Ricoh D104 Field Service Manual page 630

6. Troubleshooting
No. Type
CTL
868
D
No. Type
6
CTL
870
B
628
Details (Symptom, Possible Cause, Troubleshooting Procedures)
SD card access error
• -13 to -3: File system error
• Other number: Device error
An error report is sent from the SD card reader.
• An error is detected in the SD card.
1. For a file system error, format the SD card on your PC.
2. For a device error, turn the mains switch off and on.
3. Replace the SD card.
4. Replace the controller.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Address book error
An error is detected in the data copied to the address book over a network.
• Defective software program
• Defective HDD
• Incorrect path to the server
1. Back up the address book data (
Appendices) and Initialize the address book data (SP5-846-046) and the user
information.
(Restore the address book data if possible.)
2. Replace the HDD.
"Address Book Upload/Download" in the