Ricoh D104 Field Service Manual page 618

6. Troubleshooting
No. Type
[0702]
6
[0709]
[070A]
No. Type
CTL
821
D
[0B00]
[0B06]
616
Details (Symptom, Possible Cause, Troubleshooting Procedures)
1. Turn the main switch off and on.
2. Reinstall the controller system firmware.
3. Replace the controller.
When the problem cannot be fixed with the above procedure, the following
information displayed on the screen needs to be fed back to a technical support
center.
• SC code
• Detailed error code
• Program address
CPU/Memory Error
• System firmware problem
• Defective RAM-DIMM
• Defective controller
1. Reinstall the controller system software.
2. Replace the RAM-DIMM.
3. Replace the controller.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Self-diagnostics error: ASIC
[XXXX]: Detailed error code
ASIC error
The write-&-verify check error has occurred in the ASIC.
• Defective ASIC device
Replace the controller.
ASIC detection error
The I/O ASIC for system control is not detected.
• Defective ASIC
• Defective North Bridge and PCI I/F
Replace the controller board.