Ricoh D104 Field Service Manual page 632

6. Troubleshooting
No. Type
CTL
875
D
No. Type
CTL
876
D
6
-001
-002
-003
-004
630
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Delete All error 2: Data area
An error is detected while all of the HDD or NVRAM are formatted logically by the
DataOverwriteSecurity Unit (D362).
• The logical format for the HDD fails.
Turn the main switch off/on and try the operation again
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Log Data Error
An error was detected in the handling of the log data at power on or during machine
operation. This can be caused by switching the machine off while it is operating.
Log Data Error 1
• Damaged log data file in the HDD
Initialize the HDD with SP5832-004.
Log Data Error 2
• An encryption module not installed
1. Disable the log encryption setting with SP9730-004 ("0" is off.)
2. Install the DESS module.
Log Data Error 3
• Invalid log encryption key due to defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting with SP9730-004 ("0" is off.)
Log Data Error 4
• Unusual log encryption function due to defective NVRAM data
Initialize the HDD with SP5832-004.