover is down but not correctly set in the track.
Page 44 1. Product Information A torque limiter on the right hinge of the paper exit guide acts as a damper to slow the descent of the guide after it is separated from the lock magnet above. This prevents the guide from falling abruptly. 8 Paper Holding Lever There is no bypass feed tray, but paper can be fed manually for bypass printing.
Page 45 Overview 9 Ink Cartridge Cover The ink cartridge cover can be opened and closed for the insertion and removal of the four ink cartridges. A small sensor (micro-switch) detects when this cover is opened and closed. 10 Exit Stacker The exit stacker, attached to the front of the machine, can be adjusted for output: [1] Basket mode and [2] Stack mode •...
Page 46 1. Product Information • After configuring the exit stacker for one of these modes, always check the ends of the rods to confirm that they are set correctly. Right Side 1 Optical Cloth Holder 2 Optical Cloth 3 Scanner Stand 4 Ink Collector Tank Cover 5 Ink Collector Tank The optical cloth holder [1] attached to the right side of the scanner unit holds the accessory optical cloth...
Page 47 Overview Left Side 1 Power Cord 2 Power Switch 3 Manual Pocket The power cord [1], power switch [2], and manual pocket [3] are on the left side of the machine. There is only one power switch on this machine that can cycle the machine off and on.
Page 48 1. Product Information Back 1 Original Output Guides (x4) 2 Rear Cover Four rear output guides [1] can be attached to the back of the machine to hold originals that exit the back of the machine. The PCB box cover [2] covers the area where the controller board and all other PCBs are mounted on the back of the machine.
Page 49: Main Sections
Overview Main Sections The machine is comprised of five main sections. Scanner. Five staggered CIS units above the original path scan images from the original.
Page 50 1. Product Information • An independent scanner stand supports the scanner. The scanner stand is docked to the back of the main unit and fastened with four screws to the base of the main unit. • Originals fed from the original feed tray exit at the top. If the original guides are removed, the originals will exit the rear.
Page 51: Main Components
Overview • A small cutter set on a track and driven by a small motor cuts each sheet of paper from right to left. • The paper exits the machine from the front into the stacker. Exit Stacker. A cloth frame stacker that holds prints as they are output from the machine. •...
Page 52 1. Product Information Item Operation panel Scanner unit Scanner stand Main unit stand Carriage unit Air release solenoid Maintenance unit Ink supply unit Roll Unit 1 (Std.) Roll Unit 2 (Option) Exit stacker...
Page 53: Drive Layout
Overview Drive Layout Item Scanner motor Horizontal motor Vertical motor Maintenance motor Maintenance lift motor Roll paper feed motor 1 Roll paper feed motor 2...
Page 54 1. Product Information Item Ink pump motors (five) Cutter motor Air release solenoid Head lift motor...
Page 55: Original Path, Paper Paths
Overview Original Path, Paper Paths Item Original path Original width sensors Original set sensor...
Page 56 1. Product Information Item Original registration sensor Original exit sensor Original exit (top) Original exit (rear) Roll paper paths Roll end sensor (Roll Unit 2) Entrance sensor (Roll Unit 2) Exit sensor (Roll Unit 2) Roll end sensor (Roll Unit 1) Entrance sensor (Roll Unit 1) Exit sensor (Roll Unit 1) Pre-registration sensor...
Page 57: Installation
2. Installation Preparation Environment The shaded square in the illustration above is the environment recommended for an office. 1. Temperature Range: 10 °C to 27°C (50 °F to 81°F) 2. Humidity Range: 15% to 80% Rh 3. Ambient Illumination: Less than 1,500 Lux. •...
Page 58: Minimum Space Requirements
2. Installation • The machine will not be directly exposed to cool air from an air conditioner in the summer. • The machine will not be directly exposed to reflected heat from a space heater in the winter. 7. Do not install the machine in an area filled with gases that can cause corrosion. •...
Page 59: Machine Level
Preparation Machine Level 1. Front to back: Not more than 5 mm from level 2. Right to left: Not more than 0.15/1000 mm from level. Power Source 1. Input Voltage Level: • North America: 110-120V 3.6 A or more 60 Hz •...
Page 60 2. Installation Step Procedure Roll Unit Unit 2 (Option) Controller Options Connect Scanner and Main Unit • Connect Harnesses • Install Brackets • Connect Host USB Cable • Connect and Clamp Power Cord, Clamp Main Harness Remove Tapes and Shipping Materials Original Stacker, Guides Ink Collector Tank Storage Shelf Assemble and Install Exit Stacker...
Page 61: Main Machine Installation
Main Machine Installation Main Machine Installation Before You Begin Accessory Boxes Content • Scanner Unit • Exit Guide (Semi-transparent) • Main Unit • Accessories • Roll Unit 1 • Roll Paper Spool x2 • Transport Guide • Scanner Stand • Main Unit Stand •...
Page 62: What You Need
2. Installation Items Primer Fluid Drain Cartridges Starter Cartridges What You Need Here is a list of tools required for this installation. • Allen key (2.5 mm). One is provided but you may need extra keys if two or more people are working on the installation.
Page 63: Assemble Scanner Stand
Main Machine Installation Assemble Scanner Stand Accessories: Scanner Stand Item Q'ty 1. Left Support 2. Right Support 3. Center Stay 4. Hex Socket Bolt M4x8* with lock washers 5. Clamp For the scanner stand assembly and connection of scanner stand to main unit with these bolts, you will need an Allen key.
Page 64 2. Installation Installation: Scanner Stand • Be sure to attach one lock washer to each hex socket bolt before you fasten the bolt. 1. Position the left and right supports of the scanner stand as shown above.
Page 65 Main Machine Installation 2. Set the two center stays between the left and right supports. 3. Make sure that the pattern of clustered cutouts [A] are down. 4. Engage the ends of the stays on the ends of both stays. 5.
Page 66: Assemble The Main Unit Stand
2. Installation 7. Set the assembled stand upright. This completes assembly of the scanner stand. Assemble the Main Unit Stand Accessories: Main Stand...
Page 67 Main Machine Installation Item Q'ty 1. Left Support 2. Right Support 3. Stay 4. Joint Bracket 5. Clamp – Velcro* 6. Clamp - Large 7. Rivet (Manual Pocket) 8. Clamp - Medium 9. Clamp - Small 10. Clamp - Round 11.
Page 68 2. Installation Installation: Main Stand • Be sure to attach one lock washer to each hex socket bolt before you fasten the bolt. 1. While supporting the right support with your hand, latch a stay to the rear base of the support.
Page 69 Main Machine Installation 2. Attach the other end of the stay to the base of the left support so the supports can stand upright by themselves. 3. Latch the other stay to the base of the left and right support at the front. 4.
Page 70: Mount The Scanner Unit
2. Installation 5. Fasten the front stay [A] and rear stay [B] to the supports ( x4 each). You will need the Allen key to attach the hex socket bolts. Mount the Scanner Unit • Mount the scanner unit immediately after you remove it from the pallet and open the box. 1.
Page 71 Main Machine Installation 5. Align the cut-outs in the frame of the scanner unit with the positioning pins on either end of the scanner stand. 6. Set the scanner unit down on the positioning pins, then fasten the unit to the stand ( x4 - M4x8).
Page 72: Mount The Main Unit
2. Installation 7. Attach the clamps ( x3). 8. Remove the Factory Settings Sheet from under the right front end of the scanner unit. • Make a copy of the Factory Settings Sheet and leave the original with the machine for future reference.
Page 73 Main Machine Installation 1. Locate the vertical positioning pins on the tops of both sides of the main unit stand. 2. Locate the handles on the right side of the main unit.
Page 74 2. Installation 3. Locate the handles on the left side of the main unit. 4. With two people holding the left end [A] and right end [B] with their hands positioned as shown above, lift the main unit and hold it over the top the main unit stand.
Page 75 Main Machine Installation 5. Position the main unit over the top of the stand so that the triangle marks at the rear are aligned 6. With the marks aligned ( ), lower the main unit so that the positioning pins on either end of the stand insert smoothly into the holes in the bottom of the main unit frame.
Page 76 2. Installation 7. Fit each screw with a lock washer. 8. Under the stand, use an Allen key to fasten the left and right sides of the stand to the bottom of the main unit with the hex-head bolts and lock washers ( x3 - M4x8) •...
Page 77: Roll Unit 1 (Standard)
Main Machine Installation Roll Unit 1 (Standard) Accessories: Roll Unit 1 Item Q'ty 1. Paper Transport Guide Plate (Semi-Transparent) 2. Roll Unit 1 3. Roll Spool with Stoppers 4. Screw M3x8 with Spring Washer (for Roll Unit) 5. Screw M3x6 (for Paper Transport Guide) 6.
Page 78 2. Installation Installation: Roll Unit 1 1. Raise the paper exit guide [A]. 2. Locate the positioning pins on the left and right ends of the roll feed unit.
Page 79 Main Machine Installation 3. Locate the cut-outs in the left and right supports of the main unit stand. 4. Lay the harness away from the back of the roll feed unit as shown above, so that the harness will not interfere with installation.
Page 80 2. Installation 5. While holding the unit with both hands: • Set the positioning pins on the left and right ends of the roll feed unit into the cut-outs in the supports • Push the roller unit in. • Slide it slightly to the right to lock the unit in place. 6.
Page 81 Main Machine Installation 10. There are two pegs on each end of the paper transport guide. 11. While holding the paper transport guide with both hands as shown above, insert the pegs on either end of the guide into the cut-outs in the stand on the left [A] and right [B]. The guide should slide into position and fit snugly after correct alignment.
Page 82 2. Installation 12. Make sure that the pegs are snug in the cut-outs: [A] (black) on the left, and [B] (white) on the right. 13. Fasten the guide to the frame on the right [C] and left [D] ( x2). 14.
Page 83 Main Machine Installation 15. Attach the clamps, route the harness, and then close the clamps ( x3). 16. Remove the screws marked by red arrows ( x6). 17. Loosen (do not remove) the screws marked by the blue arrows ( x10).
Page 84 2. Installation 19. On the back of the machine, locate the knockout [A] on the bottom edge of the electrical component box. 20. Attach the harness bracket [B] ( x2). 21. Route the harness, connect it to the MCU at [A] CN215, and then clamp it ( x1).
Page 85: Roll Unit 2 (D622) (Option)
Main Machine Installation 22. Connect harness [A] to the MCU at CN910 ( x1). (The open connector [B] is for Roll Unit 2). 23. If you intend to install Roll Unit 2 (option), go to the next section. -or- If you are finished, re-attach the rear cover. Roll Unit 2 (D622) (Option) One additional roll unit can be installed: Roll Unit RU6520 (D622)
Page 86 2. Installation Accessories Item Q'ty 1 Roll Unit 2 2 Roll Spool with Stoppers 3 Paper Transport Guide Plate 4 Clamp 5 Screw M3x6 (for Paper Transport Guide) 6 Screw M3x8 with Spring Washer (for Roll Unit) 7 Screw (for Harness Bracket) 8 Screw (for RFDB) 9 RFDB 10 Harness...
Page 87 Main Machine Installation Installation 1. Unpack the roll feed unit. Locate the positioning pins on the left and right ends. 2. Locate the cut-outs in the left and right supports of the main unit stand...
Page 88 2. Installation 3. Lay the harness away from the back of the roll feed unit as shown above, so that the harness will not interfere with installation. 4. While holding the unit with both hands: • Set the positioning pins on the left and right end of the roll feed unit into the cut-outs in the supports •...
Page 89 Main Machine Installation 5. Insert a long screwdriver (30 cm: 12 in.) into each pair of holes to make sure that they are aligned. 6. Fasten the roll feed unit to the stand ( x4 M3x8). Be sure to use the screws with the washers attached.
Page 90 2. Installation 8. Fasten the RFDB [A] to the frame ( x2). 9. The cut-out for the harness bracket is covered by a plate [B]. 10. Under the edge of the box [C], unfasten the plate and discard it ( x2).
Page 91 Main Machine Installation 13. Connect the small harness to the harness connected above at CN910 of the MCU above ( x1). 14. Connect the harness [1] at CN301 ( x1). 15. Connect one end of the accessory harness [2] to the RFDB at CN300 ( x1).
Page 92 2. Installation 17. Open the ferrite core, lay the harnesses into the center of the core, and then close the core. 18. Close the clamps ( x3).
Page 93 Main Machine Installation 19. Behind the machine, hold the guide plate as shown, and then set the cut-outs on the left and right over the pegs. 20. Lift the guide slightly, and then insert the bottom pegs into the cut-outs at the lower left and lower right corners.
Page 94: Controller Options
2. Installation 23. Fasten the plate ( x2 - M3x6). 24. Check the clamps and harnesses. • Make sure that the clamps are closed and that there is absolutely no slack in the harnesses. • The harnesses must be flat up against the bottom of the PCB box to prevent them from interfering with paper in the bypass feed path.
Page 95: Connect The Scanner And Main Unit
Main Machine Installation Connect the Scanner and Main Unit Connect Harnesses 1. Bring the scanner unit and main unit close together as shown above. • The scanner unit is top heavy and unstable. It can fall over easily. • Grip the supports below the scanner unit and push it slowly when you move it. 2.
Page 96 2. Installation • If the harness is wrapped around the outside in front of the support, the harness will be pinched between the stand and back of the machine when the scanner stand is docked to the back of the machine. 3.
Page 97 Main Machine Installation 5. Open the harness clamps [A] ( x2). 6. Connect the relay harness [B] ( x1). 7. Insert the 6-pin connector of the harness into [A] at CN125 on the PSU. 8. Insert the 19-pin connector of the harness into [B] at CN201 on the MCU. 9.
Page 98 2. Installation 10. Connect relay harness [A] to the harness from the motherboard ( x1). 11. Attach ground wire [B] ( x1). 12. Starting at the I/F cable bracket [A], route and clamp the white and black harness from right to left x6).
Page 99 Main Machine Installation 15. Remove the shield-clamp screw, and then fasten the shielded cable with the clamp and screw ( x1). 16. Route the black ground wire through the clamp [A] ( x1). 17. On the other side of the partition, fasten ground wire [B] ( x1 - M3x6) 18.
Page 100 2. Installation • Slide the cover onto the back. Make sure all the attached screws are snug in their cut-outs. • Re-attach the removed screws marked by the red arrows ( x6). • Tighten the screws marked by the blue arrows ( x10).
Page 101 Main Machine Installation 1. The host USB cable [A] (permanently attached to the back of the operation panel) must be connected to the controller box [B] on the back of the machine. 2. Push the scanner stand close to the main unit stand. 3.
Page 102 2. Installation 7. Insert the cable into the controller, set the round clamp [B] around the cable and then attach the clamp to the faceplate of the controller ( x1 M3x8). 8. Make sure the USB cable is routed as shown. 9.
Page 103 Main Machine Installation Dock the Scanner Stand to the Main Unit 1. Lower the four bolts on the base of the main unit stand. • You may need a wrench to loosen the bolts until you can lower them by hand. •...
Page 104 2. Installation 4. Fasten the scanner stand to the main unit bracket on the left [A] ( x2). 5. Fasten the scanner stand to the main unit bracket on the right [B] ( x2). 6. Connect the USB cable from the operation panel to the controller box ( x1).
Page 105: Remove Tapes And Shipping Materials
Main Machine Installation Remove Tapes and Shipping Materials 1. Open the scanner unit and remove the paper sheet. 2. Remove all the external tape and other materials attached to the machine. 3. Lift the front cover, and then fold the bottom into the machine so that it locks and remains open.
Page 106 2. Installation RTB 26 This step was modified 4. Remove the tape and cardboard. 5. Close the front cover. Push it in and make sure that it locks.
Page 107: Original Stacker, Guides
Main Machine Installation Original Stacker, Guides 1. Insert the projections on the bottoms of the original stacker [A] into the holes. 2. Push down the four tabs [B] to attach. 3. Attach the original guides behind the stacker.
Page 108 2. Installation 4. Attach the four rear guides. • There are six connection slots for the guides. However, attach the guides to the inner four points (leave both outer slots empty). 5. Use the rivets to attach the manual pocket to the left side of the main unit stand ( x2).
Page 109: Ink Collector Tank Storage Shelf
Main Machine Installation 6. Attach the optical cloth pocket at the location shown above. • First, dampen a clean cloth with a small amount of water or alcohol, and then wipe the surface where the optical cloth pocket will be attached. •...
Page 110: Assemble And Install The Exit Stacker
2. Installation 2. Fasten the shelf to the cross-piece ( x2 M4x8). 3. Set the extra ink collector tank on the shelf. • When the ink collector tank becomes full, the machine will stop. • The operator can remove the full tank and replace it with the empty tank. •...
Page 111 Main Machine Installation Item Q'ty 1. Rod: Long, capped 2. Rod: Short, capped 3 Rod: Long, uncapped 4 Cloth 5. Molded Bracket 6. Wire Guide 7. Plate Bracket: Small 8. Plate Bracket: Large 9. Side Frame 10. Hex Socket Bolt M4x8* You will need an Allen key to attach the hex socket bolts.
Page 112 2. Installation 2. On the right foot, use an Allen key to: • Attach molded bracket [A] ( x1). • Attach large plate bracket [B] ( x1). 3. On the left foot, use an Allen key to: • Attach one molded bracket [A] ( x1).
Page 113 Main Machine Installation 4. Set the left side frame (the one with the number decals) on the plate bracket of the left foot. 5. Fasten the left side arm to the left foot ( x2). 6. Fasten the right side arm to the right foot ( x1).
Page 114 2. Installation 7. On the right foot, set the shaft as shown at [A] (not [B]). 8. On the left foot, set the shaft as shown at [A] (not [B]). 9. Turn the cloth with the rod sleeve [A] facing down, and then spread the cloth on the floor.
Page 115 Main Machine Installation 10. Insert the long cap-less rod through the sleeve. 11. Insert the remaining short rods through the other sleeves. • The rear rod is marked with an exclamation mark (!), • The center rod above is unmarked. It is the same length as the rod marked with the exclamation mark (1).
Page 116 2. Installation 13. Set both ends of rod [A] (marked with an exclamation mark (!) and inserted in the sleeve at the far edge of the cloth) into the slots in the left and right side of Roll Unit 1. 14.
Page 117 Main Machine Installation 16. Check the arrangement of the rods. The photo above shows the correct positions of all three rods inserted through the cloth sleeves. 17. At the front, pass the long rod marked into the left slit [A], through the center slit [B], and out of the right slit [C].
Page 118 2. Installation • If the rod does not fit, or if one of the caps comes off, this means that the front rod is not snug in its L-joints. • Check both ends of the front rod and make sure that the ends of the rod are inserted tightly into the L-joints.
Page 119 Main Machine Installation 22. Take the last rod (capped and not marked with a number), and pass it through the round hole in the arm on the right [A]. 23. Push it to the left behind the cloth. Do not push it through the small slits in the cloth. 24.
Page 120 2. Installation 1. Pull out and lower the extension bar [A]. 2. Move rod both ends of rod [B] to the rear. • Basket Mode. For A0/A1 SEF paper. The exit stacker is shortened so that it is rounded and deep to hold paper in a small well.
Page 121 Main Machine Installation 3. Push down both sides of the extension [A]. • Wire Guide Mode. For A1 SEF/A2 LEF Paper. With the exit stacker set up for either the basket mode or stacker mode, two wire guides can be attached for A1 SEF or A2 LEF paper.
Page 122: Ink Filling
2. Installation 1. Insert the prongs into the holes, on the left and right. Ink Filling Before a machine leaves the factory, the ink supply tubes, sub tanks, and print heads are filled with fluid. This priming fluid prevents the seams of the joints and connections of the ink supply system from drying out during shipping and storage.
Page 123 Main Machine Installation • Special cartridges, the same shape as ink cartridges, are loaded into the ink supply unit. The ink pumps rotate in reverse to draw the priming fluid out of the print head units and ink supply tubes. •...
Page 124 2. Installation 7. Enter the SP mode and open SP2012-001 (Initial Operation Setting), and then make sure that it is set to "9". 8. Next, open SP2100-004 (Special Maintenance), enter "15" and then press [#]. • The ink pumps start operating in reverse to draw the fluid out of the print head units and the tubes.
Page 125: Set Roll Paper
Main Machine Installation 14. After the procedure is completed, open SP2012-001 and confirm that it displays "0". 15. Discard the filled primer fluid drain cartridges. • Obey the local laws and regulations regarding the disposal of items such as the primer fluid drain cartridges.
Page 126 2. Installation 4. Raise the paper exit guide. 5. Remove the exit stacker rod attached to the front of Roll Unit 1. 6. Lower the exit stacker rod attached to the front of Roll Unit 2 (if it is installed).
Page 127 Main Machine Installation 7. Set the roller stopper for the size of the roll core of the paper roll to be loaded. Moving the levers left and right adjusts for the size of the roll core. Both roller stoppers must be set identically. •...
Page 128 2. Installation 10. Set the other paper holder on the left end of the shaft: • While pressing in with your hand on the right end of the paper roll, press the left paper holder with your other hand until the right end of the roll is against the right paper holder. •...
Page 129 Main Machine Installation 12. Set the left and right ends of the rolls in the roll unit sockets, and then pull the leading edge of the paper slightly so that it hangs down. 13. While holding both sides of the leading edge of the paper, rotate and feed the paper up about 1/3 of the distance into the machine.
Page 130: Rewinding A Roll
2. Installation 18. Lower the paper exit guide plate. 19. When the message on the operation panel prompts you to select cutting or no cutting: • Touch [Cut] to make a clean edge if the paper has been cut manually or is damp. Selecting "Cut"...
Page 131: Check Printing
Main Machine Installation 1. Press and hold the rewind button on the right side for at least 2 seconds. You may need to depress the button longer if the paper does not come out of the machine. 2. The roll will reverse feed out of the machine onto the roll. •...
Page 132 2. Installation • If any of the lines are broken, identify the patterns where the broken lines exist, and then clean the print heads. (See below.) 5. Press [User Tools] on the operation panel. 6. Touch [Maintenance] > [Clean Print-heads] 7.
Page 133 Main Machine Installation 3. If the Nozzle Check Pattern is still abnormal, let the machine remain idle for 10 minutes. 4. Execute two more cleanings and one flushing. • Be sure to print a Nozzle Check Pattern after each cleaning and the flushing. •...
Page 134: Final Adjustments
2. Installation 4. Check several of the sample blocks. • The left side [A] shows a normal, half-tone pattern with no streaks. • If the primer fluid did not drain completely, this can cause light streaks to appear in half-tone areas [B].
Page 135 Main Machine Installation Level Adjustment Adjust the level of the machine if it is on an uneven surface. 1. Place a shoe under the bolt at each corner of the machine. 2. Turn each bolt to lower it onto the shoe until it is snug. 3.
Page 136 2. Installation 5. Use a wrench to adjust the height of each bolt to level the machine. Front to back: Not more than 5 mm from level Right to left: Not more than 0.15/1000 mm from level. Manual Adjust Head Position 1.
Page 137 Main Machine Installation Target Location (Paper Source) Paper Bypass Location Bypass paper feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2 Resolution Speed Draft Standard Standard quality Quality High quality 4. Select the Target Location and Resolution, and then touch [Start Printing]. A message will ask you to wait while the while the test pattern prints.
Page 138 2. Installation 5. Look at the test pattern. To determine the adjustment value: • Identify the number of the column where the square is faintest, or select the square where the internal lines overlap to form a solid color. • The number above the square is the adjustment value. •...
Page 139 Main Machine Installation 8. Print another test pattern. 9. Make sure that the numbers you entered correspond to the results in the new test pattern. Adjust Paper Feed Adjust paper feed if you see these problems in the prints: • Broken horizontal lines •...
Page 140 2. Installation 4. Select [Print Test Pattern] for the paper feed source. Paper Bypass Location Bypass paper feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2 5. When you are prompted to start the print, touch [Start Printing].
Page 141 Main Machine Installation 6. The adjustment value appears to the left of the lightest gray square with straight horizontal lines on both sides. 7. Touch [Adjustment].
Page 142 2. Installation 8. Touch the plus or minus key to enter the number where you identified the correct value in the test print. (Pressing either key increments/decrements the numbers automatically.) Adjust Print Position This procedure checks and allows you to adjust the print start position at the upper left corner of each sheet.
Page 143 Main Machine Installation 4. Select [Print Test Sheet] for the paper feed source. Paper Bypass Location Bypass paper feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2 5. When you are prompted to start the print, touch [Start Printing]. A message will ask you to wait while the test sheet is printing.
Page 144: Final Settings
2. Installation 8. Touch the arrow keys to adjust the margins. • Increasing the value for the top and left margin moves the print position down and to the right. You will see the blue square move as you change the settings, so you can confirm the effect of the changes.
Page 145 Main Machine Installation • To prevent ink spillage, never lift and tip the machine from the level position. • Make sure that the four screws that connect the scanner stand to the main unit stand are attached and securely fastened. •...
Page 146: Controller Options
2. Installation Controller Options Overview There are three slots for boards (A, B, C) and two SD card slots (1, 2) for SD cards on the faceplate of the controller box. Each board or SD card must be inserted into its assigned slot. The slot assignments of boards and SD cards are written on a decal on the controller box cover as shown below.
Page 147 Controller Options • This SD card (Printer/Scanner Unit Type MPCW1) must remain in SD Card Slot 1 and be removed only for special procedures like firmware download, application move/undo, etc. • The Network function, USB Host Function are built in and enabled before the machine leaves the factory.
Page 148: File Format Converter (Mlb)
2. Installation File Format Converter (MLB) Accessories Item Q'ty 1. Mother Board 2. File Format Converter 3. Standoff 4. Screw Installation Preparation • Separate the main unit from the scanner unit Remove: • Rear cover...
Page 149 Controller Options 1. Disconnect the mother board and HDD from the controller board ( x6). • One connector [A] is empty. No harness is connected here. 2. Remove the SD card slot cover ( x1).
Page 150 2. Installation 3. Remove the controller box faceplate ( x2). 4. Disconnect the mother board bracket (...
Page 151 Controller Options 5. Slide the controller board and mother board out of the machine. 6. Disconnect the mother board from the controller board.
Page 152 2. Installation 7. Disconnect the mother board from its bracket ( x2). Keep these screws. 8. Fasten the standoff to the bottom of the bracket ( x1).
Page 153 Controller Options 9. Fasten the new mother board to the bracket ( x3). 10. Fasten and tighten the screws in the order 1 > 2 > 3. 11. Connect the mother board [1] to the back of the controller board. 12.
Page 154 2. Installation 13. Reattach the controller board faceplate ( x2). 14. Reattach the mother board bracket at [A] ( x1). 15. Remove the cover of Slot A [B] ( x2).
Page 155: Wireless Lan
Controller Options 16. Insert the file format converter board [A]. 17. Make sure that the board connects completely at [B]. 18. Tighten the knob screws [C] with your fingers ( x2). • To avoid twisting and damaging the boards, finger-tighten the knob screws. •...
Page 156 2. Installation Item Q'ty 1. Clamps 2. Velcro Patch 3. Wireless LAN Board 4. Antenna* The wire with the black ferrite core is for TX/RX and the wire with the white ferrite core is for RX only. Installation 1. Remove the cover of Slot B ( x2).
Page 157 Controller Options 2. Insert the wireless LAN board and fasten the screws with your fingers ( x2). • To avoid twisting and damaging the boards, finger-tighten the knob screws. • Do not use a screwdriver. 3. Set the connected antennas [A] aside. 4.
Page 158 2. Installation 5. Peel the tape from the back of a Velcro patch [1]. 6. At a distance from the top edge of the PCB box that is the same size as the patch, attach the patch [2] to the back of the box. 7.
Page 159 Controller Options 8. Attach the patch at the same height as the screw hole [2]. 9. Attach the antenna with the black ferrite core to the upper patch. • The antenna with the black ferrite core attached to its cable is the TX/RX antenna and it must be attached to the upper patch so that it is higher for both sending and receiving.
Page 160 2. Installation 11. Attach a clamp between the antennas and then clamp the harnesses ( x1). 12. Attach another clamp below the lower antenna, and then clamp the harness ( x1).
Page 161 Controller Options 13. Open the upper clamp and clamp the harnesses ( x1). 14. Attach the last clamp and route the harnesses as shown ( x1). 15. For details about wireless antenna settings, please refer to the Operating Instructions.
Page 162: Gigabit Ethernet
2. Installation Gigabit Ethernet Accessories Item Q'ty 1. Ferrite Core 2. Screw 3. Plastic Plug 4. Gigabit Ethernet Board Installation Preparation • Separate the main unit from the scanner unit Remove: • Rear cover...
Page 163 Controller Options 1. Remove the cover of Slot C ( x1). 2. Insert the Gigabit Ethernet board [A] into the controller board. 3. Fasten the board to the controller faceplate [B] ( x2).
Page 164 2. Installation 4. Insert the plastic plug into the "Ethernet" connector. 5. As close as possible to one end of the cable, loop the cable through one ferrite core and then lock the core.
Page 165: Copy Data Security Unit
Controller Options 6. Connect the cable with the ferrite core to the Gigabit Ethernet Board. 7. Wrap the other end of the cable through the other ferrite core, and then connect it to the server box. Copy Data Security Unit Accessories Item Q'ty...
Page 166 2. Installation Item Q'ty 4. FFC Installation Preparation • Separate the main unit from the scanner unit Remove: • Rear cover 1. Attach the board below the HDD. [A] ( [B] ( [C] This hole remains open.
Page 167: Browser Unit
Controller Options 2. Pass one end of the cable through the bracket and clamp it ( x1). 3. Connect the connector [B] to the copy data security board ( x1). 4. Connect the other end of the cable to the IPU [C] at CN259 ( x1).
Page 168 2. Installation 5. Touch [Extended Feature Settings]. 6. Touch [Extended Feature Settings] again. 7. Touch [Install]. 8. Touch [SD Card]. 9. Touch the [Browser] line. (Source: SD Card Slot 2) 10. Under "Install to:" touch [Machine HDD] then touch [Next] 11.
Page 169: Preventive Maintenance
3. Preventive Maintenance PM Tables Key for PM Table Item Meaning Adjust Clean Inspect Lubricate Replace K = 1,000 Machine site visit, scheduled or as needed. Meters Feet Yards 8K m 8,000 26,247 8,749 10K m 10,000 32,800 10,933 20K m 20,000 65,600 21,867...
Page 170 3. Preventive Maintenance Item 8K m 10K m 20K m 30K m Exposure Glass I, C Original Width Sensors Original Feed Roller I, C Original Exit Roller White Plate I, C CIS Lens I, C Horizontal Unit Black Print Head Unit (K1, K2) Color Print Head Unit (C, YM) Horizontal Encoder DRESS Sensor...
Page 171 PM Tables Notes Refer to the next section for more details. 1 Exposure Glass. Optical glass cleaner, damp cloth. 2 Original Width Sensors. Blower brush. 3 Original Feed Roller. Alcohol, damp cloth, dry cloth. 4 Original Exit Roller. Alcohol, damp cloth, dry cloth. 5 White Plate.
Page 172: Pm Cleaning Points
3. Preventive Maintenance PM Cleaning Points PM Table The following 18 points are referenced by number in the PM table. Scanner Unit 1 Exposure Glass • Optical glass cleaner cloth, water damp cloth. 1. Raise the scanner unit. 2. Clean the surface of the glass. 2 Original Width Sensors, Original Set Sensor •...
Page 173 PM Cleaning Points 1. Raise the scanner unit. 2. Clean with a blower brush. 3. Remove the original width sensor cover plate. ( page 256 4. Clean each sensor with the blower brush. 3 Original Feed Roller • Alcohol, damp cloth, dry cloth 1.
Page 174 3. Preventive Maintenance • Alcohol, damp cloth, dry cloth. 1. Remove the top of the scanner unit. page 273 2. On the left side of the machine, turn the drive gear [A] as you wipe the surface of the roller [B] with the cloth.
Page 175 PM Cleaning Points • Lens paper, or clean cloth dampened with alcohol. 1. Raise the scanner unit. 2. Clean the surfaces of the 5 lenses. Horizontal Unit 7 Black Print Head Unit The black print head units can be replaced separately or together. page 381 8 Color Print Head Unit The black print head units can be replaced separately or together.
Page 176 3. Preventive Maintenance • Never touch or handle the surface of the encoder strip with bare hands. Smudges and fingerprints can interfere with the sensor readings of the encoder strip. 1. Move the carriage unit to the center. page 227 2.
Page 177 PM Cleaning Points 7. Wipe both sides of the encoder strip with the cloth. 8. Clean the strip as far as the carriage on the right, move the carriage to the left, and then clean the other end of the strip. 10 DRESS Sensor •...
Page 178 3. Preventive Maintenance • Dry linen cloth. • After replacing the ink collector unit, always remove ink that has hardened around the wiper blade, suction cap, and three print head caps. 1. Move the carriage unit to the center. page 227 2.
Page 179 PM Cleaning Points 2. Depress the release [A], and then pull the tank straight out of the machine. 3. Lay the tank on a flat surface with the port [B] facing up. • The port at [B] is open and will leak ink if the tank is turned on its side or turned upside down. Tape the port to prevent leakage.
Page 180 3. Preventive Maintenance • Follow the local laws and regulations regarding the disposal of this item. • Never attempt to empty the right ink sump and re-use it. 5. After installing the new right ink sump, open SP2505-002 (Clear Counter) and touch [EXECUTE] to clear the counter for the new sump.
Page 181 PM Cleaning Points • Damp cloth. 1. Remove the top cover. page 219 2. Use the damp cloth to clean the back of the guide where it rubs against the frame during normal operation. 16 Platen • Linen cloth dampened with alcohol, blower brush. 1.
Page 182 3. Preventive Maintenance • To avoid damage or discoloration of the platen, never use an organic solvent like alcohol, benzene, acetone, etc. to clean it. 4. Use a blower brush [B] to remove paper dust from the holes in the platen plates. 17 Paper Feed Rollers •...
Page 183: Other Items For Cleaning
PM Cleaning Points • Linen cloth dampened with alcohol • Never touch or handle the surface of the encoder wheel with bare hands. Smudges and fingerprints can interfere with the sensor readings of the encoder edge. • Handle the wheel carefully to avoid bending it. 1.
Page 184 3. Preventive Maintenance 1. Clean the covers with a clean cloth dampened with water. • To avoid damage or discoloration, never use an organic solvent like benzene, acetone, etc. to clean the surfaces of the covers. Scanner Unit Original Set Sensor •...
Page 185 PM Cleaning Points 1. Raise the scanner unit. 2. Remove the original width sensor cover plate ( page 256 3. Use a blower brush to clean the sensor. Original Registration Sensor • Blower brush 1. Raise the scanner unit. 2. Clean with a blower brush [A]. -or- 3.
Page 186 3. Preventive Maintenance • Blower brush 1. Remove the scanner unit. page 273 2. Clean with a blower brush [A] -or- 3. Remove the scanner unit, remove the original exit sensor cover plate and then clean the sensor with the blower brush [B]. ( x2).
Page 187 PM Cleaning Points 5. Clean FS2 (Feeler Sensor 2) with a blower brush.. Paper Feed Bypass Sensor, Pre-registration Sensor • Right Cover • Right Upper Cover 1. Remove the right rear metal plate ( x4). 2. Use a blower brush to clean the upper bypass sensor [A]. 3.
Page 188 3. Preventive Maintenance • Blower brush 1. Raise the paper exit guide. 2. Use the blower brush to clean the exit sensor [A]. -or- 3. Remove the feed roller cover and clean the exit sensor [B]. page 225 Roll Units Roll End Sensor This procedure is the same for both roll end sensors.
Page 189 PM Cleaning Points 2. Remove the sensor cover plate [A] ( x1). 3. Clean the exposed sensor [B] with a blower brush. Roll Unit Paper Release Sensor This procedure is the same for both roll units. 1. Remove the sensor plate ( x1).
Page 190 3. Preventive Maintenance 2. Remove the sensor ( x4). 3. Clean the sensor with a blower brush. 4. Set the wide hooks first, then the smaller hooks to re-install. Roll Feed Roller...
Page 191 PM Cleaning Points 1. Remove the roll unit. page 295 2. For Roll Unit 2, remove the cosmetic metal cover ( x6). (Roll Unit 2 does not have this cover.) 3. Remove the cover plate ( x2). 4. Clean the roller with a dry, clean cloth to remove paper dust.
Page 192 3. Preventive Maintenance...
Page 193: Replacement And Adjustment
4. Replacement and Adjustment General Precautions External Covers 1. To avoid personal injury or damage to the machine during operation, operators and service technicians must always obey the instructions in the manuals and decals attached to the machine. 2. The moving parts and drive mechanisms inside the machine are dangerous. Never a wedge a piece of paper or the tip of a tool into an interlock safety switch so that the machine can continue to operate with covers open.
Page 194 4. Replacement and Adjustment • (8) Rippled surfaces (caused by high humidity) • (9) Sheets taped together • (10) Crooked leading edge • (11) Thick paper pasted at the leading edge • (12) Clips, staples • (13) Wet ink, wet correction fluid originals •...
Page 195: Paper
General Precautions 10. The weight limit of the original table is 5 kg (11 lb.). To avoid damaging the original table, never lean on the original table and never place anything on the original table when you are working around the machine. 11.
Page 196: Cis
4. Replacement and Adjustment 3. In cases where 0.5 mm bands occur in halftone areas of uneven density, switch to Photo/Text mode (or Text mode) so banding does not stand out. Inconsistencies in the optical properties across the CIS can cause slight unevenness in image density. 4.
Page 197: Other Precautions
General Precautions Other Precautions 1. The CIS unit has five separate elements, and sometimes image density may appear uneven at the joints where these elements connect. When this problem occurs, try scanning in the Photo Mode. The scanning level may be affected by the original floating away from the exposure glass during scanning.
Page 198: Service Precautions
4. Replacement and Adjustment Service Precautions Scanner Unit Rollers The surfaces of the main rollers (original feed roller, original exit roller, registration roller, and exit roller) are covered with a soft urethane coating. This coating is soft and can be damaged quite easily (even with a fingernail).
Page 199 General Precautions Main Frame Screws There are paint-locked screws across the top of the machine (under the top cover). These screws are positioned and adjusted at the factory. Never loosen or attempt to adjust these screws. Right Plate Screws You can see the heads of four paint-locked screws around the top of the maintenance unit. These screws hold a re-enforcement plate.
Page 200 4. Replacement and Adjustment The two base plate screws at the back on the right rear panel should never be loosened or removed. There are also two paint-locked screws at the front. One screw is at the front below the switch bracket [A] on the right.
Page 201 General Precautions Solenoid Bracket Screw The position of the air solenoid bracket is adjusted at the factory. This screw is also paint-locked to remind you that it should not be removed. Main Carriage Screws The illustration above shows the left cover of the carriage unit removed. It is extremely important you never loosen or remove these screws.
Page 202 4. Replacement and Adjustment Platen Plate Guide Rod Screws Never loosen the center screws of the brackets that hold the platen plate guide rod in place. The platen plates should never be removed. Sensor and Temperature/Humidity Sensor Bracket This screw is paint locked. However, this bracket must be removed in order to remove the carriage unit. The bracket must be reinstalled at exactly the same position so the sensors are positioned correctly.
Page 203: Common Procedures
Common Procedures Common Procedures Before You Begin This section describes procedures commonly used to service the machine. • The service technician must be familiar with all procedures in this section before servicing the machine, as described in other sections of this service manual. What You Need Tool Needed For:...
Page 204: Before Servicing The Machine
4. Replacement and Adjustment Before Servicing the Machine • Before doing any procedure, always turn off the power switch and unplug the machine from its power source. To prevent damage to these parts, and to prevent interference with raising and lowering the top of the scanner unit, always remove them before servicing the machine: [A] Original guides (x2) [B] Original stacker (x2)
Page 205 Common Procedures Rear Output Guides 1. At the back of the machine, for each guide press down on the top of the guide [1]. 2. Lower it away from the plate [2]. 3. Unhook it at the bottom [3]. Original Guides 1.
Page 206 4. Replacement and Adjustment Original Stacker 1. First, separate the tabs at the base ( x4). 2. Rotate the original stacker away from the machine to remove it. Reinstallation 1. To reinstall the original stacker, first connect it at the base, and then rotate the tray up. 2.
Page 207: Separate The Main Unit From The Scanner Unit
Common Procedures • This light shield prevents light from entering the scanner unit. • If this gap is not covered, strong light could enter the back of the scanner unit and cause image distortion during scanning. Separate the Main Unit from the Scanner Unit 1.
Page 208 4. Replacement and Adjustment 4. Disconnect the ground harnesses from the PCB box ( x4). 5. Remove the base screws on the left and right( x4). 6. Slowly, pull the scanner stand away from the back of the main unit. •...
Page 209: Ink Collector Tank
Common Procedures Ink Collector Tank 1. Open the ink collector cover. 2. Depress the lever on the top of the ink collector to unlock it, and then remove it. Paper Rolls 1. Make sure that the machine is switched on. 2.
Page 210: Main Covers
4. Replacement and Adjustment 4. Avoid touching the paper with your hands. Grip the roll at the plastic holders on both ends, and then lift the paper roll out of the machine. 5. Lay the roll horizontally on a flat clean surface. Main Covers In order to service some parts inside the machine, covers must be removed on the right side in this order: •...
Page 211: Right Cover
Common Procedures Right Cover 1. Open the ink collector cover. 2. Disconnect the hinges on both ends of the cover and remove it. 3. Disconnect the bottom of the cover ( x1).
Page 212 4. Replacement and Adjustment 4. At the back of the machine, disconnect the right cover ( x2). 5. Lift the cover straight up and remove it. Reinstallation 1. There are three tabs on the top edge of the cover [A] that fit into the holes [B]. 2.
Page 213: Right Upper Cover
Common Procedures 3. After you engage the tabs and hooks, make sure that the lap of the cover is inserted into the slot [A]. 4. Make sure the peg [B] is inserted into the hole. Right Upper Cover Preparation Remove: •...
Page 214 4. Replacement and Adjustment 4. Disconnect the cover at the rear [A] ( x1). 5. Pull the lever [B] slightly away from the machine. 6. Lift the cover [C] to remove it. Reinstallation 1. Insert the three tabs on the top edge of the cover [A] into the holes [B]. 2.
Page 215 Common Procedures • Right upper cover page 211 1. Open the ink cartridge cover. 2. Depress the tab of each ink cartridge and remove it.
Page 216 4. Replacement and Adjustment 3. Disconnect the top of the cover ( x1). 4. Raise the paper exit guide [A].
Page 217 Common Procedures 5. Disconnect the side of the cover [A] ( x1). 6. Rotate the cover forward slightly and then remove it. Left Cover 1. Raise the paper exit guide [A]. 2. Below the open guide, remove the screw ( x1).
Page 218 4. Replacement and Adjustment 3. Lower the paper exit guide. 4. Push in the bottom of the front cover, and then raise it until it locks.
Page 219 Common Procedures 5. Below the cover, remove the screw ( x1). 6. Lower the front cover. 7. At the back, disconnect the left cover ( x2).
Page 220 4. Replacement and Adjustment 8. Lift the cover straight up and remove it. Reinstallation 1. Set the bottom hooks [A] into the holes in the frame. 2. Raise the cover so that the middle hook [B] fits into its hole. 3.
Page 221 Common Procedures 4. Lower the cover so that the hooks and tabs engage the machine frame. Top Cover Preparation Remove: • Right cover page 209 • Right upper cover page 211 • Left cover page 215 1. Disconnect the top cover ( x7).
Page 222: Front Cover
4. Replacement and Adjustment 2. Lift the cover and remove it. • Do not attempt to print with the top cover removed. Light striking the exit sensor with the cover removed will cause paper to jam. Reinstallation 1. Before fastening the screws, make sure that the bosses fit into the holes in the rear edge of the top cover.
Page 223 Common Procedures 1. Raise the top cover to the angle shown above. 2. Disconnect the peg on the left [A] and the peg on the right [B]. 3. Remove the front cover. Reinstallation...
Page 224: Paper Exit Guide
4. Replacement and Adjustment 1. Make sure that the left and right pegs are inserted into the left and right guides. 2. Raise and lower the front cover to confirm that it operates smoothly. Paper Exit Guide 1. Raise the paper exit guide until it stops.
Page 225 Common Procedures 2. On the right, disconnect the torque limiter plate ( x2). 3. Remove the plate.
Page 226 4. Replacement and Adjustment 4. Remove the gear. 5. Raise the guide to the angle shown above , shift it slightly to the left, and then lift it straight up and then remove it. Reinstallation 1. When you set the gear, turn it until you feel the coupling on the back of the gear engage with the shaft pin.
Page 227: Roller Cover
Common Procedures Roller Cover Preparation Remove: • Top cover page 219 • Front cover page 220 • Paper exit guide page 222 • Ink cartridge cover page 212 1. The roller cover is exposed for removal. 2. Remove the guide for the front cover on the left ( x2).
Page 228 4. Replacement and Adjustment 3. Remove the guide for the front cover on the right ( x2). 4. Disconnect: • Left end of cover [A] ( • Right end of cover [B] (...
Page 229: Moving The Carriage Unit
Common Procedures 5. Lift the cover and remove it. Moving the Carriage Unit Before You Begin While the machine is idle, the carriage unit always resides on the right side of the machine where the maintenance unit caps cover the print heads to prevent them from drying out. However, some maintenance procedures require uncapping the print heads and then moving the carriage unit to the center of the platen, or to the far left side of the platen.
Page 230 4. Replacement and Adjustment 3. Select the setting for the procedure you need. 2102-4 Maintenance Unit Exchange Reset – Decapping Lowers the maintenance unit ink caps and uncaps the print heads. The carriage does not move. 2 Uncaps the print heads and moves the carriage to the left of the platen. Uncaps the print heads and moves the carriage to the center of the platen.
Page 231 Common Procedures 6. Before you turn on the power switch to return the carriage unit to its home position on the right, check the position of the horizontal encoder strip on the left. • If the encoder strip is up on the bracket as shown at [A], pull it forward and down so that it is in front of the bracket as shown at [B].
Page 232 4. Replacement and Adjustment • Rotating the hex socket at [A] raises and lowers print head caps [B] which cover the K2, C, and YM print heads. • Normally, these print head caps are up and engaged with the K2, C, and YM print heads of the carriage unit to keep them from drying out.
Page 233 Common Procedures 5. Check the gap on the right side of the maintenance unit. • There will be no gap if the cleaning unit is forward and the suction cap is up. Go to the next step to lower the suction cup. Normally, the suction cap will be up. •...
Page 234 4. Replacement and Adjustment 8. Once again check the gaps at [A]. • Both the suction cap and K2/color print head caps should be down. • Your view should not be blocked by either the suction cap or K2/color print head caps. •...
Page 235 Common Procedures 1. Slowly, push the carriage unit to the right side of the machine until it stops. The carriage should be over the maintenance unit. • In order to prevent damage to the wipers and edges of the print head caps, the print heads must be positioned directly above the print head caps within ±0.8 mm.
Page 236: Rear Cover
4. Replacement and Adjustment 3. Set a screwdriver in hole [A] and rotate it counter-clockwise to raise the suction cap. Use a flashlight to confirm that the suction cap is up. 4. Set a screwdriver in hole [B] and rotate it clockwise to raise the K2 and color print head caps. Use a flashlight to confirm that the print head caps are up.
Page 237: Disconnecting The Main Unit From The Scanner Unit
Common Procedures • The rear cover is held in place by many screws but only six screws need to be removed (the others can just be loosened). 1. Remove the screws marked by red arrows ( x6). 2. Loosen (do not remove) the screws marked by the blue arrows ( x10).
Page 238 4. Replacement and Adjustment 1. On the other side of the partition, disconnect ground wire [A] ( 2. Route the black ground wire back through the clamp [B] ( x1). 3. Disconnect the connector of the scanner cable from CN251 of the IPU. 4.
Page 239 Common Procedures 6. Disconnect relay harness [A] ( x1). 7. Unfasten ground wire [B] ( x1). 8. Disconnect the 6-pin connector from CN125 on the PSU. 9. Disconnect the 19-pin connector from CN201 on the MCU. 10. Open the harness clamps [A] ( x2).
Page 240 4. Replacement and Adjustment 11. Disconnect relay harness [B] ( x1). 12. Free the harnesses and close the harness clamps ( x2). 13. Disconnect the bottom of the scanner cable bracket from the bottom of the PCB box ( x2). 14.
Page 241 Common Procedures 15. Pull the scanner stand away from the main unit. • To avoid scratching or breaking the original table, never lay anything on the original table while you are working. • Move the scanner unit and stand assembly carefully. It is top heavy and can tip over easily.
Page 242: Scanner
4. Replacement and Adjustment Scanner Before You Begin Scanner Safety • The scanner unit can emit Class 1 M LED radiation when open. Never attempt to view the CIS units with an optical instrument. The scanner unit of this machine uses class 1M LED radiation which can seriously damage the eyes. Blue: Wavelength 452-463 nm and an output 6.9 mW Green:...
Page 243: Raise The Scanner Unit
Scanner Safety Switch Diagram To ensure the safety of everyone working around the machine, two switches inside the scanner section prevent the LED radiation from switching on accidentally. • When the original feed unit is opened and the switches open, a +24V line connecting each LED driver on the SIF board is disconnected.
Page 244 4. Replacement and Adjustment 2. Remove the lock screws on the left [A] and right [B] bases of the scanner unit arms ( x2). 3. Disconnect the hinges from the post screws. Do not remove the screws.
Page 245: Scanner Covers
Scanner 4. Raise the scanner to the full upright position. Scanner Covers Scanner Rear Cover 1. Disconnect the cover ground harnesses ( x8). 2. Remove the cover. Reinstallation...
Page 246 4. Replacement and Adjustment 1. When you re-attach the cover, make sure that each of the three plate guides is inserted in its hole. Scanner Left Cover, Right Cover Preparation Remove: • Scanner rear cover 1. Behind the unit, disconnect the left cover ( x1).
Page 247: Original Table
Scanner 3. Behind the unit, disconnect the right cover ( x1). 4. Slide the cover forward and remove it. Original Table Preparation • Raise the scanner unit Remove: • Scanner left cover, right cover 1. On the left side [A], remove pivot screw [B] ( x1).
Page 248: Sib
4. Replacement and Adjustment 3. Remove the original table. Preparation Remove: • Scanner Rear Cover page 243 1. The SIB is located at the left rear corner of the scanner unit. 2. Open the harness clamps to the left [A] ( x6).
Page 249 Scanner 4. Disconnect the left side of the board ( x5). 5. Disconnect the right side of the board ( x4).
Page 250 4. Replacement and Adjustment 6. Pull the harnesses away from the FFCs and then disconnect the FFCs ( x5). • Each FFC is numbered with the number of the CIS unit it is connected to. 7. Disconnect the rear edge [A] of the board ( x3).
Page 251: Scanner Motor
Scanner Scanner Motor Preparation Remove: • Scanner Rear Cover page 243 • Scanner Left Cover and Right Cover page 244 • Separate Main Unit and Scanner Unit page 205 Raise the Left End of the Scanner Unit Preparation Remove: • Separate the main unit from the scanner unit page 205 •...
Page 252 4. Replacement and Adjustment 1. On the right side, use the Allen key to loosen the hex-head bolts ( x2). Do not remove these hex head bolts. 2. On the left side, use the Allen key to remove the hex-head bolts ( x2).
Page 253 Scanner 3. Slowly, push the scanner unit over the main unit. (This prevents the scanner unit from falling onto the floor.) 4. Slowly, lift the scanner unit and set it on top of the left rear corner of the scanner stand [A]. 5.
Page 254 4. Replacement and Adjustment Remove the Scanner Motor 1. Loosen screw [A] ( x1). 2. Remove spring [B] ( x1). 3. Disconnect the timing belt from drive gears [A] and [B] ( x1).
Page 255: Safety Switches
Scanner 4. Disconnect the motor from frame [A] ( x2). 5. Pull the motor [B] away from the frame. 6. Disconnect the motor. Safety Switches Preparation • Raise the Scanner Unit Remove: • Scanner Left and Right Covers page 244 •...
Page 256 4. Replacement and Adjustment 1. Disconnect the left and right ends of the original width sensor cover plate ( x2). 2. Remove the original width sensor cover plate. 3. Remove the mounting bracket [A] ( x1). 4. Remove the long lock screws [B] ( x2).
Page 257 Scanner 5. Separate the bracket and the switches. 6. Disconnect the switches ( x2).
Page 258: Original Set Sensor, Original Width Sensors
4. Replacement and Adjustment Original Set Sensor, Original Width Sensors Preparation • Raise the Scanner Unit Remove: • Scanner left cover, right cover page 244 • Original Table page 245 1. Disconnect the left and right ends of the original width sensor cover plate ( x2).
Page 259 Scanner 2. Remove the original width sensor cover plate. 3. Disconnect the original width sensor bracket ( x3). 4. Turn the bracket over.
Page 260: Original Registration Sensor
4. Replacement and Adjustment 5. In the center of the bracket, disconnect and remove the set sensor ( x1). 6. Remove the other width sensors ( x1). Original Registration Sensor Preparation • Raise the Scanner Unit Remove: • Scanner Left and Right Covers page 244...
Page 261 Scanner 1. Disconnect the left and right ends of the registration sensor cover plate ( x2). 2. Remove the registration sensor cover plate. 3. Disconnect the sensor bracket ( x1).
Page 262: Exposure Glass
4. Replacement and Adjustment 4. Disconnect sensor [A] from the bracket ( x1). 5. Disconnect sensor [B] ( x1). Exposure Glass Preparation • Raise the Scanner Unit Remove: • Scanner Left and Right Cover page 244 • The exposure glass is very long and thin. It is very easy to break, so handle it carefully. 1.
Page 263 Scanner 2. Remove the center plate. 3. On the right side [A], remove leaf plate [B] ( x1).
Page 264 4. Replacement and Adjustment 4. On the left side [A], remove the other leaf spring [B] ( x1). 5. Remove the exposure glass. Reinstallation 1. When you reinstall the exposure glass, set the glass so that the blue dot is on the surface of the lower left corner of the glass.
Page 265: Cis Unit
Scanner 2. The side with the blue dot is the side with the shiny, wavy patterns facing up. 3. To see these patterns, hold the edge of the glass up toward a light and move the edge from to side to side.
Page 266 4. Replacement and Adjustment 2. Pull the harness away and disconnect the FFCs ( x5). 3. Disconnect the CIS frame: • Right side [A] ( • Left side [B] ( 4. On the left side, remove the bracket ( x2).
Page 267 Scanner 5. Lift the CIS unit straight up and remove it. • Always handle the CIS unit carefully to prevent it from shock or vibration. Handling the CIS unit roughly could damage the alignment of its elements. Reinstallation 1. Do not touch the CIS lenses with bare hands. 2.
Page 268 4. Replacement and Adjustment 3. At the rear, locate the slot rimmed with white plastic [A]. This is where the FFCs will be re-inserted. 4. At the front, push the ferrite cores on the FFCs down and away from the edge connectors as shown at [B].
Page 269 Scanner 7. Push each ferrite core [C] back through the slot so they are no longer visible. 8. Reconnect the FFCs and clamp the harness ( x3). After Installation of a New CIS 1. Turn the machine on. 2. Go into the SP mode and do the following SP codes. (The SP code settings are listed on the sheet provided with the new CIS unit.) •...
Page 270: Original Feed Roller
4. Replacement and Adjustment 11. If you see any broken lines, do the procedure to adjust the CIS with the SP mode. page 555 Original Feed Roller Preparation • Raise the Scanner Unit Remove: • Left and Right Covers page 244 1.
Page 271 Scanner 3. Raise the left end of the scanner unit. 4. On the left [A], loosen the tension bracket and disconnect the timing belt from the original feed roller drive gear [B] ( x1). 5. Remove the drive gear ( x1).
Page 272 4. Replacement and Adjustment 6. Note that the face of the gear [A] is re-inserted against the frame so that it can fit over the flat side of the shaft [B] when the gear is re-attached 7. Remove the Teflon bushing.
Page 273 Scanner 8. On the right [A], disconnect the right end of the shaft ( x1). 9. Remove ring [B]. 10. Remove the Teflon bushing. • The urethane-coated surface of the roller is soft. Handle the roller carefully to avoid scratching its surface.
Page 274 4. Replacement and Adjustment 12. Lift the right end of the roller shaft until it clears the hole on the right. 13. Remove the roller.
Page 275: Original Exit Roller, Original Exit Sensor
Scanner 14. The urethane-coated surface of the roller [A] is soft and scratches easily. Always hold the roller by the ends [B] where the roller surface is bare. Original Exit Roller, Original Exit Sensor Preparation Remove: • CIS Unit page 263 •...
Page 276 4. Replacement and Adjustment 2. Free the harnesses ( x5). 3. At the right rear corner, pull the harnesses through the hole one at a time.
Page 277 Scanner 4. At the right hinge of the scanner unit, disconnect the ground wire and free the shielded harness ( 5. At the back of the machine on the left side, use the tip of a small screwdriver to free the latch. 6.
Page 278 4. Replacement and Adjustment • The latches on either end can fall off easily. • As soon as you lay the top down, confirm that both these latches are still on the shaft and have not fallen off while lifting and moving the top. 8.
Page 279 Scanner Original Feed Roller Remove: • CIS page 263 • Top of scanner unit page 273 1. Remove the plates on both sides of the exit roller ( x4). 2. When removing the original exit roller, work carefully. • The urethane-coated surface of the roller is soft and scratches easily. Handle the roller carefully to avoid scratching its surface.
Page 280 4. Replacement and Adjustment 3. Raise the left end of the scanner unit. page 249 4. On the left, loosen the tension bracket and disconnect the timing belt from the original feed roller drive gear ( x1). 5. Remove the drive gear ( x1).
Page 281 Scanner 6. Note that the face of the gear [A] is re-inserted against the frame so that it can fit over the flat side of the shaft [B] when the gear is re-attached 7. Remove the Teflon bushing.
Page 282 4. Replacement and Adjustment 8. On the right [A], disconnect the right end of the shaft ( x1). 9. Remove ring [B]. 10. Remove the Teflon bushing. • The urethane-coated surface of the roller is soft and scratches easily. Handle the roller carefully to avoid scratching its surface.
Page 283 Scanner 12. Lift the other end of the roller shaft until it clears the hole on the right, and then remove it. Reinstallation of Scanner Top Cover 1. Viewed from the rear, make sure that the right latch [A] is attached to the shaft with the large flange facing the center of the machine.
Page 284 4. Replacement and Adjustment 2. Viewed from the rear, make sure that the left latch [A] is attached to the shaft with the large flange facing the center of the machine. 3. Locate the saddle in the frame on the right [A] and the left [B]. The grooves of the latches will be set at these points.
Page 285: Operation Panel
Scanner 5. While continuing to hold both the right and left latches up, set the top on the scanner unit. 6. On the right [A] and left [B], rotate both latches down so they lock in place. Operation Panel Operation Panel Removal...
Page 286 4. Replacement and Adjustment 1. From the back of the machine, remove the three rivet screws [A]. To remove a rivet screw: • Use a small screw driver to loosen the screw until it raises slightly. • Remove the rivet with your fingers. 2.
Page 287 Scanner 1. Remove the metal cover plate ( x8). 2. Disconnect the USB board ( 3. Remove the board.
Page 288 4. Replacement and Adjustment LCD and Operation Touch Panel Preparation Remove: • Operation panel page 283 • USB Board page 284 1. Remove the mylar cover. 2. Disconnect the metal cover plate (...
Page 289 Scanner 3. Remove the cover plate. 4. Remove the LCD. 5. Remove the touch panel. OP-R Board Preparation Remove: • Operation panel page 283 • USB Board page 284...
Page 290 4. Replacement and Adjustment 1. Remove the mylar cover. 2. Disconnect the metal cover plate ( 3. Remove the metal plate. 4. Disconnect the OP-R Board ( x1).
Page 291 Scanner 5. Remove the OP-R Board. OP-L Board Preparation Remove: • Operation panel page 283 • USB Board page 284 1. Remove the mylar cover.
Page 292 4. Replacement and Adjustment 2. Disconnect the metal cover plate ( 3. Remove the metal plate. 4. Disconnect the OP-L Board ( x1). 5. Remove the OP-L board.
Page 293 Scanner Reinstallation 1. Before you fasten screws to re-attach a metal cover plate during re-assembly, always check and make sure that the five FFCs are visible and free for re-attachment to the USB board.
Page 294: Touch Screen Calibration
4. Replacement and Adjustment 2. When you re-attach the USB board on the left, make sure you set the screws as shown above. (The other holes are used for re-attachment of the plastic base.) Touch Screen Calibration Always re-calibrate the screen after servicing the operation panel. •...
Page 295 Scanner 3. Use a dull, soft point to press in the upper left corner 4. Press the mark in the lower right corner after it appears, and then continue to press each mark at...
Page 296 4. Replacement and Adjustment 5. Touch several random spots on the touch screen to confirm that the marker (+) appears exactly where the screen was touched. 6. If the ( mark does not appear where the screen is touched, push [./* Re-input] and repeat the procedure.
Page 297: Roll Units
Roll Units Roll Units Roll Unit Removal Remove Roll Unit 1 Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Rear cover page 234 1. Open the clamps and disconnect at [A] CN215 ( x1).
Page 298 4. Replacement and Adjustment 2. Disconnect the roll unit [A] CN910 at the top right corner of the MCU ( x1). 3. If Roll Unit 2 is connected, disconnect it at [B] ( x1). 4. Disconnect harness bracket [A] ( x2).
Page 299 Roll Units 6. Open the harness clamps and pull away the harness ( x5). 7. Disconnect the guide plate ( x2). • This plate requires removal only if Roll Unit 2 is installed. 8. Lift the plate slightly [1] and pull it out [2]. 9.
Page 300 4. Replacement and Adjustment 10. Pull the guide toward you slightly [1], and then remove it [2]. 11. The roll unit is fastened with four screws, two on the left [A] and two on the right [B]. 12. On the left side, use a long screwdriver to remove the top screw [A] and bottom screw [B] ( x2).
Page 301 Roll Units 13. On the right side, use a long screwdriver to remove the top screw [A] and bottom screw [B] ( x2). 14. Raise the paper exit guide [A]. 15. Push the roll unit harness [B] to the front over the top of the roll unit. 16.
Page 302 4. Replacement and Adjustment 17. Lay the roll unit on a flat clean surface. Reinstallation 1. When you install the roll unit at the front, push it to the right so that it locks into place. 2. At the rear, push the roll unit [A] to the left to make sure that it is locked in place. 3.
Page 303 Roll Units 5. Use the end of a scale or ruler to push the mylars behind the semi-transparent guide. 6. At the bottom of the guide plate, make sure that the left and right corners are seated correctly. 7. At the rear, check the roll unit harnesses and make sure that they are tight against the bottom of the PCB box.
Page 304 4. Replacement and Adjustment • During bypass paper feed, the trailing edge of the paper comes out of the machine briefly and then feeds back into the machine. • If they are hanging down, they could interfere with paper in the bypass paper feed path. Remove Roll Unit 2 Preparation •...
Page 305 Roll Units 3. Disconnect the guide plate ( x2). 4. Lift the plate slightly and pull it out. 5. The roll unit is fastened with four screws, two on the left [A] and two on the right [B].
Page 306 4. Replacement and Adjustment 6. On the left side, use a long screwdriver to remove the top screw [A] and bottom screw [B] ( x2). 7. On the right side, use a long screwdriver to remove the top screw [A] and bottom screw [B] ( x2).
Page 307 Roll Units 9. From the front of the machine, push the roll unit slightly to the left [1], and then remove it [2]. 10. Lay the roll unit on a flat clean surface. Reinstallation 1. When you install the roll unit at the front, push it to the right so that it locks in place. 2.
Page 308 4. Replacement and Adjustment 4. When you re-install the semi-transparent guide, make sure that the two pins on the left [A] and on the right [B] are seated correctly on the supports. 5. At the bottom of the guide plate, make sure that the left and right corners are seated correctly. 6.
Page 309: Roll Unit Right Covers
Roll Units • During bypass paper feed, the trailing edge of the paper comes out of the machine briefly and then feeds back into the machine. • If they are hanging down, they could interfere with paper in the bypass paper feed path. Roll Unit Right Covers Preparation •...
Page 310: Roll Unit Left Covers
4. Replacement and Adjustment 1. Install the right inner cover first. 2. When you re-install the right outer cover, pull the latch forward slightly before you fasten the cover with screws. 3. After attaching the cover, pull the latch forward and then release it so that it flips back to the rear. Do this a few times to make sure that the cover is not blocking the latch movement.
Page 311 Roll Units 1. Remove the left outer cover ( x3). 2. Remove the leaf ground plate ( x1). 3. Remove the right inner cover ( x3).
Page 312: Paper Release Sensor
4. Replacement and Adjustment Reinstallation 1. When you re-attach the left inner cover, make sure the leaf spring is not pinched between the covers. Paper Release Sensor Preparation • Separate the Main Unit from the Scanner Unit page 205 This sensor can be cleaned or replaced without removing the roll unit. 1.
Page 313 Roll Units 2. Remove the sensor ( x4). 3. Disconnect the sensor ( x1). Reinstallation...
Page 314: Separate The Roller Housing
4. Replacement and Adjustment 1. Before reinstallation, clean the sensor with a blower brush. 2. Set the wide hooks first, then the smaller hooks. Separate the Roller Housing The feed roller housing must be separated from the roll feed unit in order to: •...
Page 315 Roll Units Roll Unit 1 [A] and Roll Unit 2 [B] are the same with the exception of the top covers. Roll Unit 1 has no top cover while Roll Unit [2] has a shiny metal cosmetic cover. This causes some small differences in the procedure to separate the roll unit housing from the roll unit.
Page 316 4. Replacement and Adjustment 2. Disconnect the roll end sensor ( x1). 3. Remove the roll end sensor cover ( x1).
Page 317 Roll Units 4. Remove the gear train cover ( x2). 5. Remove the clip and gear ( x1). 6. Raise the tip of the latch [1] out if its hole, rotate it to the vertical [2], and then remove it.
Page 318 4. Replacement and Adjustment 7. Disconnect the housing on the left [A] ( x1). 8. Disconnect the housing on the right [B] ( x1). 9. Disconnect the top plate ( x4). 10. Remove the roller housing.
Page 319 Roll Units Separate the Roller Housing: Roll Unit 2 Preparation • Remove Roll Unit 2 page 302 1. Disconnect the top of the cosmetic cover plate ( x4). 2. Disconnect the front edge of the cosmetic cover plate ( x4). 3.
Page 320 4. Replacement and Adjustment 4. Disconnect the roll end sensor ( x1). 5. Remove the roll end sensor cover ( x1).
Page 321 Roll Units 6. Disconnect the plate ( x6). 7. Remove the flat plate with the idle rollers attached.
Page 322 4. Replacement and Adjustment 8. Remove the gear train cover ( x2). 9. Remove the clip and gear ( x1). 10. Raise the tip of the latch [1] out if its hole, rotate it to the vertical [2], and then remove it.
Page 323: Entrance Sensor, Exit Sensor
Roll Units 11. Disconnect the housing on the left [A] ( x1). 12. Disconnect the housing on the right [B] ( x1). 13. Remove the roller housing. Entrance Sensor, Exit Sensor Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: •...
Page 324 4. Replacement and Adjustment 3. Pull the sensor bracket [A] out, and then disconnect harness [B] ( x1). 4. Disconnect the exit sensor [A] ( x4). 5. Disconnect the entrance sensor [B] ( x4). Reinstallation...
Page 325: Roll Feed Roller
Roll Units 1. Before reinstallation, clean the sensors with a blower brush. Roll Feed Roller Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Roll Unit 1 or 2 page 295 • Separate the Roller Housing page 312 1.
Page 326 4. Replacement and Adjustment 2. Push the sides of the roller housing in the opposite direction to free the bosses from their notches, and then separate them. 3. With the halves separated, you can see the feed roller [A]. 4. Remove the clips at each stay [A] and [B] ( x2).
Page 327 Roll Units 5. Push the right stay [A] to the right and disconnect it at the base [B]. 6. Disconnect both ends of the roller ( x2). 7. Slide the roller off the shaft.
Page 328 4. Replacement and Adjustment 8. The idle rollers can be removed easily by opening a support on either side. Reinstallation 1. When you re-assemble the roller housing, match the hooks [A] and bosses [B] with their contact points, and then press the halves in the opposition direction. 2.
Page 329: Roll Feed Motor
Roll Units 3. Slide the latch onto the shaft at the vertical [1] and then rotate it down so that its tab locks into the hole [2]. Roll Feed Motor Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: •...
Page 330: Encoder Sensors
4. Replacement and Adjustment 2. Disconnect the motor and separate it from the frame ( x2). 3. Disconnect the harness and remove the motor ( x1). Encoder Sensors Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: •...
Page 331 Roll Units 1. Disconnect the harness bracket and harness ( x1). 2. Slide the latch [A] forward, and then pull out the harness bracket [B]. 3. Disconnect the harnesses [A] ( x2). 4. Disconnect the sensors [B] ( x6). • is encoder sensor 1, is encoder sensor 2.
Page 332: Roll Feed Clutch
4. Replacement and Adjustment Reinstallation 1. Before reinstallation, clean the sensors with a blower brush. Roll Feed Clutch Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Roll Unit page 295 • Roll Unit Right Covers page 307 •...
Page 333 Roll Units 2. Remove the screws ( x4). 3. On the other side, remove screws [A] and disconnect the gear [B] ( x1). 4. Turn the gear until you see the alignment mark [A] perfectly horizontal. 5. Slowly, pull gear [B]. You will see alignment pin [C]. If it falls out, retrieve it immediately.
Page 334 4. Replacement and Adjustment 6. Remove the alignment pin. 7. Remove screws [A] and [B] on the right end of the unit ( x2). 8. Disconnect the switch ( x1).
Page 335 Roll Units 9. Disconnect the motor ( x1). 10. Disconnect the harness [A] and harness clamp [B] ( x1). 11. Move latch [C] forward slightly, and then remove the harness bracket [D]. 12. Remove screw [A] ( x1). 13. While pressing in on the end of the roller shaft [B], slowly remove the plate [C].
Page 336 4. Replacement and Adjustment 14. The clutch is located at [A]. 15. Free the clutch harness [B] ( x3). 16. Remove the clutch and gear. Reinstallation...
Page 337 Roll Units 1. Rotate the clutch so that the clutch arm [A] is vertical. 2. Fasten screw [B]. 3. Remove the clutch pawl plate ( x1). 4. Using the tip of a small screwdriver, set the clutch arm so that it is perfectly vertical. 5.
Page 338: Roll End Sensor
4. Replacement and Adjustment 7. Insert the alignment pin [A] into the shaft so that it is horizontal. 8. Set gear [B] on the end of the shaft, and then rotate it so that the horizontal alignment line is also horizontal.
Page 339 Roll Units 2. Remove the roll end sensor bracket cover ( x1). 3. Disconnect the sensor bracket ( x1). 4. Remove the sensor from the bracket ( x1).
Page 340: Paper Feed, Paper Transport
4. Replacement and Adjustment Paper Feed, Paper Transport Paper Transport Fan Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Top cover page 219 • Front cover page 220 • Paper exit guide page 222 •...
Page 341 Paper Feed, Paper Transport 3. Remove the fan. 4. Disconnect the fan harness ( x2). 5. Separate the fan and bracket ( x1).
Page 342: Platen Plates
4. Replacement and Adjustment Reinstallation 1. When you reinstall the fan, make sure that its front edge does not catch on the front edge of the rubber gasket inside the machine and tear it. Platen Plates • There are nine platen plates. As it is difficult to adjust their heights correctly after removal, the platen plates should never be removed in the field.
Page 343: Exit Roller
Paper Feed, Paper Transport 1. Open the front cover. 2. Use a clean cloth, slightly dampened with water, to clean the surface of the platen plates [A]. • To avoid damage or discoloration of the platen, never use an organic solvent like alcohol, benzene, acetone, etc.
Page 344: Exit Sensor
4. Replacement and Adjustment 1. Release the drive gear and remove it, with the timing belt ( x1). 2. Push the roller shaft [A] to the right to disengage the right end from the bracket. 3. Lift the roller shaft [B] to remove it. 4.
Page 345 Paper Feed, Paper Transport • Ink cartridge cover page 212 • Paper exit guide page 222 1. Disconnect the sensor cover plate ( x4). 2. Remove the sensor cover plate. 3. Disconnect the sensor and bracket sensor bracket ( x1).
Page 346: Bypass Sensor, Pre-Registration Sensor
4. Replacement and Adjustment 4. Remove the bracket [A], and then disconnect the sensor [B] ( x4). Bypass Sensor, Pre-Registration Sensor Preparation Remove: • Ink collector tank page 207 • Right cover page 209 • Right upper cover page 211 •...
Page 347 Paper Feed, Paper Transport 1. Remove the right rear metal plate ( x4). • Do not loosen, and never remove the paint-locked screws near the lower edge of the plate. These are the screws that hold the maintenance unit base plate in the correct position.
Page 348 4. Replacement and Adjustment 2. Disconnect the cover plate ( 3. Remove the cover plate. 4. The upper sensor [1] is the bypass sensor, and the lower sensor [2] is the pre-registration sensor. 5. The yellow connector [3] is on the harness for the bypass sensor (the upper sensor), and the white connector [4] is on the harness for the pre-registration sensor (the lower sensor).
Page 349 Paper Feed, Paper Transport 6. Remove the bypass sensor bracket ( x1). 7. Disconnect the bypass sensor ( 8. Remove the pre-registration sensor bracket ( x1).
Page 350 4. Replacement and Adjustment 1. Disconnect the pre-registration sensor (...
Page 351: Cutter
Cutter Cutter Cutter Blade Preparation • Open the front cover Remove: • Left cover page 215 1. On the right, raise the cutter [A]. 2. Push it to the left side of the machine until it stops at [B]. 3. Disconnect the cutter and remove it ( x1).
Page 352: Cutter Unit
4. Replacement and Adjustment Reinstallation If you are replacing only the cutter blade (not the cutter unit): 1. Go into the SP mode. 2. Open SP7960-002 and then touch [EXECUTE] to reset the counter for the new cutter blade. Cutter Unit Preparation •...
Page 353 Cutter 2. Disconnect the sensor cover plate ( x4). 3. Remove the sensor cover plate. 4. On the left, disconnect the timing belt ( x1).
Page 354 4. Replacement and Adjustment 5. Disconnect the cutter motor [A] ( x1). 6. Disconnect the cutter return switch [B] ( x1). 7. On the left, disconnect the left front cover switch bracket ( x2). 8. On the right, disconnect the right front cover switch bracket ( x2).
Page 355 Cutter 9. Disconnect the paper exit guide switch [A] ( x1). 10. Free the harness at [B] and [C] ( x2). 11. Disconnect the exit sensor [D] ( x1). 12. Free the harness at [E] ( x1). 13. Pull the freed harnesses away from the clamps.
Page 356: Cutter Motor
4. Replacement and Adjustment 14. Disconnect the cutter unit on the left [A] and right [B] ( x1). 15. Remove the cutter unit. 16. Lay the cutter unit on a flat clean surface. Reinstallation If you are replacing the cutter unit: 1.
Page 357 Cutter 1. On the left, disconnect the tension bracket [A] ( x1). 2. Push the tension bracket [B] to the left and right to loosen it. 3. Disconnect the belt [C] ( x1). 4. Remove the motor bracket with the motor attached ( x2).
Page 358: Cutter Belts
4. Replacement and Adjustment 6. Separate the motor and bracket ( x1). Cutter Belts Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Cutter Unit page 350 • Cutter Motor page 354 1. On the right, disengage the timing belt from the flapper (x1).
Page 359 Cutter 2. Disconnect the race from the cutter unit bracket ( x5). 3. Push the cutter [A] all the way to the right. 4. Pull the race [B] up slightly, and then remove the cutter. 5. Disconnect each end of the timing belt [A] and [B] from the cutter.
Page 360 4. Replacement and Adjustment 6. Turn the cutter over and disconnect the cutter belt drive gear ( x1). Reinstallation...
Page 361 Cutter 1. On the right end, place the timing belt on the top race [A], the lower race [B], and then behind the flapper [C]. 2. Position the belt below the cutter as shown above. 3. Before reattaching the motor, make sure that the belt is positioned in the upper race [A] and on the lower race [B].
Page 362: Cutter Return Switch
4. Replacement and Adjustment 4. Be sure to tighten the screws on the left end so that there is tension on the belt. Cutter Return Switch Preparation Remove: • Left cover page 215 1. Disconnect the switch ( x1). 2. Remove the switch ( x2).
Page 363: Page 225Cutter Hp Switch
Cutter page 225Cutter HP Switch Preparation Remove: • Roller Cover page 225 1. Disconnect the switch ( x1). 2. Remove the switch ( x2).
Page 364 4. Replacement and Adjustment...
Page 365: Main Scan
Main Scan Main Scan Horizontal Encoder • Always handle the encoder strip by its ends and edges. Wearing gloves is recommended. • Never touch the surface of the horizontal encoder strip with bare hands. • To clean the encoder, wipe it with a clean linen cloth dampened with alcohol to remove dust, ink, or fingerprints.
Page 366 4. Replacement and Adjustment 2. Lift the right end [A] of the rail off its screw, and then pull the left [B] away from its screw to disconnect both ends. 3. Pull the rail to the left, through the back of the carriage unit. 4.
Page 367 Main Scan 5. On the right end, pull the end of the strip to the right [1], then lift the end of the strip off its post [2]. 6. On the left end, disconnect the left end of the strip [A] from the spring, and then remove the spring [B] ( x1).
Page 368: Horizontal Motor
4. Replacement and Adjustment 7. Remove the strip and lay it on a flat clean surface. Reinstallation 1. Before reinstallation, inspect the encoder strip. If it is dirty, clean it with an alcohol damp cloth, and then dry it with a dry linen cloth. •...
Page 369 Main Scan 1. At the front, on the left side, disconnect the motor ( x3). 2. On the right, remove screw [A], and then loosen the other three screws ( x1). 3. On the right cover of the machine, loosen screw [A] until you see the tension bracket [B] shift to the left and relax tension on the timing belt.
Page 370 4. Replacement and Adjustment 4. On the left end of the timing belt, remove the timing belt from the motor drive gear [A]. 5. Remove the left rear panel of the machine ( x3). 6. Disconnect the motor and remove it ( x1).
Page 371: Horizontal Timing Belt
Main Scan Horizontal Timing Belt The horizontal timing belt is attached to the back of the carriage unit and cannot be removed or replaced without first removing the carriage unit. xref Preparation Remove: • Carriage Unit page 427 1. Remove the lock plate from the back of the carriage unit ( x1).
Page 372 4. Replacement and Adjustment 2. Remove both ends of the horizontal timing belt from the serrated grips.
Page 373: Sub Scan
Sub Scan Sub Scan Vertical Encoder Sensor Preparation Remove: • Left cover page 215 1. Disconnect the sensor bracket ( x1). 2. Separate the sensor and bracket ( x2). Reinstallation...
Page 374: Vertical Encoder Wheel, Timing Belt
4. Replacement and Adjustment 1. Clean the sensor with a blower brush. Vertical Encoder Wheel, Timing Belt The edge of the encoder wheel [A] is marked with coded patterns that are read by the encoder sensor [B]. • Handle the encoder wheel by its hub. Never touch the edges of the vertical encoder wheel with bare hands.
Page 375 Sub Scan Preparation Remove: • Left cover page 215 • Vertical encoder sensor page 371 1. Disconnect the roller gear and remove it, with the timing belt ( x1). 2. Disconnect and remove the gear from the shaft of the vertical encoder wheel ( x1).
Page 376 4. Replacement and Adjustment 3. Remove the flexible clip from the shaft of the wheel ( x1). 4. Remove the tension spring ( x1).
Page 377 Sub Scan 5. Loosen the vertical motor bracket ( x3). 6. Push the bracket [A] to the right, and then separate the timing belt [B] from the motor drive gear. 7. Use the head of a small screwdriver to apply slight pressure to the back of the wheel, and then remove the wheel with the timing belt.
Page 378: Vertical Encoder Hp Sensor
4. Replacement and Adjustment Vertical Encoder HP Sensor Preparation Remove: • Left cover page 215 • Vertical encoder wheel page 372 1. Remove the sensor bracket ( x2).
Page 379 Sub Scan 2. Disconnect the sensor ( x1). 3. Separate the bracket and sensor ( x4). Reinstallation...
Page 380: Vertical Motor
4. Replacement and Adjustment 1. Clean the sensor with a blower brush. Vertical Motor Preparation Remove: • Left cover page 215 • Vertical encoder wheel page 372 1. Pull out the motor bracket [A] slightly. 2. Disconnect the motor [B] ( x1).
Page 381 Sub Scan 3. Separate the motor and bracket ( x4).
Page 382: Carriage Unit
4. Replacement and Adjustment Carriage Unit Before You Begin • Always follow instructions and work carefully to avoid spilling ink from the ink tubes and the tops of the ink sub tanks. • If ink spills onto a printed circuit board at the base of the FFC, the print head unit will become unusable and require replacement.
Page 383: Black And Color Print Heads
Carriage Unit Black and Color Print Heads • The unit on the left is the Black Print Head Unit (K1, K2) [A]. It holds the black print head units and sub tanks. • The unit on the right is the Color Print Head Unit (C, YM) [B]. It holds the color print head units and sub tanks.
Page 384 4. Replacement and Adjustment Black Print Head Unit (K1, K2) Accessories Item Black Print Head Unit Ink Collector Tank Protective Sheet Ink Cartridge (K) Rear Cushion Bracket Plug (Uncapped) Plug (Capped)
Page 385 Carriage Unit Color Print Head Unit (C, YM) Accessories Item Black Print Head Unit Ink Collector Tank Protective Sheet Ink Cartridge (C, Y, M) Rear Cushion Bracket Plug (Uncapped) Plug (Capped) Carriage Unit Covers Preparation...
Page 386 4. Replacement and Adjustment • Move the Carriage Unit with SP2102-4 page 227 • Separate the Main Unit from the Scanner Unit page 205 Remove: • Top cover page 219 • Front cover page 220 • Paper exit guide page 222 1.
Page 387 Carriage Unit 3. Remove the front cover ( x2). 4. Remove the left cover of the carriage unit ( x1).
Page 388 4. Replacement and Adjustment 5. Release the right spring ( x1). (Do not remove the spring from the cover.) 6. Open the clamp and then release the spring x1). (Do not remove the spring from the cover.) 7. Spread both sides of the top cover slightly, and then remove it.
Page 389 Carriage Unit Black Print Head Unit 1. Before you start disconnecting harnesses, note the position of thermistor connectors [1] and [2]. • [1] is the thermistor connector of K2 on the left. • [2] is the thermistor connector of C on the right. •...
Page 390 4. Replacement and Adjustment 4. Press in the left and then the right plunger to expel air from the K1 and K2 sub ink tanks. 5. Slide the accessory protective sheet under the tubes. This prevents spilled ink from falling into the machine.
Page 391 Carriage Unit 7. Disconnect the K2 ink tube [A], and then plug the open end [B]. 8. Disconnect and plug the K1 ink tube and then plug it 9. Get the two capped accessory plugs.
Page 392 4. Replacement and Adjustment 10. Attach the plugs to the open ports on top of the tanks. • These plugs prevent ink from leaking from the top of the print head sub tanks. 11. Confirm that the ports on top of the two ink supply tanks (K1, K2) and the ends of both black ink supply tubes are plugged.
Page 393 Carriage Unit 14. Disconnect the thermistor harness [A] from the old print head unit (removed from the machine) for re-connection to the new unit. 15. Disconnect the two air sensor harnesses [B] and [C] from the old print head unit (removed from the machine) for re-connection to the new unit.
Page 394 4. Replacement and Adjustment 1. Remove the tape and protective metal cap from the new unit. 2. Set the brackets into the holes on the back of the new unit.
Page 395 Carriage Unit 3. Steady the right unit [A] as you hook the back of the right unit [B] over the guide rod at the rear. 4. Before you remove the plugs, press both plungers to expel any air that has accumulated during storing and shipping.
Page 396 4. Replacement and Adjustment 5. Remove the capped plugs [A]. 6. Unplug the ink tubes and reconnect them [B]. 7. Remove the protective sheet and discard it.
Page 397 Carriage Unit 8. Hold the new accessory rear cushion with the cut-out on the right (viewed from above) with the mylar leaf flared from the bottom. • The rear cushion must be installed below the HRB before the harnesses are re-connected. 9.
Page 398 4. Replacement and Adjustment • K2 over K1 on the left 12. Reconnect the harnesses to the HRB if you are replacing only the black print head unit -or- Go on to the next section if you need to replace the color print head unit. Color Print Head Unit 1.
Page 399 Carriage Unit • The OCFS sensor harnesses can be discarded. However, you must keep the air sensor harness and the thermistor harness in order to connect the new unit. 4. Press in the left and then the right plunger to purge air from the Y and CM sub ink tanks. 5.
Page 400 4. Replacement and Adjustment 6. Get the uncapped accessory plugs. 7. Disconnect the Cyan ink tube [A], and then plug the open end [B]. 8. Disconnect and plug the Yellow and Magenta ink tubes, and then plug them.
Page 401 Carriage Unit 9. Get the three capped accessory plugs. 10. Attach the plugs to the open ports on top of the tanks. • These plugs prevent ink from leaking from the top of the print head sub tanks. 11. Confirm that the ports on top of the three ink supply tanks (C, Y, M) and the ends of both black ink supply tubes are plugged.
Page 402 4. Replacement and Adjustment 14. Disconnect the thermistor harness [A] from the old unit (removed from the machine) for re- connection to the new unit. 15. Disconnect the three air sensor harnesses [B], [C] and [D] from the old print head unit (removed from the machine) for re-connection to the new unit.
Page 403 Carriage Unit 2. Set the brackets into the holes on the back of the new unit. 3. Steady the left print head unit [A] as you hook the back of the right print head unit [B] over the guide rod at the rear.
Page 404 4. Replacement and Adjustment 4. Before you remove the plugs, press both plungers to expel any air that has accumulated during storing and shipping. • Expelling the air will reduce pressure inside the ink sub tanks and prevent ink leakage after the plugs are removed.
Page 405 Carriage Unit 7. Remove the protective sheet and discard it. 8. Hold the new accessory rear cushion with the cut-out on the right (viewed from above) with the mylar leaf flared from the bottom. • The rear cushion must be installed below the HRB before the harnesses are re-connected.
Page 406 4. Replacement and Adjustment 9. Connect the thermistor harness [A] (removed from the old print head unit) to the new print head unit. 10. Connect the three air sensor harnesses [B], [C] and [D] (removed from the old print head unit) to the new print head unit.
Page 407 Carriage Unit 2. Make sure that the ink cartridge cover is open. 3. Turn the machine on. 4. Ignore the error on the operation panel. 5. Open SP2400-001. Enter the correct number (see below), press [#], and then touch [EXECUTE]. This SP code resets the counter for the carriage print heads.
Page 408 4. Replacement and Adjustment 2. Touch "Plain Paper" and "Do Not Display" and then touch [OK]. 3. Touch [Previous]. 4. Touch "General Features" tab > [Next] > "Prevent Paper Abrasion" > "Paper Input Location 1: Strong (Head Height High) "> [OK] > [Exit].
Page 409 Carriage Unit 5. Touch "Maintenance" > "Manual Adjust Print Head Position" > "Target Location: Paper Input Location 1" > Print Quality: Standard > Start Printing. The message asks you to wait while the pattern is printing. • Only the first three rows of the pattern will print because the print heads are at maximum height.
Page 410 4. Replacement and Adjustment 4. Touch "General Features" tab > [Next] > "Prevent Paper Abrasion" > "Paper Input Location 1: Off (Head Height Standard) "> [OK] > [Exit]. 5. Touch "Maintenance" > "Manual Adjust Print Head Position" > "Target Location: Paper Input Location 1"...
Page 411 Carriage Unit 6. A message prompts you to cancel or do any adjustment. Check the test pattern. • If the pattern is acceptable, touch [Cancel]. • If adjustment is required touch [Adjustment] page 538 7. Touch [Exit] twice and do the next adjustment. Adjustment 3 1.
Page 412 4. Replacement and Adjustment 4. Touch "General Features" tab > [Next] > "Prevent Paper Abrasion" > "Paper Input Location 1: Off (Head Height Standard) "> [OK] > [Exit]. 5. Touch "Maintenance" > "Manual Adjust Print Head Position" > "Target Location: Paper Input Location 1"...
Page 413 Carriage Unit 6. A message prompts you to cancel or do any adjustment. Check the test pattern. • If the pattern is acceptable, touch [Cancel]. • If adjustment is required touch [Adjustment] page 538 Adjustment 4 1. Touch > "System Settings" > "Input Paper Settings" tab > [Next] > "Paper Type Paper Input 1". 2.
Page 414 4. Replacement and Adjustment 4. Touch "General Features" tab > [Next] > "Prevent Paper Abrasion" > "Paper Input Location 1: Off (Head Height Standard) "> [OK] > [Exit]. 5. Touch "Maintenance" > "Manual Adjust Print Head Position" > "Target Location: Paper Input Location 1"...
Page 415 Carriage Unit 6. A message prompts you to cancel or do any adjustment. Check the test pattern. • If the pattern is acceptable, touch [Cancel]. • If adjustment is required touch [Adjustment] page 538 7. Exit the User Tools and execute SP5884-003 (Factory Setting – Head Gap Backup) to save the adjusted settings.
Page 416 4. Replacement and Adjustment 7. Mark the leading edge of the pattern with a black arrow. 8. Use a ruler to mark the left edge at 65 mm, 97 mm, and 129 mm. • The band between 65 and 97 mm is the coverage area for H1 (the K1 print head). •...
Page 417: Dress Sensor
Carriage Unit • Repeat Steps 3 to 7 to print another pattern and check the results. 13. If the H2band is lighter than the H1band as shown above: • At SP3132-002 touch [H2]. • The 94% value displayed can be adjusted only in the range 94 to 97%. •...
Page 418 4. Replacement and Adjustment 1. Remove the left cover of the carriage unit ( x1). 2. Disconnect the sensor [A] ( x1). 3. Remove the sensor [B] ( x1). 4. Set the sensor on a flat clean surface..
Page 419 Carriage Unit 5. Clean the DRESS sensor with an accessory cleaning cloth or a piece of lens paper. • The recommended cleaning interval is every 10Km. However, if the operator is frequently printing with tracing paper, cleaning every 5Km is recommended. Reinstallation Do this adjustment only if the DRESS sensor has been replaced with a new one.
Page 420 4. Replacement and Adjustment 9. Open SP2103. • Touch SP2103-003 (Left Edge): Note the setting: 3.0 mm • Touch SP2103-004 (Right Edge): Note the setting: 3.0 mm 10. At the top of the screen touch [COPY Window]. 11. Touch the icon for Paper Input Location 1. •...
Page 421: Main Ink Level Sensors
Carriage Unit 17. Use a scale to measure the distance from the edge of the paper to the tip of a horizontal line on both the left and right margins. • The width of the left and right margins must be the same. •...
Page 422 4. Replacement and Adjustment • Right upper cover page 211 • Ink cartridge cover page 212 1. Disconnect the sensor harnesses ( 2. Use a pencil or marker to mark the positions of the bosses and screw of the plate. •...
Page 423 Carriage Unit 3. Disconnect and remove the sensor bracket ( x1). 4. Disconnect main ink level sensor 1 (FS1) [A] and main ink level sensor 2 (FS2) [B] ( x2). • You may see these sensors labeled on the bracket or the machine as "FS1" and "FS2". "FS" means "feeler sensor".
Page 424 4. Replacement and Adjustment Reinstallation The position of the ink level sensor bracket requires adjustment. 1. Attach the sensor bracket and align it with the marks you made on the bracket before removal, but do not tighten the screw. The bracket should be loose so that it can move to the front and back ( x1).
Page 425: Horizontal Encoder Sensor
Carriage Unit 4. Tighten the screw. Horizontal Encoder Sensor Preparation • Move the Carriage Unit with SP2102-4 page 227 • Separate the Main Unit from the Scanner Unit page 205 Remove: • Top cover page 219 1. On the right and left, loosen the screws of the ink supply tube rail ( x2).
Page 426 4. Replacement and Adjustment 2. Lift the right end [A] of the rail off its screw, and then pull the left [B] away from its screw to disconnect both ends. 3. Pull the rail to the left, through the back of the carriage unit. 4.
Page 427 Carriage Unit 5. At the right rear corner of the carriage unit, remove the sensor ( x1). 6. Disconnect the sensor ( x1). Reinstallation...
Page 428: Head Lift Motor
4. Replacement and Adjustment 1. Make sure the top edge of the horizontal encoder strip is inserted into the slot below the horizontal encoder sensor. Head Lift Motor Preparation • Move the Carriage Unit with SP2102-4 page 227 • Separate the Main Unit from the Scanner Unit page 205 Remove: •...
Page 429: Carriage Unit
Carriage Unit 3. Remove the motor from the right side of the frame. Carriage Unit This section describes removal of the complete carriage unit. Before You Begin There are paint-locked screws across the top of the machine (under the top cover). These screws are positioned and adjusted at the factory.
Page 430 4. Replacement and Adjustment You can see the heads of four paint-locked screws around the top of the maintenance unit. These screws hold a re-enforcement plate. Never loosen or remove any of these screws. Carriage Unit Removal The carriage unit must be removed to replace the horizontal timing belt. Preparation •...
Page 431 Carriage Unit Ink Supply Unit 1. Place a stool or box in front of the machine to support the ink supply unit after it is removed. 2. Disconnect the frame of the ink supply unit ( x3).
Page 432 4. Replacement and Adjustment 3. Free the ink supply tubes and disconnect the ink supply unit at [A] and [B] ( x2). 4. On the right side of the back of the front support of the machine, free the ink supply tubes ( x3).
Page 433 Carriage Unit 5. Near the center of the front support, free the ink supply tubes ( x2). 6. Remove the ink supply unit and set it on the box or stool in front of the machine. Harnesses: Right Side 1. Free the harnesses on the top edge of the right frame ( x3).
Page 434 4. Replacement and Adjustment 2. On the left side of the right frame, disconnect the ink collector cover sensor [A] and free the harnesses [B] ( x4). 3. At the front, disconnect the ink cartridge cover sensor [A] ( x1). 4.
Page 435 Carriage Unit 5. Disconnect the ink supply unit at [A] and [B] ( x2). 6. Take the bundled harnesses and lay them at the back of the machine. 7. At the right rear corner of the machine, free the harnesses ( x4).
Page 436 4. Replacement and Adjustment 8. In the right side, disconnect and free the harnesses ( x3). 9. Pull the freed ends of the harnesses out of the machine. 10. Pull the bundled harnesses to the back of the machine.
Page 437 Carriage Unit Ink Supply Tube Rail 1. On the left and right, loosen the screws of the ink supply tube rail ( x2). 2. Lift the right end [A] of the rail off its screw, and then pull the left [B] away from its screw to disconnect both ends.
Page 438 4. Replacement and Adjustment 4. Pull the rail out of the machine. Horizontal Encoder Strip 1. On the left side of the machine, disconnect and remove the spring ( x1).
Page 439 Carriage Unit 2. On the right side of the machine, disconnect the right end of the horizontal encoder strip. 3. Slide the encoder strip out of the slot on the back of the carriage unit [A], and then remove the strip [B].
Page 440 4. Replacement and Adjustment 3. On the right side of the machine, remove the long tension screw from behind the paper holding arm ( x1). 4. Remove the tension bracket with its spring.
Page 441 Carriage Unit 5. Disconnect the tension bracket plate ( x3). 6. Disconnect the horizontal timing belt and remove the bracket. Right Plate 1. Remove the paper holding lever ( x1).
Page 442 4. Replacement and Adjustment 2. Remove the actuator gear ( x1). 3. At the right rear top corner of the machine, free the bundled harnesses and lay them over the back of the machine ( x3).
Page 443 Carriage Unit • Never loosen or remove these paint-locked screws. 4. Disconnect the plate screws in the ink supply well ( x1). 5. Disconnect the top right corner of the plate [A] ( x2). 6. Disconnect the lower right corner of the plate [B] ( x3).
Page 444 4. Replacement and Adjustment 7. At the rear, disconnect the lower right corner of the plate [A] ( 8. Disconnect the top right corner [B] ( x2). 9. Remove the side screws ( x2). 10. Finally, disengage the lower right corner of the plate and remove it.
Page 445 Carriage Unit Carriage Disconnection 1. Remove the upper screws ( x2). 2. Remove the lower screws ( x2).
Page 446 4. Replacement and Adjustment 3. Remove the front cover. 4. Disconnect the FFCs on the left ( x2). 5. Disconnect the FFCs on the right ( x2). 6. Remove the front wire retainer.
Page 447 Carriage Unit 7. From under the plate, push the plastic screw up and then remove it. 8. Push the wire guide to the right to release it, and then remove it. 9. Separate the semi-transparent cover sheet and the FFC guide, and then set them aside on top of the machine.
Page 448 4. Replacement and Adjustment Ink Level Sensor Bracket 1. First, use a pencil or marker to mark the positions of the bosses and screw of the plate. • This plate slides forward and back. It must be aligned precisely when it is reinstalled. 2.
Page 449 Carriage Unit 3. Remove the sensor bracket. Carriage Removal 1. Prepare a flat clean surface, such as a stool or small table covered with paper, at the right side of the machine. • The ink tubes are still connected to the carriage unit, so there is not much space for moving the carriage unit after it is off the guide rod.
Page 450 4. Replacement and Adjustment 4. Grip both sides of the carriage unit, push it off the guide rod, and then lay it down on the table or stand next to the right side of the machine. 5. The horizontal drive belt is connected to the back of the carriage unit. Carriage Unit Reinstallation Pay close attention to these important points when you reinstall the carriage unit.
Page 451 Carriage Unit Mounting the Carriage 1. After you set the carriage unit on the guide rod, check its position. 2. The felt bushing [A] should be seated snugly on the guide rod. 3. The wheel [B] at the top should be positioned on the race as shown. Paper Holding Lever 1.
Page 452 4. Replacement and Adjustment FFC Pressure Plate 1. Make sure the tab is engaged and through the hole of the frame as shown, before you reattach the semi-transparent cover and wires. Ink Level Sensor Bracket 1. Attach the ink level sensor bracket but do not tighten it.
Page 453 Carriage Unit 2. Position the plate so that it is aligned with the marks that you drew when you removed it. 3. Check the position of the actuators 4. The actuators must be centered in the gaps of the sensors above and below. 5.
Page 454 4. Replacement and Adjustment Horizontal Encoder Strip 1. Before you turn on the power switch, check the position of the horizontal encoder strip on the left. • If the encoder strip is up on the bracket as shown at [A], pull it forward and down so that it is in front of the bracket as shown at [B].
Page 455: Ink Supply
Ink Supply Ink Supply Air Release Solenoid Preparation • Move the Carriage Unit with SP2102-4 page 227 • Separate the Main Unit from the Scanner Unit page 205 Remove: • Top cover page 219 • Ink cartridge cover page 212 •...
Page 456 4. Replacement and Adjustment 3. Set a stool or box in front of the machine to support the ink supply unit. 4. Disconnect the ink supply unit frame ( x3).
Page 457 Ink Supply 5. Free the ink supply tubes and disconnect the ink supply unit at [A] and [B] ( x2). 6. On the right side of the back of the front support of the machine, free the ink supply tubes ( x3).
Page 458 4. Replacement and Adjustment 7. Near the center of the front support, free the ink supply tubes ( x2). 8. Remove the ink supply unit and set it on the stool or box. 9. Remove the side of the bracket ( x2).
Page 459: Temperature/Humidity Sensor
Ink Supply Temperature/Humidity Sensor Preparation • Separate the Main Unit from the Scanner Unit page 205 • Move the Carriage Unit with SP2102-4 page 227 • Right cover page 209 • Right upper cover page 211 Remove: • Top cover page 219 1.
Page 460: Ink Supply Unit
4. Replacement and Adjustment Ink Supply Unit This section describes how to replace the ink supply unit. Ink Supply Unit Accessories Item Q'ty 1. Ink Supply Unit (ink tubes attached) RTB 28 2. Ink Cartridges (K, C, Y, M) 3. Ink Sump 4.
Page 461 Ink Supply Before You Begin • Always follow instructions and work carefully to avoid spilling ink from the ink tubes and the tops of the ink sub tanks. If ink spills onto a printed circuit board at the base of the FFC, the print head unit will become unusable and require replacement.
Page 462 4. Replacement and Adjustment Carriage Disconnection 1. Remove the left cover of the carriage unit ( x1). 2. Remove the front cover ( x2).
Page 463 Ink Supply 3. Disconnect the FFCs on the left ( x2). 4. Disconnect the FFCs on the right ( x2). 5. Raise the connected FFCs and loop them under the wire retainer.
Page 464 4. Replacement and Adjustment 6. At the front of the machine, release the spring on the right side of the carriage unit. 7. Open the clamp and release the spring on the left side of the carriage unit.
Page 465 Ink Supply 8. Remove the top cover. 9. You will need the uncapped/capped plugs to plug each ink supply tube and ink supply port as they are disconnected, to prevent ink leakage.
Page 466 4. Replacement and Adjustment 10. Five ink supply tubes and five ink ports must be disconnected and plugged in the order described below. 11. Before disconnecting the tubes, press the white plungers to purge air from the ink sub tanks. 12.
Page 467 Ink Supply 13. Disconnect the Cyan ink tube. 14. Use an uncapped plug to plug the open end of the ink supply tube.
Page 468 4. Replacement and Adjustment 15. Use a capped plug to plug the open port on top of the ink supply tank. 16. Now, following the same steps to disconnect the Cyan tube, disconnect and cap the other ink supply tubes and ink ports in this order: Y > M > K2 > K1 17.
Page 469 Ink Supply 2. Remove the ink cartridges. 3. Disconnect the ink supply unit frame ( x3).
Page 470 4. Replacement and Adjustment 4. Free the ink supply tubes and disconnect the ink supply unit at [A] and [B] ( x2). 5. On the right side of the back of the front support of the machine, free the ink supply tubes ( x3).
Page 471 Ink Supply 6. Near the center of the front support, free the ink supply tubes ( x2). 7. Gather the ink supply tube assembly [A]. 8. Remove the ink supply unit [B]. • To prevent an ink spill, never lift the ink supply unit higher than the carriage unit.
Page 472 4. Replacement and Adjustment 9. Lay the ink supply unit on a flat clean surface. New Ink Supply Unit Installation 1. Cap the tip of each new tube with a rubber nozzle. 2. Follow in reverse order the removal procedure for the ink supply unit described above, until you are ready to connect the ink supply tubes.
Page 473 Ink Supply 6. Close the front cover if it is up. 7. Make sure that the paper exit guide is down. 8. Set the service ink cartridges in the new ink supply unit. 9. The dummy tank [1] is provided with a nozzle plate [2]. 10.
Page 474 4. Replacement and Adjustment 14. Open the ink cartridge cover and leave it open. • The ink cartridge cover must be open so that you can complete this procedure. • If the machine is powered on with the cover closed, the machine will start the initial filling sequence and try to move the carriage unit to the home position for capping.
Page 475 Ink Supply 26. If the plugged tubes do not pass through the top of the carriage unit easily, use a pair of thin nosed pliers to pull them through. 27. Make sure the tubes enter on the left and emerge on the right stacked in the same order [A].
Page 476 4. Replacement and Adjustment 28. Before you tighten the pressure plate, push in the ink supply tube bundle until the "L" notch is 4 mm away from the side of the carriage unit. 29. Reattach the pressure plate. 30. Push the carriage unit to the left and right to make sure that the tubes do not fall off the ink supply tube rail.
Page 477 Ink Supply 2. Remove the plugs from the end of the K1 and K2 ink supply tubes and the ink supply ports on top of the tank. 3. Connect the ink supply tubes from left to right in this order: K1 > K2. •...
Page 478 4. Replacement and Adjustment 5. Press in the left and then the right plunger to purge air from the Y and CM sub ink tanks. 6. Remove the plugs from the end of the color ink supply tubes and the ink supply ports on top of the tank.
Page 479 Ink Supply 10. Before you turn the machine on, check the position of the horizontal encoder strip on the left. • If the encoder strip of up on the bracket as shown at [A], pull if forward and down so it is in front of the bracket as shown at [B].
Page 480: Maintenance Unit, Waste Ink Collection
4. Replacement and Adjustment Maintenance Unit, Waste Ink Collection Left Ink Sump The service life of the left ink sump is about 5 years, or until it becomes full. Capacity: 500 cc. Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: •...
Page 481: Ink Collector Unit
Maintenance Unit, Waste Ink Collection 4. If the left sump is being replaced: • After installing the new left ink sump, turn on the machine and go into the SP mode. • Open SP2505-001 and touch [EXECUTE] to clear the counter for the left ink sump. •...
Page 482: Ink Collector Unit Contact Switch
4. Replacement and Adjustment • The port at [B] is open and will leak ink if the tank is turned on its side or turned upside down. Ink Collector Unit Contact Switch Preparation • Open the ink collector cover and remove the ink collector tank. •...
Page 483: Right Ink Sump
Maintenance Unit, Waste Ink Collection 1. When you position the sensor for reinstallation, make sure that the sensor is positioned so the bend in the tines is down. Right Ink Sump The service life of the right ink sump is about 5 years, or until it becomes full. Capacity: 147 cc. 1.
Page 484: Maintenance Unit
4. Replacement and Adjustment 5. Cover the top of the tank with some paper and tape, and then discard it. • Follow the local laws and regulations regarding the disposal of this item. • Never attempt to empty the right ink sump and re-use it. 6.
Page 485 Maintenance Unit, Waste Ink Collection • The bottom edges of the maintenance unit are covered with ink and will stain any surface where it is placed. • Always set the maintenance unit on a surface covered with paper that will absorb ink and can be discarded later.
Page 486 4. Replacement and Adjustment 1. Use a linen cloth, dampened very slightly with water and tightly wrapped around the end of a small screwdriver, to remove any ink that has hardened at the following locations: • Make sure the cloth is only slightly damp. Do not allow any water near the protective caps [C].
Page 487 Maintenance Unit, Waste Ink Collection 3. Insert the unit slowly to avoid damaging the print head caps and suction cap wipers, and press the maintenance lock lever (1) down as you set the unit in the machine. 4. After replacing the maintenance unit with a new one, open SP2102-001 and then touch [EXECUTE] to reset the maintenance unit counter.
Page 488: Boards, Hdd
4. Replacement and Adjustment Boards, HDD Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Rear cover page 234 1. The arrow shows the location of the PSU. 2. If you are removing the EU version of the PSU, remove the choke coil. •...
Page 489 Boards, HDD 3. The choke coil [A] is at the lower right corner of the PSU. 4. Unfasten the coil bracket [B] ( x2). 5. Disconnect the coil harness and remove the coil ( x1).
Page 490 4. Replacement and Adjustment 6. At the bottom edge of the PSU, open the clamps ( 7. Release the power cord socket and push it out ( x2).
Page 491 Boards, HDD 8. Disconnect the board at the upper left corner ( x4). 9. Disconnect the board at the bottom left corner ( x2). 10. Disconnect the board between the coils ( x1).
Page 492 4. Replacement and Adjustment 11. Disconnect the board ( x9). 12. Remove the PSU and lay it on a flat clean surface. Reinstallation...
Page 493: Mcu
Boards, HDD 1. Reconnect the bayonet connectors with the white connector over the black connector. MCU Removal Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Rear cover page 234...
Page 494 4. Replacement and Adjustment 1. The arrow shows the location of the MCU. 2. Disconnect the first three FFCs [A] (top to bottom) ( x3). 3. Disconnect the 4th FFC [B] ( x1). • The last FFC rotates up. opposite to the direction of the top three FFCs. 4.
Page 495 Boards, HDD 6. Open the clamps at the bottom edge of the board ( x5). 7. Disconnect the bottom edge of the board ( x3). 8. Disconnect the lower right corner of the board ( x3).
Page 496 4. Replacement and Adjustment 9. Disconnect the right edge of the board ( x3). 10. Disconnect the scanner I/F cable bracket and push it aside so that you can reach the screw on the lower right corner of the board (...
Page 497 Boards, HDD 11. Remove the screws ( x8). 12. Remove the board and place it on a flat clean surface. MCU Replacement If you are going to install a new MCU, you must remove the EEPROM from the old MCU and install it on the new MCU.
Page 498 4. Replacement and Adjustment 1. Locate the EEPROM on the lower left side of the MCU. • The pins of the EPROM are soft and easy to bend. Work carefully when you remove it. 2. If you do not have a chip puller, use the tip of a small screwdriver to raise the bottom [1] of the EEPROM slightly.
Page 499: Rfdb (Option)
Boards, HDD 5. Check the pins and make sure that they are not bent. Straighten them gently with a small screwdriver if they are bent. 6. Position the EEPROM on the socket of the new board so the semi-circular indentation [1] is pointing 7.
Page 500 4. Replacement and Adjustment 1. The arrow shows the location of the RFDB. 2. Disconnect the board at [A] and [B] ( x2). 3. Release the bottom edge ( x2).
Page 501: Controller Board, Nvram
Boards, HDD 4. Remove the board and lay it on a flat clean surface. Controller Board, NVRAM Preparation • If you are going to replace the controller board, be sure to upload the NVRAM data to an SD card with SP5824. page 571 •...
Page 502 4. Replacement and Adjustment 2. Disconnect the right upper corner of the board [A] ( x2). 3. Disconnect the SD card slot cover [B] ( x1). 4. Remove the SD card slot cover. 5. If there are any optional boards installed, remove them now ( x2).
Page 503 Boards, HDD 6. Remove the board lock screw ( x1). 7. Slowly, pull the board out and lay it on a clean flat surface, and then remove the screws ( x7). 8. Pull the board to the right to separate it from its mounting plate.
Page 504: Motherboard
4. Replacement and Adjustment 9. Depress both sides of the NVRAM to release them. 10. If you are installing a new controller board, attach the NVRAM from the old board to the new controller board. Motherboard Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove:...
Page 505 Boards, HDD • Rear cover page 234 • Controller Board page 499 1. The arrow shows the location of the motherboard. The motherboard is mounted sideways between the controller board and the HDD bracket, so it is difficult to see. 2.
Page 506: Hdd
4. Replacement and Adjustment 3. Remove the motherboard bracket ( x1). 4. Separate the motherboard and bracket ( x1). Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Rear cover page 234 • Controller Board page 499 •...
Page 507 Boards, HDD 1. The arrow shows the location of the HDD. 2. Disconnect the RFDB [A] and ground wire ( x1). 3. Disconnect the top of the HDD bracket [B] ( x1).
Page 508 4. Replacement and Adjustment 4. Disconnect the bottom of the HDD bracket [A] ( x1). 5. Remove the bracket [B] with the HDD and RFDB attached. 6. Lay the HDD bracket [A] on a flat clean surface. 7. Turn it over and remove the screws [B] ( x4).
Page 509: Ipu
Boards, HDD Re-installation • Formatting a new hard disk with SP5832-001 s not required but it is strongly recommended. • You must always execute SP5853 after replacing or formatting the HDD to download the fixed stamp data from NVRAM. If this is not done, the operator will not have access to the fixed stamps. •...
Page 510 4. Replacement and Adjustment 1. The arrow shows the location of the IPU [A]. The IPU is mounted behind the MCU and the HDD bracket, so only part of it is visible. 2. First, remove the MCU [B]. page 491 3.
Page 511: Hrb
Boards, HDD 4. Disconnect the board ( x8). • Screws [1], [2], and [3] are post screws. Each holds one of the screws to attach the MCU in front of the IPU. • Remove and reattach each post screw with fingers. The screw should be finger-tight only (not tightened with a wrench).
Page 512 4. Replacement and Adjustment 1. Remove the front cover ( x2). 2. Disconnect the FFCs on the left ( x2). 3. Disconnect the FFCs on the right ( x2).
Page 513 Boards, HDD 4. Remove the front wire retainer. 5. From under the plate, push the plastic screw up and then remove it. 6. Push the wire guide to the right to release it, and then remove it.
Page 514 4. Replacement and Adjustment 7. Separate the semi-transparent cover sheet and the FFC guide, and then set them aside on top of the machine. 8. Remove the left cover of the carriage unit ( x1).
Page 515 Boards, HDD 9. At the front of the machine, release the spring on the right side of the carriage unit. 10. Open the clamp and release the spring on the left side of the carriage unit. 11. Remove the top cover.
Page 516 4. Replacement and Adjustment 12. Disconnect the left side of the board [A] ( x5). 13. Disconnect the right side of the board [B] ( x4). 14. Disconnect the upper set of FFCs ( x3). 15. Disconnect the lower set of FFCs( x3).
Page 517 Boards, HDD 18. Remove the board, lay it on a flat clean surface, and then disconnect the FFC ( x1).
Page 518: Switches
4. Replacement and Adjustment Switches Front Cover Switches Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Paper rolls page 207 • Top cover page 219 • Front cover page 220 • Ink cartridge cover page 212 •...
Page 519 Switches Front Cover Switch: Left 1. Disconnect the left front cover switch bracket [A] ( x2). 2. Remove the bracket [B]. 3. Disconnect the switch post ( 4. Lift the switches off the post and then disconnect them: • [A] Front cover interlock switches ( x2: Yellow) •...
Page 520 4. Replacement and Adjustment Front Cover Switch: Right 1. Disconnect the right front cover switch ( x1). 2. Remove the switch bracket [A]. 3. Disconnect the switch post [B] ( x1).
Page 521 Switches 4. Lift the switches off the post [A]. 5. Disconnect the switches [B] ( x2). Front Door Track Switch Preparation • Left cover page 215 1. The front door track switch is located on the outer side of the left post.
Page 522 4. Replacement and Adjustment 2. Raise the front cover. 3. Disconnect the switch bracket ( x1). 4. Separate the lever and bracket.
Page 523: Paper Exit Guide Switch
Switches 5. Depress the releases on both sides of the switch, and then remove it. Reinstallation 1. Hold the reassembled bracket and switch as shown. 2. Insert the tip of the lever into the hole behind the rubber block. Paper Exit Guide Switch Preparation •...
Page 524 4. Replacement and Adjustment • Paper rolls page 207 • Top cover page 219 • Front cover page 220 • Ink cartridge cover page 212 • Roller Cover page 225 • Paper exit guide page 222 1. The arrow shows the location of the paper exit guide switch. 2.
Page 525: Ink Collector Cover Switch
Switches 4. Separate the sensor and bracket ( x4). Ink Collector Cover Switch Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Right cover page 209 • Right upper cover page 211 1. Locate the switch [A] on the right side of the machine. 2.
Page 526: Ink Cartridge Cover Switch
4. Replacement and Adjustment 3. Pull the switch through the frame and disconnect it ( x1). Ink Cartridge Cover Switch Preparation • Separate the Main Unit from the Scanner Unit page 205 Remove: • Right cover page 209 • Right upper cover page 211 •...
Page 527: Original Stop Switch
Switches 3. Depress both sides of the switch to release it, and then push it out. Original Stop Switch Preparation • Raise the Scanner Unit 1. The switch cover is fastened by four hooks under the scanner unit cover on the right side.
Page 528 4. Replacement and Adjustment 2. Use the tip of a small screwdriver [A] to release the switch cover ( x4). 3. On top of the scanner cover [B], remove the switch cover. 4. Remove the switch cover plate ( x1). 5.
Page 529 Switches...
Page 530: Print Head Cleaning And Adjustment
4. Replacement and Adjustment Print Head Cleaning and Adjustment Maintenance Menu Adjustments There are seven important adjustments on the Maintenance Menu. 1. Press the button on the operation panel. 2. Touch [Maintenance] to open the Maintenance Menu. These are the seven adjustments on the Maintenance Menu. •...
Page 531: Nozzle Check, Clean And Flush Print Heads
Print Head Cleaning and Adjustment • Manual Adjust Head Position. Do this procedure if the "Auto Adjust Print Head Position" execution fails. • Print Nozzle Check Pattern. Print a Nozzle Check Pattern to detect blockages in the flow of ink from one or more of the print heads.
Page 532 4. Replacement and Adjustment Selection Feed Station Paper Bypass Location Bypass feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2 (Option) • The first selection will not display if paper is not set for bypass feed. •...
Page 533 Print Head Cleaning and Adjustment • The print heads are operating normally if none of the lines are broken. Abnormal • If you see bare patches caused by broken lines, one or more print head need cleaning or flushing. 7. Go to the next section to clean the print heads. Clean Print Heads •...
Page 534 4. Replacement and Adjustment 2. Touch [Clean Print-heads]. • There is one selection for each print head unit.
Page 535 Print Head Cleaning and Adjustment Black 1 Normal Black 2 Abnormal Cyan Abnormal Magenta, Yellow Abnormal • The Nozzle Check Pattern in this example shows that three print heads require cleaning. 1. Touch each selection once to select the print head for cleaning, and then touch [Start]. A message will ask you to wait while the print heads are being cleaned.
Page 536 4. Replacement and Adjustment 5. Print another Nozzle Check Pattern and check the results. 6. If one or more pattern is abnormal, repeat the cleaning procedure from Step 3. Be sure to select only the print head where the pattern is broken. 7.
Page 537 Print Head Cleaning and Adjustment 2. Select the print head where the pattern is broken, and then touch [Start]. A message asks you to wait while the print head is flushing. Flushing a print head requires about 3 min. 3. When the message tells you that the flushing is completed, touch [Exit]. 4.
Page 538: Auto Adjust Head Position
4. Replacement and Adjustment • Go into the SP mode and open SP2100-002. • Enter the number of the print head that is abnormal. To Service: Color You Enter: Head 1 K1 (Black) Head 2 K2 (Black) Head 3 C (Cyan) Head 4 YM (Yellow/Magenta) K, C, Y, M...
Page 539 Print Head Cleaning and Adjustment Target Location (Paper Source) Paper Bypass Location Bypass paper feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2 Resolution Speed Priority Draft Standard Standard quality Quality Priority High quality 4.
Page 540: Manual Adjust Head Position
4. Replacement and Adjustment • If the adjustment succeeded, the pattern will look like the one above. The black arrow indicates the direction of paper feed. • If the automatic adjustment fails, a message will say "Failed to adjust" and tell you to do the adjustment manually.
Page 541 Print Head Cleaning and Adjustment 3. Touch [Manual Adjust Print Head Position]. Target Location (Paper Source) Paper Bypass Location Bypass paper feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2 Resolution Speed Priority Draft Standard Standard quality Quality Priority...
Page 542 4. Replacement and Adjustment 4. Select the Target Location and Resolution, and then touch [Start Printing]. • A message will ask you to wait while the while the test pattern prints. 5. Look at the test pattern. To determine the adjustment value: •...
Page 543 Print Head Cleaning and Adjustment 6. Touch [Adjustment]. 7. Enter the values for each row. (Just press the plus or minus button; the numbers will appear automatically.) 8. Print another test pattern. 9. Make sure that the numbers you entered correspond to the results in the new test pattern.
Page 544: Adjust Paper Feed
4. Replacement and Adjustment Adjust Paper Feed Adjust paper feed if you see these problems in the prints: • Broken horizontal lines • Patchy images (uneven filled areas) • White lines at regular intervals 1. Press the button on the operation panel. 2.
Page 545 Print Head Cleaning and Adjustment 5. Touch [Start Printing]. 6. The adjustment value appears to the left of the lightest gray square with straight horizontal lines on both sides.
Page 546: Adjust Print Position
4. Replacement and Adjustment 7. Touch [Adjustment]. 8. Touch the plus or minus key to enter the number where you identified the correct value in the test print. (Pressing either key increments/decrements the numbers automatically.) Adjust Print Position Do this procedure to check and adjust the print start position at the upper left corner of each sheet where printing starts.
Page 547 Print Head Cleaning and Adjustment 3. Touch [Adjust Print Position]. 4. Select [Print Test Sheet] for the paper feed source. Paper Bypass Location Bypass paper feed Paper Input Location 1 Roll Unit 1 Paper Input Location 2 Roll Unit 2...
Page 548 4. Replacement and Adjustment 5. Touch [Start Printing]. A message will ask you to wait while the test sheet is printing. 6. The black arrow indicates the direction of paper feed. 7. Rotate the test sheet 180 degrees. [A] is the top margin and [B] is the left margin. 8.
Page 549: Special Adjustments
Special Adjustments Special Adjustments Image Adjustment with SP Modes Do these adjustments if output is unsatisfactory. Before you start measurements and adjustments, let the test print cool for five minutes. • Do each adjustment in the order described below. Be sure to turn the machine off/on after each SP adjustment to enable the new setting.
Page 550 4. Replacement and Adjustment Comments On each grid test pattern, measure the width from block 1 to block 200 (200 4101-1 blocks) then average the three measurements. The width must be 812.8 mm. If the average measured width is not 812.8 mm, adjust this SP until the width is 812.8 mm. On each grid test pattern, measure the length from block 21 to block 265 (245 4008-1 blocks) then average the three measurements.
Page 551 Special Adjustments 2. Measure the length and width of the images on the original and the copy. 3. Do the same measurements that you did for “Step 1: Magnification for Paper Type: Plain”. 4. If the measurements are not within "Standard", adjust these SPs in the order shown in the table below.
Page 552 4. Replacement and Adjustment Set To: Comments 4012-6 Scanner Erase Margin - DF: Trailing Edge 4012-7 Scanner Erase Margin - DF: Left Edge 4012-8 Scanner Erase Margin - DF: Right Edge Step 5: Erase Margins Set these SPs to “5” to make measurement easier: Set To: Comments 2103-1...
Page 553 Special Adjustments 3. Touch "SP Mode" at the top of the screen, and then adjust these SPs if a measurement is not within "Standard". Standard: Comments 1001-1 Print Position Adj (Top Edge) - Bypass Feed 1001-2 Print Position Adj (Top Edge) - Paper Input 1 1001-3 Print Position Adj (Top Edge) - Paper Input 2 5 ±0.5 mm...
Page 554 4. Replacement and Adjustment Set To: Comments 4012-5 Scanner Edge Margin - DF: Leading Edge 4012-6 Scanner Edge Margin - DF: Trailing Edge 4012-7 Scanner Edge Margin - DF: Left Edge 4012-8 Scanner Edge Margin - DF: Right Edge Step 8: Erase Margins Do these SPs to replace the settings done in Step 6.
Page 555 Special Adjustments Step 10: Printer: Cut Length 1921 Cut Length Adjustment - Cutting Position Adjustment This SP adjusts the distance between the DRESS sensor (image registration sensor) and the first cut position. This setting is no longer used after the 2nd cut during continuous printing.
Page 556 4. Replacement and Adjustment Cut Length (mm) Cut Tolerance (mm) to 3000 ±11 to 3600 ±14 to 15,000 ±150 Step 11: Synchro Cut (Trailing Edge Registration) The following SPs are used in this step: • SP4961-1 (Document Length Adjustment – Input Tolerance 210 mm) •...
Page 557: Cis Adjustment With Sp Modes
Special Adjustments Cut Length (mm) Cut Tolerance (mm) to 3000 ±27.0 to 3600 ±33.0 to 15,000 ±150 CIS Adjustment with SP Modes To Print the CIS Adjustment Pattern 1. Open the roll unit drawer and cut off a sheet of paper from the widest roll. (Turn the manual feed knob to feed the paper, then push the cutter from side to side to cut.) 2.
Page 558 4. Replacement and Adjustment • When you look at the printed pattern, the number sequence of the CIS joints is reversed, with CIS-5 on the left through CIS-1 on the right as shown in the diagram above. • After completing the CIS adjustments, be sure to reset SP4973 to "2". To Adjust the Image at the CIS Joints 1.
Page 559 Special Adjustments • In the example [A], you must set a smaller value. To adjust the sub scan offset for Example [B] Problem: Output from CIS 1 is lower than the output from CIS 2. 1. Do SP4972-6 and adjust the setting. •...
Page 560 4. Replacement and Adjustment...
Page 561: System Maintenance Reference
5. System Maintenance Reference Service Program Mode See "Appendices" for Service Program Mode.
Page 562: System Maintenance Tasks
5. System Maintenance Reference System Maintenance Tasks Task What It Does Address Book Upload/Download Handling address book data. Controller Self-Diagnostics Controller self-diagnostics Debug Log Store error information for analysis. Firmware Update Updating the firmware. Initialize All SP Settings Restore all SP settings to factory defaults. NVRAM Data Upload/Download NVRAM data upload/download Print Job to SD Card...
Page 563 System Maintenance Tasks • Fax Option • New Document Initial ACL • Group Name • LDAP Authentication • Key Display • This procedure does not upload or download sensitive administrator or supervisor settings. This information is protected. Address Book Data Download 1.
Page 564: Controller Self-Diagnostics
5. System Maintenance Reference 4. Turn on the main power switch. 5. Enter the SP mode. 6. Open SP5846-052 (Restore All Addr Book). 7. Touch [EXECUTE]. 8. When the prompt asks you to continue, touch [EXECUTE]. 9. When you see "Completed", touch [EXIT]. 10.
Page 565 System Maintenance Tasks Normally, every time an error occurs debug information is recorded in volatile memory but this information is lost when the machine is switched off and on. After the Save Debug Log feature is turned on, it provides two performs two functions: •...
Page 566 5. System Maintenance Reference • You can select “3 SD Card” to save the debug information directly to an SD card inserted in SD card Slot 2. 5. Now touch “5858”. 6. Select the events that you want to record in the debug log. SP5858 (Debug Save When) provides the following items for selection.
Page 567 System Maintenance Tasks • Under “5859” press the appropriate key item for the module that you want to record. • Enter the appropriate 4-digit number, then press • Refer to the two tables below for the 4-digit numbers to enter for each key. •...
Page 568: Recording Errors Manually
SD card. 3. After you return to the service center, use a card reader to copy the file and send it for analysis to Ricoh by email, or just send the SD card by mail. Recording Errors Manually...
Page 569 System Maintenance Tasks immediately after occurrence to save the debug data. Such problems would include a controller or panel freeze. In order to use this feature, the customer engineer must have previously switched on the Save Debug Feature (SP5857-001) and selected the hard disk as the save destination (SP5857-002). 1.
Page 570: Firmware Update
5. System Maintenance Reference • This SP creates a 4 MB file to store a log on an SD card. However, this is not a completely empty file. • The created file will hold the number “2225” as the SCS key number and other non-volatile information.
Page 571 System Maintenance Tasks 3. Remove the SD slot cover [1] ( x1). 4. Insert the SD card [2] with the firmware in SD card Slot 2. (If there is an SD card in Slot 2, remove it.) 5. Turn on the main power switch. "Program to start firmware update" appears on the operation panel display.
Page 572: Initialize All Sp Settings
5. System Maintenance Reference 8. If no application needs to be updated, touch [Exit]. 9. To update an application: • Touch the name of the application that needs to be updated. The name of the application changes to reverse black and the [Update#] key appears at the lower right corner of the screen.
Page 573: Nvram Data Upload/Download
System Maintenance Tasks • If you do not want to print the list on paper, you can use SP5992 to write the list to an SD card inserted in Slot 2. 3. Do SP5811-2 to display the serial number of the machine. 4.
Page 574: Print Job To Sd Card
5. System Maintenance Reference • If this upload is done with the NVRAM folder and file from a previous upload is stored on the SD card, the folder and file will be overwritten. (A new directory and file are not created.) Downloading NVRAM Data from an SD Card Before you begin, please note: •...
Page 575 System Maintenance Tasks • One additional file PRT.CTL is always created. This file contains a list of all files created on the card by the card save function. • Previously stored files on the SD card can be overwritten or left intact. •...
Page 576 5. System Maintenance Reference 7. Press “Exit” to exit SP Mode. 8. Press the button to open the User Tools menu. 9. Touch [Printer Features]. 10. Card Save (Add) and Card Save (New) should be displayed on the screen. • These Card Save features will display only after the digit 4 has been set to "1" in the Printer SP Mode (Step 6 above).
Page 577 System Maintenance Tasks 16. Touch [Offline], and then press to exit Card Save mode. 17. Go back into the printer SP mode and set the setting back to the default (00000000). Be sure the press to save the setting. 18. Switch the machine off and remove the SD card. Error messages If an error occurs, pressing “OK”...
Page 578: Sd Card Application Move
5. System Maintenance Reference SD Card Application Move Removing the SD Card Slot Cover • The SD card slot cover is fastened by one screw. • Remove this cover to insert SD cards. • Always reattach this cover after removing or inserting SD Cards. Restrictions and Precautions on the Use of SD Cards •...
Page 579 System Maintenance Tasks Move Execute “Move Exec” (SP5873-1) moves one application program from the original SD card to another SD card. The application program is moved from Slot 2 to Slot 1. 1. Turn off the machine off. 2. Remove the SD card slot cover ( x1).
Page 580: Smc Reports
5. System Maintenance Reference 1. Turn the machine off. 2. Remove the SD card slot cover ( x1). 3. Insert the SD card that currently holds the application in Slot 2. 4. Insert the original SD card to receive the restored application in Slot 1. 5.
Page 581 System Maintenance Tasks 3. Touch [Copy Window] at the top edge of the screen to move to the copy screen. 4. Select the paper feed station, and then touch [Start]. 5. Touch [SP Window] at the top of the screen to return to the SP mode. 6.
Page 582 5. System Maintenance Reference 4. Enter the SP mode, and then touch [System SP]. 5. Open SP5992 (SP Text Mode). 6. Select a detail SP number shown below to save data on the SD card. SMC Categories to Save All (Data List) SP (Mode Data List) User Program Logging Data...
Page 583: Software Reset
System Maintenance Tasks 9. Wait for 2 to 3 minutes until you see the “Completed” message. 10. Touch [Exit] to exit the SP mode. • If the machine returns a "Failed" error message, there is no space remaining on the SD card. Touch [Exit] and then exit the SP mode.
Page 584: Stamp Data Download
5. System Maintenance Reference 3. After “Now loading. Please wait” shows for a few seconds, the copy window will open. The machine is ready for normal operation. • You cannot use this procedure to reset the machine after a fatal SC error has occurred. Stamp Data Download This procedure downloads the fixed stamp data ("Confidential", "Secret", etc.) from NVRAM onto the hard disk.
Page 585 System Maintenance Tasks Scanned + Grid Pattern A Scanned + Slant Grid A Grid Pattern B Scanned + Grid Pattern B Color Patch 16 Gradation Main Scan C Gradation Sub Scan C Slant Grid Pattern C Scanned + Grid Pattern C...
Page 586: Main Sp Modes
5. System Maintenance Reference Main SP Modes Installation This is a quick reference for installation related SP codes. For details, please refer to the Installation section. Main Machine Installation Name Comment 2012-1 Initial Operation Setting Enter "9" 2100-4 Special Maintenance – Extract Fill Liquid Enter "15"...
Page 587 Main SP Modes Name Comment 5846-52 Restore All Addr Book Touch [EXECUTE] to copy from SD card. CIS Replacement Name Select/Print 4417 IPU Test Pattern Setting Select Pattern #8 (Grid Pattern) Carriage Unit: Move Carriage Unit Name Comment 2102-4 Maintenance Unit Exchange – Decapping Three selections: •...
Page 588 5. System Maintenance Reference Cutter Blade, Cutter Unit Replacement Name Comment 7960-2 Cutter Drive Count – Clear Touch [EXECUTE] (After blade replacement) Drive Count 7960-4 Cutter Drive Count – Clear Unit Touch [EXECUTE] (After unit replacement) Drive Count Debug Tools Name 5857 Save Debug Log...
Page 589 Main SP Modes HDD Replacement Name Comment Format Touch [EXECUTE] Touch [EXECUTE] (copies from NVRAM 5853 Stamp Data Download (ROM > HDD) to HDD) Ink Supply Unit Replacement Name Comment 2102- Maintenance Unit Exchange – Enter "3" to move carriage to center Decapping 2090- NV Clear at Supply Unit Exc –...
Page 590: Machine Information
5. System Maintenance Reference Machine Information Name Comment 2959 Engine Control iC ID This SP displays the name and firmware version number of Indication the engine control module. 5811 Machine Serial Number Set Enter serial number 5849 Installation Date Displays date of machine installation. 7801 ROM Part Number Displays ROM number, firmware version numbers, and...
Page 591 Main SP Modes NVRAM Upload/Download Name Comment 5811 Machine Serial Number Set SSP Serial number must be set 5990- SP Print Mode SP mode data list (SMC report to paper) 5992- SP Text Mode SP mode data list (SMC report to file) 5824 NVRAM Data Upload Copies to SD card in Slot 1...
Page 592 5. System Maintenance Reference Name Comment 2902, #11 Internal Test Pattern - 11 Density Pattern 2 3132-001 ECB Correction Value - H1 94-97% 3132-002 ECB Correction Value - H2 94-97% Left Print Heads - Color (C, Y, M) Name Comment 2231-7 PM Counter Indication –...
Page 593 Main SP Modes SMC Report Print to SD Card Name Comment 1001 Enter "Printer SP" mode, open SP1001 Bit Switch Software Reset Key Press Comments [*] + [#] hold for 10 sec. Resets software Stamp Data Download Do this SP after replacement of the HDD. Name Comment 5883...
Page 594 5. System Maintenance Reference...
Page 595: Troubleshooting
6. Troubleshooting Service Call Conditions There are four levels of service call conditions. Level Definition Reset Procedure Fusing unit SC codes shown on the operation panel. The machine requires immediate The machine is disabled. The operator cannot reset servicing by a service technician. the machine.
Page 596: Sc100: Scanning
6. Troubleshooting SC100: Scanning SC101 Scanner Lamp Error At power on the scan lamp trigger remained off. • CIS-to-IPU harness loose, broken, defective • CIS-to-IOB harness loose, broken, defective • IPU defective • IOB defective • CIS defective SC143 Scanner Automatic Adjustment Error Automatic adjustment of the CIS failed at power on.
Page 597 SC100: Scanning At power on, or when the machine returned from energy save mode, FPGA (flash program) did not configure correctly within 500 ms, or an FPGA communication check failed. • Check all harness connections to the IPU for a loose, broken, defective connection •...
Page 598: Sc200: Image Writing
6. Troubleshooting SC200: Image Writing SC200 Suction Cap HP Sensor Error The maintenance unit slide sensor did not detect the suction cap and wiper blade assembly at home position. • HP sensor connection loose, broken, defective • Paper or other obstacle blocking movement of the mechanism •...
Page 599 SC200: Image Writing One of the following conditions existed: • When air was purged one or more of the feelers could not be detected so the operation could not continue. • When the maintenance pump attempted to apply negative pressure on the print head ink tank, the feeler could not be detected at its prescribed position after the pressure was applied.
Page 600 6. Troubleshooting • Feeler cannot be detected because it is out of position (loose, broken, defective, or blocked by an obstruction) • Air release solenoid blocked • Maintenance unit defective • Print head ink tank defective • Air release solenoid defective SC202-21 Head 1: Nozzle or Filter Clogged (2HT System) SC202-22...
Page 601 SC200: Image Writing SC202-46 Head Tanks 4 and 5: Ink Level Feeler Error 1 No air release (ink entry, etc.) Feeler did not release, even when air release valve was pressed manually. Even at negative pressure, the feeler against the wall of the tank did not detect any change.
Page 602 6. Troubleshooting • Feeler cannot be detected because it is out of position (loose, broken, defective, or blocked by an obstruction) • Air release solenoid blocked • Maintenance unit defective • Print head ink tank defective • Air release solenoid defective SC202-70 Ink Level Feeler Error 4: All Feelers All ink level sensor feelers were not detected.
Page 603 SC200: Image Writing Air leak: Immediate air leak detected at application of negative pressure • Feeler broken, damaged, or blocked • Air release solenoid blocked • Air release solenoid defective • Ink supply pump or tube defective SC203-21 Ink Pump 1 Timeout Error SC203-22 Ink Pump 2 Timeout Error SC203-23...
Page 604 6. Troubleshooting SC203-53 Ink Supply Error: Head 3 SC203-54 Ink Supply Error: Head 4 SC203-55 Ink Supply Error: Head 5 • Feeler broken, damaged, or blocked • Air release solenoid blocked • Air release solenoid defective • Ink supply pump or tube defective SC210 Carriage Horizontal Initialization Error The machine failed to detect the carriage unit at the start position.
Page 605 SC200: Image Writing • Horizontal motor connector loose, broken, defective • Horizontal motor blocked by an obstacle • Horizontal encoder strip dirty • Horizontal encoder strip loose, broken, defective, or installed incorrectly • Horizontal encoder sensor connector loose, broken, defective •...
Page 606 6. Troubleshooting SC280 Air detection sensor error A problem has occurred at the terminal pin sensor on top of one of the sub tanks, or the maintenance unit is not functioning correctly. • Terminal pin defective • Maintenance unit defective SC282 Air Detection Frequency Error The amount of air allowed in the print head tank exceeded the threshold from...
Page 607 SC200: Image Writing • DRESS sensor harness loose, broken, defective • DRESS sensor defective SC290 OCFS Ink Pump Reverse Suction Error The OCFS could not detect when the supply pump motor reversed because a feeler was broken or out of position, or an ink supply pump could not siphon ink.
Page 608: Sc300: Not Used
6. Troubleshooting SC300: Not Used There are no Group 300 service codes for this machine.
Page 609: Sc400: Dress Sensor
SC400: DRESS Sensor SC400: DRESS Sensor SC400 DRESS Sensor Calibration Error The automatic head gap adjustment (gap between print heads) failed. • Sensor connection loose, broken, defective at CN114 • Sensor defective...
Page 610: Sc500: Paper Feed, Transport
6. Troubleshooting SC500: Paper Feed, Transport SC503 Paper Feed Pressure Release Operation Error: Roll 1 Within 3 sec. after the release and application of pressure in Roll Unit 1, there was no signal from the paper release sensor. • Sensor harness loose, broken, defective •...
Page 611 SC500: Paper Feed, Transport SC508-03 Cutter Operation Error The cutter return switch on the left end of the cutter unit did not switch on within 3 sec. after the cutter motor switched on. • Something is blocking the cutter in its track •...
Page 612 6. Troubleshooting • Vertical wheel sensor connection loose, broken, defective • Vertical motor connection loose, broken, defective • Check motor to confirm that the polarity of the harness connector is correct • Check the sensor to confirm that the polarity of the harness connection is correct SC521-01 Roll Unit 1 Communication Error...
Page 613 SC500: Paper Feed, Transport • Roll paper feed motor harness loose, broken, defective • Encoder sensor harness or encoder wheel loose, broken, defective • Motor defective • MCU defective SC530 Intake Fan Error The fan was detected rotating at less than 100 rpm three times at 300 ms intervals.
Page 614 6. Troubleshooting SC573-01 Temperature/Humidity Sensor – Temperature Error The temperature/humidity sensor registered a temperature that was out of range. • Connection loose, broken, defective at CN217 • After correcting the problem, cycle the machine off/on • Sensor defective SC573-02 Temperature/Humidity Sensor Error (Humidity) The temperature/humidity sensor registered a humidity reading that was out of range.
Page 615: Sc600: Communication
SC600: Communication SC600: Communication SC632 Counter device error 1 After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms. • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged.
Page 616 6. Troubleshooting Counter device error 4 A backup battery error was returned by the counter device. SC635 • Counter device control board defective • Backup battery of counter device defective • Replace the counter device. SC636 SD Card Error Expanded authentication module error There is no expanded authentication module in the machine.
Page 617 SC600: Communication The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file. • Create the usercode files with the User Setting Tool "IDissuer.exe" . •...
Page 618 6. Troubleshooting SC650 @Remote communication error (Cumin-M) The authentication for the Cumin-M fails failed at a dial up connection due to one or more of the following: • Incorrect SP settings • Disconnected telephone line • Disconnected modem board • Disconnected wireless LAN card •...
Page 619 SC600: Communication Modem board error 1 Modem board not installed or the board is defective. • Install the modem board. • Check correct setting value for modem driver (SP5-816-160, SP5-816-165 to 171, SP5-816-188 and 189). • Replace the modem board. Modem board error 2 Modem board not installed or the board is defective.
Page 620 6. Troubleshooting An unexpected error occurs when the modem (Cumin-M) tries to call the center with a dial up connection. • Caused by a software bug • No action required • This SC does not interfere with operation of the machine. Remote service ID2 mismatching There was an authentication mismatch between ID2 for @Remote, the controller board, and NVRAM.
Page 621 SC600: Communication • Device ID data corrupted • Connection between controller board and MCU loose, broken, defective • NVRAM defective • Controller board defective • MCU defective SC669-01 ID Error at EEPROM OPEN SC669-02 Channel Error at EEPROM OPEN SC669-03 Device Error at EEPROM OPEN SC669-04 Diagnostic Error During Communication at EEPROM OPEN...
Page 622 6. Troubleshooting SC669-22 Communication Error When Reading Data From EEPROM SC669-23 Communication Timeout Error When Reading Data From EEPROM SC669-24 Operation Stop Error When Reading Data From EEPROM SC669-25 Buffer Full Error When Reading Data From EEPROM SC669-26 No Error Code When Reading Data From EEPROM SC669-27 ID Error at EEPROM Device Detection SC669-28...
Page 623 SC600: Communication SC669-64 Operation Stop Error at EEPROM Maintenance Log Data Read SC669-65 Buffer Full Error at EEPROM Maintenance Log Data Read SC669-66 No Error Code at EEPROM Maintenance Log Data Read SC670 Engine startup error The MCU failed to respond within the prescribed time when the machine was turned on.
Page 624 6. Troubleshooting Correct startup of DSP (Digital Signal Processing) could not be confirmed after three attempts. The CHOPIN module on the MCU handles the digital signal processing (DSP) for the operation of the vertical feed motor (paper feed), horizontal motor (carriage movement), and roll paper motor (roll units). •...
Page 625 SC600: Communication SC685-1 GJ Unit Device ID Error SC685-2 GJ Unit Channel Error (Path Disconnected) SC685-3 GJ Unit Device Error (No ACK) SC685-4 GJ Unit Communication Interruption SC685-5 GJ Unit Communication Timeout Error SC685-6 GJ Unit Communication Stop Error SC685-7 GJ Unit Buffer Full Error SC685-8 GJ Unit Other Parameter Error...
Page 626 6. Troubleshooting SC686-23 Ink Cartridge (M): Device Error (No ACK Signal) SC686-24 Ink Cartridge (M): Communication Error SC686-25 Ink Cartridge (M): Communication Timeout SC686-26 Ink Cartridge (M): Communication Operation Stop Error SC686-27 Ink Cartridge (M): Buffer Full SC686-28 Ink Cartridge (M): Other Parameter Error There was an error in communication with the ID Chip on the Magenta ink cartridge.
Page 627 SC600: Communication • Ink cartridge ID data corrupted or chip damaged • Spurious noise • Cycle the machine off/on • Remove the Yellow ink cartridge and set it again • Switch the machine on • If the problem persists, replace the Yellow ink cartridge SC686-41 Ink Cartridge (K): Device ID Error SC686-42...
Page 628: Sc700: Not Used
6. Troubleshooting SC700: Not Used There are no Group 700 service codes for this machine..
Page 629: Sc800: Firmware
SC800: Firmware SC800: Firmware Energy save I/O subsystem error SC816 The energy save I/O subsystem is defective or this system detected a controller board error. • Reboot the machine. • Replace the controller board. Monitor error This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
Page 630 6. Troubleshooting Files in the self-diagnostic module, kernel, or root file system on the SD card have been falsified or altered • Before discarding the SD card, try to update the data on the card. If the error occurs again, the card may be defective.
Page 631 SC800: Firmware ASIC detection error The I/O ASIC for system control was not detected. [0B06] • Defective ASIC • Defective North Bridge and PCII/F • Controller board defective Note: For more details about this SC code error, execute SP5990 to print an SMC report so that you can read the error code.
Page 632 6. Troubleshooting HDD timeout (First machine) HDD device was busy for over 31 seconds, or Mandolin was not detected. A diagnostic command is set for the HDD, but the device remains was busy for over 6 seconds. • Defective HDD device [3013] •...
Page 633 SC800: Firmware PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. • Defective PHY chip [6105] • Defective MAC of ASIC (SIMAC/COMIC/CELLO) • Defective I/F with the PHY board • Defective soldered connection on the PHY board •...
Page 634 6. Troubleshooting SSCG register value was incorrect. • Defective connection bus [50B2] • Defective SSCG • Replace the motherboard (engine I/F board). SC834 D Self-diagnostic error: optional memory An error occurred after write/verify check for optional RAM on the motherboard.. [5101] •...
Page 635 SC800: Firmware Nand-Flash updating verification error A write error for the module written in Nand-Flash occurred while the remote ROM and ROM were being updated. SC842 • Damaged Nand-Flash • Cycle the machine off/on Network I/F error SC850 • Network not operating. •...
Page 636 6. Troubleshooting Hardware Problem:wireless LAN board The wireless LAN board can be accessed, but an error was detected. • Loose connection SC855 • Defective wireless LAN card • Check wireless LAN card connection • Replace wireless LAN card SC857 USB I/F Error The USB driver is not stable and caused an error.
Page 637 SC800: Firmware Other Error An unexpected error occurred while data was being converted. This error is the same as SC991. See SC991 below. Data encryption conversion errors SC859 Data encryption on the HDD failed. HDD encrypted data restoration error Data could not be restored after encryption. •...
Page 638 6. Troubleshooting HDD startup error at power on SC860 HDD is connected but a driver error is detected. The driver did not respond with the status of the HDD within 30 sec. • HDD is not initialized • Level data is corrupted •...
Page 639 SC800: Firmware HDD data CRC error SC864 During HDD operation, the HDD cannot respond to a CRC error query. Data transfer did not execute normally while data was being written to the HDD. • Format HDD • HDD defective HDD access error SC865 An error was detected during operation of the HDD.
Page 640 6. Troubleshooting Address book error Address book data stored on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. • Defective software program • Defective HDD • Incorrect path to the server SC870 •...
Page 641 SC800: Firmware Delete all error 1 (DOS) A data error was detected for the HDD/NVRAM after the "Delete All" option was used. Note: The source of this error is the Data Overwrite Security Unit running from an SC874 SD card. •...
Page 642 6. Troubleshooting Log Data Error 4 • Unusual log encryption function due to defective NVRAM data • Initialize the HDD with SP5-832-004. Log Data Error 5 • Installed NVRAM or HDD which is used in another machine. • Reinstall the previous NVRAM or HDD. •...
Page 643 SC800: Firmware • Replace the controller board. File Format Converter Error (MLB) A request for access to the file format converter board (MLB) was not answered SC880 within the specified time. • Board defective Authentication area error Authentication application error is detected. SC881 Error data in an authentication application reaches the management limit.
Page 644: Sc900: Software
6. Troubleshooting SC900: Software Electric counter error The total count contains something that is not a number. • NVRAM incorrect type • NVRAM defective SC900 • NVRAM data scrambled • Unexpected error from external source • Check the connection between the NVRAM and controller. •...
Page 645 SC900: Software SC925 NetFile function error HDD is defective NetFile management file is broken The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue. The HDDs are defective and they cannot be debugged or partitioned, so the Scan Router functions (delivery of received faxes, document capture, etc.), Web services, and other network functions cannot be used.
Page 646 6. Troubleshooting If the machine shows SC codes for HDD errors (SC860 to SC865) with SC 925, do the recovery procedures for SC860 to SC865. Procedure 2 If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine power off and on.
Page 647 SC900: Software Software performance error The software makes an unexpected operation. • Defective software • Defective controller SC990 • Software error • Cycle the machine off/on. • Reinstall the controller firmware • Reinstall the main firmware Software continuity error The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
Page 648 6. Troubleshooting Operation Panel Management Records Exceeded An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware. This can occur if there are too SC994 many application screens open on the operation panel. No action required because this SC does not interfere with operation of the machine.
Page 649 SC900: Software Note 1 If a problem always occurs in a specific condition (for example. printer driver setting, image file), the problem may be caused by a software error. In such a case, the following data and information need to be sent back to your product specialist.
Page 650: Printing Problems
6. Troubleshooting Printing Problems Before You Begin Before you refer to this section, make sure that you are completely familiar with the procedures described in Print Head Adjustment and Cleaning procedures. page 528 • Clean Print-heads • Flush Print-heads • Auto Adjust Print Head Position •...
Page 651: Horizontal Lines In Margins
Printing Problems 3. Print another Nozzle Check. 4. Leave the machine 5 to 10 minutes 5. Repeat Steps 1 and 2 twice. 6. If cleaning the print heads three times does not solve the problem, flush the print heads. 7. Do the Adjust Paper Feed procedure. Other Measures •...
Page 652: White, Color Vertical Banding
6. Troubleshooting White, Color Vertical Banding Print Head Out of Position, Horizontal Encoder Strip Problem • Do the Adjust Print Head procedure. • Check the horizontal encoder strip and make sure that it has been installed correctly. • Inspect the horizontal encoder strip for dirt or damage. Clean or replace it. Overall Poor Image Quality •...
Page 653 Printing Problems • Lines not straight • Overall poor color quality • Uneven density • Double lines in graphics, text Gap Adjustment • Make sure that the gap between the carriage and the platen has been adjusted correctly for the type and thickness of the paper.
Page 654: Text Shifted Out Of Position
6. Troubleshooting Text Shifted Out of Position Text misaligned, shifted too far • Left • Right • Down • Up Obstructed, Faulty Paper Feed • Inspect the horizontal encoder strip for dirt or damage. Clean or replace horizontal encoder strip. •...
Page 655: Ink Scatter
Printing Problems Ink Scatter Gap Adjustment • Make sure that the gap between the carriage and the platen has been adjusted correctly for the type and thickness of the paper. (See the "Operating Instructions.") Print heads clogged 1. Print a Nozzle check 2.
Page 656: Mixed Colors
6. Troubleshooting Mixed Colors Mixed colors in printout , or Nozzle Check Pattern Mixed colors means two ink colors and one color seeps into the track of another color. This can occur only at the YM print head because the print head is shared. Print heads clogged 1.
Page 657: Image Abraded, Paper Torn, Ink Running
Printing Problems Image Abraded, Paper Torn, Ink Running Output not clean, paper corner bent • Print head abrasion • Dog-eared corner of paper • Ink run Gap Adjustment • Make sure that the gap between the carriage and the platen has been adjusted correctly for the type and thickness of the paper.
Page 658: Color Density Too Light
6. Troubleshooting Color Density Too Light Printer Driver Settings • Make sure the printer driver color settings are set correctly. • Enhance the image with an image editor. Part of Image Missing, Text Misaligned • Image not complete • Part of image missing •...
Page 659: Image Skewed On Paper
Printing Problems • Make sure all the print cartridges have sufficient ink. Faulty Controller • Replace the controller board. Image Skewed on Paper Obstructed Paper Feed • Inspect the platen, carriage unit, and maintenance unit for paper fragments. Bolded Text Does Not Appear Bold in Printout Printer Driver Settings •...
Page 660 6. Troubleshooting • Make sure bold was selected in the application.
Page 661: Scanning Problems
Scanning Problems Scanning Problems Flow Chart Follow this flow chart to determine the cause of an image problem. Use SP4417 Pattern 8 to print the test pattern and User Tools > Maintenance functions. Scanning Troubleshooting 1. No image Possible causes: •...
Page 662 6. Troubleshooting 2. No image (solid black copy/print, or no image with only vertical white lines on the output) Possible causes: • Connection problem between CIS and IPU. • CIS defective 3. Light image Possible causes: • Low CIS output •...
Page 663 Scanning Problems 5. Vertical white lines Possible causes: • Dirty exposure glass • Dirt or scratches on the white plate above the CIS • CIS defective 6. Black or white bands with no image-width 1/5 A0 (E) size Possible causes: •...
Page 664 6. Troubleshooting Possible causes: • CIS defective Case 8: Dark image density at CIS1, CIS3, and CIS5. Possible cause: • The machine is near a window and sunlight is hitting the CIS unit • The light shield have been removed or is tucked inside the machine. •...
Page 665 Scanning Problems Case 9: Dark image density at CIS2 and CIS4. Possible causes: • The white plate is not flat against the original. • The original is wrinkled.
Page 666: Jam Code Tables
6. Troubleshooting Jam Code Tables Overview When a jam occurs: • The jam indicator lights. • Dynamic graphic messages on the display panel show the location of the jam and instructions about how to correct the problem. Code Location 0 to 8 Scanner Jams RF 1: Roll Unit 1 (Standard) RF 2: Roll Unit 2 (Option)
Page 667: Scanner Original Jams
Jam Code Tables Code Location Bypass paper feed path • If the operator opens and closes the paper exit cover during copying, this is not recorded in the jam record. • An original or paper feed jam that occurs just after the main power switch or operation switch comes on is not recorded in the jam record.
Page 668: Printer Paper Jams
6. Troubleshooting Code/Area Jam Name & Description Original registration sensor lag jam After the original set sensor went OFF, the original registration sensor did not go OFF within the prescribed time (after the original should have fed 20 mm). Original exit sensor lag jam The original exit sensor did not go off within the prescribed time (after the original should have fed 20 mm).
Page 669 Jam Code Tables Code Area Name Main scan printing jam Paper out (Roll Unit 1) Paper out (Roll Unit 2) Pre-registration sensor lag jam DRESS sensor lag jam during image registration Exit sensor lag jam Bypass sensor late jam Details Code Details One or more of the following sensors detected the presence or absence of paper at a...
Page 670 6. Troubleshooting Code Details During paper feed from Roll Unit 2, the pre-registration sensor did not detect any paper: • After paper was fed long enough to feed the paper the distance between the pre- registration sensor and the registration roller plus 100 mm •...
Page 671 Jam Code Tables Code Details • After the rewind button on either roll unit was pressed, the pre-registration sensor did not detect the absence of paper within the prescribed time (after enough time had elapsed for the paper to reverse feed from the registration standby position to the pre-registration sensor plus 200 mm).
Page 672: Electrical Components
6. Troubleshooting Electrical Components Scanner Unit Component Function A push-switch that detects when the scanner cover is open Safety switch and disables machine operation. This prevents the CIS from switching on while the cover is open Five CIS elements that transfer scan image signals from CIS CIS unit LEDs to the SIF Drives the original feed roller and original exit roller that...
Page 673: Main Unit Sensors, Motors
Electrical Components Component Function Original width sensors (JIS) Detect the width of the original. Architecture sizes. Detects the leading edge of the original. This starts the Original set sensor scanner motor. Also functions as an original width sensor (it detects A4 or 8.5” width paper. 1) Detects the leading edge of the original.
Page 674 6. Troubleshooting Component Function The large fan mounted below the perforated platen plates. Paper transport fan This fan creates the suction that holds the paper on the paper path. One of two safety switches that disable the machine when the Front Cover Switch: Right front cover is opened.
Page 675 Electrical Components Component Function The vertical motor drives the paper feed rollers and exit rollers in the main machine. The operation of this motor is Vertical Motor controlled by the vertical encoder sensor and vertical HP sensor which read the encoded rim of the vertical encoder wheel.
Page 676: Roll Units
6. Troubleshooting Roll Units Component Function Detects the trailing edge of the cut sheet manually inserted into Bypass Sensor the main machine for bypass feed. Located at the top of the vertical paper feed path in the main Pre-Registration Sensor unit, detects the leading edge of paper roll paper.
Page 677: Ink Supply
Electrical Components Component Function Monitors the number of rotations of the drum core. The rotation of the core accelerates as the amount of paper on the roll Encoder Sensor 2 diminishes. This count is used in a calculation to determine the amount of paper remaining on the roll.
Page 678 6. Troubleshooting Component Function Ink cartridge ID chip (K) Ink cartridge ID chip (C) These ID chips identify each cartridge as the correct type for the machine. Ink cartridge ID chip (M) Ink cartridge ID chip (Y) CCB (K) Cartridge Control Board. Relays the ink cartridge ID CCB (C) chip signals that confirm whether the ink cartridges CCB (M)
Page 679: Carriage Unit
Electrical Components Carriage Unit Component Function Direct Realization Edge Scanning Sensor. The DRESS sensor is DRESS Sensor mounted on the left lower edge of the carriage unit. It performs both paper registration and image registration. On Carriage Filler Sensor K1. The on-carriage sensor that monitors the position of the feeler arm on the side of the K1 ink OCFS 1 (K1) sub tank.
Page 680 6. Troubleshooting Component Function On Carriage Filler Sensor M. The on-carriage sensor that monitors the position of the feeler arm on the side of the M ink OCFS 4 (M) sub tank. The movement of this sensor is used to signal low ink in the M sub tank.
Page 681: Around The Carriage Unit
Electrical Components Around the Carriage Unit Component Function Detects the raising and lowering of the paper holding lever Registration Release Sensor which raises and lowers the registration roller when the operator loads a cut sheet manually. Raises and lowers the carriage to adjust the gap between Head Lift Motor the print heads and the paper for different thickness of paper.
Page 682: Maintenance Unit
6. Troubleshooting Component Function Located on the right side of the machine above the ink supply unit. The temperature/humidity thermistor constantly Temperature/Humidity measures temperature and humidity inside the machine. The Sensor printer uses these readings to adjust the operation of the machine.
Page 683 Electrical Components Component Function This sensor switches the maintenance motor on and off when the motor raises and lowers the K1 cradle for capping Suction Cap Sensor during the printing cycle or during the print head cleaning cycle. The maintenance motor: 1) Raises and lowers the print head suction cap, 2) Drives the pump that sucks waste ink from Maintenance Motor the print heads through the suction cap, and 3) Drives the...
Page 684: Boards
6. Troubleshooting Boards Component Function Controller board Controls memory and all peripheral devices. Mother Board. Interfaces the operation panel and the controller 160 GB Hard Disk Drive Image Processing Unit. Takes scan data from the SIF, processes the image data, and sends it to the MCU. The IPU also controls the HDD unit and the PC interfaces.
Page 685 Electrical Components Component Function Media Link Board (File Format Converter). An option. Documents saved with the copy/printer function can be received from your client computer via a network, using Desk Top Binder, for example.
Page 686: Fuses
6. Troubleshooting Fuses Scanner Unit Operation Panel Rating Max. rated voltage/current: 6V/100A Rated 6Vdc , 1.10A The SIB (Scanner Interface Board) controls and processes the analog-to-digital (AD) conversion of the image scanned with the CIS. Capacity Voltage Load Type FU1, FU4 1.1A 6 (DC) V 3.3V, 1.1V CIS, 3.3V;...
Page 687: Main Boards (Rear Box)
Fuses LEDs Color State LED1 Green +5V input: ON, +3.3V confirm, (OFF for other) LED2 Green +5V input ON, (OFF for other) Main Boards (Rear Box) GW +Controller Board The controller board interfaces with the SIPU and accesses all the expansion applications provided on boards and SD cards installed in the slots of the controller board.
Page 688 6. Troubleshooting Color State LED3 Normal: ON LED4 Normal: ON LED5 Normal: ON LED6 Normal: ON LED7 Normal: OFF LED8 Normal: FLASH LED9 Normal: FLASH LED10 Green Normal: ON LED11 Yellow Normal: FLASH DIP Switches: SW 1 • Do not change these switch settings. Factory Setting DIP Switches: SW 3 •...
Page 689: Mother Board
Fuses Factory Setting Mother Board The MB is mounted sideways at the edge of the controller board. Provides important relay functions 1) for the Rapi Bus I/F between the IPU, GW controller, and file format converter, and 2) for the machine power supply.
Page 690 6. Troubleshooting Capacity Voltage Load Type 7.1A 76 (DC) V IPU, 5V LEDs Color State Normal: OFF LED3 Orange Abnormal: ON Standby: FLASH LED10 Yellow Operation: OFF Standby: FLASH LED11 Yellow Operation: OFF Standby: FLASH LED12 Yellow Operation: OFF...
Page 691 Fuses Color State Standby: FLASH LED13 Yellow Operation: OFF Standby: FLASH LED20 Orange Operation: OFF Normal: FLASH LED30 Yellow Operation: OFF Normal: FLASH LED31 Yellow Operation: OFF The MCU (Main Control Unit) performs system control, base engine control, scanner control, and also controls the SIPU.
Page 692 6. Troubleshooting Capacity Voltage Load Type Total counter, key counter, 1.1A 30 (DC) V 24V_RESET 2.5A 250 (AC) V 24VINT Roll Unit 2, 24V 2.5A 250 (AC) V MCU, 37V 4A 250 (AC) V MCU, 24V 0.5A 72 (DC) V 5VMS1 Sensor power supply 1 0/5A72 (DC) V...
Page 693 Fuses Capacity Voltage Load Type FU13 0.63A 50 (DC) V 37VINT_HRB HRB, 37V FU14 2.5A 72 (DC) V 5VM_HRB_IR HRB, 5V LEDs Color State Normal: FLASH LED101 Yellow Abnormal: OFF Normal: FLASH LED103 Yellow Abnormal: OFF or ON LED104 Orange Normal: OFF Normal: OFF LED105...
Page 694: Carriage Unit
6. Troubleshooting The PSU supplies dc current to electrical components and also controls the flow of ac current to the fusing lamp, dehumidifiers (x4), and anti-condensation heaters (x2). Capacity Load Type T10AH/250V Main Power FU101 T2.5AL/250V FU102 T6.3A/250V FU103 T2.5A/250V FU104 T6.3A/250V Carriage Unit...
Page 695 Fuses Rating Break capacity: 50V, 16ADC Rated current: 0.63A...
Page 696 6. Troubleshooting...
Page 697: Energy And Paper Saving
7. Energy and Paper Saving Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings.
Page 698: Return To Stand-By Mode
7. Energy and Paper Saving Return to Stand-by Mode Low Power Mode Recovery time: 1 sec. Sleep Mode Recovery time: 7 sec. Recommendation We recommend that the default settings should be kept. • If the customer requests that these settings should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use.
Page 699 Energy Save • At the start of the measurement period, read the values of SP8941 001 to 005. • At the end of the measurement period, read the values of SP8941 001 to 005 again. • Find the amount of time spent in each mode (subtract the earlier measurement from the later measurement).
Page 700 MEMO...
Page 701 MEMO...
Page 702 MEMO...
Page 703 Model Mo-C1 Machine Code: D124 Appendices October 2012...
Page 705 TABLE OF CONTENTS 1. Appendix 1: Specifications Specifications..............................3 General Specifications...........................3 Printer Specifications............................8 Scanning Specifications..........................10 Option Specifications..........................12 2. Appendix 2: Service Program Mode Service Program Mode............................13 SP1000................................14 SP2000................................41 SP3000................................89 SP4000................................110 SP5000................................146 SP6000................................211 SP7000................................212 SP8000................................281 Printer SP Tables.............................330 Scanner SP Tables............................340 SP-1XXX System and Others........................340 SP2-XXX Scanning Image Quality......................341 Input/Output Check............................343 Input Check..............................343...
Page 707: General Specifications
1. Appendix 1: Specifications Specifications General Specifications Configuration Console Printing Method On-demand piezo inkjet system Color Monochrome, Full Color Printing Nozzle Numbers 192 nozzles x 2 lines = 384 nozzles Black (K): 768, Color (Y, C, M): 192 each Memory 3 GB HDD Capacity 250 GB...
Page 708 1. Appendix 1: Specifications Paper Feed Method Roll paper, cut sheets (bypass feed only) Paper Type Normal, recycled, ink jet standard, tracing paper, matte film, coated paper (CAD), coated paper, special paper Paper Thickness Roll 0.068 to 0.2 mm, 51 to 190 g/m Sheet 0.068 to 0.4 mm, 51 to 220 g/m Paper Rolls...
Page 709 Specifications Trailing edge is less than 21 mm for the following: special paper (color/standard mode, color/ quality mode), matte film (color/quality mode), tracing paper (color/quality mode). Resolution* Scanning 600 dpi Copying 600 dpi Resolution is determined by the speed/quality selection in the printer driver. For more details, please refer to the operating instructions.
Page 710 1. Appendix 1: Specifications Magnification Fixed Engineering (NA) 25.0%, 32.4%, 50.0, 64.7%, 100.0%, 129.4%, 200.0%, 258.8%, 400.0% Architecture (NA) 25.0%, 33.3%, 50.0%, 66.7%, 100.0%, 133.3%m 200.0%, 266.7%, 400.0% Other 25.0%,35.4%, 50.0%, 70.7%, 100.0%, 141.4%, 200.0%, 282.8%, 400.0% Zoom 25.0% to 400.0% (0.1% Steps) Magnification Difference 100 to 400%: less than ±0.5% 99.9 to 50%: less than ±0.7%...
Page 711 Specifications 420 mm ±3.5 mm ±4.0 mm 594 mm ±3.5 mm ±4.0 mm 841 mm ±3.5 mm ±4.5 mm 1219 mm ±3.5 mm ±6.0 mm Long Size ±4.5 mm ±12.0 mm ±9.0 mm ±18.0 mm 3.6 m ±11.0 mm ±22.0 mm 15 m ±150 mm ±150 mm...
Page 712: Printer Specifications
1. Appendix 1: Specifications Power Source Required North America 110-120V 3.6A 60 Hz Europe/Asia/China 220-240V 1.5A 50/60 Hz Power Consumption Ave. Less than 120W Max. Less than 180W Sleep Mode Less than 2W Low Power Mode Less than 80W EU, Asia, China Less than 70W Dimensions (w x d x h) 1384 x 1760 x 1214 mm...
Page 713 Specifications Options Wireless LAN (IEEE802.11a/b/g,* ), Gigabit Ethernet IEEE802.11a/b only in Europe, and wireless LAN not supported in China. Print Resolution Determined by driver selection High Speed 600 x 300 dpi (default) Standard 600 x 600 dpi Quality 1200 x 1200 dpi Print Speed Color A0 SEF High Speed...
Page 714: Scanning Specifications
1. Appendix 1: Specifications Interfaces Standard • Ethernet (100Base-TX/10Base-T) • USB2.0 • SD card slot • USB Host (built-in) Option • Gigabit Ethernet (1000Base-T) • IEEE802.11 a/b/g Wireless LAN* • IEEE802.11b Wireless LAN (Europe) Wireless LANs not compatible in China. Scanning Specifications Scanning Method Original transport under CIS sensor array...
Page 715 Specifications 15,000 mm (50 ft.) with File Format Converter (MLB) installed. 2,774 mm (9 ft.) without File Format Converter installed. Scanning Speed Black-and-White Resolution Speed 600 dpi 80 mm/s 200 dpi 160 mm/s Full Color 600 dpi 26.7 mm/s 200 dpi 40 mm/s Interfaces Standard...
Page 716: Option Specifications
1. Appendix 1: Specifications Output Format TIFF (single/multi), JPEG PDF (single/multi, high-compression) Network TWAIN Scanning Scanning Speed 150 to 1200 dpi (adjustable in 1 dpi steps) Protocols TCP/IP (IPv4, IPv6) Operating Systems Windows XP/Vista/7, Windows Server 2003/2008 Option Specifications Roll Feed Units These specifications for Roll Unit 1 (Standard) and Roll Unit 2 (option) are the same.
Page 717 2. Appendix 2: Service Program Mode Service Program Mode Notation What it means Example: [-9 to +9/+3.0/0.1 mm]. • Setting can be adjusted in the range ±9 [range/default step] • Default: +3.0. Value reset to default after an NVRAM reset •...
Page 718 2. Appendix 2: Service Program Mode SP1000 1001 Print Position Adj (Top Edge) This is vertical registration adjustment for each paper feed station. The adjustment values entered here determine the distance the paper feeds between where the DRESS sensor (functioning as the image registration sensor) detected the leading edge of the paper and where vertical scan stops (1st scan position), and where printing begins.
Page 719 SP1000 This SP adjusts the horizontal registration of the image area on paper for each paper feed station. This adjustment determines where the moving carriage starts and ends printing with every horizontal pass across the paper. • A larger setting moves the image to create a wider margin at "+". •...
Page 720 2. Appendix 2: Service Program Mode The temperature is checked at two points: 1) The temperature/ humidity sensor on the right side of the machine above the maintenance unit, and 2) The K1 thermistor near the K1, K2 print heads. •...
Page 721 SP1000 If the temperature exceeds HM at power on, the maintenance cycle will not execute, the machine will enter standby mode and wait for the machine to fall below HM, and then normal operation will be restored. [20 to 50/46.5/0.5 °C] 3 High-Resume HL When the machine reaches the operation temperature HL after the power is turned off, machine operation will resume after power on.
Page 722 2. Appendix 2: Service Program Mode The temperature is checked at two points: 1) The temperature/ humidity sensor on the right side of the machine above the maintenance unit, and 2) The K1 thermistor near the K1, K2 print heads. •...
Page 723 SP1000 If the temperature exceeds HM at power on the maintenance cycle will not execute, the machine will enter standby mode and wait for the machine to fall below HM, and then normal operation will be restored. [20 to 50/41.5/0.5 °C] 3 High-Resume HL When the machine reaches the operation temperature HL after the power is turned off, machine operation will resume after power on.
Page 724 2. Appendix 2: Service Program Mode 5 Applying Size 1/Rem5/Thin 6 Applying Size 1/Rem6/Thin 7 Applying Size 1/Rem7/Thin 8 Applying Size 2/Rem1/Thin 9 Applying Size 2/Rem2/Thin 10 Applying Size 2/Rem3/Thin 11 Applying Size 2/Rem4/Thin 12 Applying Size 2/Rem5/Thin 13 Applying Size 2/Rem6/Thin 14 Applying Size 2/Rem7/Thin 15 Applying Size 3/Rem1/Thin 16 Applying Size 3/Rem2/Thin...
Page 725 SP1000 Adjusts the amount of registration "slip" for special normal paper. "Slip" is the amount of paper fed at a prescribed speed, 150 mm/s, for example, so this is a speed adjustment of the vertical motor. [-400 to 400/01] 1 Applying Size 1/Rem1/Normal 2 Applying Size 1/Rem2/Normal 3 Applying Size 1/Rem3/Normal 4 Applying Size 1/Rem4/Normal...
Page 726 2. Appendix 2: Service Program Mode 23 Applying Size 4/Rem2/Normal 24 Applying Size 4/Rem3/Normal 25 Applying Size 4/Rem4/Normal 26 Applying Size 4/Rem5/Normal 27 Applying Size 4/Rem6/Normal 28 Applying Size 4/Rem7/Normal 1832 Sub Scan Feed Ad (Special) - Semi Thick Adjusts the amount of registration "slip" for semi-thick paper. "Slip" is the amount of paper fed at a prescribed speed, 150 mm/s, for example, so this is a speed adjustment of the vertical motor.
Page 727 SP1000 16 Applying Size 3/Rem2/Semi Thick 17 Applying Size 3/Rem3/Semi Thick 18 Applying Size 3/Rem4/Semi Thick 19 Applying Size 3/Rem5/Semi Thick 20 Applying Size 3/Rem6/Semi Thick 21 Applying Size 3/Rem7/Semi Thick 22 Applying Size 4/Rem1/Semi Thick 23 Applying Size 4/Rem2/Semi Thick 24 Applying Size 4/Rem3/Semi Thick 25 Applying Size 4/Rem4/Semi Thick 26 Applying Size 4/Rem5/Semi Thick...
Page 728 2. Appendix 2: Service Program Mode 9 Applying Size 2/Rem2/Thick 1 10 Applying Size 2/Rem3/Thick 1 11 Applying Size 2/Rem4/Thick 1 12 Applying Size 2/Rem5/Thick 1 13 Applying Size 2/Rem6/Thick 1 14 Applying Size 2/Rem7/Thick 1 15 Applying Size 3/Rem1/Thick 1 16 Applying Size 3/Rem2/Thick 1 17 Applying Size 3/Rem3/Thick 1 18 Applying Size 3/Rem4/Thick 1...
Page 729 SP1000 2 Applying Size 1/Rem2/Thick 2 3 Applying Size 1/Rem3/Thick 2 4 Applying Size 1/Rem4/Thick 2 5 Applying Size 1/Rem5/Thick 2 6 Applying Size 1/Rem6/Thick 2 7 Applying Size 1/Rem7/Thick 2 8 Applying Size 2/Rem1/Thick 2 9 Applying Size 2/Rem2/Thick 2 10 Applying Size 2/Rem3/Thick 2 11 Applying Size 2/Rem4/Thick 2 12 Applying Size 2/Rem5/Thick 2...
Page 730 2. Appendix 2: Service Program Mode 28 Applying Size 4/Rem7/Thick 2 1835 Paper Thickness Correction DFU [0 to 1/0/1] 1 Special/Thin 2 Special/Normal 3 Special/Semi Thick 4 Special/Thick 1 5 Special/Thick 2 1850 Paper Feed Start Timing (Size1) DFU This SP code is used to adjust the registration roller start timing for roll paper Size 1 based on the amount of paper remaining on the roll.
Page 731 SP1000 1851 Paper Feed Stop Timing (Size1) DFU This SP code is used to adjust the registration roller stop timing for roll paper Size 1 based on the amount of paper remaining on the roll. 1 Remaining: less than 10% [0 to 1000/200/1 msec] 2 Remaining: 10<...
Page 732 2. Appendix 2: Service Program Mode 4 Remaining: 30< to 40% [0 to 1000/400/1 msec] 5 Remaining: 40< to 60% [0 to 1000/400/1 msec] 6 Remaining: 60< to 80% [0 to 1000/400/1 msec] 7 Remaining: 80< to 100% [0 to 1000/400/1 msec] 1853 Paper Feed Stop Timing (Size2) DFU This SP code is used to adjust the registration roller stop timing for roll paper Size 2...
Page 733 SP1000 1854 Paper Feed Start Timing (Size3) DFU This SP code is used to adjust the registration roller start timing for roll paper Size 3 based on the amount of paper remaining on the roll. 1 Remaining: less than 10% [0 to 1000/400/1 msec] 2 Remaining: 10<...
Page 734 2. Appendix 2: Service Program Mode 4 Remaining: 30< to 40% [0 to 1000/200/1 msec] 5 Remaining: 40< to 60% [0 to 1000/200/1 msec] 6 Remaining: 60< to 80% [0 to 1000/200/1 msec] 7 Remaining: 80< to 100% [0 to 1000/200/1 msec] 1856 Paper Feed Start Timing (Size4) DFU This SP code is used to adjust the registration roller start timing for roll paper Size 4...
Page 735 SP1000 1857 Paper Feed Stop Timing (Size4) DFU This SP code is used to adjust the registration roller stop timing for roll paper Size 4 based on the amount of paper remaining on the roll. 1 Remaining: less than 10% [0 to 1000/200/1 msec] 2 Remaining: 10<...
Page 736 2. Appendix 2: Service Program Mode 1922 Sub Scan Feed Adjustment DFU This SP adjusts the amount of paper feed in the sub scan direction. 1 By-pass Input [400 to -400/0/1 pulse] 2 By-pass Input (Factory Setting) [400 to -400/0/1 pulse] 3 Paper Input 1 [400 to -400/0/1 pulse] 4 Paper Input 1 (Factory Setting)
Page 737 SP1000 The cutter motor rotates clockwise to move the cutter from right to left to perform the cut. When the cutter return sensor on the left detects the cutter, the motor stops and normally pauses for about 50 ms, and then reverses to drive the cutter back to its home position on the right.
Page 738 2. Appendix 2: Service Program Mode [6350 to 6450/6400/1 pulse] 6 Rotation Angle 5 [7950 to 8050/8000/1 pulse] 7 Rotation Angle 6 [9550 to 9650/9600/1 pulse] 8 Rotation Angle 7 [11150 to 11250/11200/1 pulse] 9 Rotation Angle 8 [12750 to 12850/12800/1 pulse] 10 Rotation Angle 9 [14350 to 13350/14400/1 pulse] 11 Rotation Angle 10...
Page 739 SP1000 [-168 to 168/0/2.1 um] 27 Feed Length 6 [-168 to 168/0/2.1 um] 28 Feed Length 7 [-168 to 168/0/2.1 um] 29 Feed Length 8 [-168 to 168/0/2.1 um] 30 Feed Length 9 [-168 to 168/0/2.1 um] 31 Feed Length 10 [-168 to 168/0/2.1 um] 32 Feed Length 11 [-168 to 168/0/2.1 um]...
Page 740 2. Appendix 2: Service Program Mode [15 to 30/23/1 deg] 7 Paper Thickness [46 to 190/92/1 um] 8 Rolling up Angle [0 to 20/11/11.5/0.5 deg] 9 Discharge Direction Correction [-100 to 100/0/1 pulse] 1942 Feed Length Correction Select DFU 1 Eccentric Center [0 to 1/0/1] 2 Method [0 to 1/0/1]...
Page 741 SP1000 2 Absolute Humidity L [0 to 9/0/1] 3 Standby Time [0 to 240/0/1] 1952 Skew Adjustment DFU 1. When the leading edge of the paper feeds past the registration roller, paper feed stops and the DRESS sensor reads the position of the right edge of the paper (S1). 2.
Page 742 2. Appendix 2: Service Program Mode 4 Correcting Length The length of paper feed to correct skew. The vertical motor rotates forward while the roll feed motor in the roll feeder rotates in reverse. [300 to 2000/800/100 mm] 1953 Skewed Value Indication DFU Use these SPs to display previous readings done with the DRESS sensor during skew correction.
Page 743 SP1000 Adjusts fan Duty in the range of ±20% for all Duty phases (1, 2, and 3). The firmware checks the current fan operation setting and then uses a lookup table to fetch the specified setting (the percentage to added to current operation level.) [-20 to 20/0/1%] 2 Normal Paper Adjusts fan Duty in the range of ±20% for all Duty phases for Normal paper.
Page 744 2. Appendix 2: Service Program Mode 1956 Suction Fan Duty Correction - Suction Fan Duty DFU This SP adjusts the amount of suction created in the Duty 2 phase of the transport fan operation cycle. This setting applied to Duty 2 only for all jobs, regardless of paper type, width, thickness, etc.
Page 745 SP2000 SP2000 2010 User Maintenance Use this SP to clean or flush (refresh) the print heads. Both SPs start the cleaning cycle to clean the print heads. However, remember that the refreshing cycle ejects a small amount of ink while cleaning does not. Always clean the print heads before flushing. See "Print Head Cleaning and Adjustment"...
Page 746 2. Appendix 2: Service Program Mode This SP should always be set to "0" unless there are specific instructions that it should be reset temporarily. [0 to 10/0/1] 2013 Initial Filling Progress Mng DFU This SP code records and displays a detailed record of each stage of the initial ink filling for each print head sub tank.
Page 747 SP2000 Action Cleaning Seven steps are performed for each tank. For example, at HT1: • First, initial ink filling is performed for HT1 (K1) 5 times (1 to 5). This is controlled by switching the K1 ink supply motor on/off. •...
Page 748 2. Appendix 2: Service Program Mode The machine has a "full automatic cleaning" sequence. • In order to maintain the same conditions during full automatic cleaning, from the point past the ink supply port of the ink cartridge, to ensure continuous ink filing a flag goes up if the ink end sensor of an ink cartridges signals ink end to prevent air from getting into the line.
Page 749 SP2000 4th sequence finished 5th sequence finished 6th sequence finished Negative pressure formation incomplete Completed 2050 Air Detection Check Use this SP to check air sensor detection. There is one air sensor at the top of each print head sub tank (K1, K2, C, Y, M). 1 Air Detection Sensor: Execute Check Pressing [EXECUTE] acquires the result of air detection by the air sensors and sends them to SP2050-2.
Page 750 2. Appendix 2: Service Program Mode 2090 NV Clear at Supply Unit Exc. - Execute NV Value Clear Press [EXECUTE] to clear the service life count for the ink supply unit and reset it to zero. Do this SP after replacement of the ink supply unit with a new unit. [0 to 1/0/1] 2100 Special Maintenance...
Page 751 SP2000 1 Reset Press [EXECUTE] to reset the counter for a new maintenance unit after it has been installed to replace an old maintenance unit. [0 to 1/0/1] 2 Exchange Threshold DFU The maintenance threshold is based on a pulse count of the of the clock-wise rotations of the maintenance motor.
Page 752 2. Appendix 2: Service Program Mode Sets the size of the margin from the trailing edge where the image will not print. The trailing edge margin is determined by the cut length and value of the margin adjustment. [0 to 20/3/0.1 mm] 3 Left Edge (Roll Paper) Sets the size of the margin from the left edge of the paper where the image will not print.
Page 753 SP2000 2104 Paper Edge Detection Delay Adj The edge detection for image registration can vary depending on paper type due to differences in reflectivity, so printing problems can occur if the same threshold value is used for all types of paper. For this reason, use this SP code to set the threshold values used by the DRESS sensor to detect the right and left edges of different types of paper.
Page 754 2. Appendix 2: Service Program Mode [-20 to 20/1.0/0.1 mm] 9 Mat Film Right Edge [-20 to 20/2.5/0.1 mm] 10 Mat Film Left Edge [-20 to 20/1.0/0.1 mm] 11 Coated Paper (CAD) Right Edge [-20 to 20/4.0/0.1 mm] 12 Coated Paper (CAD) Left Edge [-20 to 20/0.0/0.1 mm] 13 Coated Paper Right Edge [-20 to 20/4.0/0.1 mm]...
Page 755 SP2000 [0 to 100/68/0.1%] 4 423 mm/s [0 to 100/42/0.1%] 5 200 mm/s [0 to 100/20/0.1%] 6 50 mm/s [0 to 100/5/0.1%] Carriage Adjustment DFU These SP codes determine where the carriage stops at the home position on the right over the maintenance unit and where it stops on the left over the left ink sump.
Page 756 2. Appendix 2: Service Program Mode 1 Normal/Recycled Paper [-1 to 1/0/0.1%] 2 IJ Normal Paper [-1 to 1/0/0.1%] 3 Translucent [-1 to 1/0/0.1%] 4 Coated Paper (CAD) [-1 to 1/0/0.1%] 5 Coated Paper [-1 to 1/0/0.1%] 6 Mat Film [-1 to 1/0/0.1%] 7 Special Paper [-1 to 1/0/0.1%]...
Page 757 SP2000 14 Coated Paper (CAD) [-1 to 1/0/0.1%] 15 Coated Paper [-1 to 1/0/0.1%] 16 Mat Film [-1 to 1/0/0.1%] 17 Special Paper [-1 to 1/0/0.1%] 18 Reserved 3 [-1 to 1/0/0.1%] 2190 DRESS Sensor Calibration Result DFU 1 LED PWM Setting Value [0 to 4095/0/1 PWM] 2 Magnification Ratio Register Value [0 to 255/0/1]...
Page 758 2. Appendix 2: Service Program Mode [0 to 65 535/0/1 pulse] 3 Paper Transport Length C [0 to 65 535/0/1 pulse] 4 Paper Transport Length D [0 to 65 535/0/1 pulse] 2194 DRESS Executed Result 1 Year [0 to 99/12/1 year] 2 Month [1 to 12/1/1 month] 3 Day...
Page 759 SP2000 [0 to 255/0/1] 11 Executed Count [0 to 65 535/0/1 times] 12 Reading Failure Count [0 to 65 535/0/1 times] 13 Calculation Failure Count [0 to 65 535/0/1 times] 14 Effect Recognition Failure Count [0 to 65 535/0/1 times] 15 Elapsed Failure Notice Count [0 to 65 535/0/1 times] 2198...
Page 760 2. Appendix 2: Service Program Mode [0 to 600/0/1 count] 7 HT2 (Filling Trigger Position) [0 to 600/0/1 count] 8 HT3 (Filling Trigger Position) [0 to 600/0/1 count] 9 HT4 (Filling Trigger Position) [0 to 600/0/1 count] 10 HT5 (Filling Trigger Position) [0 to 600/0/1 count] 2210 Air Leakage Alert Monitor Mode...
Page 761 SP2000 Touch [EXECUTE] to check the status of the left cradle print head units (K1, K2). 2 Carriage Unit (Color) Touch [EXECUTE] to check the status of the right cradle print head units (C, YM). 2212 Operation Start Time DFU This SP displays the start timer for the air check diagnostic mode in the format YYear MMonth DDday hhour ss sec..
Page 762 2. Appendix 2: Service Program Mode 2216 Air Purge Filling Count Thresh DFU Sets the threshold for the number of purges and fillings. • At the end of the period, the difference between the counts between the previous and current period is calculated. •...
Page 763 SP2000 [0 to 999 999/0/1] 3 H3 [0 to 999 999/0/1] 4 H4 [0 to 999 999/0/1] 2231 PM Counter Indication These SP codes monitor the service life of parts and display the amount of usage expressed as a percent and mm. 1 Carriage Unit (Black) [0 to 500/0/1 %] 2 Carriage Unit (Color)
Page 764 2. Appendix 2: Service Program Mode This SP keeps track of the progress of ink filling so this information will not be lost in the event that the ink filling is interrupted by the opening of a front cover, loss of power to the machine, and so on.
Page 765 SP2000 The status of the H4 print head (YM). [0 to 31/0/1] 0: Normal 1: Air mixing at job end 2: Air mixing after idle time 4: Air mixing after ink pumps idle 2246 Ink Supply Operation Time This SP code displays the total operation time of the ink pumps during ink supply to the print head sub tanks.
Page 766 2. Appendix 2: Service Program Mode This SP code monitors and displays the progress of each print head unit during the ink filling sequence. If the progress of ink filling is interrupted, the machine will know where to resume filling (and at which unit) after normal operation has been restored. The following actions can interrupt ink filling: •...
Page 767 SP2000 If the machine remains idle in a low humidity environment, the ink sub tanks can dry out and the OCFS feelers may not return to their correct positions after air is purged from the tanks. This misalignment could prevent achieving the correct negative pressure in the sub tank. To prevent this problem: •...
Page 768 2. Appendix 2: Service Program Mode [0 to 65 535/0/1 count] 2255 Ink Pre-near End Threshold DFU Ink consumption is measured with a software count and is expressed as a percentage of ink remaining. The ink near end and ink end alerts are issued in three stages: •...
Page 769 SP2000 2256 Ink Near End Threshold DFU Ink consumption is measured with a software count and is expressed as a percentage of ink remaining. The ink near end and ink end alerts are issued in three stages: Pre-near end (35% remains), near end (20% remains), and ink out (0% remains). Stage Alert Message <color>...
Page 770 2. Appendix 2: Service Program Mode <color> ink low Pre-near end display Prepare a new <color> ink cartridge <color> ink out soon Near end display After <color> ink out all printing stops Ink out Ink out Use this SP to adjust the ink out threshold. Ink out alert for K ink cartridge.
Page 771 SP2000 The amount of ink or fluid in the C cartridge. [0 to 65 535/0/1 x10 ul] The amount of ink or fluid in the M cartridge. [0 to 65 535/0/1 x10 ul] The amount of ink or fluid in the Y cartridge. [0 to 65 535/0/1 x10 ul] 2259 Front Cover Open DFU...
Page 772 2. Appendix 2: Service Program Mode [0 to 10/2.05/0.01 mm] 2 Delta 1 [0 to 10/1.09/0.01 mm] 3 R min [0 to 0.5/0.185/0.001 ml/mm] 4 Y min [0 to 0.5/0.185/0.001 ml/mm] 5 R max [0 to 0.5/0.265/0.001 ml/mm] 6 R Ymax [0 to 0.5/0.265/0.001 ml/mm] 7 Q max [0 to 1/0.6/0.001 ml/mm]...
Page 773 SP2000 [0 to 65 535/0/1 pulse] 15 Feeler Position: Sucking HT4 [0 to 65 535/0/1 pulse] 16 Feeler Position: Sucking HT5 [0 to 65 535/0/1 pulse] 17 Flattering Range after Acceleration [0 to 100/50.8/0/1 mm] 18 Flattering Range after Deceleration [0 to 100/0/0.1 mm] 2303 Sucking after Ink End - Sucking Feeler Travel I DFU...
Page 774 2. Appendix 2: Service Program Mode There are frequent ink pump motor timeouts during ink filling. (There are 5 timeouts for each ink tank during initial ink filling.) Every time an ink pump switches on, the firmware checks to confirm that the OCFS is on. If the OCFS does not come on after 2 sec., the motor switches off.
Page 775 SP2000 Displays count for P4 pump (Y). [0 to 0xFFFF FFFF/0/1] 8 Pump Stop Time P5 Displays count for P5 pump (M). [0 to 0xFFFF FFFF/0/1] 2308 Supply Unit Operation Duty DFU 1 C Setting 1 Sets the pump duty temperature threshold. [0 to 100/21/1 C] 2 C Setting 2 Sets the pump duty temperature threshold.
Page 776 2. Appendix 2: Service Program Mode Adds a correction value for pump duty during ink filling. [0 to 10/1/0/1 %] 9 Add Twin Pump D% Add a correction value for TWIN pump simultaneous drive duty during ink filling. [0 to 10/0/0.1 %] Note: TWIN pump refers to both pumps that pump black ink from the K ink cartridge, one pumps ink to K1 and the other pumps to K2.
Page 777 SP2000 The firmware count triggers a prompt to tell the operator when the left ink sump tank is near-full, and then finally full and in need of replacement. The count is stored in NVRAM. • Near full: 425 cc • Tank full: 500 cc •...
Page 778 2. Appendix 2: Service Program Mode A software count triggers a prompt to tell the operator when the right ink sump is near- full, and then finally full and in need of replacement. • The count is done by counting the usage of the wiper in the maintenance unit. •...
Page 779 SP2000 This SP adjusts the threshold for the tank full alert for the ink collector tank on the right side of the machine below the maintenance unit. • This tank has its own ID chip which holds the threshold value. •...
Page 780 2. Appendix 2: Service Program Mode This SP adjusts the threshold for the tank full alert for the left ink sump at the far left side of the machine. • The left ink sump has no ID chip. • Changing this SP setting changes the threshold value stored in NVRAM. [1 to 800/500/1 ml] 6 Waste Ink Box: Left Near Full Threshold This SP adjusts the threshold for the tank near-full alert for the left ink sump at the far left...
Page 781 SP2000 Here is a list of the settings that can be applied for this SP code: 10 = 10 hr, 24 = 24 hr (1 day) 72 = 72 hr (3 days) 168 = 168 hr (1 week) 1080 = 1080 hr (45 days) 2160 = 2160 hr (3.5 months) 43,800 = 43,800 hr (5 years) 1 Little Flushing...
Page 782 2. Appendix 2: Service Program Mode 2514 Auto Cleaning Start Threshold DFU This SP code sets the threshold setting to trigger automatic cleaning, based on the mist count. • The nozzle condition deteriorates while the printer is in use due to ink mist that starts to cling to the nozzles and accumulate inside the suction caps of the maintenance unit.
Page 783 SP2000 3 Paper Dust: Before Capping [1 to 65535/736/1] 4 Decapping [0 to 86400/3600/1 sec] 2515 OCFS Filling Flag After CL(eaning) Shows filling occurred during execution or immediately after the cleaning sequence. [0 to 31/0/1] 0: Not executed, 1: Executed 2516 Mid Cleaning setting DFU 1 Mode Setting...
Page 784 2. Appendix 2: Service Program Mode These SP codes set a timer to restrict this operation. If the time does not elapse, then the maintenance cycle or time of cleaning (cleaning or flushing) does not execute. Also, you can set a temperature to be applied to the same time interval. If the temperature does not deviate more than this setting during the same time period, then operation is not done.
Page 785 SP2000 6 Last Maintenance Type H1 This SP codes sets a time interval for the execution of the most recent type of maintenance (cleaning, or flushing) for H1 (K1). If this time interval has not elapsed when the machine is powered on, or after it has remained idle (if flushing (or cleaning) was executed during the previous cycle, for example) flushing (or cleaning) will not be done again.
Page 786 2. Appendix 2: Service Program Mode If a timer has been set H1 with SP2517-001 above for last maintenance time to prevent useless maintenance cycles, then this setting will set a temperature change to be applied to the same time. If there is no significant temperature change within the time interval, then the maintenance cycle will not execute for H1 (K1).
Page 787 SP2000 Use this SP code to switch on/off the number of times that the downtime cycles execute. The settings of SP2521-001 to -003 allow you to set the number of times the cycles (small downtime purge, large downtime purge, and downtime) cleaning execute. [0 to 15/0/1] 2521 Mainten.
Page 788 2. Appendix 2: Service Program Mode Setting Binary • The bits are set up for color heads H3, H4 (12) so a small downtime purge is executed 1 time (default), large time purge 2 times, and downtime cleaning 2 times. Example 2 Setting 2520-1...
Page 789 SP2000 3 Consumption Counter HT3 C sub tank [0 to 99999999 nl] 4 Consumption Counter HT4 Y sub tank [0 to 99999999/0/1 nl] 5 Consumption Counter HT5 M sub tank [0 to 99999999 nl] 2706 Ink On Near End This SP displays the amount of ink consumed by each print head sub tank when the near-end ink alert is issued for an ink cartridge.
Page 790 2. Appendix 2: Service Program Mode [0 to 99999999/0/1 nl] 2708 Ink After End The ID chips attached to each ink cartridge keep an accurate account of the amount ink sent to each sub tank in the carriage unit. These SP codes display an average of the total amount of ink consumed from each ink cartridge.
Page 791 SP2000 2910 Maintenance Mode Setting DFU 1 to 30 Setting 1 to 30 2959 Engine Control IC ID Indication This SP displays the name and firmware version number of the engine control module (CHOPIN). • The CHOPIN module on the IPU is initialized at power on. •...
Page 792 2. Appendix 2: Service Program Mode This SP codes sets the threshold for the number of points for the temperature or humidity to change to activate this feature. [0 to 100/30/0.1 %] 2 Humidity Fluctuation [0 to 100/5/0.1 %] 3 HT1 Correction Value [-10 to 10/0/0.01 mm] 4 HT2 Correction Value [-10 to 10/0/0.01 mm]...
Page 793 SP3000 SP3000 3001 Head Gap Adjustment Mj2 – 24KHZ DFU [-400 to 400/0/1 dots] 1 Adjusted Value on Fitting B 3 Adjusted Value on Fitting D 6 Adjusted Value on Fitting F 51 By-pass: Normal-Thick B 53 By-pass: Normal-Thick D 56 By-pass: Normal-Thick F 101 Paper Supply 1: Normal-Thick B 103 Paper Supply 1: Normal-Thick D...
Page 794 2. Appendix 2: Service Program Mode 8 Adjusted Valule on Filling H 51 By-pass: Normal-Thick B 52 By-pass: Normal-Thick C 53 By-pass: Normal-Thick D 54 By-pass: Normal-Thick E 55 By-pass: Normal-Thick A 56 By-pass: Normal-Thick F 57 By-pass: Normal-Thick G 58 By-pass: Normal-Thick H 62 By-pass: Thick C 64 By-pass: Thick E...
Page 795 SP3000 106 Paper Supply 1: Normal-Thick F 107 Paper Supply 1: Normal-Thick G 108 Paper Supply 1: Normal-Thick H 112 Paper Supply 1: Thick C 114 Paper Supply 1: Thick E 115 Paper Supply 1: Thick A 117 Paper Supply 1: Thick G 118 Paper Supply 1: Thick H 121 Paper Supply 1: Escape B 122 Paper Supply 1: Escape C...
Page 796 2. Appendix 2: Service Program Mode 167 Paper Supply 2: Thick G 168 Paper Supply 2: Thick H 171 Paper Supply 2: Escape B 172 Paper Supply 2: Escape C 173 Paper Supply 2: Escape D 174 Paper Supply 2: Escape E 175 Paper Supply 2: Escape A 176 Paper Supply 2: Escape F 177 Paper Supply 2: Escape G...
Page 797 SP3000 6 Adjusted Value on Fitting C 51 By-pass: Normal-Thick A [-400 to 400/0/1]] 53 By-pass: Normal-Thick B 56 By-pass: Normal-Thick C 101 Paper Supply 1: Normal-Thick A 103 Paper Supply 1: Normal-Thick B 105 Paper Supply 1: Normal-Thick K 106 Paper Supply 1: Normal-Thick C 151 Paper Supply 2: Normal-Thick A 153 Paper Supply 2: Normal-Thick B...
Page 798 2. Appendix 2: Service Program Mode 57 By-pass: Normal-Thick G 62 By-pass: Thick C 64 By-pass: Thick E 65 By-pass: Thick A 67 By-pass: Thick G 68 By-pass: Thick H 71 By-pass: Escape A 73 By-pass: Escape B 76 By-pass: Escape C 102 Paper Supply 1: Normal-Thick C 104 Paper Supply 1: Normal-Thick E 105 Paper Supply 1: Normal-Thick A...
Page 799 SP3000 158 Paper Supply 2: Normal-Thick H 162 Paper Supply 2: Thick C 164 Paper Supply 2: Thick E 165 Paper Supply 2: Thick A 167 Paper Supply 2: Thick G 168 Paper Supply 2: Thick H 171 Paper Supply 2: Escape A 173 Paper Supply 2: Escape B 176 Paper Supply 2: Escape C 3007...
Page 800 2. Appendix 2: Service Program Mode The SP codes above (SP3007) reduce the unevenness in the platen gap of the print heads in the main scan direction during bi-directional printing. The wider the horizontal area of printing, the greater the chance of variation in the gap. These are the factors that affect the head/platen gap: •...
Page 801 SP3000 100 Nozzle Check Pattern Printing (User) 101 Paper Feed Length Adjustment 102 Nozzle Check Pattern Printing (Mj2) 103 Nozzle Check Pattern Printing (Mj4) 104 2 by 2 Pattern (High Speed) 105 2 by 2 Pattern (Standard) 3111 Pattern Notice Paper Selection DFU 1 By-pass Feed 2 Paper Input 1 3 Paper Input 2...
Page 802 2. Appendix 2: Service Program Mode 6 Setting 6 7 Setting 7 8 Setting 8 9 Setting 9 10 Setting 10 11 Setting 11 12 Setting 12 13 Setting 13 14 Setting 14 15 Setting 15 3113 Pattern Notice Paper Thickness v 1 By-pass Feed [0 to 255/0/1] •...
Page 803 SP3000 [0 to 2/0/1] • 0: Normal height • 1: 1 mm • 2: 2 mm 3115 Pattern Notice Image Mode - Image Mode 1: Standard 2: Quality 3: High Speed [0 to 255/0/1] 3116 Pattern Notice - Color/Black & White DFU [0 to 255/0/1] 3126 Gap Section Correction DFU...
Page 804 2. Appendix 2: Service Program Mode 11 1016: Color 2K 12 1016: Color 2L 13 847: 2A 14 847: 2B 15 847: 2C 16 847: 2D 17 847: 2E 18 847: 2F 19 847: 2G 20 847: 2H 21 847: 2I 22 847: 2J 23 847: 2K 24 847: 2L...
Page 805 SP3000 37 1016: Black & White 1f A 38 1016: Black & White 1f B 39 1016: Black & White 1f C 40 1016: Black & White 1f D 41 1016: Black & White 1f E 42 1016: Black & White 1f F 43 1016: Black &...
Page 806 2. Appendix 2: Service Program Mode 63 847: 1C 64 847: 1D 65 847: 1E 66 847: 1F 67 847: 1G 68 847: 1H 69 847: 1I 70 847: 1J 71 847: 1K 72 847: 1L 73 423: 1A 74 423: 1B 75 423: 1C 76 423: 1D 77 423: 1E...
Page 807 SP3000 89 677: Color 2E 90 677: Color 2F 91 677: Color 2G 92 677: Color 2H 93 677: Color 2I 94 677: Color 2J 95 677: Color 2K 96 677: Color 2L 97 677: Black & White 1fA 98 677: Black & White 1fB 99 677: Black &...
Page 808 2. Appendix 2: Service Program Mode 115 677: Black & White 1rG 116 677: Black & White 1rH 117 677: Black & White 1rI 118 677: Black & White 1rJ 119 677: Black & White 1rK 120 677: Black & White 1rL 121 1200: 2A 122 1200: 2B 123 1200: 2C...
Page 809 SP3000 141 1200: 1I 142 1200: 1J 143 1200: 1K 144 1200: 1L 3130 Head Rank (Pattern) DFU Head rank means the wave and voltage rank of the print head. • Wave rank: Print eject wave <(A2000-002)> is a, b, c, d (4 types of wave data) •...
Page 810 2. Appendix 2: Service Program Mode Head rank means the wave and voltage rank of the print head. • Wave rank: Print eject wave <(A2000-002)> is a, b, c, d (4 types of wave data) • Voltage rank: <Voltage compensation power (A2010-002) is A to H (8 types of correction data) •...
Page 811 SP3000 After replacement of the black print head unit, the density of the black bands (printed by K1, K2) must be checked for equal density. • If the density is not the same, the lighter band must be adjusted to the appearance of the darker band.
Page 812 2. Appendix 2: Service Program Mode 3 IJ Normal Paper [0 to 1800/0/1 sec] 5 Translucent [0 to 1800/0/1 sec] 6 Mat Film [0 to 1800/15/1 sec] 7 Coated (CAD) Paper [0 to 1800/0/1 sec] 8 Coated Paper [0 to 1800/0/1 sec] 10 Special Paper [0 to 1800/0/1 sec] 3141...
Page 813 SP3000 [0 to 1/1/1] 3142 Outline Correction DFU Switches off/on the algorithm to smooth "jaggies" in images and text. Do not change this setting. [0 to 1/1/1] 1:ON 2:OFF 3143 Print Head Joint Correction DFU 3145 Printing Direction Selection DFU The main scan drive control sequence controls: •...
Page 814 2. Appendix 2: Service Program Mode SP4000 4008 Scanner Sub Scan - Magnification Adjustment Magnification (image enlargement/reduction) in the sub scan (vertical) direction is done by adjusting the speed of the scanner motor when the image is scanned. Adjustment is done relative to the default setting of 100% •...
Page 815 SP4000 [-4 to 4/0.0/0.1 mm] • A higher setting "+" shifts the image away from the right edge of the paper as it exits for a wider margin. • A lower setting "-" shifts the image to toward the right edge of the paper as it exits for a narrower margin.
Page 816 2. Appendix 2: Service Program Mode Sets the length of the pages for the scanner free rund [0.2 to 30/0.6/0.1 m] 4101 Scanner Main Scan The following SP codes (002-010) are used to adjust scanning in the main scan direction in the range -1.0% to +1.0% in 0.1% steps (Default: 0.0%) for different types of paper.
Page 817 SP4000 [-1 to 1/0/0.1%] 4417 IPU Test Pattern Setting - Pattern Selection Enter the number for the desired test pattern, switch the display to the "Copy Window" then press the [Start] button. [0 to 14/0/1] Pattern Name Scanned Image Gradation Main Scan A Gradation Sub Scan A Gradation RGBCMYK Grid Pattern A...
Page 818 2. Appendix 2: Service Program Mode [0 to 3/3/1] 4540 Print Coverage DFU 1 RY Phase: Option [0 to 255/0/1] 2 RY Phase: R [-256 to 255/0/1] 3 RY Phase: G 4 RY Phase: B 5 YR Phase: Option [0 to 255/0/1] 6 YR Phase: R [-256 to 255/0/1] 7 YR Phase: G...
Page 819 SP4000 16 GY Phase: B 17 GC Phase: Option [0 to 255/0/1] 18 GC Phase: R [-256 to 255/0/1] 19 GC Phase: G 20 GC Phase: B 21 CG Phase: Option [0 to 255/0/1] 22 CG Phase: R [-256 to 255/0/1] 23 CG Phase: G 24 CG Phase: B 25 CB Phase: Option...
Page 820 2. Appendix 2: Service Program Mode [0 to 255/0/1] 34 BM Phase: R [-256 to 255/0/1] 35 BM Phase: G 36 BM Phase: B 37 MB Phase: Option [0 to 255/0/1] 38 MB Phase: R [-256 to 255/0/1] 39 MB Phase: G 40 MB Phase: B 41 MR Phase: Option [0 to 255/0/1]...
Page 821 SP4000 [-256 to 255/0/1] 51 WHITE:G 52 WHITE:B 53 BLACK: Option [0 to 255/0/1] 54 BLACK:R [-256 to 255/0/1] 55 BLACK:G 56 BLACK:B 4550 Scan Apli:Txt/Print DFU These SP codes enhance the quality of originals scanned in the Text mode (printing) (selected on the operation panel).
Page 822 2. Appendix 2: Service Program Mode 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Text mode (printing). [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Text mode (printing).
Page 823 SP4000 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Text mode (copying). [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Text mode (copying).
Page 824 2. Appendix 2: Service Program Mode 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Background Lines mode. [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Background Lines mode.
Page 825 SP4000 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Text/Photo mode. [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Text/Photo mode.
Page 826 2. Appendix 2: Service Program Mode 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Photo mode. [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Photo mode.
Page 827 SP4000 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Grayscale mode. [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Grayscale mode.
Page 828 2. Appendix 2: Service Program Mode 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Color Text/Photo mode. [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Color Text/Photo mode.
Page 829 SP4000 8 Contrast: 1-255 Sets the overall contrast of images scanned in the Glossy Photo mode. [1 to 255/128/1] 1 (Weakest), 128 (Medium: Default), 255 (Strongest) Note: Raising the contrast level may increase moiré 9 Ind Dot Erase: 0(Off) 1-7 (Weak-Strong) Sets the level of independent dot erasure to improve the appearance in the backgrounds of images scanned in the Glossy Photo mode.
Page 830 2. Appendix 2: Service Program Mode 3 CIS3 4 CIS4 5 CIS5 4700 FPGA ID Indication – Volans This SP displays an hexadecimal string that displays the ID of the FPGA (Volans) on the SIB. 4709 Gray Balance Adj Value: Current These SP codes store and display the RGB values set before and after shipping for each grayscale balance adjustment done for each of the five CIS elements.
Page 831 SP4000 5 CIS5 4732 Gain Adjustment: Current DFU Displays the gain value of analog ASIC (LM98714) of each CIS unit after white level is adjusted when the machine is powered on. The peak value for standard white plate reading (the shading data peak value) is set to 880 ±20 digits by white level adjustment. The setting can be written with this SP and the set value is reflected in the analog ASIC (LM98174) of the CIS when an original is scanned.
Page 832 2. Appendix 2: Service Program Mode 8 CIS3 G 9 CIS4 G 10 CIS5 G 11 CIS1 B 12 CIS2 B 13 CIS3 B 14 CIS4 B 15 CIS5 B 4735 White Level Data DFU Displays the shading peak data after to confirm the data of the last white level adjustment after white level has been adjusted for RGB for each of the five CIS units.
Page 833 SP4000 15 CIS5 G 4745 CIS Auto-Adj Error Flag DFU (15) 0000 0000 0000 0000 (0) White Level 1 White Level CIS 1 2 White Level CIS 2 3 White Level CIS 3 4 White Level CIS 4 5 White Level CIS 5 Displays AGC adjustment or error flags after white level adjustment of each of the five CIS units after the CIS unit self-adjusts when the machine is powered on.
Page 834 2. Appendix 2: Service Program Mode 9 Black Level: CIS 4 10 Black Level: CIS 5 Displays AGC adjustment or error flags after black level adjustment of each of the five CIS units after the CIS unit self-adjusts when the machine is powered on. 0: Normal 1: Abnormal (7) 0000 0000 (0)
Page 835 SP4000 This SP sets the mode for the CIS test pattern. [0 to 5 /1/1] Black coverage 0x000 fixed Main Scan 1-Pitch Gradation (1 Step/1 Pixel 0x000 0x001 0x002, 0x3FE 0x3FF 0x000 0x001) Main Scan 4-Pitch gradation (4-Step/1 pixel 0x000 > 0x004 0x0080x3F8 0x3FC 0x000 0x001 Main Scan 0, 1023 Alternate Pattern 1 (0x000 0x03FF 0x000 0x03FF) Main Scan 0, 1023 Alternate Pattern 2 (0x000 0x03FF 0x000 0x03FF)
Page 836 2. Appendix 2: Service Program Mode 3 CIS 3 R 4 CIS 4 R 5 CIS 5 R 6 CIS 1 G 7 CIS 2 G 8 CIS 3 G 9 CIS 4 G 10 CIS 5 G 11 CIS 1 B 12 CIS 2 B 13 CIS 3 B 14 CIS 4 B...
Page 837 SP4000 Displays the AEREF value used to supplement shading processing. [-512 to 511/0/1] 2 Define Target This SP sets the correction coefficient used to achieve the optimum adjustment for shading correction in scanned images. [0 to 1023/800/1] 3 Digital AE - AEREF Correction Setting This SP displays and sets the AEF value used to obtain the optimum results for shading correction in scanned images.
Page 838 2. Appendix 2: Service Program Mode 4903 Filter Setting Use this if density is not equal in shaded areas of the copy. The change from high to low density areas in shaded areas must be smooth. Do these SP adjustments if you see “false outlines”...
Page 839 SP4000 Adjusts the synchro-cut position. [-9.9 to +9.9/0.0/0.1 mm ] Use the 210 mm position in the sample to check the difference. This setting is used to calculate the motor clock count for adjusting the difference. 2 Input Tolerance: 1000 mm Adjusts the synchro-cut position.
Page 840 2. Appendix 2: Service Program Mode 2 Position Sets the original position where the motor speed adjustment for SP4965-1 starts. [0 to 200/112/1 mm] 3 Trailing Edge Specifies the point 14.5 mm past the original set sensor where the speed of the original exit motor should be adjusted.
Page 841 SP4000 [0 to 255/16/1] 8 CIS Joint Adjustment CIS2-3 Sub Scan [0 to 2815/2580/1] 9 CIS Joint Adjustment CIS3-4 Sub Scan [0 to 255/104/1] 10 CIS Joint Adjustment CIS4-5 Sub Scan [0 to 2815/2572/1] 4973 Scan Correction – CIS Scan Setting Difference in Grade Adj. This SP turns on image adjustment feature that corrects slight misalignment of the image at the joints of the CIS elements.
Page 842 2. Appendix 2: Service Program Mode [-2048 to 2047/1024/1] 3 Color Conversion Parameter CIS1 b12 [-2048 to 2047/0/1] 4 Color Conversion Parameter CIS1 b13 [-2048 to 2047/0/1] 5 Color Conversion Parameter CIS1 b2 [-2048 to 2047/0/1] 6 Color Conversion Parameter CIS1 b21 [-2048 to 2047/1024/1] 7 Color Conversion Parameter CIS1 b22 [-2048 to 2047/1024/1]...
Page 843 SP4000 [-2048 to 2047/0/1] 16 Color Conversion Parameter CIS2 b13 [-2048 to 2047/0/1] 17 Color Conversion Parameter CIS2 b2 [-2048 to 2047/0/1] 18 Color Conversion Parameter CIS2 b21 [-2048 to 2047/0/1] 19 Color Conversion Parameter CIS2 b22 [-2048 to 2047/1024/1] 20 Color Conversion Parameter CIS2 b23 [-2048 to 2047/0/1] 21 Color Conversion Parameter CIS2 b3...
Page 844 2. Appendix 2: Service Program Mode [-2048 to 2047/0/1] 29 Color Conversion Parameter CIS3 b2 [-2048 to 2047/0/1] 30 Color Conversion Parameter CIS3 b21 [-2048 to 2047/0/1] 31 Color Conversion Parameter CIS3 b22 [-2048 to 2047/1024/1] 32 Color Conversion Parameter CIS3 b23 [-2048 to 2047/0/1] 33 Color Conversion Parameter CIS3 b3 [-2048 to 2047/0/1]...
Page 845 SP4000 [-2048 to 2047/0/1] 42 Color Conversion Parameter CIS4 b21 [-2048 to 2047/0/1] 43 Color Conversion Parameter CIS4 b22 [-2048 to 2047/1024/1] 44 Color Conversion Parameter CIS4 b23 [-2048 to 2047/0/1] 45 Color Conversion Parameter CIS4 b3 [-2048 to 2047/0/1] 46 Color Conversion Parameter CIS4 b31 [-2048 to 2047/0/1] 47 Color Conversion Parameter CIS4 b32...
Page 846 2. Appendix 2: Service Program Mode [-2048 to 2047/0/1] 55 Color Conversion Parameter CIS5 b22 [-2048 to 2047/1024/1] 56 Color Conversion Parameter CIS5 b23 [-2048 to 2047/0/1] 57 Color Conversion Parameter CIS5 b3 [-2048 to 2047/0/1] 58 Color Conversion Parameter CIS5 b31 [-2048 to 2047/0/1] 59 Color Conversion Parameter CIS5 b32 [-2048 to 2047/0/1]...
Page 847 SP4000 3 Speed 3 4 Speed 4 5 Speed 5 6 Speed 6 7 Speed 7 8 Speed 8 9 Speed 9 10 Speed 10 11 Speed 11 12 Speed 12 13 Speed 13 14 Speed 14 15 Speed 15 4994 Document Feed Speed Adjustment 1 Position 1...
Page 848 2. Appendix 2: Service Program Mode 11 Position 11 12 Position 12 13 Position 13 14 Position 14 15 Position 15 Detailed Description for SP4993, SP4994 When a long original, or a special original (extremely thin or fragile) with a carrier sheet, is fed into the scanner unit, this creates a load on the scanner when the scanned portion of the original behind the scanner unit starts to sag.
Page 849 SP4000 roller until it can be removed manually. This feature can be switched on/off with SP4975 (Prevent Original Falling).
Page 850 2. Appendix 2: Service Program Mode SP5000 mm/inch Display Selection Selects whether mm or inches are used in the display. 5024 Note: After selecting the number, you must turn the main power switch off and on. Europe/Asia model: [0 = mm/1 = inch] American model: [0 = mm/1 = inch] Accounting Counter 5045...
Page 851 SP5000 Switches paper display off/on. [0 to 1/0/1] 0: Disable (no display) 1: Enable (display) 5051 Toner Refill Detection Display Not Used This setting disables or enables the toner refill alert on the operation panel. [0 to 1/0/1] [0:ON] [1:OFF] Display IP Address 5055 Switches the banner display of MFP device display on and off.
Page 852 2. Appendix 2: Service Program Mode 3 Right Ink Sump 9 Print Head Unit Black 10 Print Head Unit Color 5071 Set Bypass Paper Size Display When this SP is enabled, a pop-up will appear and tell the operator whether the size of the paper in the bypass tray matches the size of the paper selected on the operation panel display.
Page 853 SP5000 Non-Std. Paper Sel Not Used Determines whether a non-standard paper size can be input for the universal cassette trays (Tray 2, Tray 3) 5112 [0 to 1/1/1] 0: No 1: Yes. If "1" is selected, the customer will be able to input a non-standard paper size using the UP mode.
Page 854 2. Appendix 2: Service Program Mode This SP sets the machine for the MF Key Card Extension. 0: OFF, 1: ON Disable Copying Temporarily denies access to the machine. Japan Only 5118 [0 to 1/0/1] 0: Release for normal operation 1: Prohibit access to machine Mode Clear Opt.
Page 855 SP5000 CE Login If you will change the printer bit switches, you must 'log in' to service mode with this SP before you go into the printer SP mode. 5169 [0 to 1/0/1] 0: Off. Printer bit switches cannot be adjusted. 1: On.
Page 856 2. Appendix 2: Service Program Mode Set Time DFU Sets the time clock for the local time. This setting is done at the factory before delivery. The setting is GMT expressed in minutes. [–1440 to 1440/-300/1 min.] • JA: +540 (Tokyo) 5302 •...
Page 857 SP5000 Summer Time Lets you set the machine to adjust its date and time automatically with the change to Daylight Savings time in the spring and back to normal time in the fall. This SP lets you set these items: Day and time to go forward automatically in April.
Page 858 2. Appendix 2: Service Program Mode Access Control DFU This SP adjusts the settings below when installing and SDK application. 5401 Note: "SDK" is the "Software Development Kit". This data can be converted from SAS (VAS) when installed or uninstalled. 103 Default Document ACL Used to assign the default access user access privileges to their own documents on the document server.
Page 859 SP5000 User Code Count Clear 5404 Clears the counts for the user codes assigned by the key operator to restrict the use of the machine. Press [EXECUTE] to clear. 5411 LDAP Certification 4 Simplified Authentication Determines whether easy LDAP certification is done. [0 or 1/1/1] 1: On, 0: Off 5 Password Null Not Permit Enabled only when SP5411-4 is set to "1"...
Page 860 2. Appendix 2: Service Program Mode Sets a limit on the frequency of lockouts for account lockouts. [1 to 10/5/1/step] 3 Cancellation On/Off Determines whether the system waits the prescribed time for input of a correct user ID and password after an account lockout has occurred. [0 or 1/0/-] 0: Off (no wait time, lockout not cancelled) 1: On (system waits, cancels lockout if correct user ID and password are entered.
Page 861 SP5000 Sets the time limit to stop a password attack once such an attack has been detected. [1 to 10/5/1 sec./step] 5416 Access Information 1 Access Use Max Num Limits the number of users used by the access exclusion and password attack detection functions.
Page 862 2. Appendix 2: Service Program Mode Sets a limit on the number of requests received for certification in order to slow down the certification speed when an excessive number of access attempts have been detected. [50 to 200/200/1 attempt/step] 5420 User Authentication These settings should be done with the System Administrator.
Page 863 SP5000 Switches browser authentication off and on. [0 to 1/0/1] 0:Authenticate 1:Do not authenticate 5430 Auth Dialog Message Change 1 Message Change On/Off 2 Message Text Download 3 Message Text ID [0 to 1/0/1 0: OFF 1: ON 5431 External Auth User Preset Allows or does not allow the copying for each data.
Page 864 2. Appendix 2: Service Program Mode 5481 Authentication Error Code These SP codes determine how the authentication failures are displayed. 1 System Log Disp Determines whether an error code appears in the system log after a user authentication failure occurs. [0 or 1/ 0 /1] 0: Off, 1: On 2 Panel Disp...
Page 865 SP5000 2 Original Count Alarm [0 to 1/0/1] 0: No alarm sounds 1: Alarm sounds after the number of originals passing through the ARDF > 10,000 Jam Alarm Japan Only Sets the alarm to sound for the specified jam level (document misfeeds are not included). RSS use only [0 to 3/3/1 step] 5504...
Page 866 2. Appendix 2: Service Program Mode 109 Interval: 257 mm 128 Interval: Other 132 Interval: A3 133 Interval: A4 141 Interval: B4 160 Interval: DLT 164 Interval: LG 165 Interval: Foolscap 166 Interval: LT 175 Interval: 12x18 225 Interval: 36 inch 227 Interval: 18 inch 226 Interval: 24 inch 228 Interval: 12 inch...
Page 867 SP5000 Sets the length of time to determine the length of an unattended paper jam. [03 to 30/1] This setting is enabled only when SP5508-4 is enabled (set to 1). 12 Jam Detection Continuous Count Sets the number of continuous paper jams required to initiate a call. [02 to 10/1] This setting is enabled only when SP5508-4 is enabled (set to 1).
Page 868 2. Appendix 2: Service Program Mode [0 to 1/1/1] 12 Jam/Door Open Call [0 to 1/1/1] 5516 Individual PM Alarm Call This SP determines whether or not PM part alerts are displayed a the @Remote service center. Alerts are issued only for the following PM parts: •...
Page 869 SP5000 The color selection key has been moved from a hard key to a soft key. [0 to 1/0/1] 0:EXP 1:DOM 0: Presents 5 selections: • Auto color select • Full color • B&W • 2-color • Single-color. 5730 Extended Function Setting Not Used 5731 Counter Effect Not Used 5734...
Page 870 2. Appendix 2: Service Program Mode 9 Minute1 10 Hour2 11 Minute2 12 Retry Times 13 Interval 14 Encrypt Seed 20 Import Test 5747 Browser Setting 201 JPG Quality 202 Extened Memory Limit 203 Browser Setting 1 204 Browser Setting 2 205 Browser Setting 3 SP5749 5749...
Page 871 SP5000 Initializes all registration settings for the engine and copy process settings. 3 SCS Initializes default system settings, SCS (System Control Service) settings, operation display coordinates, and ROM update information. 4 IMH Memory Clr Clears Image Memory Handler which manages memory and HDD access. 5 MCS Initializes the automatic delete time setting for stored documents.
Page 872 2. Appendix 2: Service Program Mode Initializes the job login ID, SmartDeviceMonitor for Admin, job history, and local storage file numbers. 14 Clear DCS Setting Initializes the DCS (Delivery Control Service) settings. 15 Clear UCS Setting Initializes the UCS (User Information Control Service) settings. 16 MIRS Setting Initializes the MIRS (Machine Information Report Service) settings.
Page 873 SP5000 2 Paper Inlet Sensor: Lower 3 Paper Exit Sensor: Upper 4 Paper Exit Sensor: Lower 5 Front Register Sensor 6 By-pass Sensor 7 Output Sensor 10 Paper Feed Pressure Release Sensor: Upper 11 Paper Feed Pressure Release Sensor: Lower 12 Register Pressure Release Sensor: Lower 13 Residual Amount.
Page 874 2. Appendix 2: Service Program Mode 49 DRESS Sensor 2 50 Front Cover Sensor Left 51 Front Cover Sensor Right 52 Cartridge Cover Sensor 53 Roll Paper Cover Sensor 54 Waste Ink Box Cover Sensor 55 Waste Ink Box Setting Sensor 60 Sub Scan HP Sensor 61 Cutter Sensor Right 62 Cutter Sensor Left...
Page 875 SP5000 159 INKEND SENSOR M 160 INKEND SENSOR Y 170 Waste Ink Box 201 Original Width Sensor:A0 202 Original Width Sensor:A1 203 Original Width Sensor:A2 204 Original Width Sensor:A3 205 Original Width Sensor:B1 206 Original Width Sensor:B2 207 Original Width Sensor:B3 208 Original Width Sensor:B4 209 Original Width Sensor:914mm 210 Original Width Sensor:30"...
Page 876 2. Appendix 2: Service Program Mode 55 Paper Feed Clutch: Upper 56 Paper Feed Clutch: Lower 59 Sub Scan Motor 60 Sub Scan Motor Speed 63 Move Cutter Toward Right 64 Move Cutter Toward Left 65 Start Suction Fan 66 Suction Fan Speed 67 Suction Fan Revolution 71 DRESS LED On 110 Air Release Solenoid On/Off...
Page 877 SP5000 Displays the current number for Novita. [0 to 255/0/1] 5812 Service Tel. No. Setting 1 Service Inputs the telephone number of the CE (displayed when a service call condition occurs.) 2 Facsimile Use this to input the fax number of the CE printed on the Counter Report (UP mode). 3 Supply Displayed on the initial SP screen.
Page 878 2. Appendix 2: Service Program Mode Function Flag Enables or disables the remote service function. [0 to 1/0/1 /step] 0: Disabled, 1: Enabled NOTE: This SP setting is changed to "1" after @Remote registor has been completed. SSL Disable Uses or does not use the RCG certification by SSL when calling the RCG. [0 to 1/0/1 /step] 0: Uses the RCG certification 1: Does no use the RCG certification...
Page 879 SP5000 Displays the cause of an RCG error. Where Cumin is used, normally displays "0". [0 to 1/0/1] 0:Normal condition 1:Error • If "1" is displayed, this means that the authentication from client to server failed when the network re-booted. •...
Page 880 2. Appendix 2: Service Program Mode Proxy Port Number This SP sets the port number of the proxy server used for communication between Embedded RC Gate-N and the gateway. This setting is necessary to set up Embedded RC Gate-N. Note: This port number is customer information and is not printed in the SMC report. Proxy User Name This SP sets the HTTP proxy certification user name.
Page 881 SP5000 CERT: Up State Displays the status of the certification update. The certification used by Embedded RC Gate is set correctly. The certification request (setAuthKey) for update has been received from the GW URL and certification is presently being updated. The certification update is completed and the GW URL is being notified of the successful update.
Page 882 2. Appendix 2: Service Program Mode CERT: Error Displays a number code that describes the reason for the request for update of the certification. Normal. There is no request for certification update in progress. Request for certification update in progress. The current certification has expired. An SSL error notification has been issued.
Page 883 SP5000 Displays ID2 for the @Remote certification. Spaces are displayed as underscores (_). Asteriskes (*) indicate that no @Remote certification exists. "000000___________" indicates "Common certification". 90 CERT: Subject Displays the common name of the @Remote certification subject. CN = the following 17 bytes.
Page 884 2. Appendix 2: Service Program Mode Selection Dial/Push Not used Outside Line/Outgoing Number Not used Dial Up User Name Not used Dial Up Password Not used Local Phone Number Not used Connection Timing Adjustment: Incoming Not used Access Point Not used Line Connecting Not used Modem Serial Number...
Page 885 SP5000 Regist: Status Displays a number that indicates the status of the @Remote service device. • 0: Neither the @Remote device nor Embedded RCG Gate is set. • 1: The Embedded RCG Gate is being set. Only Box registration is completed. In this status, @Remote device cannot communicate with this device.
Page 886 2. Appendix 2: Service Program Mode Executes "Embedded RCG Registration". Register Result Displays a number that indicates the registration result. 0: Succeeded 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error...
Page 887 SP5000 @Remote communication is prohibited. The -12005 device has an Embedded RC gate-related problem. A confirmation request was made after the -12006 confirmation had been already completed. The request number used at registration was -12007 different from the one used at confirmation. Update certification failed because mainframe -12008 was in use.
Page 888 2. Appendix 2: Service Program Mode Sets the IP address of the RCG (Remote Communication Gate) destination for call processing at the remote service center. 3 RCG Port Sets the RCG port number of the destination for processing calls to the @Remote service center.
Page 889 SP5000 65 Job Spooling Enables/disables Job Spooling. [0 or 1/0/1/step] 0: Disabled, 1: Enabled 66 Job Spooling Clear: Start Time Treatment of the job when a spooled job exists at power on. 0: ON (Data is cleared) 1: OFF (Automatically printed) 69 Job Spooling (Protocol) Validates or invalidates the job spooling function for each protocol.
Page 890 2. Appendix 2: Service Program Mode This is the IPv6 local address link referenced on the Ethernet or wireless LAN (802.11b) in the format: "Link Local Address" + "Prefix Length" The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each. 147 Active IPv6 Stateless Address 1 149 Active IPv6 Stateless Address 2 151 Active IPv6 Stateless Address 3...
Page 891 • bit1: Consumable Supplier • bit2-15: Reserved (all) 237 Web shopping Link Visible Displays or does not display the link to Net RICOH on the top page and link page of the web system. [0 to 1/1/1] 0: Not display, 1:Display...
Page 892 2. Appendix 2: Service Program Mode 5832 Enter the SP number for the partition to initialize, then press #. When the execution ends, cycle the machine power off and on. 1 HDD Formatting (All) 2 HDD Formatting (IMH) 3 HDD Formatting (Thumbnail) 4 HDD Formatting (Job Log) 5 HDD Formatting (Printer Fonts) 6 HDD Formatting (User Info)
Page 893 SP5000 WEP Key Select Determines how the initiator (SBP-2) handles subsequent login requests. [0 to 1/1] 0: If the initiator receives another login request while logging in, the request is refused. 1: If the initiator receives another login request while logging in, the request is refused and the initiator logs out.
Page 894 0 to 6: Not used 5844 Transfer Rate Sets the speed for USB data transmission. [Full Speed] [Auto Change] Vendor ID Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU...
Page 895 SP5000 Device Release No. Sets the device release number of the BCD (binary coded decimal) display. [0000 to 9999/1] Enter as a decimal number. NCS converts the number to hexadecimal number recognized as the BCD. 5 Fixed USB Port Selects the PnP name standardization mode. [0 to 2/0/1/step] 0: Disable 1: Level 1...
Page 896 2. Appendix 2: Service Program Mode Delivery Error Display Time Use this setting to determine the length of time the prompt message is displayed when a test error occurs during document transfer with the NetFile application and an external device. [0 to 999/300/1 second /step] IP Address (Secondary) Specifies the IP address assigned to the computer designated to function as the...
Page 897 SP5000 Delivery Svr Capability (Ext) Changes the capability of the registered that the I/O device registered. [0 to 255/0/1 /step] Bit7 = 1 Address book usage limitation (Limitation for each authorized user) Bit6 = 1 RDH authorization link Bit5 to 0: Not used Server Scheme (Primary) DFU This is used for the scan router program.
Page 898 2. Appendix 2: Service Program Mode Machine ID Clear (For Delivery Server) Clears the unique ID of the device used as the name in the file transfer directory. Execute this SP if the connection of the device to the delivery server is unstable. After clearing the ID, the ID will be established again automatically by cycling the machine off and on.
Page 899 SP5000 This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD. The first time the machine is powered on with the new HDD installed, the system automatically takes the address book from the NVRAM and writes it onto the new HDD.
Page 900 2. Appendix 2: Service Program Mode 51 Backup All Addr Book Uploads all directory information to the SD card. 52 Restore All Addr Book Downloads all directory information from the SD card. 53 Clear Backup Info Deletes the address book data from the SD card in the service slot. Deletes only the files that were uploaded from this machine.
Page 901 SP5000 91 FTP Auth Port Setting Specifies the FTP port for getting a distribution server address book that is used in the identification mode. [0 to 65535/3671/1 /step] Encryption Stat 94 Shows the status of the encryption function for the address book data. Rep Resolution Reduction 5847-002 through 5847-006 changes the default settings of image data sent externally by the Net File page reference function.
Page 902 2. Appendix 2: Service Program Mode Switches access control on/off. 0000: OFF, 0001: ON 7 Access Ctrl: Comm. Log Fax (Lower 4bits) Switches access control on/off. 0000: OFF, 0001: ON 9 Acc. Ctrl.: Job Control (Lower 4 Bits) Switches access control on/off. 0000: OFF, 0001: ON 11 Acc.
Page 903 SP5000 Switches access control on/off. 0000: OFF, 0001: ON 213 Setting: Primary Srv DFU 214 Setting: Secondary Srv Specifies the maximum size of the image data that the machine can download. [1 to 1024/1024/1 MB /step] 215 Setting: Start Time 216 Setting: Interval Time 217 Setting: Timing Installation Date...
Page 904 2. Appendix 2: Service Program Mode Stamp Data Download Push [Execute] to download the fixed stamp data from the machine ROM onto the hard disk. 5853 • After downloading these stamps can be used by the system. If this is not done, the user will not have access to the fixed stamps ("Confidential", "Secret", etc.).
Page 905 SP5000 9 Copy HDD to SD Card (Latest 4 MB) 10 Copy HDD to SD Card (Latest 4 MB Any Key) 11 Erase HDD Debug Data 12 Erase SD Card Debug Data 13 Free Space on SD Card 14 Copy SD to SD (Latest 4 MB) 15 Copy SD to SD (Latest 4 MB Any Key) 16 Make HDD Debug 17 Make SD Debug...
Page 906 2. Appendix 2: Service Program Mode 1 Key 1 2 Key 2 3 Key 3 4 Key 4 These SPs allow you to set up to 10 keys for log files for functions that 5 Key 5 use common memory on the controller board. 6 Key 6 [-9999999 to 9999999/1] 7 Key 7...
Page 907 SP5000 SMTP Auth Direct Sending Occasionally, all SMTP certifications may fail with SP5860 006 set to "2" to enable encryption during SMTP certification for the SMTP server. This can occur if the SMTP server does not meet RFC standards. In such cases you can use this SP to set the SMTP certification method directly.
Page 908 2. Appendix 2: Service Program Mode Common Key Info Writing Not Used 5870 Writes to flash ROM the common proof for validating the device for NRS specifications. 1 Writing 3 Initialize Initializes the set certification. When the GW controller board is replaced with a new one for repair, you must execute the "Initiralize (-003)"...
Page 909 SP5000 2 Reboot Type This setting determines how the machine reboots after an SC code is issued. [0 to 1/0/1] 0: Allows manual reboot, 1: Automatic reboot Option Setup 5878 This SP enables the bullt-in DOS application feature (Data Overwrite Security). 1 Data Overwrite Security Enables the Data Overwrite Security unit.
Page 910 2. Appendix 2: Service Program Mode 20 Doc Svr Acc Ctrl Meaning Forbid all document server access (1) Forbid user mode access (1) Forbid print function (1) Forbid fax TX (1) Forbid scan sending (1) Forbid downloading (1) Forbid delete (1) Reserved 50 Doc Svr Format 51 Doc Svr Trans...
Page 911 SP5000 SD Get Counter This SP determines whether the ROM can be updated. This SP sends a text file to an SD card inserted in SD card Slot 2 (lower slot). The operation stores. The file is stored in a folder created in the root directory of the SD card 5887 called SD_COUNTER.
Page 912 2. Appendix 2: Service Program Mode Switchover Permission Time If no key is pressed when there is an application with display control rights, these SP settings allow the system to shift to the application standing by after the specified time as elapse.
Page 913 SP5000 5987 Counter Falsifying Guard - 0:OFF/1:ON DFU [0 to 1/0/1] SP Print Mode Prints the SMC report. In the SP mode, press Copy Window to move to the copy screen, 5990 select the paper size, then press Start. Select A4/LT (Sideways) or larger to ensure that all the information prints.
Page 914 2. Appendix 2: Service Program Mode 3 User Program Data 4 Logging Data 5 Diagnostic Report 6 Non-Default (Prints only SPs set to values other than defaults.) 7 NIB Summary 8 Capture Log 21 Copier User Program 22 Scanner SP 23 Scanner User Program 24 SDK/J Summary 25 SDK/J Application Info...
Page 915 SP6000 SP6000 There are no SP codes for this group because there are no peripheral units for this machine at the present time.
Page 916 2. Appendix 2: Service Program Mode SP7000 7001 Operating Period Indication The machine maintains a time count for the operation of every motor. [0 to 9999999/0/1 min] 1 Main Scan Motor 2 Scanner Motor 3 Sub Scan Motor 4 Paper Feed Motor: Upper 5 Paper Feed Motor: Lower 7 Suction Fan 8 Head Rising Motor (Lift Motor)
Page 917 SP7000 [0 to 0xFFFFFFF/0/1] 11 Color: width: ≥841 (Fine) 12 Color: width: ≥594 (High Speed/Standard) 13 Color: width: ≥594 (Fine) 14 Color: width: ≥420 (High Speed/Standard) 15 Color: width: ≥420 (Fine) 16 Color: width: <420 (High Speed/Standard) 17 Color: width: <420 (Fine) 18 Mono: width: ≥841 (High Speed/Standard) 19 Mono: width: ≥841 (Fine) 20 Mono: width: ≥594 (High Speed/Standard)
Page 918 2. Appendix 2: Service Program Mode 12 Count H2 Manual cleanings done for K2 print head. [0 to 999 999/0/1] 13 Count H3 Manual cleanings done for C print head. [0 to 999 999/0/1] 14 Count H4 Manual cleanings done for YM print head. [0 to 999 999/0/1] 7213 User Refreshing...
Page 919 SP7000 Manual flushings done for YM print head. [0 to 999 999/0/1] 7214 Front Cover Open If either the front cover or the ink cartridge cover is opened during the maintenance cycle, print head maintenance will stop, and then resume once the cover has been closed.
Page 920 2. Appendix 2: Service Program Mode These SP codes display the length of time that each print head has remained idle ("Leftover"). If a print head remains idle for a long period, this can cause the ink around the nozzles to dry or become too viscous to produce good quality images. To prevent this from occurring, the machine automatically executes a maintenance cycle appropriate to the length of time that the print head has remained idle.
Page 921 SP7000 The following SP codes display the number of cleanings performed for each print head, cleanings done in response to the idle time trigger. 5 Count H1 LV2 Cleanings done for K1 print head. [0 to 20000/0/1] 6 Count H2 LV2 Cleanings done for K2 print head.
Page 922 2. Appendix 2: Service Program Mode 3 Count H3 Ink supply sequence executions for C. [0 to 20000/0/1] 4 Count H4 Ink supply sequence executions for Ym. [0 to 20000/0/1] Idle Time 2 5 Count H1 LV2 Ink supply sequence executions for K1. [0 to 20000/0/1] 6 Count H2 LV2 Ink supply sequence executions for K2.
Page 923 SP7000 This SP is used to set the threshold value that triggers Auto Cleaning. The nozzle condition can deteriorate over time caused by ink that starts to cling to the nozzles and accumulate inside the suction caps of the maintenance unit. Paper dust can accumulate and interfere with the operation of the nozzles.
Page 924 2. Appendix 2: Service Program Mode 3 Count H3 Total cleanings for C. [0 to 999999/0/1] 4 Count H4 Total cleanings for YM. [0 to 999999/0/1] 7224 Refreshing Total This SP keeps and displays a running count of every flushing executed for each print head. User maintenance flushing is done with the either User Tools or SP settings triggered by idle time.
Page 925 SP7000 This SP maintains and displays a count for the total number of Auto Cleanings (triggered by mist counts) for each print head. 1 Count H1 Number of cleanings triggered by mist count threshold for K1. [0 to 999999/0/1] 2 Count H2 Number of cleanings triggered by mist count threshold for K2.
Page 926 2. Appendix 2: Service Program Mode Number of cleanings triggered by paper dust count for YM. [0 to 999999/0/1] 7229 Decap Auto Cleaning These SP codes maintain and display a total count for the number of times each print head is uncapped for automatic cleaning.
Page 927 SP7000 2 H2 The threshold for the paper dust count that triggers cleaning of K2. [0 to 999999/0/1] 3 H3 The threshold for the paper dust count that triggers cleaning of C. [0 to 999999/0/1] 4 H4 The threshold for the paper dust count that triggers cleaning of YM. [0 to 999999/0/1] Total SC Counter 7401...
Page 928 2. Appendix 2: Service Program Mode 3 HT3 Error count (SC202) for C. [0 to 10000/0/1] 4 HT4 Error count (SC202) for Y. [0 to 10000/0/1] 5 HT5 Error count (SC202) for M. [0 to 10000/0/1] 7403 SC History Display the most recent service calls in their order of occurrence. 1 Latest 2 Latest 1 3 Latest 2...
Page 929 SP7000 7405 Maintenance Motor Error SC Count These SP codes keep a count of the errors that occur with the operation of the maintenance unit motors. 1 ST Motor (after Replace) Keeps a count for the occurrences of SC200 that occur after replacement of the lift motor. SC200 occurs if the lift motor fails to move the maintenance cleaning unit from back to front (slide sensor did not detect the slide unit at home position).
Page 930 2. Appendix 2: Service Program Mode 2 Total Original Counter SP7504 7504 Paper Jam Loc RTB 2f: Description modified Displays the list of possible locations where a jam could have occurred. These jams are caused by the failure of a sensor to activate. These are jams when the paper does not activate the sensor. •...
Page 931 SP7000 4 2nd Paper Feed SN: Lag 5 LCT Paper Feed SN: Lag 6 3rd Vertical Transport SN: Lag 7 4th Vertical Transport SN: Lag 8 Relay SN: Lag Jam Count by Paper Size 7506 Displays the total number of jams by paper size. Note: In the following sub levels "T"...
Page 932 2. Appendix 2: Service Program Mode 237 11x17T/8.5x11 238 8.5x11T 255 Other 7507 Plotter Jam History Displays the copy jam history (the most recent 10 jams) 1 Last 2 Latest 1 Sample Display CODE :103 3 Latest 2 SIZE: :00h 4 Latest 3 TOTAL :0000063 5 Latest 4...
Page 933 SP7000 Original Jam History 7508 Displays the original jam history of the transfer unit in groups of 10, starting with the most recent 10 jams. 1 Last Sample Display: 2 Latest 1 CODE : 002 3 Latest 2 SIZE : aeh 4 Latest 3 TOTAL : 00000063 DATE : Thu Sep 20 04:51:14: 2012...
Page 934 2. Appendix 2: Service Program Mode 1 Maintenance Unit 2 Left Ink Sump 3 Right Ink Sump 9 Print Head Unit: Black 10 Print Head Unit: Color 7703 Accumulated Decapping Time This SP displays the total number of times the print heads have been uncapped. [0 to 65535/0/1 sec] 7704 Move Carriage (Tube)
Page 935 SP7000 This SP displays a count for the number of times an ink cartridge singles empty and triggers an alert for replacement. 1 Occurrence Count: K 2 Occurrence Count: C 3 Occurrence Count: M 4 Occurrence Count: Y [0 to 1000/0/1] 7714 Air Purge Filling after SC202 This SP displays a count for the number of ink re-fillings after the occurrence of SC202.
Page 936 2. Appendix 2: Service Program Mode 7717 Air in SubTank This SP displays a count for the number of times excess was detected in an ink sub tank on the carriage unit. The ink sub tanks are checked for the presence of air at these times: •...
Page 937 SP7000 1 Detection Count: K [0 to 999999/0/1] 2 Detection Count: C 3 Detection Count: M 4 Detection Count: Y 7721 Ink Supply Sequence This SP displays a count for the number of times the ink supply sequence has been executed for an in sub tank.
Page 938 2. Appendix 2: Service Program Mode Air purge/filling count for K1. [0 to 999999/0/1] 2 Air Purge Filling H2 Air purge/filling count for K2. [0 to 999999/0/1] 3 Air Purge Filling H3 Air purge/filling count for C. [0 to 999999/0/1] 4 Air Purge Filling H4 Air purge/filling count for YM.
Page 939 SP7000 7724 Supply After Time Out This SP displays a count for the number of times a timeout occurred for an ink supply motor during the ink fill sequence. • A timeout occurs when the machine fails to detect the feeler at the OCFS or if the ink pump fails to supply ink.
Page 940 2. Appendix 2: Service Program Mode 1 Count H1 Count for K1. [0 to 999999/0/1] 2 Count H2 Count for K2. [0 to 999999/0/1] 3 Count H3 Count for C. [0 to 999999/0/1] 4 Count H4 Count for YM. [0 to 999999/0/1] Idle Time 2 (LV2) This SP displays the number of air purge/ink fill executions for each print head (Idle Time 2) after it has remained idle.
Page 941 SP7000 Count for YM. [0 to 999999/0/1] 7726 Little Flushing After Leftover These SP codes display the counts for small print head flushing after the prescribed time has elapsed Idle Time 1 This SP displays the count for small print head flushing after the prescribed time has elapsed after the most recent print head capping.
Page 942 2. Appendix 2: Service Program Mode Count for K1. [0 to 999999/0/1] 6 LV2 Count H2 Count for K2. [0 to 999999/0/1] 7 LV2 Count H3 Count for C. 0 to 999999/0/1] 8 LV2 Count YM. Count for K1. [0 to 999999/0/1] 7727 Rich Flushing After Leftover These SP codes display the counts for large print head flushing after the prescribed time...
Page 943 SP7000 Count for C. [0 to 999999/0/1] 4 Count H4 Count for YM. [0 to 999999/0/1] Idle Time 2 This SP codes display the count for large print head flushing after the print head has not been used for a prescribed idle time. For example: •...
Page 944 2. Appendix 2: Service Program Mode These SP codes display the counts for flushing of each print head at the left ink sump before print jobs begin. • Ink purging may be done before printing, and the timing determines purge position, number of ink drops, head order of purging, and speed.
Page 945 SP7000 Amount of Black ink from K1, K2 print heads. [0 to 999999/0/1x10 nl] 2 Flushing Amount C Amount Cyan ink from C print head. [0 to 999999/0/1x10 nl] 3 Flushing Amount M Amount of Magenta ink from M print head. [0 to 999999/0/1x10 nl] 4 Flushing Amount Y Amount of Yellow ink from Y print head.
Page 946 2. Appendix 2: Service Program Mode Amount of Yellow ink. [0 to 999999/0/1x10 nl] 7731 User Cleaning These SP codes display a count for the execution of user cleanings for each ink color. User maintenance print head cleaning is done with the User Tools. •...
Page 947 SP7000 These SP codes display a count for the execution of user flushing for each ink color. User maintenance flushing (refreshing) is done with the User Tools. • Every execution of print head flushing is recorded in NVRAM by these counters (0 to 999999).
Page 948 2. Appendix 2: Service Program Mode 3 Count/ M Cartridge Count for Magenta ink. [0 to 20000/0/1] 4 Count/ Y Cartridge Count for Yellow ink. [0 to 20000/0/1] 7734 Ink Supply Seq. After Leftover These SP codes display the counts for the number ink supply sequences executed for the print heads of each color (ink cartridge) after the machine has remained idle longer than one month.
Page 949 SP7000 Count for Black ink. [0 to 999999/0/1] 2 Count/ C Cartridge Count for Cyan ink. [0 to 999999/0/1] 3 Count/ M Cartridge Count for Magenta ink. [0 to 999999/0/1] 4 Count/ Y Cartridge Count for Yellow ink. [0 to 999999/0/1] 7736 Refreshing Total These SP codes display the total number of print head flushings, including those done...
Page 950 2. Appendix 2: Service Program Mode 7737 Automatic Mist Cleaning These SP codes display the counts for automatic cleanings triggered by the mist count for each print head (ink cartridge). • The count is adjusted for the width of the paper and total print area. •...
Page 951 SP7000 3 Count/ M Cartridge Count for Magenta ink. [0 to 999999/0/1] 4 Count/ Y Cartridge Count for Yellow ink. [0 to 999999/0/1] 7739 Decap Auto Cleaning These SP codes display the counts for number of times the print heads were uncapped for automatic cleanings triggered by the mist/paper dust count for each print head (ink cartridge).
Page 952 2. Appendix 2: Service Program Mode These SP codes display the counts for the number of times air was purged from the ink sub tanks after the machine issues SC202. SC202 is issued when one of the following conditions exist: •...
Page 953 SP7000 These SP codes display counts for the number of air purges/ink re-fillings of each ink sub tank after the loss of negative tank pressure. Typically, these air purges are done to correct these errors: • SC202 – Ink Level Detection Feeler Position Error •...
Page 954 2. Appendix 2: Service Program Mode Count for Magenta ink. [0 to 999999/0/1] 4 Count/ Y Cartridge Count for Yellow ink. [0 to 999999/0/1] 7746 Ink Supply Sequence These SP codes display a count for the number of times ink is sent from each ink cartridge.
Page 955 SP7000 Count for Cyan ink. [0 to 999999/0/1] 3 Air Purge Filling/M Cartridge Count for Magenta ink. [0 to 999999/0/1] 4 Air Purge Filling/Y Cartridge Count for Yellow ink. [0 to 999999/0/1] 7748 Under Humidity Change These SP codes display the counts for the number of time the ink supply sequence was executed for each color in response to a shift to lower humidity.
Page 956 2. Appendix 2: Service Program Mode Count for Black ink. [0 to 999999/0/1] 2 Count/ C Cartridge Count for Cyan ink. [0 to 999999/0/1] 3 Count/ M Cartridge Count for Magenta ink. [0 to 999999/0/1] 4 Count/ Y Cartridge Count for Yellow ink. [0 to 999999/0/1] 7750 Little Flushing After Leftover...
Page 957 SP7000 These SP codes count the number of large flushings done after the machine has remained idle for more than 24 hours. The print heads may be flushed more than once after the idle time exceeds 3 days. 1 Count/ K Cartridge Count for Black ink.
Page 958 2. Appendix 2: Service Program Mode [0 to 999999/0/1] 3 Count/ M Cartridge Count for Magenta ink cartridge. [0 to 999999/0/1] 4 Count/ Y Cartridge Count for Yellow ink cartridge. [0 to 999999/0/1] 7753 Before & During Printing These SP codes display the counts of amount of ink flushed from each print head at the left ink sump before and during print jobs.
Page 959 SP7000 7754 After Printing These SP codes display the amount of ink flushed for each color (ink cartridge) after every print job. • Color streaking can occur where the humidity is low, where the machine is used infrequently, or if a particular color is seldom used. •...
Page 960 2. Appendix 2: Service Program Mode 3 H3 Check for C. [0 to 999999/0/1] 4 H4 Check for YM. [0 to 999999/0/1] 7756 OCFS Filling Count per Job These SP codes display the counts for re-fillings triggered by the OCFS feelers on the sides of the ink sub tanks.
Page 961 SP7000 These SP codes display counts for the number of timeouts that occur during ink supply. [0 to 9999/0/1] 1 First-1 HT Suction-1 Occurrences of 1st timeouts. 2 First-2 HT Suction-1 3 First-1 HT Suction-2 4 First-2 HT Suction-2 5 First-1 HT Filling-1 6 First-2 HT Filling-1 7 First-1 HT Filling 8 First-2 HT Filling...
Page 962 2. Appendix 2: Service Program Mode 26 OCFS Reverse T/O-HT5 33 Ink End Sequence T/O-HT1 34 Ink End Sequence T/O-HT2 35 Ink End Sequence T/O-HT3 36 Ink End Sequence T/O-HT4 37 Ink End Sequence T/O-HT5 38 OCFS Filling: Maintenance –HT1 39 OCFS Filling: Maintenance –HT2 40 OCFS Filling: Maintenance –HT3 41 OCFS Filling: Maintenance –HT4...
Page 963 SP7000 Count for K2. [0 to 99999999/0/1 page] 3 H3 Count for C. [0 to 99999999/0/1 page] 4 H4 Count for YM. [0 to 99999999/0/1 page] 7770 No Filling Negative Pressure These SP codes display the counts at the print heads for the number of cleaning/re- filling failures due to failure to attain negative pressure in the ink sub tanks as a result of humidity fluctuation or the presence of excess air in the tanks.
Page 964 2. Appendix 2: Service Program Mode 1 Pressure/Humidity Fluctuation Count/ K Cart Count for Black ink. [0 to 999999/0/1] 2 Pressure/Humidity Fluctuation Count/ C Cart Count for Cyan ink. [0 to 999999/0/1] 3 Pressure/Humidity Fluctuation Count/ M Cart Count for Magenta ink. [0 to 999999/0/1] 4 Pressure/Humidity Fluctuation Count/ Y Cart Count for Yellow ink.
Page 965 SP7000 A request for the count total failed at power on. This error will occur if the device is installed but disconnected. 2 Error Staple The request for a staple count failed at power on. This error will occur if the device is installed but disconnected.
Page 966 2. Appendix 2: Service Program Mode Clears counter for Yellow ink cartridge. [0 to 1000/0/1] 7855 Coverage Range DFU 1 Coverage Range 1 2 Coverage Range 2 7901 Assert Info. This SP displays the results of the last occurrence of SC990. SC990 is issued when unexpected branching and decision data is generated by the program, and the module name, line number, and values for the error are displayed for analysis.
Page 967 SP7000 7 Maintenance ID 8 Brand New Information 9 Recycling Counter 10 Manufactured Date [0 to 1/0/1] 11 Serial No. 12 Remaining Ink [0 to 100/100/1] 13 EDP Code 14 Empty Log 15 Refill Log 16 Fitted: Total Counter [0 to 99999999/0/1] 17 Fitted: Color Counter 18 Empty: Total Counter 19 Empty: Color Counter...
Page 968 2. Appendix 2: Service Program Mode 27 Ink Capacity [0 to 0xFFFFFFFF/0/1] 28 Air Purge Filling Count [0 to 255/0/1] 29 Print Volume per Cartridge [0 to 16777215/0/1] 30 Machine Serial Number Log: 1 Previous [0 to 255/0/1] 31 Machine Serial Number Log: 2 Previous 32 Machine Serial Number Log: 3 Previous 33 Machine Serial Number Log: 4 Previous 34 Machine Serial Number Log: 5 Previous...
Page 969 SP7000 5 Serial No. 6 Fitted Date & Time 7 Fitted: Total Counter [0 to 99999999/0/1] 8 Refill Log 9 Serial No. 10 Fitted Date & Time 11 Fitted: Total Counter 12 Refill Log [0 to 1/0/1] 13 Serial No. 14 Fitted Date &...
Page 970 2. Appendix 2: Service Program Mode 7960 Cutter Drive Count These SP codes displays counts related to the operation of the cutter unit and provides SPs to also clear these counts. 1 Drive Count Displays the cutter blade operation count (number of counts). [0 to 99999999/0/1 times] 2 Clear Drive Count Touch [EXECUTE] to clear the cutter blade count after blade replacement.
Page 971 SP7000 Displays the near full date of the right ink sump. [0 to 0xFFFFFFFF/0/1] 3 Right Ink Box Full Date Displays the full date of the right ink sump. [0 to 0xFFFFFFFF/0/1] 4 Right Ink Box Fitting Count Displays the number of times that the right ink sump has been replaced. [0 to 255/0/1] Left Ink Sump 5 Left Ink Box Amount Counter...
Page 972 2. Appendix 2: Service Program Mode Displays the count of initial fillings of color ink at installation. This information is read from the ID chip in the color ink cartridges. [0 to 255/0/1] 11 Total Cleaning Count Displays the count for the total number of print head cleanings recorded onto the ID chip of the ink collector unit..
Page 973 SP7000 Displays the total count for the number of small flushings after idle time recorded onto the ID chip of the ink collector unit. [0 to 65535/0/1] 18 Total Decapping Cleaning Count Displays the total for the number of times the print heads have been uncapped recorded onto the ID chip of the ink collector unit.
Page 974 2. Appendix 2: Service Program Mode 26 Ink Supply Count Displays the total for the number of times ink was supplied after ink cartridge replacement. [0 to 255/0/1] 27 Air Purge Filling Count (Pressure) Displays the number of times air was purged from the tanks based on an excess air reading of the air sensors.
Page 975 SP7000 34 Mist Count Cleared Count Displays the total for the number of time the maintenance cleaning cycle was executed based on the mist count. [0 to 65535/0/1] 35 Wiping Count after Suction Displays the total for the number of times the wipers of the maintenance cleaning unit have cleaned the print heads.
Page 976 2. Appendix 2: Service Program Mode Displays the number of times that the ink collector unit has been replaced. [0 to 255/0/1] 43 Cleaning Execution Flag DFU This SP code determines whether cleaning resumes after the right cover of the ink collector unit is opened and closed.
Page 977 SP7000 Displays the remaining capacity of the ink collector unit. [0 to 100/0/1%] 13 EDP Code 14 Full Log 15 Refill Log 16 Fitted: Total Counter [0 to 99999999/0/1] 17 Fitted: Color Counter 18 Full: Total Counter 19 Full: Color Counter 20 Fitted Date [0 to 1/0/1] 21 Full Date...
Page 978 2. Appendix 2: Service Program Mode Displays the length of paper printed at Fine. [0 to 0xFFFFFFFF/0/1 mm] 27 User Cleaning Count Displays the total for the number of cleanings executed with the User Tools.. [0 to 0xFFFF/0/1] 28 Driven Refreshing Count in Suction Displays the total for the number of flushings executed during suction cleaning of the print heads.
Page 979 SP7000 Displays the total for the number of inks supply execution sequences. [0 to 255/0/1] 7963 Waste Ink Box Log 1 These SP codes display the history for usage of the previous 5 ink collector units, to include serial numbers, dates of installation, total counters, etc. 1 Serial No.
Page 980 2. Appendix 2: Service Program Mode 15 Fitted: Total Counter (Box 4) [0 to 99999999/0/1] 16 Refill Log [0 to 1/0/1] 17 Serial No. 18 Fitted Date & Time 19 Fitted: Total Counter (Box 5) [0 to 99999999/0/1] 20 Refill Log [0 to 1/0/1] 7964 Waste Ink Status DFU...
Page 981 SP7000 11 Cleaning Count (Mist) H3 12 Cleaning Count (Mist) H4 13 Cleaning Count (User) H1 14 Cleaning Count (User) H2 15 Cleaning Count (User) H3 16 Cleaning Count (User) H4 17 Refreshing Count (User) H1 18 Refreshing Count (User) H2 19 Refreshing Count (User) H3 20 Refreshing Count (User) H4 21 Cleaning Count (Decapping) H1...
Page 982 2. Appendix 2: Service Program Mode 41 Air Purge Filling after Leftover Count H1 42 Air Purge Filling after Leftover Count H2 43 Air Purge Filling after Leftover Count H3 44 Air Purge Filling after Leftover Count H4 45 Ink Supply after Leftover Count H1 [0 to 255/0/1] 46 Ink Supply after Leftover Count H2 47 Ink Supply after Leftover Count H3...
Page 983 SP7000 72 Air Purge Filling after SC202 Count H4 81 Ink Supply Sequence Count H1 82 Ink Supply Sequence Count H2 83 Ink Supply Sequence Count H3 84 Ink Supply Sequence Count H4 85 Maintenance Count H1/ Loose Ink Box 86 Maintenance Count H2/ Loose Ink Box 87 Maintenance Count H3/ Loose Ink Box 88 Maintenance Count H4/ Loose Ink Box...
Page 984 2. Appendix 2: Service Program Mode 106 Cleaning Count (Mid) H3 107 Cleaning Count (Mid) H4 7966 OCFS Position Log DFU 7967 Air Open Position Log DFU 7968 DIFF Position Log DFU 7969 Main Filter Check Log 1 DFU 7972 Carriage Unit B Counter - Mono (per A4 Converted) This SP shows the total print count for the black (K1,K2) print head holder inside the carriage unit (expressed as an equivalent to A4-size prints).
Page 985 SP8000 SP8000 Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information. SP Numbers What They Do SP8211 to SP8216...
Page 986 2. Appendix 2: Service Program Mode PREFIX WHAT IT MEANS Refers to network applications such as Web Image Other applications Monitor. Utilities developed with the SDK (Software (external network Development Kit) will also be counted with this group in the applications, for example) future.
Page 987 SP8000 ABBREVIATIO WHAT IT MEANS Full Color Post-print processing, i.e. finishing (punching, stapling, etc.) Full Bleed No Margins GenCopy Generation Copy Mode Get Print Counter. For jobs 10 pages or less, this counter does not count up. For jobs larger than 10 pages, this counter counts up by the number that is in excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1) IFax Internet Fax...
Page 988 2. Appendix 2: Service Program Mode ABBREVIATIO WHAT IT MEANS Paper PrtJam Printer (plotter) Jam PrtPGS Print Pages Red (Toner Remaining). Applies to the wide format model A2 only. This machine is under development and currently not available. Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side.
Page 989 SP8000 8001 T:Total Jobs These SPs count the number of times each application is used to do a job. 8002 C:Total Jobs [0 to 9999999/ 0 / 1] 8004 P:Total Jobs Note: The L: counter is the total number of times the other 8005 S:Total Jobs applications are used to send a job to the document server, plus...
Page 990 2. Appendix 2: Service Program Mode • When a scan job is sent to the document server, the S: counter increments. When you enter document server mode and then scan an original, the L: counter increments. • When a print job is sent to the document server, the P: counter increments. •...
Page 991 SP8000 8037 O:Pjob/DesApl These SPs reveal what applications were used to output documents from the document server. [0 to 9999999/ 0 / 1] The L: counter counts the number of jobs printed from within the document server mode screen at the operation panel. •...
Page 992 2. Appendix 2: Service Program Mode 8055 S:TX Jobs/DesApl 8056 L:TX Jobs/DesApl 8057 O:TX Jobs/DesApl These SPs count the applications used to send files from the document server over the telephone line or over a network (attached to an e-mail). Jobs merged for sending are counted separately.
Page 993 SP8000 L:FIN Jobs [0 to 9999999/ 0 / 1] 8066 These SPs total finishing methods for jobs output from within the document server mode screen at the operation panel. The finishing method is specified from the print window within document server mode. O:FIN Jobs [0 to 9999999/ 0 / 1] 8067...
Page 994 2. Appendix 2: Service Program Mode T:Jobs/PGS [0 to 9999999/ 0 / 1] 8071 These SPs count the number of jobs broken down by the number of pages in the job, regardless of which application was used. C:Jobs/PGS [0 to 9999999/ 0 / 1] 8072 These SPs count and calculate the number of copy jobs by size based on the number of pages in the job.
Page 995 SP8000 6 6 to 10 Pages 13 701 to 1000 Pages 7 11 to 20 Pages 14 1001 to Pages • For example: When a copy job stored on the document server is printed in document server mode, the appropriate L: counter (SP8076 0xx) increments. •...
Page 996 2. Appendix 2: Service Program Mode same document is sent by Scan-to-Email as well as Scan-to-PC, then it is counted twice (once for Scan-to-Email and once for Scan-to-PC). T:Deliv Jobs/Svr 8141 [0 to 9999999/ 0 / 1] These SPs count the total number of jobs scanned and sent to a Scan Router server. S:Deliv Jobs/Svr 8145 These SPs count the number of jobs scanned in scanner mode and sent to a Scan...
Page 997 SP8000 • These counters count jobs, not pages. • If the job is cancelled during scanning, it is not counted. • If the job is cancelled while it is waiting to be sent, the job is not counted. • If the job is cancelled during sending, it may or may not be counted, depending on what stage of the process had been reached when the job was cancelled.
Page 998 2. Appendix 2: Service Program Mode • If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored, the S: count is 4. • If both sides of 3 A4 sheets are copied and stored to the document server using the Store File button in the Copy mode window, the C: count is 6 and the L: count is 6.
Page 999 SP8000 Number of front sides fed for scanning: With an ADF that can scan both sides simultaneously, the Front side count is the same as the number of pages fed for either simplex or duplex scanning. With an ADF that cannot scan both sides simultaneously, the Front side count is the same as the number of pages fed for duplex front side scanning.
Page 1000 2. Appendix 2: Service Program Mode 6 Mixed 1 Side/2 Side Mixed scanning jobs with one-side, 2-side originals. • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode. •...
Page 1001 SP8000 6: Normal/Detail 7: Fine/Super Fine 8: Binary 9: Grayscale 10: Color 11: Other • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode. 8251 T:Scan PGS/ImgEdt 8252...
Page 1002 2. Appendix 2: Service Program Mode 8266 L: Scn PGS/ColorCr 1 Color Conversion 2 Color Erase 3 Background 4 Other 8281 T:Scan PGS/TWAIN 8285 S:Scan PGS/TWAIN These SPs count the number of pages scanned using a TWAIN driver. These counters reveal how the TWAIN driver is used for delivery functions.
Page 1003 SP8000 L:Scan PGS/Size [0 to 9999999/ 0 / 1] 8306 These SPs count by size the total number of pages scanned and stored from within the document server mode screen at the operation panel, and with the Store File button from within the Copy mode screen.
Page 1004 2. Appendix 2: Service Program Mode 254 Other (Standard) 255 Other (Custom) T:Scan PGS/Rez [0 to 9999999/ 0 / 1] 8311 These SPs count by resolution setting the total number of pages scanned by applications that can specify resolution settings. S:Scan PGS/Rez [0 to 9999999/ 0 / 1] 8315...

This manual is also suitable for:

Mo-c1 D124-21 D124-27

Ricoh D124-17 Service Manual

1 Product Information

2 Installation

3 Preventive Maintenance

4 Replacement and Adjustment

5 System Maintenance Reference

6 Troubleshooting

7 Energy and Paper Saving

Quick Links

Troubleshooting

Related Manuals for Ricoh D124-17

Summary of Contents for Ricoh D124-17