Tech Support Commands - ZyXEL Communications XS3800-28 Cli Reference Manual

Tech Support Commands

89.1 Tech-Support Overview
The Tech-Support feature is a log Enhancement tool that logs useful information such as CPU utilization
history, memory and Mbuf (Memory Buffer) information and crash reports for issue analysis that's
collected by customer support should you have difficulty with your Switch. The Tech Support Command
Line Interface eases your effort in obtaining these reports. Type show tech-support command to see
the log reports.
89.2 Command Summary
The following section lists the commands for this feature.
Table 207 Tech Support Command Summary
COMMAND
show tech-support
show tech-support cpu
show tech-support memory
show tech-support mbuf
show tech-support crash
tech-support cpu <threshold>
keep <time>
tech-support mbuf <threshold>
DESCRIPTION
Shows all tech-support log reports.
Shows CPU history log. The log report holds 7 days of CPU
log data and is stored in volatile memory (RAM). The data
is lost if the Switch is turned off or in event of power outage.
After 7 days, the logs wrap around and new ones and
replace the earliest ones.
Shows the last memory session log before the Switch is
turned off or in event of power outage.
Shows the mbuf that is higher than the threshold. Default
mbuf value is 50.
Shows the last crash log before the Switch is turned off or in
event of power outage.
Sets the CPU threshold and time value for CPU utilization
history report. Default CPU value is 80 and time 5.
cpu threshold: a number between and including 50 and
100.
time: a number between and including 5 to 60.
Sets the Memory Buffer threshold for mbuf report.
mbuf threshold: a number between and including 50 to
100.
Ethernet Switch CLI Reference Guide
323
C
H A P T E R
89
M P
E 13
E 13
E 13
E 13
E 13
C 13
C 13