ZyXEL Communications XMG Series User Manual
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ZyXEL Communications XMG Series User Manual

ZyXEL Communications XMG Series User Manual

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Table of Contents

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User's Guide
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  • Page 1 Router User’s Guide VMG/XMG Series DSL Router Default Login Details Version 5.13_5.50 Ed 3, 6/2019 LAN IP Address http://192.168.1.1 Login admin Password See the device label Copyright © 2019 Zyxel Communications Corporation...
  • Page 2 Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the Zyxel Device. • More Information Go to support.zyxel.com to find other information on the Zyxel Device VMG/XMG Series User’s Guide...

  • Page 3: Document Conventions

    Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact representation of your device. Zyxel Device Generic Router Laptop Computer Switch Firewall Server Internet User Wireless Device VMG/XMG Series User’s Guide...

  • Page 4: Table Of Contents

    ARP Table ............................329 Routing Table ............................331 Multicast Status ..........................333 xDSL Statistics ............................335 WLAN Station Status ........................... 337 Cellular Statistics ..........................339 System ..............................341 User Account ............................342 Remote Management ........................345 VMG/XMG Series User’s Guide...
  • Page 5 Contents Overview SNMP ..............................348 Time Settings ............................351 Email Notification ..........................353 Log Setting ............................355 Firmware Upgrade ..........................359 Backup Restore ........................... 362 Diagnostic ............................365 Troubleshooting ..........................371 Appendices .............................378 VMG/XMG Series User’s Guide...

  • Page 6: Table Of Contents

    Chapter 2 The Web Configurator........................55 2.1 Overview ............................55 2.1.1 Accessing the Web Configurator ..................55 2.2 Web Configurator Layout ......................57 2.2.1 Settings Icon .......................... 57 2.2.2 Widget Icon ........................... 63 Chapter 3 Quick Start ............................64 VMG/XMG Series User’s Guide...
  • Page 7 4.9.3 Testing the DDNS Setting ...................... 99 4.10 Configuring the MAC Address Filter ..................100 4.11 Access Your Shared Files From a Computer ................101 Part II: Technical Reference................. 102 Chapter 5 Connection Status Screens ......................103 VMG/XMG Series User’s Guide...
  • Page 8 7.6 The WMM Screen .......................... 156 7.7 The Others Screen ........................157 7.8 The Channel Status Screen ............160 7.9 The MESH Screen ..............160 7.10 The WLAN Scheduler Screen ..................... 162 7.10.1 Add/Edit Rules ..............164 VMG/XMG Series User’s Guide...
  • Page 9 9.3 The DNS Route Screen ......................... 199 9.3.1 The DNS Route Add Screen ....................199 9.4 The Policy Route Screen ......................200 9.4.1 Add/Edit Policy Route ......................201 9.5 The RIP Screen ..........................202 Chapter 10 Quality of Service (QoS)........................204 VMG/XMG Series User’s Guide...
  • Page 10 12.1.1 What You Can Do in this Chapter ................... 241 12.1.2 What You Need To Know ....................241 12.2 The DNS Entry Screen ......................... 242 12.2.1 Add/Edit DNS Entry ......................242 12.3 The Dynamic DNS Screen ......................243 VMG/XMG Series User’s Guide...
  • Page 11 17.2 The Home Connectivity Screen ....................261 Chapter 18 Firewall ..............................263 18.1 Firewall Overview ........................263 18.1.1 What You Can Do in this Chapter ................... 263 18.1.2 What You Need to Know ....................264 18.2 The Firewall Screen ........................264 VMG/XMG Series User’s Guide...
  • Page 12 23.1.1 What You Can Do in this Chapter ................... 289 23.1.2 What You Need to Know About VoIP ................289 23.2 Before You Begin ........................290 23.3 The SIP Account Screen ......................290 23.3.1 The SIP Account Add/Edit Screen ................... 291 VMG/XMG Series User’s Guide...
  • Page 13 ARP Table ............................329 27.1 ARP Table Overview ........................329 27.1.1 How ARP Works ........................329 27.2 ARP Table Screen ........................330 Chapter 28 Routing Table............................331 28.1 Routing Table Overview ......................331 28.2 The Routing Table Screen ......................331 VMG/XMG Series User’s Guide...
  • Page 14 35.2 The MGMT Services Screen ....................... 345 35.3 The Trust Domain Screen ......................346 35.4 The Add Trust Domain Screen ....................347 Chapter 36 SNMP ..............................348 36.1 SNMP Overview .......................... 348 36.2 The SNMP Screen ........................349 VMG/XMG Series User’s Guide...
  • Page 15 42.5 The 802.3ah (OAM) Screen ....................... 368 42.6 The OAM Ping Screen ........................ 369 Chapter 43 Troubleshooting..........................371 43.1 Power, Hardware Connections, and LEDs ................371 43.2 Zyxel Device Access and Login ....................372 43.3 Internet Access ........................... 373 VMG/XMG Series User’s Guide...
  • Page 16 43.6 UPnP ............................. 376 Part III: Appendices ..................378 Appendix A Customer Support ..................... 379 Appendix B Wireless LANs....................... 385 Appendix C IPv6..........................398 Appendix D Services ........................406 Appendix E Legal Information ....................... 410 Index ..............................418 VMG/XMG Series User’s Guide...

  • Page 17: User's Guide

    User’s Guide...

  • Page 18: Introducing The Zyxel Device

    LAN port to work as a WAN port. 2.4G WLAN 5G WLAN G.fast VoIP MESH Firmware 5.13 5.13 5.13 5.50 5.13 Version Table 2 Zyxel Device Comparison Table VMG3925-B10C XMG3927-B50A VMG3927-BX0A VMG8623-T50A VMG8823-BX0B Gigabit Ethernet Ports Ethernet VMG/XMG Series User’s Guide...

  • Page 19: Internet Access

    Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in the Zyxel Device. Refer to Section 6.2 on page 119 for the Network Setting > Broadband screen. Computers can connect to the Zyxel Device’s LAN ports (or wirelessly). VMG/XMG Series User’s Guide...

  • Page 20: G.fast

    G.FAST is the acronym for Fast Access to Subscriber Terminals, and the letter G stands for the ITU-T G series of recommendations. G.fast is a technology providing gigabit speeds over traditional copper twisted-pair wires. G.fast applies Fiber-To-The-distribution point (FTTdp) structure, which reuses the deployed copper wire for the final meters. VMG/XMG Series User’s Guide...

  • Page 21: Ethernet Wan

    The ISP may provide “triple play” service to the Zyxel Device. This allows you to take advantage of “triple play” services such as Voice over IP telephony, and streaming video/audio media all at the same time, with no noticeable loss in bandwidth. Figure 4 Triple Play Example VMG/XMG Series User’s Guide...

  • Page 22: Wan Priority

    WAN interface and allows the Zyxel Device to wirelessly access the Internet via a cellular network. The cellular WAN connection is a backup in case the DSL connection fails. To set up a cellular connection, click Network > Broadband > Cellular Backup. VMG/XMG Series User’s Guide...
  • Page 23 You can also use the Zyxel Device as a media server. This lets anyone on your network play video, music, and photos from a USB device (B) connected to the Zyxel Device’s USB port (without having to copy them to another computer). VMG/XMG Series User’s Guide...

  • Page 24: Voip Features

    Ethernet devices to the Ethernet ports for fiber-speed Internet access. 1.2 Ways to Manage the Zyxel Device Use any of the following methods to manage the Zyxel Device. • Web Configurator. This is recommended for management of the Zyxel Device using a (supported) web browser. VMG/XMG Series User’s Guide...

  • Page 25: Good Habits For Managing The Zyxel Device

    This section describes the front and rear panels for each model. If your model is not shown here, refer to the Zyxel Device’s Quick Start Guides to see the product drawings and how to make the hardware connections. 1.4.1 Front Panels The LED indicators are located on the front panel. Figure 10 VMG1312-B10D LED Indicators VMG/XMG Series User’s Guide...
  • Page 26 Chapter 1 Introducing the Zyxel Device Figure 11 VMG3312-T20A Front Panel Figure 12 VMG3625-T20A Front Panel VMG/XMG Series User’s Guide...
  • Page 27 Chapter 1 Introducing the Zyxel Device Figure 13 VMG3625-T50A Front Panel Figure 14 VMG3925-B10B Front Panel VMG/XMG Series User’s Guide...
  • Page 28 Chapter 1 Introducing the Zyxel Device Figure 15 VMG3925-B10C Front Panel Figure 16 VMG3927-Bx0A Front Panel VMG/XMG Series User’s Guide...
  • Page 29 Chapter 1 Introducing the Zyxel Device Figure 17 VMG8623-T50A Front Panel Figure 18 VMG8823-Bx0B Front Panel VMG/XMG Series User’s Guide...
  • Page 30 Chapter 1 Introducing the Zyxel Device Figure 19 VMG8825-Bx0A Front Panel Figure 20 VMG8825-Bx0B / VMG8825-Bx0C Front Panel VMG/XMG Series User’s Guide...
  • Page 31 Chapter 1 Introducing the Zyxel Device Figure 21 VMG8825-T50 Front Panel VMG/XMG Series User’s Guide...
  • Page 32 Chapter 1 Introducing the Zyxel Device Figure 22 VMG8924-B10D Front Panel Figure 23 XMG3927-B50A Front Panel VMG/XMG Series User’s Guide...

  • Page 33: Leds (Lights)

    The Zyxel Device is receiving power and ready for use. Blinking The Zyxel Device is self-testing. The Zyxel Device detected an error while self-testing, or there is a device malfunction. The Zyxel Device is not receiving power. VMG/XMG Series User’s Guide...
  • Page 34 The Zyxel Device is receiving power and ready for use. Blinking The Zyxel Device is self-testing. The Zyxel Device detected an error while self-testing, or there is a device malfunction. Blinking The Zyxel Device is upgrading firmware. The Zyxel Device is not receiving power. VMG/XMG Series User’s Guide...
  • Page 35 The Zyxel Device is receiving power and ready for use. Blinking The Zyxel Device is self-testing. The Zyxel Device detected an error while self-testing, or there is a device malfunction. The Zyxel Device is not receiving power. VMG/XMG Series User’s Guide...
  • Page 36 The Zyxel Device recognizes a USB connection through the USB1 slot. Blinking The Zyxel Device is sending/receiving data to/from the USB device connected to it. The Zyxel Device does not detect a USB connection through the USB1 slot. VMG/XMG Series User’s Guide...
  • Page 37 Blinking The Zyxel Device is communicating with 5 GHz wireless clients. Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client. The 5 GHz wireless network is not activated. VMG/XMG Series User’s Guide...
  • Page 38 Blinking The Zyxel Device is communicating with 5 GHz wireless clients. Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client. The 5 GHz wireless network is not activated. VMG/XMG Series User’s Guide...
  • Page 39 The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients. Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz wireless client. The 2.4 GHz or 5 GHz wireless network is not activated. VMG/XMG Series User’s Guide...
  • Page 40 The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection on the WAN. Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/ 1000 Mbps. There is no Ethernet connection on the WAN. VMG/XMG Series User’s Guide...
  • Page 41 Slow The ADSL/VDSL link is down, and the Zyxel Device is looking for an ADSL/ Blinking VDSL link. Fast The Zyxel Device is initializing the ADSL/VDSL link. Blinking There is no Ethernet connection on the WAN. VMG/XMG Series User’s Guide...
  • Page 42 The Zyxel Device is receiving power and ready for use. Blinking The Zyxel Device is self-testing. The Zyxel Device detected an error while self-testing, or there is a device malfunction. Blinking The Zyxel Device is upgrading firmware. The Zyxel Device is not receiving power. VMG/XMG Series User’s Guide...
  • Page 43 SIP account. Blinking A telephone connected to the phone port has its receiver off the hook and there is a voice message in the corresponding SIP account. The phone port does not have a SIP account registered. VMG/XMG Series User’s Guide...
  • Page 44 Blinking The Zyxel Device is communicating with 5 GHz wireless clients. Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client. The 5 GHz wireless network is not activated. VMG/XMG Series User’s Guide...

  • Page 45: Rear Panels

    A fiber link is up. A fiber link is down. 1.4.3 Rear Panels The connection ports are located on the rear panel, with some models’ USB port on the side panel. Figure 24 VMG1312-B10D Rear Panel VMG/XMG Series User’s Guide...
  • Page 46 Chapter 1 Introducing the Zyxel Device Figure 25 VMG3312-T20A Rear Panel Figure 26 VMG3625-T20A Rear Panel VMG/XMG Series User’s Guide...
  • Page 47 Chapter 1 Introducing the Zyxel Device Figure 27 VMG3625-T50A Rear Panel Figure 28 VMG3925-B10B Rear Panel VMG/XMG Series User’s Guide...
  • Page 48 Chapter 1 Introducing the Zyxel Device Figure 29 VMG3925-B10C Rear Panel Figure 30 VMG3927-Bx0A Rear Panel VMG/XMG Series User’s Guide...
  • Page 49 Chapter 1 Introducing the Zyxel Device Figure 31 VMG8623-T50A Rear Panel Figure 32 VMG8823-Bx0B Rear Panel Figure 33 VMG8825-Bx0A Rear Panel VMG/XMG Series User’s Guide...
  • Page 50 Chapter 1 Introducing the Zyxel Device Figure 34 VMG8825-Bx0B / VMG8825-Bx0C Rear Panels SFP Port Figure 35 VMG8825-T50 Rear Panel VMG/XMG Series User’s Guide...
  • Page 51 Press the WPS button for more than one second to quickly set up a secure wireless connection between the device and a WPS-compatible client. Connect an SFP transceiver to the SFP port for fiber-speed Internet access. VMG/XMG Series User’s Guide...

  • Page 52: Using The Wlan And Wps Buttons

    You can also use the WPS button to quickly set up a secure wireless connection between the Zyxel Device and a WPS-compatible client by adding one device at a time. To activate WPS: Make sure the POWER LED is on and not blinking. Press the WPS button and release it. VMG/XMG Series User’s Guide...

  • Page 53: The Reset Button

    To set the device back to the factory default settings, press the RESET button or until the POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have been restored and the device restarts. VMG/XMG Series User’s Guide...
  • Page 54 VMG3927-Bx0A More than five seconds VMG8623-T50A More than five seconds VMG8823-BX0B Five seconds VMG8825-BX0A More than five seconds VMG8825-BX0B More than five seconds VMG8825-BX0C More than five seconds VMG8825-T50 More than five seconds VMG8924-B10D Five seconds VMG/XMG Series User’s Guide...

  • Page 55: The Web Configurator

    The following screen displays when you log into the Web Configurator for the first time. Enter a new password, retype it to confirm, and click Change password. If you prefer to use the default password, click Skip. VMG/XMG Series User’s Guide...
  • Page 56 Zyxel Device’s time zone, basic Internet access, and wireless settings. See Chapter 3 on page 64 for more information about the Wizard screens. The Connection Status page appears. Use this screen to configure basic Internet access, wireless settings, and parental control settings. Figure 40 Connection Status VMG/XMG Series User’s Guide...

  • Page 57: Web Configurator Layout

    • B - Widget Icon • C - Main Window 2.2.1 Settings Icon Click this icon ( to see the side bar and navigation panel. 2.2.1.1 Side Bar The side bar provides some icons on the right hand side. VMG/XMG Series User’s Guide...
  • Page 58 Use this screen to enable or disable PTM over ADSL, Annex M/Annex J, and DSL PhyR functions. Ethernet WAN Use this screen to convert Ethernet LAN 4 port as WAN port, or restore the WAN port to LAN port. VMG/XMG Series User’s Guide...
  • Page 59 Use this screen to configure QoS queues. Classification Use this screen to define a classifier. Setup Shaper Setup Use this screen to limit outgoing traffic rate on the selected interface. Policer Setup Use this screen to configure QoS policers. VMG/XMG Series User’s Guide...
  • Page 60 Use this screen to select your location and a call service mode. Region Use this screen to select your location and a call service mode. Call Rule Call Rule Use this screen to configure speed dial for SIP phone numbers that you call often. VMG/XMG Series User’s Guide...
  • Page 61 Use this screen to enable specific traffic directions for network services. Management Trust Domain Use this screen to view a list of public IP addresses which are allowed to access the Zyxel Device through the services configured in the Maintenance > Remote Management screen. VMG/XMG Series User’s Guide...
  • Page 62 (maintenance domain) and MA (maintenance association), perform connectivity tests and view test reports. 802.3ah Use this screen to configure link OAM port parameters, OAM Ping Use this screen to view information to help you identify problems with the DSL connection. VMG/XMG Series User’s Guide...

  • Page 63: Widget Icon

    2.2.2 Widget Icon Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click the Check icon ( ) in the lower left corner to save the changes. VMG/XMG Series User’s Guide...

  • Page 64: Quick Start

    Wizard screens. You can also click Skip to leave the Wizard screens. Figure 42 Wizard - Home 3.3 Time Zone Select the time zone of your location. Click Next. VMG/XMG Series User’s Guide...

  • Page 65: Internet

    You can also click Skip to pass Internet settings in the Wizard. Figure 44 Wizard - Internet 3.4.1 Internet Status The Zyxel Device is checking the Internet status. Click Next. VMG/XMG Series User’s Guide...

  • Page 66: Successful Internet Connection

    Figure 46 Wizard - Successful WAN Connection 3.4.3 Unsuccessful Internet Connection The Zyxel Device didn’t detect a WAN connection. Connect an Ethernet cable, a DSL cable, or a USB dongle for Internet access if you haven’t connected any. VMG/XMG Series User’s Guide...

  • Page 67: Incorrect Internet Information

    The Internet connection information is incorrect. Click Next to configure the Internet settings. Figure 48 Wizard - Incorrect Internet Information 3.4.5 Encapsulation Select the encapsulation type your ISP uses. Figure 49 Wizard - Incorrect Internet Information VMG/XMG Series User’s Guide...

  • Page 68: Internet Information Input

    The screen and fields to enter may vary when you select or deselect the check box. Note that you have to disable Zyxel MESH in the Network > Wireless > MESH screen to deselect the Keep 2.4G and 5G the same check box. Click Done. Figure 51 Wizard - Wireless VMG/XMG Series User’s Guide...

  • Page 69: Quick Start Setup-Finish

    Chapter 3 Quick Start 3.6 Quick Start Setup-Finish Your Zyxel Device saves your settings and attempts to connect to the Internet. VMG/XMG Series User’s Guide...

  • Page 70: Tutorials

    Service Provider (ISP) to configure the Zyxel Device. Be sure to contact your service provider for any information you need to configure the Broadband screens. Click Network Setting > Broadband to open the following screen. Click Add New WAN Interface. VMG/XMG Series User’s Guide...
  • Page 71 Then select DNS as Static and enter the DNS server addresses provided to you, such as 192.168.5.2 (DNS server1)/192.168.5.1 (DNS server2). Leave the rest of the fields to the default settings. Click Apply to save your settings. VMG/XMG Series User’s Guide...
  • Page 72 Chapter 4 Tutorials You should see a summary of your new DSL connection setup in the Broadband screen as follows. VMG/XMG Series User’s Guide...

  • Page 73: Setting Up A Secure Wireless Network

    76) or manual configuration (Section 4.3.3 on page 80). 4.3.1 Configuring the Wireless Network Settings This example uses the following parameters to set up a wireless network. SSID Example Security Mode WPA2-PSK Pre-Shared Key DoNotStealMyWirelessNetwork 802.11 Mode 802.11b/g/n Mixed VMG/XMG Series User’s Guide...
  • Page 74 Chapter 4 Tutorials Click Network Setting > Wireless to open the General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see page 73). Click Apply. VMG/XMG Series User’s Guide...
  • Page 75 Chapter 4 Tutorials Go to the Wireless > Others screen and select 802.11b/g/n Mixed in the 802.11 Mode field. Click Apply. VMG/XMG Series User’s Guide...

  • Page 76: Using Wps

    Alternatively, you may log into the Zyxel Device’s Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function for method 1 and click Apply. Then click the Connect button. VMG/XMG Series User’s Guide...
  • Page 77 The wireless client is then able to communicate with the Zyxel Device securely. The following figure shows you how to set up wireless network and security by pressing a button on both Zyxel Device and wireless client (the Android phone in this example). VMG/XMG Series User’s Guide...
  • Page 78 Go to your phone settings and turn on WiFi. Open the WiFi networks list and tap WPS PIN Entry to get a PIN number. Log into Zyxel Device’s Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function and click Apply. VMG/XMG Series User’s Guide...
  • Page 79 This may take up to two minutes. The wireless client is then able to communicate with the Zyxel Device securely. The following figure shows you how to set up wireless network and security on Zyxel Device and wireless client (Android smartphone in this example) by using the PIN method. VMG/XMG Series User’s Guide...

  • Page 80: Without Wps

    “DoNotStealMyWirelessNetwork” pre-shared key to establish a wireless Internet connection. Note: The Zyxel Device supports IEEE 802.11b and IEEE 802.11g wireless clients. Make sure that your notebook or computer’s wireless adapter supports one of these standards. VMG/XMG Series User’s Guide...

  • Page 81: Setting Up Multiple Wireless Groups

    Pre-Shared Key ForCompanyOnly 123456789 guest123 Click Network Setting > Wireless to open the General screen. Use this screen to set up the company’s general wireless network group. Configure the screen using the provided parameters and click Apply. VMG/XMG Series User’s Guide...
  • Page 82 Chapter 4 Tutorials Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Edit icon to configure the second wireless network group. VMG/XMG Series User’s Guide...
  • Page 83 Configure the screen using the provided parameters and click Apply. In the Guest/More AP screen, click the Edit icon to configure the third wireless network group. Configure the screen using the provided parameters and click Apply. VMG/XMG Series User’s Guide...
  • Page 84 Chapter 4 Tutorials Check the status of VIP and Guest in the Guest/More AP screen. The yellow bulbs signify that the SSIDs are active and ready for wireless access. VMG/XMG Series User’s Guide...

  • Page 85: Using The File Sharing Feature

    The Zyxel Device automatically adds your USB device to the Information. 4.5.1.2 Set up File Sharing on Your Zyxel Device You also need to set up file sharing on your Zyxel Device in order to share files. VMG/XMG Series User’s Guide...
  • Page 86 To create a user account that can access the secured shares on the USB device, click the Add New Account button in the Maintenance > User Account screen. Please see Chapter 34 on page 342, for detailed information about User Account screen. VMG/XMG Series User’s Guide...

  • Page 87: Access Your Shared Files From A Computer

    Media Server works with Windows 7. Make sure your computer is able to play media files (music, videos and pictures). • Zyxel DMA-2500, a digital media adapter You need to set up the DMA-2500 to work with your television (TV). Refer to the DMA-2500 Quick Start Guide for the correct hardware connections. VMG/XMG Series User’s Guide...

  • Page 88: Configuring The Zyxel Device

    This section shows you how to play the media files on the USB storage device connected to your Zyxel Device using Windows Media Player. Windows 7 Open Windows Media Player. It should automatically detect the Zyxel Device. VMG/XMG Series User’s Guide...
  • Page 89 If you cannot see the Zyxel Device in the left panel as shown above, go to Organize > Manage Libraries > Music/Videos/Pictures/Recorded TV > Add > \\192.168.1.1\BobShare. (Select the folder containing the media you wish to upload to Windows Media Player.) VMG/XMG Series User’s Guide...
  • Page 90 Chapter 4 Tutorials In the right panel, you should see a list of files available in the USB storage device. VMG/XMG Series User’s Guide...

  • Page 91: Using A Digital Media Adapter

    MyMedia to open the following screen. Select the GPON Device as your media server. The screen shows you the list of available media files in the USB storage device. Select the file you want to open and push the Play button in the remote controller. VMG/XMG Series User’s Guide...

  • Page 92: Configuring Static Route For Routing To Another Network

    (192.168.1.x/24) and N2 (192.168.10.x/24). If you want to send traffic from computer A (in N1 network) to computer B (in N2 network), the traffic is sent to the Zyxel Device’s WAN default gateway by default. In this case, B will never receive the traffic. VMG/XMG Series User’s Guide...
  • Page 93 To configure a static route to route traffic from N1 to N2: Log into the Zyxel Device’s Web Configurator in advanced mode. Click Network Setting > Routing. Click Add new Static Route in the Static Route screen. VMG/XMG Series User’s Guide...
  • Page 94 ), the function is enabled. Type 192.168.1.253 (R’s N1 address) in the Gateway IP Address field. Select VDSL as the Use Interface. Click OK. Now B should be able to receive traffic from A. You may need to additionally configure B’s firewall settings to allow specific traffic to pass through. VMG/XMG Series User’s Guide...

  • Page 95: Configuring Qos Queue And Class Setup

    Click Network Setting > QoS > General and click the QoS button to enable. When the switch goes to the right ( ), the function is enabled. Set your WAN Managed Upstream Bandwidth to 10,000 kbps (or leave this blank to have the Zyxel Device automatically determine this figure). Click Apply. VMG/XMG Series User’s Guide...
  • Page 96 Tutorial: Advanced > QoS > Queue Setup Click Network > QoS > Classification Setup > Add new Classification to create a new class. Select Enable in the Active field and follow the settings as shown in the screen below. VMG/XMG Series User’s Guide...
  • Page 97 Chapter 4 Tutorials Tutorial: Advanced > QoS > Class Setup VMG/XMG Series User’s Guide...

  • Page 98: Access The Zyxel Device Using Ddns

    Note: If you have a private WAN IP address, then you cannot use DDNS. 4.9.1 Registering a DDNS Account on www.dyndns.org Open a browser and type http://www.dyndns.org. Apply for a user account. This tutorial uses UserName1 and 12345 as the username and password. Log into www.dyndns.org using your account. VMG/XMG Series User’s Guide...

  • Page 99: Configuring Ddns On Your Zyxel Device

    Open a web browser on the computer (using the IP address a.b.c.d) that is connected to the Internet. Type http://zyxelrouter.dyndns.org and press [Enter]. The Zyxel Device’s login page should appear. You can then log into the Zyxel Device and manage it. VMG/XMG Series User’s Guide...

  • Page 100: Configuring The Mac Address Filter

    Click Security > MAC Filter to open the MAC Filter screen. Select the Enable check box to activate MAC filter function. Select Allow. Click Add a new setting to add a new entry. Then enter the host name and MAC address of Thomas’ computer in this screen. Click Apply. VMG/XMG Series User’s Guide...

  • Page 101: Access Your Shared Files From A Computer

    In FileZilla enter the IP address of the Zyxel Device (the default is 192.168.1.1), your account’s user name and password and port 21 and click Quickconnect. A screen asking for password authentication appears. File Sharing via Windows Explorer Once you log in the USB device displays in the mnt folder. VMG/XMG Series User’s Guide...

  • Page 102: Technical Reference

    Technical Reference...

  • Page 103: Connection Status Screens

    Zyxel Device. Place your mouse within the device block, and an Edit icon ( ) will appear. Click the Edit icon to change the icon and name of a connected device. Figure 55 Connectivity: Connected Devices VMG/XMG Series User’s Guide...

  • Page 104: Icon And Device Name

    Use this screen to view the basic system information of the Zyxel Device. Figure 57 System Info Click the Arrow icon ( ) to open the following screen. Use this screen to view more information on the status of your firewall and interfaces (WAN, LAN, and WLAN). VMG/XMG Series User’s Guide...
  • Page 105 Interface Status Virtual ports are shown here. You can see the ports in use and their transmission rate. WAN Information (These fields display when you have a WAN connection.) Encapsulation This field displays the current encapsulation method. VMG/XMG Series User’s Guide...

  • Page 106: The Wifi Settings Screen

    ), the function is enabled. Otherwise, it’s not. You can use this screen or the QR code on the upper right corner to check the SSIDs (WiFi network name) and passwords of the main wireless networks. If you want to show or hide your WiFi passwords, click the Eye icon ( VMG/XMG Series User’s Guide...
  • Page 107 The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Wireless devices associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 English keyboard characters) for the wireless LAN. VMG/XMG Series User’s Guide...

  • Page 108: The Guest Wifi Settings Screen

    If you want to show or hide your WiFi passwords, click the Eye icon. Figure 61 Guest WiFi Settings Click the Arrow icon ( ) to open the following screen. Use this screen configure the SSIDs and/or passwords for your guest wireless networks. VMG/XMG Series User’s Guide...
  • Page 109 The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Wireless devices associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 English keyboard characters) for the wireless LAN. VMG/XMG Series User’s Guide...

  • Page 110: The Lan Screen

    Use this screen to view the LAN IP address, subnet mask, and DHCP settings of your Zyxel Device. Figure 64 LAN Click the Arrow icon ( ) to open the following screen. Use this screen to configure the LAN IP settings and DHCP setting for your Zyxel Device. VMG/XMG Series User’s Guide...

  • Page 111: The Parental Control Screen

    Enter the lease time of the DHCP server. Minutes Save Click Save to save your changes. 5.7 The Parental Control Screen Use this screen to view the number of profiles that were created for parental control. VMG/XMG Series User’s Guide...
  • Page 112 Add a profile to create restricted access schedules. Go to the Security > Parental Control > Add New PCP/Edit screen to configure URL filtering settings to block the users on your network from accessing certain web sites. Figure 68 Parental Control VMG/XMG Series User’s Guide...

  • Page 113: Create A Parental Control Profile

    This field shows the time during which Internet access is blocked on the profile device(s). Select a device(s) on your network for this profile. 5.7.2 Define a Schedule Click Next to define time periods and days during which Internet access is blocked on the profile device(s). VMG/XMG Series User’s Guide...
  • Page 114 Click Back to return to the previous screen. Save Click Save to save your changes. Once a profile is created, it’ll show in the following screen. Click this to Delete or Edit a profile. Figure 71 Parental Control: Added Profile VMG/XMG Series User’s Guide...

  • Page 115: Broadband

    ENCAPSULATION CONNECTION SETTINGS ADSL/VDSL over Routing PPPoE PPP information, IPv4/IPv6 IP address, routing feature, DNS server, VLAN, QoS, and MTU IPoE IPv4/IPv6 IP address, routing feature, DNS server, VLAN, QoS, and MTU Bridge VLAN and QoS VMG/XMG Series User’s Guide...

  • Page 116: What You Need To Know

    IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10 IP addresses. The Zyxel Device can use IPv4/IPv6 dual stack to connect to IPv4 and IPv6 networks, and supports IPv6 rapid deployment (6RD). VMG/XMG Series User’s Guide...
  • Page 117 ISP’s Border Relay router (BR in the figure) to connect to the native IPv6 Internet. The local network can also use IPv4 services. The Zyxel Device uses it’s configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet. VMG/XMG Series User’s Guide...
  • Page 118 Transition Router (AFTR in the graphic) to connect to the IPv4 Internet. The local network can also use IPv6 services. The Zyxel Device uses it’s configured IPv6 WAN IP to route IPv6 traffic to the IPv6 Internet. Figure 74 Dual Stack Lite VMG/XMG Series User’s Guide...

  • Page 119: Before You Begin

    N/A when there is no VLAN ID number assigned. IGMP Proxy This shows whether the Zyxel Device act as an IGMP proxy on this connection. This shows whether NAT is activated or not for this connection. VMG/XMG Series User’s Guide...

  • Page 120: Add/Edit Internet Connection

    Use Routing mode if your ISP give you one IP address only and you want multiple computers to share an Internet account. The following example screen displays when you select the ADSL over ATM connection type, Routing mode, and PPPoE encapsulation. The screen varies when you select other interface type, encapsulation, and IPv6/IPv4 mode. VMG/XMG Series User’s Guide...
  • Page 121 Click this switch to enable or disable the interface. When the switch goes to the right , the function is enabled. Otherwise, it’s not. Name Specify a descriptive name for this connection. Type Select whether it is an ADSL/VDSL over PTM or ADSL over ATM connection. VMG/XMG Series User’s Guide...
  • Page 122 Zyxel Device needs separate VCs. There is a binding between a VC and the type of the network protocol carried on the VC. This reduces payload overhead since there is no need to carry protocol information in each Protocol Data Unit (PDU) payload. VMG/XMG Series User’s Guide...
  • Page 123 Routing Feature (This is available only when you select IPv4 Only or IPv4 IPv6 DualStack in the IPv4/IPv6 Mode field.) Click this switch to activate or deactivate NAT on this connection. When the switch goes to the right , the function is enabled. Otherwise, it’s not. VMG/XMG Series User’s Guide...
  • Page 124 Zyxel Device's interface(s). The gateway helps forward packets to their destinations. IPv6 DNS Server (This is available only when you select IPv4 IPv6 DualStack or IPv6 Only in the IPv4/IPv6 Mode field. Configure the IPv6 DNS server in the following section. VMG/XMG Series User’s Guide...
  • Page 125 Select Bridge as the encapsulation mode. The screen varies depending on the interface type you select. If you select ADSL/VDSL over PTM or Ethernet as the interface type, the following screen appears. VMG/XMG Series User’s Guide...
  • Page 126 Type the VLAN ID number (from 0 to 4094) for traffic through this connection. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. If you select ADSL over ATM as the interface type, the following screen appears. VMG/XMG Series User’s Guide...
  • Page 127 Select Non Realtime VBR (non real-time Variable Bit Rate) for connections that do not require closely controlled delay and delay variation. Select Realtime VBR (real-time Variable Bit Rate) for applications with bursty connections that require closely controlled delay and delay variation. VMG/XMG Series User’s Guide...

  • Page 128: The Cellular Backup Screen

    Use this screen to configure your cellular settings. Click Network Setting > Broadband > Cellular Backup. The actual data rate you obtain varies depending on the cellular card you use, the signal strength to the service provider’s base station, and so on. VMG/XMG Series User’s Guide...
  • Page 129 Zyxel Device cellular WAN connection when the Time Budget or Data Budget is reached. It may take some time for the cellular WAN connection to be disconnected when the Time Budget or Data Budget is reached. VMG/XMG Series User’s Guide...
  • Page 130 Chapter 6 Broadband Figure 80 Network Setting > Broadband > Cellular Backup (General & Cellular Connection Setting) VMG/XMG Series User’s Guide...
  • Page 131 You can configure the frequency of the ping check and number of consecutive failures before triggering cellular backup. Check Cycle Enter the frequency of the ping check in this field. Consecutive Fail Enter how many consecutive failures are required before cellular backup is triggered. VMG/XMG Series User’s Guide...
  • Page 132 Enter the second DNS server address assigned by the ISP. DNS server Enable Email Select this to enable the email notification function. The Zyxel Device will email you a notification Notification when the cellular connection is up. VMG/XMG Series User’s Guide...
  • Page 133 Actions before Specify the actions the Zyxel Device takes before the time or data limit exceeds. over budget VMG/XMG Series User’s Guide...

  • Page 134: The Broadband Advanced Screen

    It also lists ITU-T G.993.2 standard VDSL profiles you can comply with. ITU-T G.993.2 standard defines a wide range of settings for various parameters, some of which are encompassed in profiles as shown in the next table. VMG/XMG Series User’s Guide...
  • Page 135 2048 4.3125 20.5 1972 4.3125 11.5 8.832 2048 4.3125 14.5 2783 4.3125 14.5 2783 4.3125 14.5 17.664 4096 4.3125 14.5 35.328 8192 4.3125 17.0 Click Network Setting > Broadband > Advanced to display the following screen. VMG/XMG Series User’s Guide...
  • Page 136 Bitswap Select Enable to allow the Zyxel Device to adapt to line changes when you are using G.dmt. Bit-swapping is a way of keeping the line more stable by constantly monitoring and redistributing bits between channels. VMG/XMG Series User’s Guide...

  • Page 137: Ethernet Wan

    Use this screen to have the forth LAN port act as an Ethernet WAN port. You can restore it back from a WAN port to a LAN port. Click the switch to set up the configuration. When the switch goes to the right, VMG/XMG Series User’s Guide...

  • Page 138: Technical Reference

    PPPoA stands for Point to Point Protocol over ATM Adaptation Layer 5 (AAL5). A PPPoA connection functions like a dial-up Internet connection. The Zyxel Device encapsulates the PPP session based on RFC1483 and sends it through an ATM PVC (Permanent Virtual Circuit) to the Internet Service Provider’s VMG/XMG Series User’s Guide...
  • Page 139 Traffic Shaping is an agreement between the carrier and the subscriber to regulate the average rate and fluctuations of data transmission over an ATM network. This agreement helps eliminate congestion, which is important for transmission of real time data such as audio and video connections. VMG/XMG Series User’s Guide...
  • Page 140 The VBR-RT (real-time Variable Bit Rate) type is used with bursty connections that require closely controlled delay and delay variation. It also provides a fixed amount of bandwidth (a PCR is specified) but is only available when data is being sent. An example of an VBR-RT connection would be video VMG/XMG Series User’s Guide...
  • Page 141 (VLAN Identifier) of null (0) is called a priority frame, meaning that only the priority level is significant and the default VID of the ingress port is given as the VID of the frame. Of the 4096 possible VIDs, a VID of 0 is VMG/XMG Series User’s Guide...
  • Page 142 The 128-bit IPv6 address is written as eight 16-bit hexadecimal blocks separated by colons (:). This is an example IPv6 address 2001:0db8:1a2b:0015:0000:0000:1a2f:0000. IPv6 addresses can be abbreviated in two ways: • Leading zeros in a block can be omitted. So 2001:0db8:1a2b:0015:0000:0000:1a2f:0000 can be written as 2001:db8:1a2b:15:0:0:1a2f:0. VMG/XMG Series User’s Guide...
  • Page 143 (start from the left) in the address compose the network address. The prefix length is written as “/x” where x is a number. For example, 2001:db8:1a2b:15::1a2f:0/32 means that the first 32 bits (2001:db8) is the subnet prefix. VMG/XMG Series User’s Guide...

  • Page 144: Wireless

    However, wireless networking is different from that of most traditional radio communications in that there are a number of wireless networking standards available with different methods of data encryption. VMG/XMG Series User’s Guide...

  • Page 145: The Wireless General Settings Screen

    Zyxel Device’s new settings. Note: If upstream/downstream bandwidth is empty, the Zyxel Device sets the value automatically. Note: Setting a maximum upstream/downstream bandwidth will significantly decrease wireless performance. Click Network Setting > Wireless to open the General screen. VMG/XMG Series User’s Guide...
  • Page 146 Click this switch to enable or disable the wireless LAN in this field. When the switch turns blue , the function is enabled. Otherwise, it’s not. Channel Use Auto to have the Zyxel Device automatically determine a channel to use. VMG/XMG Series User’s Guide...

  • Page 147: No Security

    Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. 7.2.1 No Security Select No Security to allow wireless stations to communicate with the access points without any data encryption or authentication. VMG/XMG Series User’s Guide...

  • Page 148: More Secure (Wpa(2)-Psk)

    Click Network Setting > Wireless to display the General screen. Select More Secure as the security level. Then select WPA/WPA2-PSK or WPA2-PSK from the Security Mode list. Figure 87 Wireless > General: More Secure: WPA(2)-PSK VMG/XMG Series User’s Guide...

  • Page 149: The Guest/More Ap Screen

    Table 39 Supported Wireless Networks WIRELESS NETWORKS WHERE TO CONFIGURE Main/1 Network Setting > Wireless > General screen Guest/3 Network Setting > Wireless > Guest/More AP screen Figure 88 Network Setting > Wireless > Guest/More AP VMG/XMG Series User’s Guide...

  • Page 150: The Edit Guest/More Ap Screen

    Note: If upstream/downstream bandwidth is empty, the Zyxel Device sets the value automatically. Setting a maximum upstream/downstream bandwidth will significantly decrease wireless performance. Click the Edit icon next to an SSID in the Guest/More AP screen. The following screen displays. VMG/XMG Series User’s Guide...
  • Page 151 Chapter 7 Wireless Figure 89 Network Setting > Wireless > Guest/More AP > Edit VMG/XMG Series User’s Guide...
  • Page 152 Section 7.2.1 on page 147 for more details about this field. Generate Select this option to have the Zyxel Device automatically generate a password. The password password field will not be configurable when you select this option. automatically VMG/XMG Series User’s Guide...

  • Page 153: The Mac Authentication Screen

    Use this screen to view your Zyxel Device’s MAC filter settings and add new MAC filter rules. Click Network Setting > Wireless > MAC Authentication. The screen appears as shown. Figure 90 Network Setting> Wireless > MAC Authentication VMG/XMG Series User’s Guide...

  • Page 154: Add/Edit Mac Addresses

    Enter the MAC addresses of the wireless devices that are allowed or denied access to the Zyxel Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Figure 91 Network Setting> Wireless > MAC Authentication > Add/Edit VMG/XMG Series User’s Guide...

  • Page 155: The Wps Screen

    Click Network Setting > Wireless > WPS. The following screen displays. Click this switch and makes it turn blue. Click Apply to activate the WPS function. Then you can configure the WPS settings in this screen. Figure 92 Network Setting > Wireless > WPS VMG/XMG Series User’s Guide...

  • Page 156: The Wmm Screen

    WMM enhances data transmission quality, while APSD improves power management of wireless clients. This allows delay-sensitive applications, such as voice and videos, to run more smoothly. Click Network Setting > Wireless > WMM to display the following screen. VMG/XMG Series User’s Guide...

  • Page 157: The Others Screen

    Use this screen to configure advanced wireless settings, such as additional security settings, power saving, and data transmission settings. Click Network Setting > Wireless > Others. The screen appears as shown. Section 7.11.2 on page 166 for detailed definitions of the terms listed in this screen. VMG/XMG Series User’s Guide...
  • Page 158 Delivery Traffic Indication Message (DTIM) is the time period after which broadcast and multicast packets are transmitted to mobile clients in the Power Saving mode. A high DTIM value can cause clients to lose connectivity with the network. This value can be set from 1 to 255. VMG/XMG Series User’s Guide...
  • Page 159 MFP will still be allowed to join the wireless network, but remain unprotected. Select Required to allow only clients that support MFP to join the wireless network. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 160: The Channel Status Screen

    When a wireless client is dropped, it has the opportunity to steer to a Multy-Pro- supported device with a strong signal. Band steering allows 2.4G/5G dual-band wireless clients to steer from one band to another. VMG/XMG Series User’s Guide...
  • Page 161 Click Add Extender in the Multy Pro App. Install from Google Play or the Apple App store. The following figure shows the Multy Pro application. Device Z is the Zyxel Device. Device A is a Multy- Pro-supported extender in AP mode. Devices B and C are Multy-Pro-supported extenders in repeater Mode. VMG/XMG Series User’s Guide...

  • Page 162: The Wlan Scheduler Screen

    Select a specific time and day of a week for scheduling. You can also create a rule to automatically switch off all the WLAN together. Click Network Setting > Wireless > WLAN Scheduler. VMG/XMG Series User’s Guide...
  • Page 163 Click the Edit icon to configure the connection. Click the Delete icon to remove the rule. Note: If you enable a rule for a specific SSID, you will not be able to connect to other wireless networks. VMG/XMG Series User’s Guide...

  • Page 164: Add/Edit Rules

    (24 hours). Description Enter a description of the rule, usually to help identify it (its purpose). Click OK to save the changes back to the Zyxel Device. Cancel Click Cancel to close the window with changes unsaved. VMG/XMG Series User’s Guide...

  • Page 165: Technical Reference

    The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your Zyxel Device is the AP. VMG/XMG Series User’s Guide...

  • Page 166: Additional Wireless Terms

    Once an unauthorized person has access to the network, he or she can steal information or introduce malware (malicious software) intended to compromise the VMG/XMG Series User’s Guide...
  • Page 167 Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. VMG/XMG Series User’s Guide...
  • Page 168 Many types of encryption use a key to protect the information in the wireless network. The longer the key, the stronger the encryption. Every device in the wireless network must have the same key. VMG/XMG Series User’s Guide...

  • Page 169: Signal Problems

    7.11.6 MBSSID Traditionally, you need to use different APs to configure different Basic Service Sets (BSSs). As well as the cost of buying extra APs, there is also the possibility of channel interference. The Zyxel Device’s MBSSID VMG/XMG Series User’s Guide...

  • Page 170: Preamble Type

    7.11.8.1 Push Button Configuration WPS Push Button Configuration (PBC) is initiated by pressing a button on each WPS-enabled device, and allowing them to connect automatically. You do not need to enter any information. VMG/XMG Series User’s Guide...
  • Page 171 If the client device’s configuration interface has an area for entering another device’s PIN, you can either enter the client’s PIN in the AP, or enter the AP’s PIN in the client - it does not matter which. Start WPS on both devices within two minutes. VMG/XMG Series User’s Guide...
  • Page 172 (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings. The registrar creates a secure EAP (Extensible Authentication Protocol) tunnel and sends the network name (SSID) and the WPA-PSK or VMG/XMG Series User’s Guide...
  • Page 173 Once a WPS-enabled device has connected to another device using WPS, it becomes “configured”. A configured wireless client can still act as enrollee or registrar in subsequent WPS connections, but a configured access point can no longer VMG/XMG Series User’s Guide...
  • Page 174 In this case, AP1 must be the registrar, since it is configured (it already has security information for the network). AP1 supplies the existing security information to Client 2. Figure 105 WPS: Example Network Step 2 VMG/XMG Series User’s Guide...
  • Page 175 (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as normal (the non-WPS device must also support WPA-PSK or WPA2-PSK). VMG/XMG Series User’s Guide...
  • Page 176 Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. VMG/XMG Series User’s Guide...

  • Page 177: Home Networking

    • Use the Wake on LAN screen to remotely turn on a device on the network. (Section 8.7 on page 192). • Use the TFTP Server Name screen to identify a TFTP server for configuration file download using DHCP option 66. (Section 8.8 on page 192). VMG/XMG Series User’s Guide...

  • Page 178: What You Need To Know

    UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses VMG/XMG Series User’s Guide...

  • Page 179: Before You Begin

    Enter the IP subnet mask into the IP Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute a subnet mask based upon the IP address you entered. VMG/XMG Series User’s Guide...
  • Page 180 Chapter 8 Home Networking Click Apply to save your settings. Figure 107 Network Setting > Home Networking > LAN Setup VMG/XMG Series User’s Guide...
  • Page 181 Select the type of service that you are registered for from your DNS service provider (From ISP). Select DNS Proxy if you have the DNS proxy service. The Zyxel Device redirects clients’ DNS queries to a DNS server for resolving domain names. Select Static if you have the static DNS service. VMG/XMG Series User’s Guide...
  • Page 182 This shows the status of the DHCPv6. DHCP Server displays if you configured the Zyxel Device to act as a DHCPv6 server which assigns IPv6 addresses and/or DNS information to clients. IPv6 Router Advertisement State RADVD Active This shows whether RADVD is enabled or not. IPv6 DNS Values VMG/XMG Series User’s Guide...

  • Page 183: The Lan Static Dhcp Screen

    Table 52 Network Setting > Home Networking > Static DHCP LABEL DESCRIPTION Static DHCP Click this to add a new static DHCP entry. Configuration This is the index number of the entry. Status This field displays whether the client is connected to the Zyxel Device. VMG/XMG Series User’s Guide...
  • Page 184 If you select Manual Input, enter the MAC address of a computer on your LAN. IP Address If you select Manual Input, enter the IP address that you want to assign to the computer on your LAN with the MAC address that you will also specify. VMG/XMG Series User’s Guide...

  • Page 185: The Upnp Screen

    Be aware that anyone could use a UPnP application to open the Web Configurator's login screen without entering the Zyxel Device's IP address (although you must still enter the password to access the Web Configurator). UPnP NAT-T State VMG/XMG Series User’s Guide...

  • Page 186: Turning On Upnp In Windows 7 Example

    Make sure the computer is connected to a LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Control Panel and then the Network and Sharing Center. Click Change Advanced Sharing Settings. VMG/XMG Series User’s Guide...

  • Page 187: Turning On Upnp In Windows 10 Example

    Activate UPnP on the Zyxel Device by clicking Network Setting > Home Networking > UPnP. Make sure the computer is connected to the LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Settings and then Network & Internet. VMG/XMG Series User’s Guide...
  • Page 188 Chapter 8 Home Networking Click Network and Sharing Center. Click Change advanced sharing settings. VMG/XMG Series User’s Guide...
  • Page 189 Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. VMG/XMG Series User’s Guide...

  • Page 190: The Lan Additional Subnet Screen

    Enter the IP address of your Zyxel Device in dotted decimal notation. Subnet Mask Your Zyxel Device will automatically calculate the subnet mask based on the IPv4 address that you assign. Unless you are implementing subnetting, use this value computed by the Zyxel Device. Public LAN VMG/XMG Series User’s Guide...

  • Page 191: The Stb Vendor Id Screen

    These are STB’s Vendor Class Identifiers (DHCP option 60). A Vendor Class Identifier is usually used to inform the DHCP server a DHCP client’s vendor and functionality. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 192: The Wake On Lan Screen

    66. RFC 2132 defines the option 66 open standard. DHCP option 66 supports the IP address or the hostname of a single TFTP server. Click Network Setting > Home Networking > TFTP Server Name to open this screen. Figure 114 Network Setting > Home Networking > TFTP Server Name VMG/XMG Series User’s Guide...

  • Page 193: Technical Reference

    The Zyxel Device is pre-configured with a pool of IP addresses for the DHCP clients (DHCP Pool). See the product specifications in the appendices. Do not assign static IP addresses from the DHCP pool to your LAN computers. VMG/XMG Series User’s Guide...

  • Page 194: Dns Server Addresses

    The subnet mask specifies the network number portion of an IP address. Your Zyxel Device will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the Zyxel Device unless you are instructed to do otherwise. VMG/XMG Series User’s Guide...
  • Page 195 Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. VMG/XMG Series User’s Guide...

  • Page 196: Routing

    Use this screen to view and configure the static route rules on the Zyxel Device. A static route is used to save time and bandwidth usage when LAN devices within an Intranet are transferring files or packets, VMG/XMG Series User’s Guide...

  • Page 197: Add/Edit Static Route

    Use this screen to add or edit a static route. Click Add new static route in the Routing screen or the Edit icon next to the static route you want to edit. The screen shown next appears. Note: The Gateway IP Address must be within the range of the selected interface in Use Interface. VMG/XMG Series User’s Guide...
  • Page 198 Enter the IP address of the gateway. Address Use Interface Select the WAN interface you want to use for this static route. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 199: The Dns Route Screen

    9.3.1 The DNS Route Add Screen You can manually add the Zyxel Device’s DNS route entry. Click Add New DNS Route in the Network Setting > Routing > DNS Route screen. The screen shown next appears. VMG/XMG Series User’s Guide...

  • Page 200: The Policy Route Screen

    The Policy Route screen let you view and configure routing policies on the Zyxel Device. Click Network Setting > Routing > Policy Route to open the following screen. Figure 121 Network Setting > Routing > Policy Route VMG/XMG Series User’s Guide...

  • Page 201: Add/Edit Policy Route

    Click Add New Policy Route in the Policy Route screen or click the Edit icon next to a policy. Use this screen to configure the required information for a policy route. Figure 122 Policy Route: Add/Edit VMG/XMG Series User’s Guide...

  • Page 202: The Rip Screen

    Table 65 Network Setting > Routing > RIP LABEL DESCRIPTION This is the index of the interface in which the RIP setting is used. Interface This is the name of the interface in which the RIP setting is used. VMG/XMG Series User’s Guide...
  • Page 203 Select the check box to set the Zyxel Device to not send the route information to the Gateway default gateway. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes back to the Zyxel Device. VMG/XMG Series User’s Guide...

  • Page 204: Quality Of Service (Qos)

    • The Shaper Setup screen limits outgoing traffic transmission rate on the selected interface (Section 10.6 on page 215). • The Policer Setup screen to control incoming traffic transmission rate and bursts (Section 10.7 on page 216). VMG/XMG Series User’s Guide...

  • Page 205: What You Need To Know

    (or queues). Your Zyxel Device uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the average rate. Traffic Rate Traffic Rate Time Time (Before Traffic Shaping) (After Traffic Shaping) VMG/XMG Series User’s Guide...

  • Page 206: The Quality Of Service General Screen

    Note: Upstream Traffic Priority automatically assigns a traffic priority level based on the selected criteria. Note: To have your QoS settings configured in other QoS screens take effect, select None in the Upstream Traffic Priority field. VMG/XMG Series User’s Guide...
  • Page 207 You can also set this number lower than the WAN interfaces’ actual transmission speed. This will cause the Zyxel Device to not use some of the interfaces’ available bandwidth. If you leave this field blank, the Zyxel Device automatically sets this to the LAN interfaces’ maximum supported connection speed. VMG/XMG Series User’s Guide...

  • Page 208: The Queue Setup Screen

    Priority column, the higher the priority. Note: The corresponding classifier(s) will be removed automatically if a queue is deleted. Note: Rate limit 0 means there's no rate limit on a queue. Figure 125 Network Setting > QoS > Queue Setup VMG/XMG Series User’s Guide...

  • Page 209: Adding A Qos Queue

    Click the Delete icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. 10.4.1 Adding a QoS Queue Click Add New Queue or the Edit icon in the Queue Setup screen to configure a queue. Figure 126 Queue Setup: Add VMG/XMG Series User’s Guide...

  • Page 210: The Qos Classification Setup Screen

    Click Network Setting > QoS > Classification Setup to open the following screen. Figure 127 Network Setting > QoS > Classification Setup VMG/XMG Series User’s Guide...

  • Page 211: Add/Edit Qos Class

    Click the Delete icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. 10.5.1 Add/Edit QoS Class Click Add New Classification in the Classification Setup screen or the Edit icon next to a classifier to open the following screen. VMG/XMG Series User’s Guide...
  • Page 212 Chapter 10 Quality of Service (QoS) Figure 128 Classification Setup: Add/Edit VMG/XMG Series User’s Guide...
  • Page 213 For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Others VMG/XMG Series User’s Guide...
  • Page 214 If you select Remove, the Zyxel Device deletes the VLAN ID of the frames before forwarding them out. If you select Add, the Zyxel Device treat all matched traffic untagged and add a second VLAN If you select Unchange, the Zyxel Device keep the VLAN ID in the packets. VMG/XMG Series User’s Guide...

  • Page 215: The Qos Shaper Setup Screen

    This shows the average rate limit of traffic bursts for this shaper. Modify Click the Edit icon to edit the shaper. Click the Delete icon to delete an existing shaper. Note that subsequent rules move up by one when you take this action. VMG/XMG Series User’s Guide...

  • Page 216: Add/Edit A Qos Shaper

    The following table describes the labels in this screen. Table 73 Network Setting > QoS > Policer Setup LABEL DESCRIPTION Add new Policer Click this to create a new entry. This is the index number of the entry. VMG/XMG Series User’s Guide...

  • Page 217: Add/Edit A Qos Policer

    10.7.1 Add/Edit a QoS Policer Click Add New Policer in the Policer Setup screen or the Edit icon next to a policer to show the following screen. Figure 132 Policer Setup: Add/Edit VMG/XMG Series User’s Guide...

  • Page 218: Technical Reference

    IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. VMG/XMG Series User’s Guide...
  • Page 219 DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different kinds of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. VMG/XMG Series User’s Guide...
  • Page 220 TOS (IP IP PACKET LENGTH PRIORITY (ETHERNET DSCP PRECEDENCE) (BYTE) PRIORITY) 000000 000000 >1100 001110 250~1100 001100 001010 001000 010110 010100 010010 010000 011110 <250 011100 011010 011000 100110 100100 100010 100000 101110 101000 110000 111000 VMG/XMG Series User’s Guide...
  • Page 221 The following shows how tokens work with incoming packets in srTCM: • A packet arrives. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). VMG/XMG Series User’s Guide...
  • Page 222 • If the PBS bucket has enough tokens, the Zyxel Device checks the CBS bucket. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). Otherwise, the packet is marked yellow. VMG/XMG Series User’s Guide...

  • Page 223: Network Address Translation (Nat)

    IP address of the host when the same packet is traveling in the WAN side. In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN VMG/XMG Series User’s Guide...

  • Page 224: The Port Forwarding Screen

    (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. VMG/XMG Series User’s Guide...
  • Page 225 This is the first external port number that identifies a service. End Port This is the last external port number that identifies a service. Translation Start This is the first internal port number that identifies a service. Port VMG/XMG Series User’s Guide...

  • Page 226: Add/Edit Port Forwarding

    Here’s an example to configure port translation. Configure Start Port to 100, End Port to 120, Translation Start Port to 200, and Translation End Port to 220. Note: TCP port 7547 is reserved for system use. VMG/XMG Series User’s Guide...
  • Page 227 To forward only one port, enter the port number in the Start Port field above and then enter it again in this field. To forward a series of ports, enter the last port number in a series that begins with the port number in the Start Port field above. VMG/XMG Series User’s Guide...

  • Page 228: The Port Triggering Screen

    Note: TCP port 7547 is reserved for system use. Note: The maximum number of trigger ports for a single rule or all rules is 999. Note: The maximum number of open ports for a single rule or all rules is 999. For example: VMG/XMG Series User’s Guide...
  • Page 229 Control Protocol/Internet Protocol). Click Network Setting > NAT > Port Triggering to open the following screen. Use this screen to view your Zyxel Device’s trigger port settings. Figure 137 Network Setting > NAT > Port Triggering VMG/XMG Series User’s Guide...

  • Page 230: Add/Edit Port Triggering Rule

    This screen lets you create new port triggering rules. Click Add new rule in the Port Triggering screen or click a rule’s Edit icon to open the following screen. Use this screen to configure a port or range of ports and protocols for sending out requests and for receiving responses. VMG/XMG Series User’s Guide...

  • Page 231: The Dmz Screen

    A client in the Demilitarized Zone (DMZ) is no longer behind the Zyxel Device and therefore can run any Internet applications such as video conferencing and Internet gaming without restrictions. This, however, may pose a security threat to the Zyxel Device. VMG/XMG Series User’s Guide...

  • Page 232: The Alg Screen

    Zyxel Device is behind a SIP ALG. Use this screen to enable and disable the NAT and SIP (VoIP) ALG in the Zyxel Device. To access this screen, click Network Setting > NAT > ALG. VMG/XMG Series User’s Guide...

  • Page 233: The Address Mapping Screen

    Zyxel Device takes the corresponding action and the remaining rules are ignored. Click Network Setting > NAT > Address Mapping to display the following screen. Figure 141 Network Setting > NAT > Address Mapping VMG/XMG Series User’s Guide...

  • Page 234: Add/Edit Address Mapping Rule

    To add or edit an address mapping rule, click Add new rule or the rule’s edit icon in the Address Mapping screen to display the screen shown next. Specify the NAT mapping type, the local and global IP address(es), and a WAN interface in this screen. VMG/XMG Series User’s Guide...

  • Page 235: The Nat Sessions Screen

    Use this screen to limit the number of concurrent NAT sessions a client can use, to ensure that no single client uses up too many available NAT sessions. Some applications, such as P2P file sharing, demand a VMG/XMG Series User’s Guide...

  • Page 236: Technical Reference

    Note that inside/outside refers to the location of a host, while global/local refers to the IP address of a host used in a packet. Thus, an inside local address (ILA) is the IP address of an inside host in a packet VMG/XMG Series User’s Guide...

  • Page 237: What Nat Does

    With no servers defined, your Zyxel Device filters out all incoming inquiries, thus preventing intruders from probing your network. For more information on IP address translation, refer to RFC 1631, The IP Network Address Translator (NAT). VMG/XMG Series User’s Guide...

  • Page 238: How Nat Works

    Figure 144 How NAT Works 11.8.4 NAT Application The following figure illustrates a possible NAT application, where three inside LANs (logical LANs using IP alias) behind the Zyxel Device can communicate with three distinct WAN networks. VMG/XMG Series User’s Guide...
  • Page 239 SMTP (Simple Mail Transfer Protocol) DNS (Domain Name System) Finger HTTP (Hyper Text Transfer protocol or WWW, Web) POP3 (Post Office Protocol) NNTP (Network News Transport Protocol) SNMP (Simple Network Management Protocol) SNMP trap PPTP (Point-to-Point Tunneling Protocol) 1723 VMG/XMG Series User’s Guide...
  • Page 240 You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 146 Multiple Servers Behind NAT Example IP Address assigned by ISP VMG/XMG Series User’s Guide...

  • Page 241: Dynamic Dns Setup

    Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. VMG/XMG Series User’s Guide...

  • Page 242: The Dns Entry Screen

    You can manually add or edit the Zyxel Device’s DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. VMG/XMG Series User’s Guide...

  • Page 243: The Dynamic Dns Screen

    Dynamic DNS can update your current dynamic IP address mapping to a hostname. Use this screen to configure a DDNS service provider on your Zyxel Device. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown. Figure 149 Network Setting > DNS > Dynamic DNS VMG/XMG Series User’s Guide...
  • Page 244 Current Dynamic This shows the IP address your Dynamic DNS provider has currently associated with the hostname. Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 245: Igmp/Mld

    13.2 The IGMP/MLD Screen Use this screen to configure multicast groups that the Zyxel Device manages through IGMP/MLD settings. To open this screen, click Network Setting > IGMP/MLD. VMG/XMG Series User’s Guide...
  • Page 246 Enter the version of IGMP (1~3) and MLD (1~2) that you want the Zyxel Device to use on the WAN. Query Interval Enter the number of seconds the Zyxel Device sends a query message to hosts to get the group membership information. VMG/XMG Series User’s Guide...
  • Page 247 Select this to have the Zyxel Device add a host to a multicast group immediately once the Zyxel Join Immediate Device receives an IGMP or MLD join message. (IPTV) Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes back to the Zyxel Device. VMG/XMG Series User’s Guide...

  • Page 248: Vlan Group

    Add a VLAN group and/or change their basic settings in the Vlan Group screen. The subnet and DHCP settings of each group can be configured at the LAN Setup page. Click Network Setting > Vlan Group to open the following screen. Figure 152 Network Setting > Vlan Group VMG/XMG Series User’s Guide...

  • Page 249: Add/Edit A Vlan Group

    Select TX Tagging to tag outgoing traffic from the associated LAN port with the VLAN ID number entered above. Apply Click Apply to save your changes back to the Zyxel Device. Cancel Click Cancel to exit this screen without saving. VMG/XMG Series User’s Guide...

  • Page 250: Interface Grouping

    In the following example, the client that sends packets with the DHCP Vendor ID option set to MSFT 5.0 (meaning it is a Windows 2000 DHCP client) is assigned the IP address 192.168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. VMG/XMG Series User’s Guide...
  • Page 251 This shows the filtering criteria for the group. Modify Click the Edit icon to modify an existing Interface group setting or click the Delete icon to remove the Interface group. Click this button to create a new group. VMG/XMG Series User’s Guide...

  • Page 252: Interface Group Configuration

    Note: An interface can belong to only one group at a time. Note: After configuring a vendor ID, reboot the client device attached to the Zyxel Device to obtain an appropriate IP address. Note: You can have up to 15 filter criteria. Figure 156 Interface Group Configuration VMG/XMG Series User’s Guide...

  • Page 253: Interface Grouping Criteria

    You can choose to define a group based on a MAC address, a vendor ID (DHCP option 60), an Identity Association Identifier (DHCP option 61), vendor specific information (DHCP option 125), or a VLAN group. VMG/XMG Series User’s Guide...
  • Page 254 Select this and the VLAN group of the matched traffic from the drop-down list box. A VLAN group can be configured in Network Setting > Vlan Group. Apply Click Apply to save your changes back to the Zyxel Device. Cancel Click Cancel to exit this screen without saving. VMG/XMG Series User’s Guide...

  • Page 255: Usb Service

    • Use the Media Server screen to enable or disable the sharing of media files (Section 16.3 on page 259). 16.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. VMG/XMG Series User’s Guide...

  • Page 256: Before You Begin

    Use this screen to set up file sharing through the Zyxel Device. The Zyxel Device’s LAN users can access the shared folder (or share) from the USB device inserted in the Zyxel Device. To access this screen, click Network Setting > USB Service > File Sharing. VMG/XMG Series User’s Guide...
  • Page 257 Select this to allow the share to be accessed. Status This field shows the status of the share : The share is not activated. : The share is activated. Share Name This field displays the share name on the GPON Device. VMG/XMG Series User’s Guide...

  • Page 258: The Add New Share Screen

    Please note that you need to set up your shares in the USB before enabling file sharing in the Zyxel Device. Also, spaces and the following special characters listed in the brackets ["`<>^$|&;\/:*?'] are not allowed for the USB share name. Figure 160 Network Setting > USB Service > File Sharing > Add New Sharer VMG/XMG Series User’s Guide...

  • Page 259: The Add New User Screen

    Note: Anyone on your network can play the media files in the published shares. No user name and password or other form of security is used. The media server is enabled by default with the video, photo, and music shares published. VMG/XMG Series User’s Guide...
  • Page 260 Enter the path clients use to access the media files on a USB storage device connected to the Path Zyxel Device. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 261: Home Connectivity

    Connect will be enabled and grayed out automatically. To disable One Connect, please deactivate Multy pro in the Network Setting > Wireless > MESH screen. Click Network Setting > Home Connectivity to open the following screen. VMG/XMG Series User’s Guide...
  • Page 262 Chapter 17 Home Connectivity Figure 163 Network Setting > Home Connectivity VMG/XMG Series User’s Guide...

  • Page 263: Firewall

    • Use the Access Control screen to view and configure incoming/outgoing filtering rules (Section 18.4 on page 267). • Use the DoS screen to activate protection against Denial of Service (DoS) attacks (.Section 18.5 on page 270). VMG/XMG Series User’s Guide...

  • Page 264: What You Need To Know

    Internet activities you can perform. Note: LAN to WAN is your access to all Internet services. WAN to LAN is the access of other computers on the Internet to devices behind the Zyxel Device. VMG/XMG Series User’s Guide...

  • Page 265: The Protocol Screen

    Control screen. For a comprehensive list of port numbers and services, visit the IANA (Internet Assigned Number Authority) website. See Appendix D on page 406 for some examples. Note: Removing a protocol rule will also remove associated ACL rules. Click Security > Firewall > Protocol to display the following screen. VMG/XMG Series User’s Guide...

  • Page 266: Add New/Edit Protocol Entry

    Use this screen to add a customized service rule that you can use in the firewall’s ACL rule configuration. Click Add New Protocol Entry or the Edit icon next to an existing service in the Protocol screen to display the following screen. Figure 167 Protocol Entry: Add New/Edit VMG/XMG Series User’s Guide...

  • Page 267: The Access Control Screen

    This displays the source IP addresses to which this rule applies. Please note that a blank source address is equivalent to Any. Dst IP This displays the destination IP addresses to which this rule applies. Please note that a blank destination address is equivalent to Any. VMG/XMG Series User’s Guide...

  • Page 268: Add/Edit An Acl Rule

    IP address, IP Type, service, and direction. You can also specify a limit as to how many packets this rule applies to at a certain period of time or specify a schedule for this rule. VMG/XMG Series User’s Guide...
  • Page 269 Select the destination device to which the ACL rule applies. If you select Specific IP Address, Destination enter the destiniation IP address in the field below. Device Destination IP Enter the destination IP address. Address IP Type Select whether your IP type is IPv4 or IPv6. VMG/XMG Series User’s Guide...

  • Page 270: The Dos Screen

    DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. Use the DoS screen to activate protection against DoS attacks. Click Security > Firewall > DoS to display the following screen. VMG/XMG Series User’s Guide...
  • Page 271 Table 105 Security > Firewall > DoS LABEL DESCRIPTION DoS Protection Select Enable to enable protection against DoS attacks. Blocking Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 272: Mac Filter

    You can choose to enable or disable the filters per entry; make sure that the check box under Active is selected if you want to use a filter, as shown in the example below. Figure 172 Enabling individual MAC filters VMG/XMG Series User’s Guide...
  • Page 273 Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Delete Click the Delete icon to delete an existing rule. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 274: Parental Control

    Setting > Home Connectivity screen. If you try to access the Security > Parental Control screen with One Connect enabled, the following message will appear. Figure 173 Cannot Use Parental Control Disable One Connect in the Network Setting > Home Connectivity screen, then click Security > Parental Control to open the following screen. VMG/XMG Series User’s Guide...

  • Page 275: Add/Edit A Parental Control Profile

    Click Add new PCP in the Parental Control screen to add a new rule or click the Edit icon next to an existing rule to edit it. Use this screen to configure a restricted access schedule and/or URL filtering settings to block the users on your network from accessing certain web sites. VMG/XMG Series User’s Guide...
  • Page 276 Chapter 20 Parental Control Figure 175 Security > Parental Control > Add/Edit PCP (General, Rule List & Internet Access Schedule) Figure 176 Security > Parental Control > Add/Edit PCP (Network Service & Site/URL Keyword) VMG/XMG Series User’s Guide...
  • Page 277 This shows the URL of web site or URL keyword to which the Zyxel Device blocks or allows access. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. VMG/XMG Series User’s Guide...
  • Page 278 If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. Click Security > Parental Control > Add New PCP > Add to open the following screen. VMG/XMG Series User’s Guide...
  • Page 279 Enter a keyword and click OK to have the Zyxel Device block access to the website URLs that Keyword contain the keyword. Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. VMG/XMG Series User’s Guide...

  • Page 280: Scheduler Rule

    21.2.1 Add/Edit a Schedule Rule Click the Add New Rule button in the Scheduler Rule screen or click the Edit icon next to a schedule rule to open the following screen. Use this screen to configure a restricted access schedule. VMG/XMG Series User’s Guide...
  • Page 281 Enter the time period of each day, in 24-hour format, during which the rule will be enforced. Range Description Enter a description for this scheduler rule. Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. VMG/XMG Series User’s Guide...

  • Page 282: Certificates

    22.3 The Local Certificates Screen Click Security > Certificates to open the Local Certificates screen. Use this screen to view the Zyxel Device’s summary list of certificates, generate certification requests, and import the signed certificates. VMG/XMG Series User’s Guide...

  • Page 283: Create Certificate Request

    Use this screen to have the Zyxel Device generate a certification request. To create a certificate signing request, you need to enter a common name, organization name, state/province name, and the two-letter country code for the certificate. VMG/XMG Series User’s Guide...

  • Page 284: View Certificate Request

    Click the View icon in the Local Certificates screen to open the following screen. Use this screen to view in-depth information about the certificate request. The Certificate is used to verify the authenticity of the certification authority. The Private Key serves as your digital signature for authentication and must be safely stored. VMG/XMG Series User’s Guide...

  • Page 285: The Trusted Ca Screen

    Click Security > Certificates > Trusted CA to open the following screen. This screen displays a summary list of certificates of the certification authorities that you have set the Zyxel Device to accept as trusted. The VMG/XMG Series User’s Guide...

  • Page 286: View Trusted Ca Certificate

    Click the View icon in the Trusted CA screen to open the following screen. Use this screen to view in- depth information about the certification authority’s certificate. The certificate text box is read-only and can be distributed to others. VMG/XMG Series User’s Guide...

  • Page 287: Import Trusted Ca Certificate

    Device trusts any valid certificate signed by any of the imported trusted CA certificates. Certificates should be in one of the following formats: Binary X.509, PEM (base-64) encoded, Binary PKCS#7, or PEM (base-64) encoded PKCS#7. Figure 187 Trusted CA: Import Certificate VMG/XMG Series User’s Guide...
  • Page 288 Table 118 Trusted CA: Import Certificate LABEL DESCRIPTION Certificate File Click Choose File and select the certificate you want to upload. Path Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. VMG/XMG Series User’s Guide...

  • Page 289: Voice

    VoIP stands for Voice over IP. IP is the Internet Protocol, which is the message-carrying standard the Internet runs on. So, Voice over IP is the sending of voice signals (speech) over the Internet (or another network that uses the Internet Protocol). VMG/XMG Series User’s Guide...

  • Page 290: Before You Begin

    SIP account’s VoIP number. In order to make or receive a VoIP call, you need to enable and configure a SIP account and map it to a phone port. The SIP account contains information that allows your Zyxel Device to connect to your VoIP service provider. VMG/XMG Series User’s Guide...

  • Page 291: The Sip Account Add/Edit Screen

    Note: Click more to see all the fields in the screen. You don’t necessarily need to use all these fields to set up your account. Click less to see and configure only the fields needed for this feature. VMG/XMG Series User’s Guide...
  • Page 292 Chapter 23 Voice Figure 189 VoIP > SIP > SIP Account > Add new account/Edit VMG/XMG Series User’s Guide...
  • Page 293 Select the loudness that the Zyxel Device uses for speech that it sends to the peer Control device. Listening Volume Select the loudness that the Zyxel Device uses for speech that it receives from the Control peer device. VMG/XMG Series User’s Guide...
  • Page 294 Hot Line / Warm Enter the number of the hot line or warm line that you want the Zyxel Device to dial. Line Number VMG/XMG Series User’s Guide...

  • Page 295: The Sip Service Provider Screen

    Each field is described in the following table. Table 121 VoIP > SIP > SIP Service Provider LABEL DESCRIPTION Add New Provider Click this button to add a new SIP service provider. This is the index number of the entry. VMG/XMG Series User’s Guide...

  • Page 296: The Sip Service Provider Add/Edit Screen

    Note: Click this to see all the fields in the screen. You don’t necessarily need to use all these fields to set up your account. Click again to see and configure only the fields needed for this feature. VMG/XMG Series User’s Guide...
  • Page 297 Chapter 23 Voice Figure 191 VoIP > SIP > SIP Service Provider > Add new provider/Edit VMG/XMG Series User’s Guide...
  • Page 298 NAT router in front of the Zyxel Device to keep it from re-translating the IP address (since this is already handled by the outbound proxy server). Outbound Proxy Enter the SIP outbound proxy server’s listening port, if your VoIP service provider gave you one. Port Otherwise, keep the default value. VMG/XMG Series User’s Guide...
  • Page 299 Select this if the Zyxel Device should send fax messages as UDP or TCP/IP packets through IP networks. This provides better quality, but it may have inter-operability problems. The peer devices must also use T.38. QoS Tag VMG/XMG Series User’s Guide...

  • Page 300: The Phone Device Screen

    SIP address receives an incoming call, and which SIP address will be used when an outgoing call is made with a specific phone. To access this screen, click VoIP > Phone > Phone Device. VMG/XMG Series User’s Guide...

  • Page 301: The Phone Device Edit Screen

    23.5.1 The Phone Device Edit Screen Use this screen to control which SIP account and PSTN line each phone uses. Click an Edit icon in VoIP > Phone > Phone Device to open the following screen. VMG/XMG Series User’s Guide...

  • Page 302: The Phone Region Screen

    Use this screen to maintain settings that depend on which region of the world the Zyxel Device is in. Selecting the region where the device is physically located improves the quality of phone calls. To access this screen, click VoIP > Phone > Region. VMG/XMG Series User’s Guide...

  • Page 303: The Call Rule Screen

    SIP addresses that contain letters. Once you have configured a speed dial rule, you can use a shortcut (the speed dial number, #01 for example) on your phone's keypad to call the phone number. VMG/XMG Series User’s Guide...

  • Page 304: The Call History Screen

    300 outgoing call logs. If the number of entries exceed the maximum value, the earliest log of that type will be deleted. Click VoIP > Call History > Call History. The following screen displays. VMG/XMG Series User’s Guide...

  • Page 305: The Call Summary Screen

    LABEL DESCRIPTION Refresh Click this button to renew the call history list. Clear All Click this button to remove all entries from the call history list. Date This is the date when the calls were made. VMG/XMG Series User’s Guide...

  • Page 306: Technical Reference

    The SIP number is the part of the SIP URI that comes before the “@” symbol. A SIP number can use letters like in an email address (johndoe@your-ITSP.com for example) or numbers like a telephone number (1122334455@VoIP-provider.com for example). VMG/XMG Series User’s Guide...
  • Page 307 In the following figure, either A or B can act as a SIP user agent client to initiate a call. A and B can also both act as a SIP SIP user agent to receive the call. VMG/XMG Series User’s Guide...
  • Page 308 In the following example, you want to use client device A to call someone who is using client device C. Client device A sends a call invitation for C to the SIP redirect server (B). The SIP redirect server sends the invitation back to A with C’s IP address (or domain name). VMG/XMG Series User’s Guide...
  • Page 309 The following figure displays the basic steps in the setup and tear down of a SIP call. A calls B. Table 129 SIP Call Progression 1. INVITE 2. Ringing 3. OK 4. ACK 5.Dialogue (voice traffic) VMG/XMG Series User’s Guide...
  • Page 310 The following figure shows the SIP and session traffic flow between the user agents (UA 1 and UA 2) and the proxy servers (this example shows two proxy servers, PROXY 1 and PROXY 2). VMG/XMG Series User’s Guide...
  • Page 311 Proxy 1 sends a SIP INVITE request to Proxy 2. Proxy 2 sends a response indicating that it is trying to complete the request. Proxy 2 sends a SIP INVITE request to User Agent 2. VMG/XMG Series User’s Guide...
  • Page 312 Enable Message Waiting Indication (MWI) enables your phone to give you a message–waiting (beeping) dial tone when you have a voice message(s). Your VoIP service provider must have a messaging system that sends message waiting status SIP packets as defined in RFC 3842. VMG/XMG Series User’s Guide...
  • Page 313 Press a number from 1301~1308 followed by the “#” key to delete the tone of your choice. Press 14 followed by the “#” key if you wish to clear all your custom tones. VMG/XMG Series User’s Guide...

  • Page 314: Quality Of Service (Qos)

    Supplementary services such as call hold, call waiting, and call transfer. are generally available from your VoIP service provider. The Zyxel Device supports the following services: The Zyxel Device does not support DiffServ at the time of writing. VMG/XMG Series User’s Guide...
  • Page 315 Switch back to the call (if there is no second call). Flash Drop the call presently on hold or reject an incoming call which is waiting for answer. Flash Disconnect the current phone connection and answer the incoming call or resume with caller presently on hold. VMG/XMG Series User’s Guide...
  • Page 316 When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call. After you hear the ring signal or the second party answers it, hang up the phone. VMG/XMG Series User’s Guide...
  • Page 317 If there is a second call to your telephone number, you will hear a call waiting tone. Press the flash key to put the first call on hold and answer the second call. USA Call Transfer Do the following to transfer an incoming call (that you have answered) to another phone. VMG/XMG Series User’s Guide...
  • Page 318 #### Internal Call Call the phone(s) connected to the Zyxel Device. One Shot Caller Display Call Activate or deactivate caller ID for the next call only. One Shot Caller Hidden Call VMG/XMG Series User’s Guide...

  • Page 319: Log

    SEVERITY Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. VMG/XMG Series User’s Guide...

  • Page 320: The System Log Screen

    Use the Security Log screen to see the security-related logs for the categories that you select. You can filter the entries by clicking on the Level and/or Category drop-down list boxes. Click System Monitor > Log > Security Log to open the following screen. VMG/XMG Series User’s Guide...
  • Page 321 This field displays the severity level of the log that the device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. VMG/XMG Series User’s Guide...

  • Page 322: Traffic Status

    Click System Monitor > Traffic Status to open the WAN screen. The figures in this screen show the number of bytes received and sent through the Zyxel Device. Detailed information about each interface are listed in the tables below. Figure 205 System Monitor > Traffic Status > WAN VMG/XMG Series User’s Guide...

  • Page 323: The Lan Status Screen

    25.3 The LAN Status Screen Click System Monitor > Traffic Status > LAN to open the following screen. The figures in this screen show the number of bytes received and sent from each LAN port and wireless network. VMG/XMG Series User’s Guide...

  • Page 324: The Nat Status Screen

    Click System Monitor > Traffic Status > NAT to open the following screen. The figures in this screen show the NAT session statistics for hosts currently connected to the Zyxel Device. A number of open sessions means there’s a lot of traffic going through a host. VMG/XMG Series User’s Guide...
  • Page 325 This displays what percentage of NAT sessions the Zyxel Device can support is currently being used by all connected hosts. You can also see the number of active NAT sessions and the maximum number of NAT sessions the Zyxel Device can support. VMG/XMG Series User’s Guide...

  • Page 326: Voip Status

    Unregistering an account does not delete the SIP account itself, but removes the mapping between your SIP identity and your IP address or domain name, VMG/XMG Series User’s Guide...
  • Page 327 During the call setup phase (signaling phase), Calling state is displayed in Status field, and turns to InCall state once the call is successfully established. VMG/XMG Series User’s Guide...
  • Page 328 Outgoing This field displays the SIP address that you use to make calls on this phone port. Number Incoming This field displays the SIP address that you use to receive calls on this phone port. Number VMG/XMG Series User’s Guide...

  • Page 329: Arp Table

    MAC address, swaps the sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. VMG/XMG Series User’s Guide...

  • Page 330: Arp Table Screen

    This is the MAC address of the device with the listed IP address. Device This is the type of interface used by the device. You can click on the device type to go to its configuration screen. VMG/XMG Series User’s Guide...

  • Page 331: Routing Table

    ‘0.0.0.0’ for the default route. The gateway address is written as ‘*’(IPv4)/‘::’(IPv6) if none is set. Click System Monitor > Routing Table to open the following screen. Figure 210 System Monitor > Routing Table VMG/XMG Series User’s Guide...
  • Page 332 0~1. For VMG4927-B10A, wl1 indicates 5 GHz wireless interface, and wl0 indicates 2.4 GHz wireless interface. For the other models, wl1 indicates 5 GHz wireless interface, and wl0 indicates 2.4 GHz wireless interface. VMG/XMG Series User’s Guide...

  • Page 333: Multicast Status

    This is the list of IP addresses that are allowed or not allowed to receive the multicast group’s traffic depending on the filter mode. Member This is the list of the members of the multicast group. VMG/XMG Series User’s Guide...

  • Page 334: The Mld Status Screen

    Source List This is the list of IP addresses that are allowed or not allowed to receive the multicast group’s traffic depending on the filter mode. Member This is the list of members in the multicast group. VMG/XMG Series User’s Guide...

  • Page 335: Xdsl Statistics

    This displays how long the port has been running (or connected) since the last time it was started. xDSL Port Details Upstream These are the statistics for the traffic direction going out from the port to the service provider. VMG/XMG Series User’s Guide...
  • Page 336 This is the number of the retraining counts the host initiated. FastRetr This is the number of DSL fast retraining counts. FailedRetr This is the number of failed retraining attempts. FailedFastRetr This is the number of failed fast retraining attempts. VMG/XMG Series User’s Guide...

  • Page 337: Wlan Station Status

    This field displays the strength of the wireless LAN signal between an associated wireless station and an AP. The normal range is -30dBm to -79dBm. If the value drops below -80dBm, try moving the associated wireless station closer to the Zyxel Device to get better signal strength. VMG/XMG Series User’s Guide...
  • Page 338 3 means the Zyxel Device is receiving a weak wireless LAN signal, 2 means the Zyxel Device is receiving a very weak wireless LAN signal. 1 means the Zyxel Device is not receiving a wireless LAN signal. VMG/XMG Series User’s Guide...

  • Page 339: Cellular Statistics

    To open this screen, click System Monitor > Cellular Statistics. Cellular information is available on this screen only when you insert a compatible cellular dongle in the USB port on the Zyxel Device. Figure 215 System Monitor > Cellular Statistics VMG/XMG Series User’s Guide...
  • Page 340 The International Mobile Subscriber Identity or IMSI is a unique identification number associated with all cellular networks. This number is provisioned in the SIM card. VID/PID This field displays the USB Vendor ID and Product ID of the cellular card. VMG/XMG Series User’s Guide...

  • Page 341: System

    Type a host name for your Zyxel Device. Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. Domain Name Type a Domain name for your host Zyxel Device. Cancel Click Cancel to abandon this screen without saving. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 342: User Account

    This field displays the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. Idle Timeout This field displays the length of inactive time before the Zyxel Device will automatically log the user out of the web configurator. VMG/XMG Series User’s Guide...

  • Page 343: The User Account Add/Edit Screen

    Zyxel Device. Verify New Type the new password again for confirmation. Password Retry Times Enter the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. VMG/XMG Series User’s Guide...
  • Page 344 Retry Times. Group Specify whether this user will have Administrator or User privileges. Cancel Click Cancel to restore your previously saved settings. Click OK to save your changes. VMG/XMG Series User’s Guide...

  • Page 345: Remote Management

    Zyxel Device. Click Maintenance > Remote Management > MGMT Services to open the following screen. Figure 219 Maintenance > Remote Management > MGMT Services VMG/XMG Series User’s Guide...

  • Page 346: The Trust Domain Screen

    Click Maintenance > Remote Management > Trust Domain to open the following screen. Note: If this list is empty, all public IP addresses can’t access the Zyxel Device from the WAN through the specified services. Figure 220 Maintenance > Remote Management > Trust Domain VMG/XMG Series User’s Guide...

  • Page 347: The Add Trust Domain Screen

    Enter a public IPv4 IP address which is allowed to access the service on the Zyxel Device from the WAN. Click OK to save your changes back to the Zyxel Device. Cancel Click Cancel to restore your previously saved settings. VMG/XMG Series User’s Guide...

  • Page 348: Snmp

    The managed devices contain object variables/managed objects that define each piece of information to be collected about a device. Examples of variables include the number of packets received, node port status, etc. A Management Information Base (MIB) is a collection of managed VMG/XMG Series User’s Guide...

  • Page 349: The Snmp Screen

    Enter the Get Community, which is the password for the incoming Get and GetNext requests from the management station. Set Community Enter the Set Community, which is the password for the incoming Set requests from the management station. VMG/XMG Series User’s Guide...
  • Page 350 Trap Destination Type the IP address of the station to send your SNMP traps to. Apply Click Apply to save your changes back to the Zyxel Device. Cancel Click Cancel to restore your previously saved settings. VMG/XMG Series User’s Guide...

  • Page 351: Time Settings

    Use this screen to configure the Zyxel Device’s time based on your local time zone. You can add a time server address, select your time zone, and configure Daylight Savings if your location uses it. Figure 224 Maintenance > Time VMG/XMG Series User’s Guide...
  • Page 352 Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. VMG/XMG Series User’s Guide...

  • Page 353: Email Notification

    This field displays the protocol used for encryption. Email Address This field displays the email address that you want to be in the from/sender line of the email that the Zyxel Device sends. Remove Click this button to delete the selected entry(ies). VMG/XMG Series User’s Guide...

  • Page 354: Email Notification Edit

    Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS. Cancel Click this button to begin configuring this screen afresh. Click this button to save your changes and return to the previous screen. VMG/XMG Series User’s Guide...

  • Page 355: Log Setting

    Local File allows you to store them on the Zyxel Device. Local File and Remote means your logs are stored both on the Zyxel Device and on a syslog server. VMG/XMG Series User’s Guide...
  • Page 356 Email Log Click this switch to have the Zyxel Device send logs and alarm messages to the configured email Settings addresses. When the switch goes to the right , the function is enabled. Otherwise, it’s not. VMG/XMG Series User’s Guide...

  • Page 357: Example Email Log

    • You may edit the subject title. • The date format here is Day-Month-Year. • The date format here is Month-Day-Year. The time format is Hour-Minute-Second. • "End of Log" message shows that a complete log has been sent. VMG/XMG Series User’s Guide...
  • Page 358 |<1,02> 127|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |match |forward | 10:05:17 |UDP src port:00520 dest port:00520 |<1,02> 128|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:30 |UDP src port:00520 dest port:00520 |<1,02> End of Firewall Log VMG/XMG Series User’s Guide...

  • Page 359: Firmware Upgrade

    Zyxel Device again. Table 160 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Restore Default Select the check box to have the Zyxel Device automatically reset itself after the new firmware Settings After is uploaded. Firmware Upgrade VMG/XMG Series User’s Guide...
  • Page 360 After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click OK to go back to the Firmware Upgrade screen. Figure 231 Error Message VMG/XMG Series User’s Guide...
  • Page 361 Chapter 40 Firmware Upgrade Note that the Zyxel Device automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Network Temporarily Disconnected VMG/XMG Series User’s Guide...

  • Page 362: Backup Restore

    The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the Zyxel Device’s current configuration to your computer. VMG/XMG Series User’s Guide...
  • Page 363 If the upload was not successful, the following screen will appear. Click OK to go back to the Configuration screen. Figure 234 Configuration Upload Error Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the Zyxel Device to its factory defaults. The following warning screen appears. VMG/XMG Series User’s Guide...

  • Page 364: The Reboot Screen

    Zyxel Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the Zyxel Device reboot. This does not affect the Zyxel Device's configuration. Figure 237 Maintenance > Reboot VMG/XMG Series User’s Guide...

  • Page 365: Diagnostic

    • Loopback test - checks if the MEP port receives its Loop Back Response (LBR) from its target after it sends the Loop Back Message (LBM). If no response is received, there might be a connectivity fault between them. VMG/XMG Series User’s Guide...

  • Page 366: Ping & Traceroute & Nslookup

    Click this to display the route path and transmission delays between the Zyxel Device to the IPv6 address that you entered. Nslookup Click this button to perform a DNS lookup on the IP address of a computer you enter. VMG/XMG Series User’s Guide...

  • Page 367: The 802.1Ag (Cfm) Screen

    Click this switch to enable or disable Y.1731, which monitors Ethernet performance. When the switch goes to the right , the function is enabled. Otherwise, it’s not. Interface Select the interface on which you want to enable the IEE 802.1ag CFM. VMG/XMG Series User’s Guide...

  • Page 368: The 802.3Ah (Oam) Screen

    (Operations, Administration and Maintenance) as described in IEEE 802.3ah is a link monitoring protocol. It utilizes OAM Protocol Data Units (OAM PDU’s) to transmit link status information between directly connected Ethernet devices. Both devices must support IEEE 802.3ah. Figure 240 Maintenance > Diagnostic > 802.3ah VMG/XMG Series User’s Guide...

  • Page 369: The Oam Ping Screen

    The terminology for virtual circuits is as follows: • Virtual Channel (VC) Logical connections between ATM devices • Virtual Path (VP) A bundle of virtual channels • Virtual Circuits A series of virtual paths between circuit end points Figure 241 Virtual Circuit Topology VMG/XMG Series User’s Guide...
  • Page 370 F4 end-end Press this to perform an OAM F4 end-to-end loopback test. F5 segment Press this to perform an OAM F5 segment loopback test. F5 end-end Press this to perform an OAM F5 end-to-end loopback test. VMG/XMG Series User’s Guide...

  • Page 371: Troubleshooting

    Make sure you understand the normal behavior of the LED. See Section Figure 19 on page Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the Zyxel Device off and on. VMG/XMG Series User’s Guide...

  • Page 372: Zyxel Device Access And Login

    If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote MGMT). Reset the device to its factory defaults, and try to access the Zyxel Device with the default IP address. Section 1.4.5 on page VMG/XMG Series User’s Guide...

  • Page 373: Internet Access

    Ignore the suggestions about your browser. 43.3 Internet Access I cannot access the Internet. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section Figure 19 on page VMG/XMG Series User’s Guide...
  • Page 374 Make sure you have the Ethernet WAN port connected to a MODEM or Router. Make sure you configured a proper Ethernet WAN interface (Network Setting > Broadband screen) with the Internet account information provided by your ISP and that it is enabled. VMG/XMG Series User’s Guide...

  • Page 375: Wireless Internet Access

    • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your wireless connection, you can: VMG/XMG Series User’s Guide...

  • Page 376: Usb Device Connection

    When using UPnP and the Zyxel Device reboots, my computer cannot detect UPnP and refresh My Network Places > Local Network. Disconnect the Ethernet cable from the Zyxel Device’s LAN port or from your computer. Re-connect the Ethernet cable. VMG/XMG Series User’s Guide...
  • Page 377 Chapter 43 Troubleshooting The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. VMG/XMG Series User’s Guide...

  • Page 378: Appendices

    Appendices Appendices contain general information. Some information may not apply to your device.

  • Page 379: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan •...
  • Page 380 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • https://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • https://www.zyxel.com/th/th/ Vietnam • Zyxel Communications Corporation-Vietnam Office • https://www.zyxel.com/vn/vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/...
  • Page 381 Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France •...
  • Page 382 • Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland •...
  • Page 383 Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia •...
  • Page 384 Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/...

  • Page 385: Appendix B Wireless Lans

    Intra-BSS traffic is traffic between wireless clients in the BSS. When Intra-BSS is enabled, wireless client A and B can access the wired network and communicate with each other. When Intra-BSS is disabled, wireless client A and B can still access the wired network but cannot communicate with each other. VMG/XMG Series User’s Guide...
  • Page 386 An ESSID (ESS IDentification) uniquely identifies each ESS. All access points and their associated wireless clients within the same ESS must have the same ESSID in order to communicate. VMG/XMG Series User’s Guide...
  • Page 387 (AP) or wireless gateway, but out-of-range of each other, so they cannot "hear" each other, that is they do not know if the channel is currently being used. Therefore, they are considered hidden from each other. VMG/XMG Series User’s Guide...
  • Page 388 AP will fragment the packet into smaller data frames. A large Fragmentation Threshold is recommended for networks not prone to interference while you should set a smaller threshold for busy networks or networks that are prone to interference. VMG/XMG Series User’s Guide...
  • Page 389 In June 2001, the IEEE 802.1x standard was designed to extend the features of IEEE 802.11 to support extended authentication as well as providing additional accounting and control features. It is supported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are: VMG/XMG Series User’s Guide...
  • Page 390 The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user accounting: • Accounting-Request Sent by the access point requesting accounting. • Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. VMG/XMG Series User’s Guide...
  • Page 391 Client authentication is then done by sending username and password through the secure connection, thus client identity is protected. For client authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. VMG/XMG Series User’s Guide...
  • Page 392 If both an AP and the wireless clients support WPA2 and you have an external RADIUS server, use WPA2 for stronger data encryption. If you don't have an external RADIUS server, you should use WPA2-PSK (WPA2-Pre-Shared Key) that only requires a single (identical) password entered into each access point, VMG/XMG Series User’s Guide...
  • Page 393 (CCMP 4-way handshake) and shortens the time required to connect to a network. Other WPA2 authentication features that are different from WPA include key caching and pre-authentication. These two features are optional and may not be supported in all wireless devices. VMG/XMG Series User’s Guide...
  • Page 394 PMK to dynamically generate unique data encryption keys. The keys are used to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients. Figure 247 WPA(2) with RADIUS Application Example VMG/XMG Series User’s Guide...
  • Page 395 IEEE 802.1X METHOD PROTOCOL Open None Disable Enable without Dynamic WEP Key Open Enable with Dynamic WEP Key Enable without Dynamic WEP Key Disable Shared Enable with Dynamic WEP Key Enable without Dynamic WEP Key Disable VMG/XMG Series User’s Guide...
  • Page 396 • Omni-directional antennas send the RF signal out in all directions on a horizontal plane. The coverage area is torus-shaped (like a donut) which makes these antennas ideal for a room environment. With a wide coverage area, it is possible to make circular overlapping coverage areas with multiple access points. VMG/XMG Series User’s Guide...
  • Page 397 For a single AP application, place omni-directional antennas as close to the center of the coverage area as possible. For directional antennas, point the antenna in the direction of the desired coverage area. VMG/XMG Series User’s Guide...

  • Page 398: Appendix C Ipv6

    54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. VMG/XMG Series User’s Guide...
  • Page 399 The following table describes the multicast addresses which are reserved and can not be assigned to a multicast group. Table 172 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 VMG/XMG Series User’s Guide...
  • Page 400 IA_NA before the lifetimes expire. After T1, the client sends the server (S1) (from which the addresses in the IA_NA were obtained) a Renew message. If the time T2 is reached and the server VMG/XMG Series User’s Guide...
  • Page 401 A neighbor being “reachable” means it responds to a neighbor solicitation message (from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. VMG/XMG Series User’s Guide...
  • Page 402 Done message to the router or switch. The router or switch then sends a group-specific query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. VMG/XMG Series User’s Guide...
  • Page 403 Install Dibbler and select the DHCPv6 client option on your computer. After the installation is complete, select Start > All Programs > Dibbler-DHCPv6 > Client Install as service. Select Start > Control Panel > Administrative Tools > Services. Double click Dibbler - a DHCPv6 client. VMG/XMG Series User’s Guide...
  • Page 404 To enable IPv6 in Windows 7: Select Control Panel > Network and Sharing Center > Local Area Connection. Select the Internet Protocol Version 6 (TCP/IPv6) checkbox to enable it. Click OK to save the change. VMG/XMG Series User’s Guide...
  • Page 405 IPv4 Address... : 172.16.100.61 Subnet Mask ... : 255.255.255.0 Default Gateway ..: fe80::213:49ff:feaa:7125%11 172.16.100.254 VMG/XMG Series User’s Guide...

  • Page 406: Appendix D Services

    • If the Protocol is TCP, UDP, or TCP/UDP, this is the IP port number. • If the Protocol is USER, this is the IP protocol number. • Description: This is a brief explanation of the applications that use this service or the situations in which this service is used. VMG/XMG Series User’s Guide...
  • Page 407 Microsoft Networks’ messenger service uses this protocol. NetBIOS TCP/UDP The Network Basic Input/Output System is used for communication between computers in a LAN. TCP/UDP TCP/UDP TCP/UDP NEW-ICQ 5190 An Internet chat program. NEWS A protocol for news groups. VMG/XMG Series User’s Guide...
  • Page 408 SSDP 1900 The Simple Service Discovery Protocol supports Universal Plug-and-Play (UPnP). TCP/UDP Secure Shell Remote Login Program. STRM WORKS 1558 Stream Works Protocol. SYSLOG Syslog allows you to send system logs to a UNIX server. VMG/XMG Series User’s Guide...
  • Page 409 Internet and in UNIX environments. It operates over TCP/IP networks. Its primary function is to allow users to log into remote host systems. VDOLIVE 7000 A videoconferencing solution. The UDP port number is specified in the application. user- defined VMG/XMG Series User’s Guide...

  • Page 410: Appendix E Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
  • Page 411 Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e. VMG/XMG Series User’s Guide...
  • Page 412 • the band 5,470 to 5,725 MHz is 903.65 mW. VMG8825-BX0B/BX0C • the band 2,400 to 2,483.5 MHz is 99.77 mW, • the bands 5,150 MHz to 5,350 MHz is 199.07 mW, • the 5,470 MHz to 5,725 MHz is 977.24 mW. VMG/XMG Series User’s Guide...
  • Page 413 Polski (Polish) Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 2014/53/UE. Português Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/ (Portuguese) VMG/XMG Series User’s Guide...
  • Page 414 Contact your local vendor to order a new one. • Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. VMG/XMG Series User’s Guide...
  • Page 415 Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. VMG/XMG Series User’s Guide...
  • Page 416 Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. VMG/XMG Series User’s Guide...
  • Page 417 This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. VMG/XMG Series User’s Guide...

  • Page 418: Index

    Basic Service Set, See BSS Basic Service Set, see BSS blinking LEDs Broadband channel broadcast interference 169, 385 channel, wireless LAN example Class of Service BYE request Class of Service, see CoS client list client-server protocol VMG/XMG Series User’s Guide...
  • Page 419 DDoS DNS server address assignment Domain Name LAND attack Domain Name System, see DNS Ping of Death Domain Name System. See DNS. SYN attack firmware DS field 219, 314 version DS, dee differentiated services flash key VMG/XMG Series User’s Guide...
  • Page 420 MAC address 163, 184 installation status 106, 111 transceivers subnet mask 178, 179, 194 interface group LAN to LAN multicast Internet LAND attack wizard setup Internet access limitations wizard setup wireless LAN Internet Protocol version 6 VMG/XMG Series User’s Guide...
  • Page 421 Pairwise Master Key (PMK) MLDv1 393, 395 passwords MLDv2 MTU (Multi-Tenant Unit) Peak Cell Rate (PCR) multicast peer-to-peer calls Multicast Listener Discovery, see MLD Per-Hop Behavior, see PHB multimedia Multiple BSS, see MBSSID 219, 314 VMG/XMG Series User’s Guide...
  • Page 422 OK response message types proxy server messages redirect server shared secret key register server RADIUS server servers Real time Transport Protocol, see RTP service domain reset 53, 363 user agent restart SIP ALG restoring configuration activation VMG/XMG Series User’s Guide...
  • Page 423 Introduction number of possible VIDs priority frame static Tag Control Information See TCI VLAN ID Tag Protocol Identifier See TPID VLAN Identifier See VID VLAN tag voice activity detection three-way conference 317, 318 voice coding thresholds VMG/XMG Series User’s Guide...
  • Page 424 MAC address filter 153, 167 ZyXEL Family Safety page MBSSID preamble 159, 166 RADIUS server RTS/CTS threshold 158, 166 security SSID activation status 170, 172 example limitations push button 52, 170 wireless security Wireless tutorial wizard setup Internet VMG/XMG Series User’s Guide...

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