ZyXEL Communications VMG Series User Manual
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ZyXEL Communications VMG Series User Manual

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Table of Contents

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User's Guide
VMG/XMG Series
DSL Router
Default Login Details
LAN IP Address
Login
Password
Copyright © 2020 Zyxel Communications Corporation
http://192.168.1.1
admin
See the device label
Version 5.13_5.50 Ed 6, 4/2020

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Summary of Contents for ZyXEL Communications VMG Series

  • Page 1 User’s Guide VMG/XMG Series DSL Router Default Login Details Version 5.13_5.50 Ed 6, 4/2020 LAN IP Address http://192.168.1.1 Login admin Password See the device label Copyright © 2020 Zyxel Communications Corporation...
  • Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. This is a User’s Guide for a series of products. Not all products support all features. Screenshots and graphics in this book may differ slightly from what you see due to differences in your product firmware or your computer operating system.

  • Page 3: Document Conventions

    Document Conventions Warnings and Notes These are how warnings and notes are shown in this guide. Warnings tell you about things that could harm you or your device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.

  • Page 4: Table Of Contents

    Contents Overview Contents Overview User’s Guide ............................17 Introducing the Zyxel Device ......................18 The Web Configurator ......................... 58 Quick Start ............................. 68 Tutorials ..............................74 Technical Reference ........................106 Connection Status Screens ....................... 107 Broadband ............................119 Wireless ..............................148 Home Networking ..........................183 Routing ..............................
  • Page 5 Contents Overview SNMP ..............................357 Time Settings ............................360 Email Notification ..........................363 Log Setting ............................365 Firmware Upgrade ..........................369 Backup Restore ........................... 372 Diagnostic ............................375 Troubleshooting ..........................381 Appendices .............................388 VMG/XMG Series User’s Guide...

  • Page 6: Table Of Contents

    Table of Contents Table of Contents Document Conventions ........................3 Contents Overview ..........................4 Table of Contents ..........................6 Part I: User’s Guide..................17 Chapter 1 Introducing the Zyxel Device ......................18 1.1 Overview ............................18 1.1.1 Internet Access ........................19 1.1.2 G.fast ............................20 1.1.3 Ethernet WAN ........................
  • Page 7 Table of Contents Chapter 3 Quick Start ............................68 3.1 Overview ............................68 3.2 Quick Start Setup ..........................68 3.3 Time Zone ............................68 3.4 Internet ............................. 69 3.4.1 Internet Status ........................69 3.4.2 Successful Internet Connection ..................70 3.4.3 Unsuccessful Internet Connection ..................70 3.4.4 Incorrect Internet Information .....................
  • Page 8 Table of Contents Chapter 5 Connection Status Screens ......................107 5.1 The Connection Status Screen ....................107 5.2 The Connectivity Screen ......................107 5.2.1 Icon and Device Name ..................... 108 5.3 The System Info Screen ........................ 108 5.4 The WiFi Settings Screen ....................... 110 5.5 The Guest WiFi Settings Screen ....................
  • Page 9 Table of Contents 7.10 The WLAN Scheduler Screen ..................... 168 7.10.1 Add/Edit Rules ..............170 7.11 Technical Reference ........................171 7.11.1 Wireless Network Overview ....................171 7.11.2 Additional Wireless Terms ....................172 7.11.3 Wireless Security Overview ....................172 7.11.4 Signal Problems ......................... 174 7.11.5 BSS ............................
  • Page 10 Table of Contents Chapter 10 Quality of Service (QoS)........................211 10.1 QoS Overview ..........................211 10.1.1 What You Can Do in this Chapter ................... 211 10.2 What You Need to Know ......................212 10.3 The Quality of Service General Screen ..................213 10.4 The Queue Setup Screen ......................
  • Page 11 Table of Contents 12.3 The Dynamic DNS Screen ......................251 Chapter 13 IGMP/MLD............................253 13.1 IGMP/MLD Overview ........................253 13.1.1 What You Need To Know ....................253 13.2 The IGMP/MLD Screen ....................... 253 Chapter 14 Vlan Group ............................256 14.1 Overview ............................. 256 14.1.1 What You Can Do in this Chapter ...................
  • Page 12 Table of Contents 18.1.2 What You Need to Know ....................272 18.2 The Firewall Screen ........................272 18.3 The Protocol Screen ........................273 18.3.1 Add New/Edit Protocol Entry ................... 274 18.4 The Access Control Screen ....................... 275 18.4.1 Add/Edit an ACL Rule ....................... 276 18.5 The DoS Screen ...........................
  • Page 13 Table of Contents 23.3 The SIP Account Screen ......................298 23.3.1 The SIP Account Add/Edit Screen ................... 299 23.4 The SIP Service Provider Screen ....................303 23.4.1 The SIP Service Provider Add/Edit Screen ..............304 23.5 The Phone Device Screen ......................308 23.5.1 The Phone Device Edit Screen ..................
  • Page 14 Table of Contents 28.2 The Routing Table Screen ......................339 Chapter 29 Multicast Status ..........................341 29.1 Multicast Status Overview ......................341 29.2 The IGMP Status Screen ......................341 29.3 The MLD Status Screen ....................... 342 Chapter 30 xDSL Statistics ...........................343 30.1 xDSL Statistics Overview ......................
  • Page 15 Table of Contents Chapter 37 Time Settings.............................360 37.1 Time Settings Overview ......................360 37.2 The Time Screen .......................... 360 Chapter 38 Email Notification ..........................363 38.1 Email Notification Overview ...................... 363 38.2 The Email Notification Screen ....................363 38.2.1 Email Notification Edit ....................... 364 Chapter 39 Log Setting ............................365 39.1 Logs Setting Overview ........................
  • Page 16 Table of Contents 43.4 Wireless Internet Access ......................385 43.5 USB Device Connection ......................386 43.6 UPnP ............................. 386 Part III: Appendices ..................388 Appendix A Customer Support ..................... 389 Appendix B Wireless LANs....................... 395 Appendix C IPv6..........................408 Appendix D Services ........................416 Appendix E Legal Information .......................

  • Page 17: User's Guide

    User’s Guide...

  • Page 18: Introducing The Zyxel Device

    H A P T E R Introducing the Zyxel Device 1.1 Overview The Zyxel Device is a wireless VDSL router and Gigabit Ethernet gateway. Zyxel Device refers to these models as outlined below. • VMG1312-B10D • VMG8623-T50A • VMG3312-T20A • VMG8823-Bx0B •...

  • Page 19: Internet Access

    Chapter 1 Introducing the Zyxel Device Table 2 Zyxel Device Comparison Table VMG3925-B10C XMG3927-B50A VMG3927-BX0A VMG8623-T50A VMG8823-BX0B 2.4G WLAN 5G WLAN G.fast VoIP MESH Firmware 5.13 5.13 5.13 5.50 5.13 Version Table 3 Zyxel Device Comparison Table VMG8825- VMG8825- VMG8825- VMG8825- VMG8924- VMG1312-...

  • Page 20: G.fast

    Chapter 1 Introducing the Zyxel Device Figure 1 Zyxel Device’s Internet Access Application You can also configure IP filtering on the Zyxel Device for secure Internet access. When the IP filter is on, all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your network.

  • Page 21: Ethernet Wan

    Chapter 1 Introducing the Zyxel Device Figure 2 Zyxel Device’s Internet Access Application: G.fast 1.1.3 Ethernet WAN If you prefer not to use a DSL line and you have another broadband modem or router (such as ADSL) available, you can use the Ethernet WAN port and then connect it to the broadband modem or router. This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and parental control functions on the Zyxel Device.

  • Page 22: Wan Priority

    Chapter 1 Introducing the Zyxel Device 1.1.5 WAN Priority The WAN connection priority is as follows: Ethernet WAN G.fast/DSL Cellular WAN (3G/4G) Section 1.1.7 on page 22 for more information about Cellular backup. 1.1.6 Wireless Access The Zyxel Device is a wireless Access Point (AP) for IEEE 802.11b/g/n/a/ac wireless clients, such as notebook computers, iPads, smartphones, etc.
  • Page 23 Chapter 1 Introducing the Zyxel Device To update the supported cellular USB dongle list, download the latest WWAN package from the Zyxel website and upload it to the Zyxel Device using the Maintenance > Firmware Upgrade screen. Figure 6 Internet Access Application: Cellular WAN File Sharing Use the built-in USB 3.0 port to share files on a USB memory stick or a USB hard drive (B).

  • Page 24: Voip Features

    Chapter 1 Introducing the Zyxel Device Figure 8 USB Media Server Application 1.1.8 VoIP Features You can register up to 2 SIP (Session Initiation Protocol) accounts and use the Zyxel Device to make and receive VoIP telephone calls: Figure 9 Zyxel Device’s VoIP Features Calls via a VoIP service provider - the Zyxel Device sends your call to a VoIP service provider’s SIP server which forwards your calls to either VoIP or PSTN phones.

  • Page 25: Good Habits For Managing The Zyxel Device

    Chapter 1 Introducing the Zyxel Device • FTP. Use FTP for firmware upgrades and configuration backup/restore. 1.3 Good Habits for Managing the Zyxel Device Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel Device more effectively.
  • Page 26 Chapter 1 Introducing the Zyxel Device Figure 11 VMG3312-T20A Front Panel Figure 12 VMG3625-T20A Front Panel VMG/XMG Series User’s Guide...
  • Page 27 Chapter 1 Introducing the Zyxel Device Figure 13 VMG3625-T50A Front Panel Figure 14 VMG3925-B10B Front Panel VMG/XMG Series User’s Guide...
  • Page 28 Chapter 1 Introducing the Zyxel Device Figure 15 VMG3925-B10C Front Panel Figure 16 VMG3927-Bx0A Front Panel VMG/XMG Series User’s Guide...
  • Page 29 Chapter 1 Introducing the Zyxel Device Figure 17 VMG8623-T50A Front Panel Figure 18 VMG8823-Bx0B Front Panel VMG/XMG Series User’s Guide...
  • Page 30 Chapter 1 Introducing the Zyxel Device Figure 19 VMG8825-Bx0A Front Panel Figure 20 VMG8825-Bx0B / VMG8825-Bx0C Front Panel VMG/XMG Series User’s Guide...
  • Page 31 Chapter 1 Introducing the Zyxel Device Figure 21 VMG8825-T50 Front Panel VMG/XMG Series User’s Guide...
  • Page 32 Chapter 1 Introducing the Zyxel Device Figure 22 VMG8924-B10D Front Panel Figure 23 XMG3927-B50A Front Panel VMG/XMG Series User’s Guide...

  • Page 33: Leds (Lights)

    Chapter 1 Introducing the Zyxel Device Figure 24 VMG1312-T20B Front Panel 1.4.2 LEDs (Lights) None of the LEDs are on if the Zyxel Device is not receiving power. Table 4 VMG1312-B10D LED Descriptions COLOR STATUS DESCRIPTION POWER Green The Zyxel Device is receiving power and ready for use. Blinking The Zyxel Device is self-testing.
  • Page 34 Chapter 1 Introducing the Zyxel Device Table 4 VMG1312-B10D LED Descriptions (continued) COLOR STATUS DESCRIPTION ETHERNET1~4 Green The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a device on the Local Area Network (LAN). Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100 Mbps.
  • Page 35 Chapter 1 Introducing the Zyxel Device Table 5 VMG3312-T20A LED Descriptions (continued) COLOR STATUS DESCRIPTION INTERNET Green The Zyxel Device has an IP connection but no traffic. Your device has a WAN IP address (either static or assigned by a DHCP server).
  • Page 36 Chapter 1 Introducing the Zyxel Device Table 6 VMG3625-T20A LED Descriptions (continued) COLOR STATUS DESCRIPTION ETHERNET1~4 Green The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection with a device on the Local Area Network (LAN). Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/ 1000 Mbps.
  • Page 37 Chapter 1 Introducing the Zyxel Device Table 7 VMG3925-B10B LED Descriptions (continued) COLOR STATUS DESCRIPTION LAN1~4 Green The Zyxel Device has a successful 1000 Mbps Ethernet connection with a device on the Local Area Network (LAN). Blinking The Zyxel Device is sending or receiving data to/from the LAN at 1000 Mbps. The Zyxel Device does not have an Ethernet connection with the LAN.
  • Page 38 Chapter 1 Introducing the Zyxel Device Table 8 VMG3925-B10C LED Descriptions (continued) COLOR STATUS DESCRIPTION Internet Green The Zyxel Device has an IP connection but no traffic. Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
  • Page 39 Chapter 1 Introducing the Zyxel Device Table 9 XMG3927-B50A/VMG3625-T50A/VMG3927-BX0A/VMG8825-BX0A LED Descriptions (continued) COLOR STATUS DESCRIPTION Blue One of the following connections is up. • ADSL • G.fast • VDSL • Ethernet connection on the WAN. Blinking The ADSL/G.fast/VDSL link is down, and the Zyxel Device is looking for an (slow) ADSL/G.fast/VDSL link.
  • Page 40 Chapter 1 Introducing the Zyxel Device Table 10 VMG8823-BX0B LED Descriptions (continued) COLOR STATUS DESCRIPTION Green The VDSL line is up. Slow The Zyxel Device is detecting carrier signals. Blinking Fast The Zyxel Device is initializing the VDSL line. Blinking Orange The ADSL line is up.
  • Page 41 Chapter 1 Introducing the Zyxel Device Table 10 VMG8823-BX0B LED Descriptions (continued) COLOR STATUS DESCRIPTION Green The Zyxel Device recognizes a USB connection through the USB slot. Blinking The Zyxel Device is sending/receiving data to/from the USB device connected to it. The Zyxel Device does not detect a USB connection through the USB slot.
  • Page 42 Chapter 1 Introducing the Zyxel Device Table 11 VMG8924-B10D LED Descriptions (continued) COLOR STATUS DESCRIPTION WLAN/WPS Green The 2.4 GHz or 5 GHz wireless network is activated. Blinking The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients. Orange Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz...
  • Page 43 Chapter 1 Introducing the Zyxel Device Table 12 VMG8623-T50A LED Descriptions (continued) COLOR STATUS DESCRIPTION LAN1~4 Blue The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection with a device on the Local Area Network (LAN). Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/ 1000 Mbps.
  • Page 44 Chapter 1 Introducing the Zyxel Device Table 13 VMG8825-T50 LED Descriptions (continued) COLOR STATUS DESCRIPTION Internet Green Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
  • Page 45 Chapter 1 Introducing the Zyxel Device VMG8623-T50A LED Descriptions (continued) COLOR STATUS DESCRIPTION DSL / Green The VDSL line or a successful 10/100/1000 Mbps Ethernet connection on the Ethernet WAN is up. Slow The Zyxel Device is looking for a VDSL line. Blinking Fast The Zyxel Device is initializing the VDSL line.

  • Page 46: Rear Panels

    Chapter 1 Introducing the Zyxel Device VMG8623-T50A LED Descriptions (continued) COLOR STATUS DESCRIPTION Green A fiber link is up. A fiber link is down. Table 15 VMG1312-T20B LED Descriptions COLOR STATUS DESCRIPTION POWER Green The Zyxel Device is receiving power and ready for use. Blinking The Zyxel Device is self-testing.
  • Page 47 Chapter 1 Introducing the Zyxel Device Figure 25 VMG1312-B10D Rear Panel Figure 26 VMG3312-T20A Rear Panel VMG/XMG Series User’s Guide...
  • Page 48 Chapter 1 Introducing the Zyxel Device Figure 27 VMG3625-T20A Rear Panel Figure 28 VMG3625-T50A Rear Panel VMG/XMG Series User’s Guide...
  • Page 49 Chapter 1 Introducing the Zyxel Device Figure 29 VMG3925-B10B Rear Panel Figure 30 VMG3925-B10C Rear Panel VMG/XMG Series User’s Guide...
  • Page 50 Chapter 1 Introducing the Zyxel Device Figure 31 VMG3927-Bx0A Rear Panel Figure 32 VMG8623-T50A Rear Panel Figure 33 VMG8823-Bx0B Rear Panel VMG/XMG Series User’s Guide...
  • Page 51 Chapter 1 Introducing the Zyxel Device Figure 34 VMG8825-Bx0A Rear Panel Figure 35 VMG8825-Bx0B / VMG8825-Bx0C Rear Panels SFP Port VMG/XMG Series User’s Guide...
  • Page 52 Chapter 1 Introducing the Zyxel Device Figure 36 VMG8825-T50 Rear Panel Figure 37 VMG8924-B10D Rear Panel VMG/XMG Series User’s Guide...
  • Page 53 Chapter 1 Introducing the Zyxel Device Figure 38 XMG3927-B50A Rear Panel Figure 39 VMG1312-T20B Rear Panel The following table describes the items on the panels. Table 16 Panel Ports and Buttons LABEL DESCRIPTION WiFi Press the WLAN button for more than one second to enable the wireless function. Press the WPS button for more than one second to quickly set up a secure wireless connection between the device and a WPS-compatible client.

  • Page 54: Using The Wlan And Wps Buttons

    Chapter 1 Introducing the Zyxel Device 1.4.3.1 Transceiver Installation Use the following steps to install an SFP transceiver. Locate the transmit (Tx) and the receive (Rx) markings on the SFP+ module to identify the top. Insert the transceiver into the slot. Press the transceiver firmly until it clicks into place.

  • Page 55: The Reset Button

    Chapter 1 Introducing the Zyxel Device See the following table to see how long you need to press the WiFi and WPS buttons on the Zyxel Device. Table 17 WLAN and WPA Buttons MODEL WLAN BUTTON WPS BUTTON VMG1312-B10D One second Two seconds VMG3312-T20A More than two seconds...

  • Page 56: Wall Mounting

    Chapter 1 Introducing the Zyxel Device Table 18 RESET Button MODEL RESET BUTTON VMG8623-T50A More than five seconds VMG8823-BX0B Five seconds VMG8825-BX0A More than five seconds VMG8825-BX0B More than five seconds VMG8825-BX0C More than five seconds VMG8825-T50 More than five seconds VMG8924-B10D Five seconds VMG1312-T20B...
  • Page 57 Chapter 1 Introducing the Zyxel Device Figure 41 Wall Mounting Procedures Note: Wall-mount the Zyxel Devices vertically. Attach the bracket to your Zyxel Device with the bracket holes facing down. Note: Make sure the screws are securely fixed to the wall and strong enough to hold the weight of the Zyxel Device with the connection cables.

  • Page 58: The Web Configurator

    H A P T E R The Web Configurator 2.1 Overview The Web Configurator is an HTML-based management interface that allows easy system setup and management via internet browser. Use a browser that supports HTML5, such Internet Explorer11, Mozilla Firefox, or Google Chrome. The recommended screen resolution is 1024 by 768 pixels. In order to use the Web Configurator you need to allow: •...
  • Page 59 Chapter 2 The Web Configurator Figure 43 Change Password Screen The Wizard screen displays when you log into the Web Configurator for the first time. Use the Wizard screens to configure the Zyxel Device’s time zone, basic Internet access, and wireless settings. See Chapter 3 on page 68 for more information about the Wizard screens.

  • Page 60: Web Configurator Layout

    Chapter 2 The Web Configurator 2.2 Web Configurator Layout Figure 45 Screen Layout As illustrated above, the main screen is divided into these parts: • A - Settings Icon (Navigation Panel & Side Bar) • B - Widget Icon • C - Main Window 2.2.1 Settings Icon Click this icon ( to see the side bar and navigation panel.

  • Page 61: Dashboard

    Chapter 2 The Web Configurator The icons provide the following functions. Table 19 Web Configurator Icons in the Title Bar ICON DESCRIPTION Wizard: Click this icon to open screens where you can configure the Zyxel Device’s time zone Internet access, and wireless settings. See Chapter 3 on page 68 for more information about the Wizard screens.
  • Page 62 Chapter 2 The Web Configurator Figure 46 Navigation Panel 2.2.2.1 Navigation Panel Use the menu items on the navigation panel to open screens to configure Zyxel Device features. The following tables describe each menu item. Note: The menu items on the navigation panel vary among the models. See Section 1.1 on page 18 for more information about the feature differences of the Zyxel Device...
  • Page 63 Chapter 2 The Web Configurator Table 20 Navigation Panel Summary (continued) LINK FUNCTION Wireless General Use this screen to configure the wireless LAN settings and WLAN authentication/security settings. Guest/More Use this screen to configure multiple BSSs on the Zyxel Device. APGuest/More Use this screen to block or allow wireless traffic from wireless devices of Authentication...
  • Page 64 Chapter 2 The Web Configurator Table 20 Navigation Panel Summary (continued) LINK FUNCTION Port Forwarding Use this screen to make your local servers visible to the outside world. Port Triggering Use this screen to change your Zyxel Device’s port triggering settings. Use this screen to configure a default server which receives packets from ports that are not specified in the Port Forwarding screen.
  • Page 65 Chapter 2 The Web Configurator Table 20 Navigation Panel Summary (continued) LINK FUNCTION Call History Call History Use this screen to view a call history list. Call Summary Use this screen to view the summary of received, dialed and missed calls. System Monitor System Log Use this screen to view the status of events that occurred to the Zyxel...
  • Page 66 Chapter 2 The Web Configurator Table 20 Navigation Panel Summary (continued) LINK FUNCTION SNMP SNMP Use this screen to configure SNMP (Simple Network Management Protocol) settings. Time Time Use this screen to change your Zyxel Device’s time and date. Email Email Notification Use this screen to configure up to two mail servers and sender addresses Notification...

  • Page 67: Widget Icon

    Chapter 2 The Web Configurator 2.2.3 Widget Icon Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click the Check icon ( ) in the lower left corner to save the changes. VMG/XMG Series User’s Guide...

  • Page 68: Quick Start

    H A P T E R Quick Start 3.1 Overview Use the Wizard screens to configure the Zyxel Device’s time zone, basic Internet access, and wireless settings. Note: See the technical reference chapters (starting on Chapter 4 on page 74) for background information on the features in this chapter.

  • Page 69: Internet

    Chapter 3 Quick Start Figure 48 Wizard - Time Zone 3.4 Internet Connect an Ethernet cable, a DSL cable, or a USB dongle for Internet access. See Section 1.1.5 on page for more information about WAN priority. The Zyxel Device will check the Internet status automatically, and determine your connection type.

  • Page 70: Successful Internet Connection

    Chapter 3 Quick Start Figure 50 Wizard - Internet Check 3.4.2 Successful Internet Connection The Zyxel Device has Internet access. Figure 51 Wizard - Successful WAN Connection 3.4.3 Unsuccessful Internet Connection The Zyxel Device didn’t detect a WAN connection. Connect an Ethernet cable, a DSL cable, or a USB dongle for Internet access if you haven’t connected any.

  • Page 71: Incorrect Internet Information

    Chapter 3 Quick Start Figure 52 Wizard - WAN Connection is Down 3.4.4 Incorrect Internet Information The Internet connection information is incorrect. Click Next to configure the Internet settings. Figure 53 Wizard - Incorrect Internet Information 3.4.5 Encapsulation Select the encapsulation type your ISP uses. Figure 54 Wizard - Incorrect Internet Information VMG/XMG Series User’s Guide...

  • Page 72: Internet Information Input

    Chapter 3 Quick Start 3.4.6 Internet Information Input Enter your Internet connection information if you select PPPoE as the encapsulation method. Click Next. Figure 55 Wizard - Internet Connection Information 3.5 Quick Start Setup-Wireless Turn the wireless LAN on or off. If you keep it on, record the security settings so you can configure your wireless clients to connect to the Zyxel Device.

  • Page 73: Quick Start Setup-Finish

    Chapter 3 Quick Start 3.6 Quick Start Setup-Finish Your Zyxel Device saves your settings and attempts to connect to the Internet. VMG/XMG Series User’s Guide...

  • Page 74: Tutorials

    H A P T E R Tutorials 4.1 Overview This chapter shows you how to use the Zyxel Device’s various features. • Setting Up an ADSL PPPoE Connection, see page 74 • Setting Up a Secure Wireless Network, see page 77 •...
  • Page 75 Chapter 4 Tutorials In this example, the DSL connection has the following information. General Name MyDSLConnection Type ADSL over ATM Connection Mode Routing Encapsulation PPPoE IPv6/IPv4 Mode IPv4 ATM PVC Configuration VPI/VCI 36/48 Encapsulation Mode LLC/SNAP-Bridging Service Category UBR without PCR Account Information PPP User Name 1234@DSL-Ex.com...
  • Page 76 Chapter 4 Tutorials You should see a summary of your new DSL connection setup in the Broadband screen as follows. VMG/XMG Series User’s Guide...

  • Page 77: Setting Up A Secure Wireless Network

    Chapter 4 Tutorials Try to connect to a website to see if you have correctly set up your Internet connection. Be sure to contact your service provider for any information you need to configure the WAN screens. 4.3 Setting Up a Secure Wireless Network Thomas wants to set up a wireless network so that he can use his notebook to access the Internet.
  • Page 78 Chapter 4 Tutorials Click Network Setting > Wireless to open the General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see page 77). Click Apply. VMG/XMG Series User’s Guide...
  • Page 79 Chapter 4 Tutorials Go to the Wireless > Others screen and select 802.11b/g/n Mixed in the 802.11 Mode field. Click Apply. VMG/XMG Series User’s Guide...

  • Page 80: Using Wps

    Chapter 4 Tutorials Thomas can now use the WPS feature to establish a wireless connection between his notebook and the Zyxel Device (see Section 4.3.2 on page 80). He can also use the notebook’s wireless client to search for the Zyxel Device (see Section 4.3.3 on page 84).
  • Page 81 Chapter 4 Tutorials Note: Your Zyxel Device has a WPS button located on its side panel as well as a WPS button in its configuration utility. Both buttons have exactly the same function: you can use one or the other. Note: It doesn’t matter which button is pressed first.
  • Page 82 Chapter 4 Tutorials Figure 57 Example WPS Process: PBC Method Wireless Client WITHIN 2 MINUTES SECURITY INFO COMMUNICATION Example WPS Process: PBC Method PIN Configuration When you use the PIN configuration method, you need to check the client’s PIN number and use the Zyxel Device’s configuration interface.
  • Page 83 Chapter 4 Tutorials Enter the PIN number of the wireless client and click the Register button. Activate WPS function on the wireless client utility screen within two minutes. The Zyxel Device authenticates the wireless client and sends the proper configuration settings to the wireless client.

  • Page 84: Without Wps

    Chapter 4 Tutorials Figure 58 Example WPS Process: PIN Method Wireless Client Enter WPS PIN from other device: START WITHIN 2 MINUTES Authentication by PIN SECURITY INFO COMMUNICATION Example WPS Process: PIN Method 4.3.3 Without WPS Use the wireless adapter’s utility installed on the notebook to search for the “Example” SSID. Then enter the “DoNotStealMyWirelessNetwork”...

  • Page 85: Setting Up Multiple Wireless Groups

    Chapter 4 Tutorials 4.4 Setting Up Multiple Wireless Groups Company A wants to create different wireless network groups for different types of users as shown in the following figure. Each group has its own SSID and security mode. • Employees in Company A will use a general Company wireless network group. •...
  • Page 86 Chapter 4 Tutorials Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Edit icon to configure the second wireless network group. VMG/XMG Series User’s Guide...
  • Page 87 Chapter 4 Tutorials Configure the screen using the provided parameters and click Apply. In the Guest/More AP screen, click the Edit icon to configure the third wireless network group. Configure the screen using the provided parameters and click Apply. VMG/XMG Series User’s Guide...
  • Page 88 Chapter 4 Tutorials Check the status of VIP and Guest in the Guest/More AP screen. The yellow bulbs signify that the SSIDs are active and ready for wireless access. VMG/XMG Series User’s Guide...

  • Page 89: Using The File Sharing Feature

    Chapter 4 Tutorials 4.5 Using the File Sharing Feature In this section you can: • Set up file sharing of your USB device from the Zyxel Device. • Access the shared files of your USB device from a computer. 4.5.1 Set Up File Sharing To set up file sharing you need to connect your USB device, enable file sharing and set up your share(s).
  • Page 90 Chapter 4 Tutorials Click Add New Share in the File Sharing screen to add a new share. Select your USB device from the Volume drop-down list box. Click Browse to browse through all the files on your USB device. Select the folder that you want to add as a share.

  • Page 91: Access Your Shared Files From A Computer

    Chapter 4 Tutorials After you create a new user account, the screen should look like the following. 4.5.2 Access Your Shared Files From a Computer You can use Windows Explorer to access the file storage devices connected to the Zyxel Device. Note: The examples in this User’s Guide show you how to use Microsoft’s Windows 7 to browse your shared files.

  • Page 92: Configuring The Zyxel Device

    Chapter 4 Tutorials Before you begin, connect the USB storage device containing the media files you want to play to the USB port of your Zyxel Device. 4.6.1 Configuring the Zyxel Device To use your Zyxel Device as a media server, click Network Setting > USB Service > Media Server. Enable Media Server, select an interface on which you want to enable the media server function, enter the path clients use to access the media files on a USB storage device connected to the Zyxel Device, and click Apply.
  • Page 93 Chapter 4 Tutorials If you cannot see the Zyxel Device in the left panel as shown above, go to Organize > Manage Libraries > Music/Videos/Pictures/Recorded TV > Add > \\192.168.1.1\BobShare. (Select the folder containing the media you wish to upload to Windows Media Player.) VMG/XMG Series User’s Guide...
  • Page 94 Chapter 4 Tutorials In the right panel, you should see a list of files available in the USB storage device. VMG/XMG Series User’s Guide...

  • Page 95: Using A Digital Media Adapter

    Chapter 4 Tutorials 4.6.3 Using a Digital Media Adapter This section shows you how you can use the Zyxel Device with a Zyxel DMA-2500 to play media files stored in the USB storage device on your TV screen. Note: For this tutorial, your DMA-2500 should already be set up with the TV according to the instructions in the DMA-2500 Quick Start Guide.

  • Page 96: Configuring Static Route For Routing To Another Network

    Chapter 4 Tutorials 4.7 Configuring Static Route for Routing to Another Network In order to extend your Intranet and control traffic flowing directions, you may connect a router to the Zyxel Device’s LAN. The router may be used to separate two department networks. This tutorial shows how to configure a static routing rule for two network routings.
  • Page 97 Chapter 4 Tutorials You need to specify a static routing rule on the Zyxel Device to specify R as the router in charge of forwarding traffic to N2. In this case, the Zyxel Device routes traffic from A to R and then R routes the traffic to B.
  • Page 98 Chapter 4 Tutorials Configure the Static Route Setup screen using the following settings: Click the Active button to enable this static route. When the switch goes to the right ( ), the function is enabled. Enter the Route Name as R. Set IP Type to IPv4.

  • Page 99: Configuring Qos Queue And Class Setup

    Chapter 4 Tutorials 4.8 Configuring QoS Queue and Class Setup This section contains tutorials on how you can configure the QoS screen. Let’s say you are a team leader of a small sales branch office. You want to prioritize email traffic because your task includes sending urgent updates to clients at least twice every hour.
  • Page 100 Chapter 4 Tutorials Tutorial: Advanced > QoS Click Network > Queue Setup > Add new Queue to create a new queue. In the screen that opens, click the Active field to enable. When the switch goes to the right ( ), the function is enabled.
  • Page 101 Chapter 4 Tutorials Tutorial: Advanced > QoS > Class Setup VMG/XMG Series User’s Guide...

  • Page 102: Access The Zyxel Device Using Ddns

    Chapter 4 Tutorials Class Name Give a class name to this traffic, such as Email in this example. From Interface This is the interface from which the traffic will be coming from. Select LAN1 for this example. Ether Type Select IP to identify the traffic source by its IP address or MAC address. IP Address Type the IP address of your computer - 192.168.1.23.

  • Page 103: Configuring Ddns On Your Zyxel Device

    Chapter 4 Tutorials Add a new DDNS host name. This tutorial uses the following settings as an example. • Hostname: zyxelrouter.dyndns.org • Service Type: Host with IP address • IP Address: Enter the WAN IP address that your Zyxel Device is currently using. You can find the IP address on the Zyxel Device’s Web Configurator Status page.

  • Page 104: Configuring The Mac Address Filter

    Chapter 4 Tutorials 4.10 Configuring the MAC Address Filter Thomas noticed that his daughter Josephine spends too much time surfing the web and downloading media files. He decided to prevent Josephine from accessing the Internet so that she can concentrate on preparing for her final exams.

  • Page 105: Access Your Shared Files From A Computer

    Chapter 4 Tutorials Thomas can also grant access to the computers of other members of his family and friends. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the Zyxel Device. 4.11 Access Your Shared Files From a Computer Here is how to use an FTP program to access a file storage device connected to the Zyxel Device’s USB port.

  • Page 106: Technical Reference

    Technical Reference...

  • Page 107: Connection Status Screens

    H A P T E R Connection Status Screens 5.1 The Connection Status Screen After you log into the Web Configurator, the Connection Status screen appears. You can configure basic Internet access, wireless settings, and parental control settings in this screen. It also shows the network status of the Zyxel Device and computers/devices connected to it.

  • Page 108: Icon And Device Name

    Chapter 5 Connection Status Screens 5.2.1 Icon and Device Name Select an icon and/or enter a name in the Device Name field for a connected device. Click Save to save your changes. Figure 61 Connectivity: Edit 5.3 The System Info Screen Use this screen to view the basic system information of the Zyxel Device.
  • Page 109 Chapter 5 Connection Status Screens Figure 63 System Info: Detailed Information Each field is described in the following table. Table 22 System Info: Detailed Information LABEL DESCRIPTION Host Name This field displays the Zyxel Device system name. It is used for identification. Model Name This shows the model number of your Zyxel Device.

  • Page 110: The Wifi Settings Screen

    Chapter 5 Connection Status Screens Table 22 System Info: Detailed Information (continued) LABEL DESCRIPTION IP Address This field displays the current IP address of the Zyxel Device in the WAN. Click the Release button to release the IP address provided by a DHCP server. IP Subnet Mask This field displays the current subnet mask in the WAN.
  • Page 111 Chapter 5 Connection Status Screens Figure 64 WiFi Settings Click the Arrow icon ( ) to open the following screen. Use this screen to configure the SSIDs and/or passwords for your main wireless networks. Select Keep 2.4G and 5G the same to use the same SSID for 2.4GHz and 5GHz bands.

  • Page 112: The Guest Wifi Settings Screen

    Chapter 5 Connection Status Screens Table 23 WiFi Settings: Configuration (continued) LABEL DESCRIPTION WiFi Password If you selected Random Password, this field displays a pre-shared key generated by the Zyxel Device. If you did not select Random Password, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard characters.
  • Page 113 Chapter 5 Connection Status Screens Figure 67 Guest WiFi Settings: Configuration To assign different SSIDs to the 2.4 GHz and 5 GHz guest wireless networks, clear the Keep 2.4G and 5G the same check box in the WiFi Settings screen, and the Guest WiFi Settings screen will change. Note that you have to disable Zyxel MESH in the Network >...

  • Page 114: The Lan Screen

    Chapter 5 Connection Status Screens Table 24 WiFi Settings: Configuration (continued) LABEL DESCRIPTION WiFi Password If you selected Random Password, this field displays a pre-shared key generated by the Zyxel Device. If you did not select Random Password, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard characters.

  • Page 115: The Parental Control Screen

    Chapter 5 Connection Status Screens Figure 70 LAN Setup Each field is described in the following table. Table 25 Status Screen LABEL DESCRIPTION LAN IP Setup IP Address Type the LAN IPv4 IP address you want to assign to your Zyxel Device in dotted decimal notation, for example, 192.168.1.1 (factory default).
  • Page 116 Chapter 5 Connection Status Screens Figure 71 Parental Control The Arrow icon is grayed out ( ) when the following are enabled: • MESH feature is enabled in the Wireless > MESH screen. • ONE Connect feature is enabled in the Network > Home Connectivity screen. This means you can’t configure parental control settings.

  • Page 117: Create A Parental Control Profile

    Chapter 5 Connection Status Screens Each field is described in the following table. Table 26 Parental Control: Schedule LABEL DESCRIPTION Parental Control Click this switch to enable or disable parental control. When the switch goes to the right ), the function is enabled. Otherwise, it’s not. Scheduled Profile This screen shows all the created profiles.
  • Page 118 Chapter 5 Connection Status Screens Figure 75 Parental Control: Schedule Each field is described in the following table. Table 28 Parental Control: Schedule LABEL DESCRIPTION Profile Name Enter a descriptive name for the profile. Internet Blocking Click this switch to enable or disable Internet access. When the switch goes to the right the function is enabled.

  • Page 119: Broadband

    H A P T E R Broadband 6.1 Overview This chapter discusses the Zyxel Device’s Broadband screens. Use these screens to configure your Zyxel Device for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks, such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations.

  • Page 120: What You Need To Know

    Chapter 6 Broadband Table 29 WAN Setup Overview (continued) LAYER-2 INTERFACE INTERNET CONNECTION CONNECTION DSL LINK TYPE MODE ENCAPSULATION CONNECTION SETTINGS ADSL over ATM Routing PPPoE/PPPoA ATM PVC configuration, PPP information, IPv4/IPv6 IP address, routing feature, DNS server, VLAN, QoS, and MTU IPoE/IPoA ATM PVC configuration, IPv4/IPv6 IP address, routing feature, DNS server,...
  • Page 121 Chapter 6 Broadband IPv6 Addressing The 128-bit IPv6 address is written as eight 16-bit hexadecimal blocks separated by colons (:). This is an example IPv6 address 2001:0db8:1a2b:0015:0000:0000:1a2f:0000. IPv6 addresses can be abbreviated in two ways: • Leading zeros in a block can be omitted. So 2001:0db8:1a2b:0015:0000:0000:1a2f:0000 can be written as 2001:db8:1a2b:15:0:0:1a2f:0.
  • Page 122 Chapter 6 Broadband Figure 78 IPv6 Rapid Deployment Dual Stack Lite Use Dual Stack Lite when local network computers use IPv4 and the ISP has an IPv6 network. When the Zyxel Device has an IPv6 WAN address and you set IPv6/IPv4 Mode to IPv6 Only, you can enable Dual Stack Lite to use IPv4 computers and services.

  • Page 123: Before You Begin

    Chapter 6 Broadband 6.1.3 Before You Begin You need to know your Internet access settings such as encapsulation and WAN IP address. Get this information from your ISP. 6.2 The Broadband Screen Use this screen to change your Zyxel Device’s Internet access settings. The summary table shows you the configured WAN services (connections) on the Zyxel Device.

  • Page 124: Add/Edit Internet Connection

    Chapter 6 Broadband Table 30 Network Setting > Broadband (continued) LABEL DESCRIPTION Default This shows whether the Zyxel Device use the WAN interface of this connection as the system Gateway default gateway. IPv6 This shows whether IPv6 is activated or not for this connection. IPv6 is not available when the connection uses the bridging service.
  • Page 125 Chapter 6 Broadband 6.2.1.1 Routing Mode Use Routing mode if your ISP give you one IP address only and you want multiple computers to share an Internet account. The following example screen displays when you select the ADSL over ATM connection type, Routing mode, and PPPoE encapsulation.
  • Page 126 Chapter 6 Broadband The following table describes the labels in this screen. Table 31 Network Setting > Broadband > Add/Edit New WAN Interface (Routing Mode) LABEL DESCRIPTION General Click this switch to enable or disable the interface. When the switch goes to the right , the function is enabled.
  • Page 127 Chapter 6 Broadband Table 31 Network Setting > Broadband > Add/Edit New WAN Interface (Routing Mode) LABEL DESCRIPTION Encapsulation Select the method of multiplexing used by your ISP from the drop-down list box. Choices are: • LLC/SNAP-BRIDGING: In LCC encapsulation, bridged PDUs are encapsulated by identifying the type of the bridged media in the SNAP header.
  • Page 128 Chapter 6 Broadband Table 31 Network Setting > Broadband > Add/Edit New WAN Interface (Routing Mode) LABEL DESCRIPTION Secondary DNS Enter the second DNS server address assigned by the ISP. Server Routing Feature (This is available only when you select IPv4 Only or IPv4 IPv6 DualStack in the IPv4/IPv6 Mode field.) Click this switch to activate or deactivate NAT on this connection.
  • Page 129 Chapter 6 Broadband Table 31 Network Setting > Broadband > Add/Edit New WAN Interface (Routing Mode) LABEL DESCRIPTION IPv6 Default Enter the IP address of the next-hop gateway. The gateway is a router or switch on the same Gateway segment as your Zyxel Device's interface(s). The gateway helps forward packets to their destinations.
  • Page 130 Chapter 6 Broadband 6.2.1.2 Bridge Mode Click the Add new WAN Interface in the Network Setting > Broadband screen or the Edit icon next to the connection you want to configure. Select Bridge as the encapsulation mode. The screen varies depending on the interface type you select.
  • Page 131 Chapter 6 Broadband Figure 83 Network Setting > Broadband > Add/Edit New WAN Interface (ADSL over ATM-Bridge Mode) The following table describes the fields in this screen. Table 33 Network Setting > Broadband > Add/Edit New WAN Interface (ADSL over ATM-Bridge Mode) LABEL DESCRIPTION General...

  • Page 132: The Cellular Backup Screen

    Chapter 6 Broadband Table 33 Network Setting > Broadband > Add/Edit New WAN Interface (ADSL over ATM-Bridge Mode) LABEL DESCRIPTION Service Select UBR Without PCR for applications that are non-time sensitive, such as email. Category Select CBR (Continuous Bit Rate) to specify fixed (always-on) bandwidth for voice or data traffic. Select Non Realtime VBR (non real-time Variable Bit Rate) for connections that do not require closely controlled delay and delay variation.
  • Page 133 Chapter 6 Broadband ports to use the cellular dongle as your primary WAN connection, as the Zyxel Device automatically uses a wired WAN connection when available. Figure 84 Internet Access Application: Cellular WAN Use this screen to configure your cellular settings. Click Network Setting > Broadband > Cellular Backup. The actual data rate you obtain varies depending on the cellular card you use, the signal strength to the service provider’s base station, and so on.
  • Page 134 Chapter 6 Broadband Figure 85 Network Setting > Broadband > Cellular Backup (General & Cellular Connection Setting) VMG/XMG Series User’s Guide...
  • Page 135 Chapter 6 Broadband Figure 86 Network > Broadband > Cellular Backup (Budget Setup) The following table describes the labels in this screen. Table 34 Network Setting > Broadband > Cellular Backup LABEL DESCRIPTION General Cellular Backup Click this switch to have the Zyxel Device use the cellular connection as your WAN or a backup when the wired WAN connection fails.
  • Page 136 Chapter 6 Broadband Table 34 Network Setting > Broadband > Cellular Backup (continued) LABEL DESCRIPTION Ping Default Select this to have the Zyxel Device ping the WAN interface’s default gateway IP address. Gateway Ping the Host Select this to have the Zyxel Device ping the particular host name or IP address you typed in this field.
  • Page 137 Chapter 6 Broadband Table 34 Network Setting > Broadband > Cellular Backup (continued) LABEL DESCRIPTION Secondary Enter the second DNS server address assigned by the ISP. DNS server Enable Email Select this to enable the email notification function. The Zyxel Device will email you a notification Notification when the cellular connection is up.

  • Page 138: The Broadband Advanced Screen

    Chapter 6 Broadband Table 34 Network Setting > Broadband > Cellular Backup (continued) LABEL DESCRIPTION Data Budget Select the check boxes and enter a number from 1 to 99 in the percentage fields. If you change the value after you configure and enable budget control, the Zyxel Device resets the statistics. % of time budget/data budget...
  • Page 139 Chapter 6 Broadband Note: If the settings in the screen are changed, the Zyxel Device will re-establish the DSL connection(s). Table 35 VDSL Profiles MAX. NUMBER OF CARRIER BANDWIDTH DOWNSTREAM PROFILE DOWNSTREAM BANDWIDTH POWER (DBM) (MHZ) THROUGHPUT CARRIERS (KHZ) (MBIT/S) 8.832 2048 4.3125...
  • Page 140 Chapter 6 Broadband Figure 87 Network Setting > Broadband > Advanced The following table describes the labels in this screen. Table 36 Network Setting > Broadband > Advanced LABEL DESCRIPTION DSL Capabilities PhyR US Enable or disable PhyR US (upstream) for upstream transmission to the WAN. PhyR US should be enabled if data being transmitted upstream is sensitive to noise.

  • Page 141: Ethernet Wan

    Chapter 6 Broadband Table 36 Network Setting > Broadband > Advanced (continued) LABEL DESCRIPTION Enable or disable Seamless Rate Adaption (SRA). Select Enable to have the Zyxel Device automatically adjust the connection’s data rate according to line conditions without interrupting service. DSL Modulation PTM over ADSL : Select Enable to use PTM over ADSL.

  • Page 142: Technical Reference

    Chapter 6 Broadband the fourth LAN port act as an Ethernet WAN port. Otherwise, the fourth LAN port remains as a LAN port. Click Apply to save your changes back to the Zyxel Device. It’s not enough to just enable the fourth LAN port as a WAN port here. You must also go to Network Setting >...
  • Page 143 Chapter 6 Broadband (ISP) DSLAM (digital access multiplexer). Please refer to RFC 2364 for more information on PPPoA. Refer to RFC 1661 for more information on PPP. PPP over Ethernet (PPPoE) Point-to-Point Protocol over Ethernet (PPPoE) provides access control and billing functionality in a manner similar to dial-up services using PPP.
  • Page 144 Chapter 6 Broadband Peak Cell Rate (PCR) is the maximum rate at which the sender can send cells. This parameter may be lower (but not higher) than the maximum line speed. 1 ATM cell is 53 bytes (424 bits), so a maximum speed of 832Kbps gives a maximum PCR of 1962 cells/sec.
  • Page 145 Chapter 6 Broadband conferencing. Video conferencing requires real-time data transfers and the bandwidth requirement varies in proportion to the video image's changing dynamics. The VBR-nRT (non real-time Variable Bit Rate) type is used with bursty connections that do not require closely controlled delay and delay variation.
  • Page 146 Chapter 6 Broadband used to identify priority frames and value 4095 (FFF) is reserved, so the maximum possible VLAN configurations are 4,094. TPID User Priority VLAN ID 2 Bytes 3 Bits 1 Bit 12 Bits Multicast IP packets are transmitted in either one of two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network).
  • Page 147 Chapter 6 Broadband • Any number of consecutive blocks of zeros can be replaced by a double colon. A double colon can only appear once in an IPv6 address. So 2001:0db8:0000:0000:1a2f:0000:0000:0015 can be written as 2001:0db8::1a2f:0000:0000:0015, 2001:0db8:0000:0000:1a2f::0015, 2001:db8::1a2f:0:0:15 or 2001:db8:0:0:1a2f::15. IPv6 Prefix and Prefix Length Similar to an IPv4 subnet mask, IPv6 uses an address prefix to represent the network address.

  • Page 148: Wireless

    H A P T E R Wireless 7.1 Wireless Overview This chapter describes the Zyxel Device’s Network Setting > Wireless screens. Use these screens to set up your Zyxel Device’s wireless LAN connection and security settings. 7.1.1 What You Can Do in this Chapter This section describes the Zyxel Device’s Wireless screens.

  • Page 149: The Wireless General Settings Screen

    Chapter 7 Wireless Finding Out More Section 7.11 on page 171 for advanced technical information on wireless networks. 7.2 The Wireless General Settings Screen Use this screen to enable the Wireless LAN, enter the SSID and select the wireless security mode. We recommend that you select More Secure to enable WPA2-PSK data encryption.
  • Page 150 Chapter 7 Wireless Figure 90 Network Setting > Wireless > General VMG/XMG Series User’s Guide...
  • Page 151 Chapter 7 Wireless The following table describes the general wireless LAN labels in this screen. Table 37 Network Setting > Wireless > General LABEL DESCRIPTION Wireless Wireless Select Keep 2.4G and 5G wireless network name the same and the 2.4 GHz and 5 GHz wireless networks will use the same SSID.

  • Page 152: No Security

    Chapter 7 Wireless Table 37 Network Setting > Wireless > General (continued) LABEL DESCRIPTION Security Mode Select More Secure (WPA(2)-PSK) to add security on this wireless network. The wireless clients which want to associate to this network must have same wireless security settings as the Zyxel Device.
  • Page 153 Chapter 7 Wireless Figure 92 Wireless > General: More Secure: WPA(2)-PSK The following table describes the labels in this screen. Table 39 Wireless > General: More Secure: WPA(2)-PSK LABEL DESCRIPTION Security Level Select More Secure to enable WPA(2)-PSK data encryption. Security Mode Select WPA-PSK/WPA2-PSK or WPA2-PSK from the drop-down list box.

  • Page 154: The Guest/More Ap Screen

    Chapter 7 Wireless 7.3 The Guest/More AP Screen This screen allows you to configure a guest wireless network that allows access to the Internet through the Zyxel Device. Click Network Setting > Wireless > Guest/More AP. The following screen displays. The following table introduces the supported wireless networks.
  • Page 155 Chapter 7 Wireless Note: If upstream/downstream bandwidth is empty, the Zyxel Device sets the value automatically. Setting a maximum upstream/downstream bandwidth will significantly decrease wireless performance. Click the Edit icon next to an SSID in the Guest/More AP screen. The following screen displays. VMG/XMG Series User’s Guide...
  • Page 156 Chapter 7 Wireless Figure 94 Network Setting > Wireless > Guest/More AP > Edit VMG/XMG Series User’s Guide...
  • Page 157 Chapter 7 Wireless The following table describes the fields in this screen. Table 42 Network Setting > Wireless > Guest/More AP > Edit LABEL DESCRIPTION Wireless Network Setup Wireless Click this switch to enable or disable the wireless LAN in this field. When the switch turns blue , the function is enabled;...

  • Page 158: The Mac Authentication Screen

    Chapter 7 Wireless Table 42 Network Setting > Wireless > Guest/More AP > Edit (continued) LABEL DESCRIPTION Password WPA(2)-PSK uses a simple common password, instead of user-specific credentials. If you did not select Generate password automatically, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard characters.

  • Page 159: Add/Edit Mac Addresses

    Chapter 7 Wireless The following table describes the labels in this screen. Table 43 Network Setting > Wireless > MAC Authentication LABEL DESCRIPTION General SSID Select the SSID for which you want to configure MAC filter settings. MAC Restrict Define the filter action for the list of MAC addresses in the MAC Address table. Mode Select Disable to turn off MAC filtering.

  • Page 160: The Wps Screen

    Chapter 7 Wireless 7.5 The WPS Screen WiFi Protected Setup (WPS) allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Select one of the WPS methods and follow the instructions to establish a WPS connection. Your device must support WPS to use this feature. We recommend using the Push Button Configuration (PBC) if your device supports it.
  • Page 161 Chapter 7 Wireless Figure 97 Network Setting > Wireless > WPS The following table describes the labels in this screen. Table 44 Network Setting > Wireless > WPS LABEL DESCRIPTION General Click this switch to activate or deactivate WPS on this Zyxel Device. When the switch turns blue , the function is enabled.

  • Page 162: The Wmm Screen

    Chapter 7 Wireless Table 44 Network Setting > Wireless > WPS (continued) LABEL DESCRIPTION Method 2 Use this section to set up a WPS wireless network by entering the PIN of the client into the Zyxel Device. Click this switch and make it turn blue. Click Apply to activate WPS method 2 on the Zyxel Device.

  • Page 163: The Others Screen

    Chapter 7 Wireless Note: WMM cannot be disabled if 802.11 mode includes 802.11n or 802.11ac. The following table describes the labels in this screen. Table 45 Network Setting > Wireless > WMM LABEL DESCRIPTION WMM of SSID1~4 Select On to have the Zyxel Device automatically give the wireless network (SSIDx) a priority level according to the ToS value in the IP header of packets it sends.
  • Page 164 Chapter 7 Wireless The following table describes the labels in this screen. Table 46 Network Setting > Wireless > Others LABEL DESCRIPTION RTS/CTS Data with its frame size larger than this value will perform the RTS (Request To Send)/CTS (Clear Threshold To Send) handshake.

  • Page 165: The Channel Status Screen

    Chapter 7 Wireless Table 46 Network Setting > Wireless > Others (continued) LABEL DESCRIPTION Preamble Select a preamble type from the drop-down list box. Choices are Long or Short. See Section 7.11.7 on page 176 for more information. This field is configurable only when you set 802.11 Mode to 802.11b. Protected This option is only available when using WPA2 as the Security Mode and AES Encryption in Management...

  • Page 166: The Mesh Screen

    Chapter 7 Wireless Figure 100 Network Setting > Wireless > Channel Status 7.9 The MESH Screen Use this screen to enable or disable Zyxel MESH for Multy Pro supported devices. It supports AP steering and Band steering. AP steering allows wireless clients to roam seamlessly between Multy-Pro-supported devices in your MESH network by using the same SSID and WiFi password.
  • Page 167 Chapter 7 Wireless • If users change the modes of a Multy-Pro supported extender, users need to wait until it finishes booting before creating a MESH network with a controller, a Zyxel router. See the steps below on how to set up a MESH network. The setup could take you 30 minutes. Configurations on a Multy-Pro-Supported Extender(s) Prepare a Multy-Pro-supported extender(s) from Zyxel.

  • Page 168: The Wlan Scheduler Screen

    Chapter 7 Wireless Figure 101 MESH Application Click Network > Wireless > MESH. The following screen displays. Figure 102 Network > Wireless > MESH 7.10 The WLAN Scheduler Screen Use the WLAN Scheduler screen to create rules to schedule the times to permit Internet traffic from each wireless network interfaces.
  • Page 169 Chapter 7 Wireless Figure 103 Network Setting > Wireless > WLAN Scheduler The following table describes the labels in this screen. Table 48 Network Setting > Wireless > WLAN Scheduler LABEL DESCRIPTION WLAN Scheduler Click this switch to enable the WLAN scheduler function. This serves as the main switch to Access allow the individual rules to function.

  • Page 170: Add/Edit Rules

    Chapter 7 Wireless 7.10.1 Add/Edit Rules Click Add New Rule in the WLAN Scheduler screen, or click the Edit icon next to a scheduling rule, and the following screen displays. Use this screen to create a scheduling rule to permit Internet traffic from each wireless network interfaces.

  • Page 171: Technical Reference

    Chapter 7 Wireless 7.11 Technical Reference This section discusses wireless LANs in depth. For more information, see Appendix B on page 395. 7.11.1 Wireless Network Overview Wireless networks consist of wireless clients, access points and bridges. • A wireless client is a radio connected to a user’s computer. •...

  • Page 172: Additional Wireless Terms

    Chapter 7 Wireless • Every device in the same wireless network must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentifier. • If two wireless networks overlap, they should use a different channel. Like radio stations or television channels, each wireless network uses a specific channel, or frequency, to send and receive information.
  • Page 173 Chapter 7 Wireless These security standards do two things. First, they authenticate. This means that only people presenting the right credentials (often a username and password, or a “key” phrase) can access the network. Second, they encrypt. This means that the information sent over the air is encoded. Only people with the code key can understand the information, and only people who have been authenticated are given the code key.

  • Page 174: Signal Problems

    Chapter 7 Wireless This type of security does not protect the information that is sent in the wireless network. Furthermore, there are ways for unauthorized wireless devices to get the MAC address of an authorized device. Then, they can use that MAC address to use the wireless network. 7.11.3.3 User Authentication Authentication is the process of verifying whether a wireless device is allowed to use the wireless network.

  • Page 175: Bss

    Chapter 7 Wireless Problems with distance occur when the two radios are too far apart. Problems with interference occur when other radio waves interrupt the data signal. Interference may come from other radio transmissions, such as military or air traffic control communications, or from machines that are coincidental emitters such as electric motors or microwaves.

  • Page 176: Preamble Type

    Chapter 7 Wireless 7.11.6.1 Notes on Multiple BSSs • A maximum of eight BSSs are allowed on one AP simultaneously. • You must use different keys for different BSSs. If two wireless devices have different BSSIDs (they are in different BSSs), but have the same keys, they may hear each other’s communications (but not communicate with each other).
  • Page 177 Chapter 7 Wireless Ensure that the two devices you want to set up are within wireless range of one another. Look for a WPS button on each device. If the device does not have one, log into its configuration utility and locate the button (see the device’s User’s Guide for how to do this - for the Zyxel Device, see Section 7.6 on page 162).
  • Page 178 Chapter 7 Wireless On a computer connected to the wireless client, try to connect to the Internet. If you can connect, WPS was successful. If you cannot connect, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful.
  • Page 179 Chapter 7 Wireless The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. Figure 108 How WPS works The roles of registrar and enrollee last only as long as the WPS setup process is active (two minutes). The next time you use WPS, a different device can be the registrar if necessary.
  • Page 180 Chapter 7 Wireless Client 1 is the enrollee. The registrar randomly generates the security information to set up the network, since it is unconfigured and has no existing information. Figure 109 WPS: Example Network Step 1 In step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network.
  • Page 181 Chapter 7 Wireless Figure 111 WPS: Example Network Step 3 7.11.8.5 Limitations of WPS WPS has some limitations of which you should be aware. • WPS works in Infrastructure networks only (where an AP and a wireless client communicate). It does not work in Ad-Hoc networks (where there is no AP).
  • Page 182 Chapter 7 Wireless point is the WPS registrar, the enrollee, or was not involved in the WPS handshake; a rogue device must still associate with the access point to gain access to the network. Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP.

  • Page 183: Home Networking

    H A P T E R Home Networking 8.1 Home Networking Overview A Local Area Network (LAN) is a shared communication system to which many networking devices are connected. It is usually located in one immediate area such as a building or floor of a building. Use the LAN screens to help you configure a LAN DHCP server and manage IP addresses.

  • Page 184: What You Need To Know

    Chapter 8 Home Networking 8.1.2 What You Need To Know 8.1.2.1 About LAN IP Address IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts.

  • Page 185: Before You Begin

    Chapter 8 Home Networking • Assigning lease times to mappings Windows Messenger is an example of an application that supports NAT traversal and UPnP. See the Chapter 11 on page 231 for more information on NAT. Cautions with UPnP The automated nature of NAT traversal applications in establishing their own services and opening firewall ports may present network security issues.
  • Page 186 Chapter 8 Home Networking Click Apply to save your settings. Figure 112 Network Setting > Home Networking > LAN Setup VMG/XMG Series User’s Guide...
  • Page 187 Chapter 8 Home Networking The following table describes the fields in this screen. Table 52 Network Setting > Home Networking > LAN Setup LABEL DESCRIPTION Interface Group Group Name Select the interface group name for which you want to configure LAN settings. See Chapter 15 on page 258 for how to create a new interface group.
  • Page 188 Chapter 8 Home Networking Table 52 Network Setting > Home Networking > LAN Setup (continued) LABEL DESCRIPTION DNS Server 1/2 Type the first and second DNS (Domain Name System) server IP addresses the Zyxel Device passes to the DHCP clients. LAN IPv6 Mode Setup IPv6 Active Click this switch to enable or disable the IPv6 mode and configure IPv6 settings on the Zyxel...

  • Page 189: The Lan Static Dhcp Screen

    Chapter 8 Home Networking Table 52 Network Setting > Home Networking > LAN Setup (continued) LABEL DESCRIPTION IPv6 DNS Server Select From ISP if your ISP dynamically assigns IPv6 DNS server information. Select User-Defined if you have the IPv6 address of a DNS server. Enter the DNS server IPv6 addresses the Zyxel Device passes to the DHCP clients.
  • Page 190 Chapter 8 Home Networking The following table describes the labels in this screen. Table 53 Network Setting > Home Networking > Static DHCP LABEL DESCRIPTION Static DHCP Click this to add a new static DHCP entry. Configuration This is the index number of the entry. Status This field displays whether the client is connected to the Zyxel Device.

  • Page 191: The Upnp Screen

    Chapter 8 Home Networking Table 54 Static DHCP: Static DHCP Configuration/Edit (continued) LABEL DESCRIPTION Select Device Info Select a device or computer from the drop-down list or select Manual Input to manually enter a device’s MAC address and IP address in the following fields. MAC Address If you select Manual Input, enter the MAC address of a computer on your LAN.

  • Page 192: Turning On Upnp In Windows 7 Example

    Chapter 8 Home Networking The following table describes the labels in this screen. Table 55 Network Setting > Home Networking > UPnP LABEL DESCRIPTION UPnP State UPnP Click this switch to enable or disable UPnP. When the switch goes to the right , the function is enabled.
  • Page 193 Chapter 8 Home Networking Click Change Advanced Sharing Settings. Select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer.

  • Page 194: Turning On Upnp In Windows 10 Example

    Chapter 8 Home Networking 8.4.2 Turning on UPnP in Windows 10 Example This section shows you how to use the UPnP feature in Windows 10. UPnP server is installed in Windows 10. Activate UPnP on the Zyxel Device by clicking Network Setting > Home Networking > UPnP. Make sure the computer is connected to the LAN port of the Zyxel Device.
  • Page 195 Chapter 8 Home Networking Click Change advanced sharing settings. Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer.

  • Page 196: The Lan Additional Subnet Screen

    Chapter 8 Home Networking 8.5 The LAN Additional Subnet Screen Use this screen to configure IP alias and public static IP. IP alias allows you to partition a physical network into different logical networks over the same Ethernet interface. The Zyxel Device supports multiple logical LAN interfaces via its physical Ethernet interface VMG/XMG Series User’s Guide...
  • Page 197 Chapter 8 Home Networking with the Zyxel Device itself as the gateway for the LAN network. When you use IP alias, you can also configure firewall rules to control access to the LAN's logical network (subnet). If your ISP provides the Public LAN service, the Zyxel Device may use a LAN IP address that can be accessed from the WAN.

  • Page 198: The Stb Vendor Id Screen

    Chapter 8 Home Networking Table 56 Network Setting > Home Networking > Additional Subnet (continued) LABEL DESCRIPTION Offer Public IP Click this switch to enable or disable the Zyxel Device to provide public IP addresses by DHCP by DHCP server. When the switch goes to the right , the function is enabled.

  • Page 199: The Tftp Server Name Screen

    Chapter 8 Home Networking You need to know the MAC address of the LAN device. It may be on a label on the device or in its documentation. Click Network Setting > Home Networking > Wake on LAN to open this screen. Figure 118 Network Setting >...

  • Page 200: Technical Reference

    Chapter 8 Home Networking The following table describes the labels in this screen. Table 59 Network Setting > Home Networking > TFTP Server Name LABEL DESCRIPTION TFTP Server Type the IP address or the hostname of a single TFTP server. Name Cancel Click Cancel to exit this screen without saving.

  • Page 201: Dns Server Addresses

    Chapter 8 Home Networking 8.9.3 DNS Server Addresses DNS (Domain Name System) maps a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it.
  • Page 202 Chapter 8 Home Networking Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems.

  • Page 203: Routing

    H A P T E R Routing 9.1 Overview The Zyxel Device usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the Zyxel Device send data to devices not reachable through the default gateway, use static routes.

  • Page 204: Add/Edit Static Route

    Chapter 9 Routing Figure 122 Network Setting > Routing > Static Route The following table describes the labels in this screen. Table 60 Network Setting > Routing > Static Route LABEL DESCRIPTION Add New Static Click this to configure a new static route. Route This is the index number of the entry.
  • Page 205 Chapter 9 Routing Figure 123 Routing: Add/Edit The following table describes the labels in this screen. Table 61 Routing: Add/Edit LABEL DESCRIPTION Active Click this switch to enable or disable this static route. When the switch goes to the right , the function is enabled.

  • Page 206: The Dns Route Screen

    Chapter 9 Routing 9.3 The DNS Route Screen Use this screen to view and configure DNS routes on the Zyxel Device. A DNS route entry defines a policy for the Zyxel Device to forward a particular DNS query to a specific WAN interface. Note: A maximum of 20 entries can be added.

  • Page 207: The Policy Route Screen

    Chapter 9 Routing Figure 125 DNS Route Add The following table describes the labels in this screen. Table 63 DNS Route Add LABEL DESCRIPTION Active Click this switch to enable or disable the DNS route. When the switch goes to the right , the function is enabled.

  • Page 208: Add/Edit Policy Route

    Chapter 9 Routing The following table describes the labels in this screen. Table 64 Network Setting > Routing > Policy Route LABEL DESCRIPTION Add New Policy Click this to create a new policy forwarding rule. Route This is the index number of the entry. Status This field displays whether the DNS route is active or not.

  • Page 209: The Rip Screen

    Chapter 9 Routing The following table describes the labels in this screen. Table 65 Policy Route: Add/Edit LABEL DESCRIPTION Active Click this switch to enable or disable the policy route. When the switch goes to the right , the function is enabled. Otherwise, it’s not. Route Name Type a descriptive name of up to 8 printable English keyboard characters, not including spaces.
  • Page 210 Chapter 9 Routing Table 66 Network Setting > Routing > RIP LABEL DESCRIPTION Version The RIP version controls the format and the broadcasting method of the RIP packets that the Zyxel Device sends (it recognizes both formats when receiving). RIP version 1 is universally supported but RIP version 2 carries more information.

  • Page 211: Quality Of Service (Qos)

    H A P T E R Quality of Service (QoS) 10.1 QoS Overview Quality of Service (QoS) refers to both a network’s ability to deliver data with minimum delay, and the networking methods used to control the use of bandwidth. Without QoS, all traffic data is equally likely to be dropped when the network is congested.

  • Page 212: What You Need To Know

    Chapter 10 Quality of Service (QoS) 10.2 What You Need to Know The following terms and concepts may help as you read through this chapter. QoS versus CoS QoS is used to prioritize source-to-destination traffic flows. All packets in the same flow are given the same priority.

  • Page 213: The Quality Of Service General Screen

    Chapter 10 Quality of Service (QoS) Traffic Policing Traffic policing is the limiting of the input or output transmission rate of a class of traffic on the basis of user-defined criteria. Traffic policing methods measure traffic flows against user-defined criteria and identify it as either conforming, exceeding or violating the criteria.
  • Page 214 Chapter 10 Quality of Service (QoS) Figure 129 Network > QoS > General The following table describes the labels in this screen. Table 67 Network Setting > QoS > General LABEL DESCRIPTION Select the Enable check box to turn on QoS to improve your network performance. WAN Managed Enter the amount of upstream bandwidth for the WAN interfaces that you want to allocate using Upstream...

  • Page 215: The Queue Setup Screen

    Chapter 10 Quality of Service (QoS) Table 67 Network Setting > QoS > General (continued) (continued) LABEL DESCRIPTION Upstream traffic Select how the Zyxel Device assigns priorities to various upstream traffic flows. priority Assigned • None: Disables auto priority mapping and has the Zyxel Device put packets into the queues according to your classification rules.
  • Page 216 Chapter 10 Quality of Service (QoS) Figure 131 Network Setting > QoS > Queue Setup: Setting The following table describes the labels in this screen. Table 68 Network Setting > QoS > Queue Setup LABEL DESCRIPTION Add New Click this button to create a new queue entry. Queue This is the index number of the entry.

  • Page 217: Adding A Qos Queue

    Chapter 10 Quality of Service (QoS) Table 68 Network Setting > QoS > Queue Setup (continued) LABEL DESCRIPTION Rate Limit This shows the maximum transmission rate allowed for traffic on this queue. Rate limit 0 means there's no rate limit on this queue. Modify Click the Edit icon to edit the queue.

  • Page 218: The Qos Classification Setup Screen

    Chapter 10 Quality of Service (QoS) Table 69 Queue Setup: Add (continued) LABEL DESCRIPTION Buffer This field displays Drop Tail (DT). Drop Tail (DT) is a simple queue management algorithm that Management allows the Zyxel Device buffer to accept as many packets as it can until it is full. Once the buffer is full, new packets that arrive are dropped until there is space in the buffer again (packets are transmitted out of it).

  • Page 219: Add/Edit Qos Class

    Chapter 10 Quality of Service (QoS) Table 70 Network Setting > QoS > Classification Setup (continued) LABEL DESCRIPTION To Queue This is the name of the queue in which traffic of this classifier is put. Modify Click the Edit icon to edit the classifier. Click the Delete icon to delete an existing classifier.
  • Page 220 Chapter 10 Quality of Service (QoS) Figure 134 Classification Setup: Add/Edit VMG/XMG Series User’s Guide...
  • Page 221 Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 71 Classification Setup: Add/Edit LABEL DESCRIPTION Step1: Class Configuration Active Click this switch to enable or disable the classifier. When the switch turns blue , the function is enabled.
  • Page 222 Chapter 10 Quality of Service (QoS) Table 71 Classification Setup: Add/Edit (continued) LABEL DESCRIPTION Service This field is available only when you select IP in the Ether Type field. This field simplifies classifier configuration by allowing you to select a predefined application. When you select a predefined application, you do not configure the rest of the filter fields.

  • Page 223: The Qos Shaper Setup Screen

    Chapter 10 Quality of Service (QoS) Table 71 Classification Setup: Add/Edit (continued) LABEL DESCRIPTION 802.1P Mark Select a priority level with which the Zyxel Device replaces the IEEE 802.1p priority field in the packets. If you select Unchange, the Zyxel Device keep the 802.1p priority field in the packets. Step4: Class Routing Forward to Select a WAN interface through which traffic of this class will be forwarded out.

  • Page 224: Add/Edit A Qos Shaper

    Chapter 10 Quality of Service (QoS) 10.6.1 Add/Edit a QoS Shaper Click Add New Shaper in the Shaper Setup screen or the Edit icon next to a shaper to show the following screen. Figure 136 Shaper Setup: Add/Edit The following table describes the labels in this screen. Table 73 Shaper Setup: Add/Edit LABEL DESCRIPTION...

  • Page 225: Add/Edit A Qos Policer

    Chapter 10 Quality of Service (QoS) Table 74 Network Setting > QoS > Policer Setup (continued) LABEL DESCRIPTION Status This field displays whether the policer is active or not. A yellow bulb signifies that this policer is active. A gray bulb signifies that this policer is not active. Name This field displays the descriptive name of this policer.

  • Page 226: Technical Reference

    Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 75 Policer Setup: Add/Edit LABEL DESCRIPTION Active Click this switch to enable or disable the policer. When the switch turns blue , the function is enabled.
  • Page 227 Chapter 10 Quality of Service (QoS) IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network.
  • Page 228 Chapter 10 Quality of Service (QoS) different kinds of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. IP Precedence Similar to IEEE 802.1p prioritization at layer-2, you can use IP precedence to prioritize packets in a layer-3 network.
  • Page 229 Chapter 10 Quality of Service (QoS) Table 77 Internal Layer2 and Layer3 QoS Mapping LAYER 2 LAYER 3 PRIORITY IEEE 802.1P USER QUEUE TOS (IP IP PACKET LENGTH PRIORITY (ETHERNET DSCP PRECEDENCE) (BYTE) PRIORITY) 100110 100100 100010 100000 101110 101000 110000 111000 Token Bucket...
  • Page 230 Chapter 10 Quality of Service (QoS) The srTCM evaluates incoming packets and marks them with one of three colors which refer to packet loss priority levels. High packet loss priority level is referred to as red, medium is referred to as yellow and low is referred to as green.

  • Page 231: Network Address Translation (Nat)

    H A P T E R Network Address Translation (NAT) 11.1 NAT Overview This chapter discusses how to configure NAT on the Zyxel Device. NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet; for example, the source address of an outgoing packet, used within one network, to a different IP address known within another network.

  • Page 232: The Port Forwarding Screen

    Chapter 11 Network Address Translation (NAT) side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Port Forwarding A port forwarding set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make visible to the outside world even though NAT makes your whole inside network appear as a single computer to the outside world.
  • Page 233 Chapter 11 Network Address Translation (NAT) Figure 139 Multiple Servers Behind NAT Example IP Address assigned by ISP Click Network Setting > NAT > Port Forwarding to open the following screen. Figure 140 Network Setting > NAT > Port Forwarding The following table describes the fields in this screen.

  • Page 234: Add/Edit Port Forwarding

    Chapter 11 Network Address Translation (NAT) Table 78 Network Setting > NAT > Port Forwarding (continued) LABEL DESCRIPTION Translation End This is the last internal port number that identifies a service. Port Protocol This shows the IP protocol supported by this virtual server, whether it is TCP, UDP, or TCP/UDP. Modify Click the Edit icon to edit this rule.
  • Page 235 Chapter 11 Network Address Translation (NAT) Figure 141 Port Forwarding: Add/Edit The following table describes the labels in this screen. Table 79 Port Forwarding: Add/Edit LABEL DESCRIPTION Active Click this switch to enable or disable the rule. When the switch goes to the right , the function is enabled.

  • Page 236: The Port Triggering Screen

    Chapter 11 Network Address Translation (NAT) Table 79 Port Forwarding: Add/Edit (continued) LABEL DESCRIPTION Translation Start This shows the port number to which you want the Zyxel Device to translate the incoming port. Port For a range of ports, enter the first number of the range to which you want the incoming ports translated.
  • Page 237 Chapter 11 Network Address Translation (NAT) Figure 142 Trigger Port Forwarding Process: Example Jane requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the Zyxel Device to record Jane’s computer IP address. The Zyxel Device associates Jane's computer IP address with the "open"...

  • Page 238: Add/Edit Port Triggering Rule

    Chapter 11 Network Address Translation (NAT) The following table describes the labels in this screen. Table 80 Network Setting > NAT > Port Triggering LABEL DESCRIPTION Add New Rule Click this to create a new rule. This is the index number of the entry. Status This field displays whether the port triggering rule is active or not.

  • Page 239: The Dmz Screen

    Chapter 11 Network Address Translation (NAT) Figure 144 Port Triggering: Add/Edit The following table describes the labels in this screen. Table 81 Port Triggering: Configuration Add/Edit LABEL DESCRIPTION Active Select Enable or Disable to activate or deactivate the rule. Service Name Type a name to identify this rule using keyboard characters (A-Z, a-z, 1-2 and so on).

  • Page 240: The Alg Screen

    Chapter 11 Network Address Translation (NAT) such as email, web, and FTP servers, on the DMZ to provide services on both the WAN and LAN. To use this feature, you first need to assign a DMZ host. Note: Use an IPv4 address for the DMZ server. Note: Enter the IP address of the default server in the Default Server Address field, and click Apply to activate the DMZ host.

  • Page 241: The Address Mapping Screen

    Chapter 11 Network Address Translation (NAT) Figure 146 Network Setting > NAT > ALG The following table describes the fields in this screen. Table 83 Network Setting > NAT > ALG LABEL DESCRIPTION NAT ALG Enable this to make sure applications such as FTP and file transfer in IM applications work correctly with port-forwarding and address-mapping rules.

  • Page 242: Add/Edit Address Mapping Rule

    Chapter 11 Network Address Translation (NAT) The following table describes the fields in this screen. Table 84 Network Setting > NAT > Address Mapping LABEL DESCRIPTION Add New Rule Click this to create a new rule. Rule Name This is the name of the rule. Local Start IP This is the starting Inside Local IP Address (ILA).

  • Page 243: The Sessions Screen

    Chapter 11 Network Address Translation (NAT) Figure 148 Address Mapping: Add/Edit The following table describes the fields in this screen. Table 85 Address Mapping: Add/Edit LABEL DESCRIPTION Rule Name Type up to 20 alphanumeric characters for the name of this rule. Type Choose the IP/port mapping type from one of the following.

  • Page 244: Technical Reference

    Chapter 11 Network Address Translation (NAT) greater number of NAT sessions in order to get a better uploading and downloading rate. Click Network Setting > NAT > Sessions to display the following screen. Note: Enter a number of concurrent NAT sessions in the MAX NAT Session Per Host field, and click Apply to limit the number of concurrent NAT sessions a client can use.

  • Page 245: What Nat Does

    Chapter 11 Network Address Translation (NAT) when the packet is still in the local network, while an inside global address (IGA) is the IP address of the same inside host when the packet is on the WAN side. The following table summarizes this information. Table 87 NAT Definitions ITEM DESCRIPTION...

  • Page 246: How Nat Works

    Chapter 11 Network Address Translation (NAT) 11.8.3 How NAT Works Each packet has two addresses – a source address and a destination address. For outgoing packets, the ILA (Inside Local Address) is the source address on the LAN, and the IGA (Inside Global Address) is the source address on the WAN.
  • Page 247 Chapter 11 Network Address Translation (NAT) Figure 151 NAT Application With IP Alias Port Forwarding: Services and Port Numbers The most often used port numbers are shown in the following table. Please refer to RFC 1700 for further information about port numbers. Please also refer to the Supporting CD for more examples and details on port forwarding and NAT.
  • Page 248 Chapter 11 Network Address Translation (NAT) Port Forwarding Example Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example).

  • Page 249: Dynamic Dns Setup

    H A P T E R Dynamic DNS Setup 12.1 DNS Overview DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it.

  • Page 250: The Dns Entry Screen

    Chapter 12 Dynamic DNS Setup If you have a private WAN IP address, then you cannot use Dynamic DNS. 12.2 The DNS Entry Screen DNS (Domain Name System) is used for mapping a domain name to its corresponding IP address and vice versa.

  • Page 251: The Dynamic Dns Screen

    Chapter 12 Dynamic DNS Setup Figure 154 DNS Entry: Add/Edit The following table describes the labels in this screen. Table 90 DNS Entry: Add/Edit LABEL DESCRIPTION Host Name Enter the host name of the DNS entry. IP Address Enter the IP address of the DNS entry. Cancel Click Cancel to exit this screen without saving.
  • Page 252 Chapter 12 Dynamic DNS Setup The following table describes the fields in this screen. Table 91 Network Setting > DNS > > Dynamic DNS LABEL DESCRIPTION Dynamic DNS Setup Dynamic DNS Select Enable to use Dynamic DNS. Service Provider Select your Dynamic DNS service provider from the drop-down list box. Host Name Type the domain name assigned to your Zyxel Device by your Dynamic DNS provider.

  • Page 253: Igmp/Mld

    H A P T E R IGMP/MLD 13.1 IGMP/MLD Overview Multicast delivers IP packets to a group of hosts on the network defined by multicast groups. Membership to these multicast groups are established using IGMP/MLD. Use the IGMP/MLD screen to configure IGMP/MLD group settings. 13.1.1 What You Need To Know Multicast and IGMP Multicast on page 146...
  • Page 254 Chapter 13 IGMP/MLD Figure 156 Network Setting > IGMP/MLD The following table describes the labels in this screen. Table 92 Network Setting > IGMP/MLD LABEL DESCRIPTION IGMP/MLD Configuration Default Version Enter the version of IGMP (1~3) and MLD (1~2) that you want the Zyxel Device to use on the WAN.
  • Page 255 Chapter 13 IGMP/MLD Table 92 Network Setting > IGMP/MLD (continued) LABEL DESCRIPTION Query Response Enter the maximum number of seconds the Zyxel Device can wait for receiving a General Query Interval message. Multicast routers use general queries to learn which multicast groups have members. Last Member Enter the maximum number of seconds the Zyxel Device can wait for receiving a response to a Query Interval...

  • Page 256: Vlan Group

    H A P T E R Vlan Group 14.1 Overview Traffic within a Local Area Network can be clustered into different VLAN groups despite being on one physical network. Virtual LAN IDs are used to identify traffic from these different groups. In the following example, the Zyxel Device (DSL) can use VLAN IDs (VID) 100 and 200 to identify Video- on-Demand and IPTV traffic respectively coming from the two VoD and IPTV multicast servers.

  • Page 257: Add/Edit A Vlan Group

    Chapter 14 Vlan Group The following table describes the fields in this screen. Table 93 Network Setting > Vlan Group LABEL DESCRIPTION Add New VLAN Click this button to create a new VLAN group. Group This is the index number of the VLAN group. Group Name This shows the descriptive name of the VLAN group.

  • Page 258: Interface Grouping

    H A P T E R Interface Grouping 15.1 Interface Grouping Overview By default, all LAN and WAN interfaces on the Zyxel Device are in the same group and can communicate with each other. Create interface groups to have the Zyxel Device assign IP addresses in different domains to different groups.
  • Page 259 Chapter 15 Interface Grouping Figure 160 Interface Grouping Application You can use this screen to create new user-defined interface groups or modify existing ones. Interfaces that do not belong to any user-defined group always belong to the default group. Click Network Setting > Interface Grouping to open the following screen. Figure 161 Network Setting >...

  • Page 260: Interface Group Configuration

    Chapter 15 Interface Grouping 15.2.1 Interface Group Configuration Click the Add New Interface Group button in the Interface Grouping screen to open the following screen. Use this screen to create a new interface group. If you want to automatically add LAN clients to a WAN interface in the new group, use filtering criteria.

  • Page 261: Interface Grouping Criteria

    Chapter 15 Interface Grouping The following table describes the fields in this screen. Table 96 Interface Group Configuration LABEL DESCRIPTION Group Name Type a name to identify this group. You can enter up to 30 characters. You can use letters, numbers, hyphens (-) and underscores (_).
  • Page 262 Chapter 15 Interface Grouping Figure 163 Interface Grouping Criteria The following table describes the fields in this screen. Table 97 Interface Grouping Criteria LABEL DESCRIPTION Source MAC Type the source MAC address of the packet. Address DHCP Option 60 Select this option and enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware.

  • Page 263: Usb Service

    H A P T E R USB Service 16.1 USB Service Overview You can share files on a USB memory stick or hard drive connected to your Zyxel Device with users on your network. The following figure is an overview of the Zyxel Device’s file server feature. Computers A and B can access files on a USB device (C) which is connected to the Zyxel Device.

  • Page 264: Before You Begin

    Chapter 16 USB Service 16.1.2.1 About File Sharing Workgroup name This is the name given to a set of computers that are connected on a network and share resources such as a printer or files. Windows automatically assigns the workgroup name when you set up a network. Shares When settings are set to default, each USB device connected to the Zyxel Device is given a folder, called a “share”.
  • Page 265 Chapter 16 USB Service Figure 165 Network Setting > USB Service > File Sharing Note: Share Directory List field appears when you connect a USB device to the USB port. Otherwise, it doesn’t. Each field is described in the following table. Table 98 Network Setting >...

  • Page 266: The Add New Share Screen

    Chapter 16 USB Service Table 98 Network Setting > USB Service > File Sharing LABEL DESCRIPTION Share Path This field displays the path for the share directories (folders) on the GPON Device. These are the directories (folders) on your USB storage device. Share This field displays information about the share.

  • Page 267: The Add New User Screen

    Chapter 16 USB Service The following table describes the labels in this menu. Table 99 Network Setting > USB Service > Media Server LABEL DESCRIPTION Volume Select the volume in the USB storage device that you want to add as a share in the Zyxel Device.
  • Page 268 Chapter 16 USB Service To change your Zyxel Device’s media server settings, click Network Setting > USB Service > Media Server. The screen appears as shown. Figure 167 Network Setting > USB Service > Media Server The following table describes the labels in this menu. Table 100 Network Setting >...

  • Page 269: Home Connectivity

    H A P T E R Home Connectivity 17.1 Home Connectivity Overview ONE Connect complies with the IEEE 1905.1 standard to allow auto-detection and auto-configuration of compatible Zyxel Devices in a wireless network using the Multy Pro App without Zyxel MESH. You can check what Zyxel Devices are in the wireless network, do speed tests, turn on or turn off Zyxel Devices, block or allow access to the wireless network, and set up a guest WiFi network.
  • Page 270 Chapter 17 Home Connectivity Figure 169 Network Setting > Home Connectivity VMG/XMG Series User’s Guide...

  • Page 271: Firewall

    H A P T E R Firewall 18.1 Firewall Overview This chapter shows you how to enable and configure the Zyxel Device’s security settings. Use the firewall to protect your Zyxel Device and network from attacks by hackers on the Internet and control access to it.

  • Page 272: What You Need To Know

    Chapter 18 Firewall 18.1.2 What You Need to Know SYN Attack A SYN attack floods a targeted system with a series of SYN packets. Each packet causes the targeted system to issue a SYN-ACK response. While the targeted system waits for the ACK that follows the SYN- ACK, it queues up all outstanding SYN-ACK responses on a backlog queue.

  • Page 273: The Protocol Screen

    Chapter 18 Firewall Note: When the security level is set to High, access to Telnet, FTP, HTTP, HTTPS, DNS, IMAP, POP3, SMTP, and IPv6 Ping are still allowed from the LAN. Click Security > Firewall to display the General screen. Figure 171 Security >...

  • Page 274: Add New/Edit Protocol Entry

    Chapter 18 Firewall Figure 172 Security > Firewall > Protocol The following table describes the labels in this screen. Table 102 Security > Firewall > Protocol LABEL DESCRIPTION Add New Click this to add a new service. Protocol Entry Name This is the name of your customized service.

  • Page 275: The Access Control Screen

    Chapter 18 Firewall The following table describes the labels in this screen. Table 103 Security > Firewall > Protocol: Add/Edit LABEL DESCRIPTION Service Name Type a unique name (up to 32 printable English keyboard characters, including spaces) for your customized port. Description Type a description for your customized port.

  • Page 276: Add/Edit An Acl Rule

    Chapter 18 Firewall Table 104 Security > Firewall > Access Control (continued) LABEL DESCRIPTION Service This displays the transport layer protocol that defines the service and the direction of traffic to which this rule applies. Action This field displays whether the rule silently discards packets (DROP), discards packets and sends a TCP reset packet or an ICMP destination-unreachable message to the sender (REJECT) or allows the passage of packets (ACCEPT).
  • Page 277 Chapter 18 Firewall Figure 175 Access Control: Add/Edit The following table describes the labels in this screen. Table 105 Access Control: Add/Edit LABEL DESCRIPTION Filter Name Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. You must enter the filter name to add an ACL rule.

  • Page 278: The Dos Screen

    Chapter 18 Firewall Table 105 Access Control: Add/Edit (continued) LABEL DESCRIPTION Select Service Select the transport layer protocol that defines your customized port from the drop-down list box. The specific protocol rule sets you add in the Security > Firewall > Protocol > Add screen display in this list.
  • Page 279 Chapter 18 Firewall Figure 176 Security > Firewall > DoS The following table describes the labels in this screen. Table 106 Security > Firewall > DoS LABEL DESCRIPTION DoS Protection Select Enable to enable protection against DoS attacks. Blocking Cancel Click Cancel to exit this screen without saving.

  • Page 280: Mac Filter

    H A P T E R MAC Filter 19.1 MAC Filter Overview You can configure the Zyxel Device to permit access to clients based on their MAC addresses in the MAC Filter screen. This applies to wired and wireless connections. Every Ethernet device has a unique MAC (Media Access Control) address.
  • Page 281 Chapter 19 MAC Filter The following table describes the labels in this screen. Table 107 Security > MAC Filter LABEL DESCRIPTION MAC Address Filter Select Enable to activate the MAC filter function. MAC Restrict Mode Select Allow to only permit the listed MAC addresses access to the Zyxel Device. Select Deny to permit anyone access to the Zyxel Device except the listed MAC addresses.

  • Page 282: Parental Control

    H A P T E R Parental Control 20.1 Parental Control Overview Use this screen to enable parental control and view parental control rules and schedules. Parental control allows you to limit the time users can access the Internet, and prevent users from viewing inappropriate content or participating in unauthorized online activities.

  • Page 283: Add/Edit A Parental Control Profile

    Chapter 20 Parental Control Figure 180 Security > Parental Control The following table describes the fields in this screen. Table 108 Security > Parental Control LABEL DESCRIPTION General Parental Control Select Enable to activate parental control. Parental Control Profile(PCP) Add New PCP Click this if you want to configure a new Parental Control Profile (PCP).
  • Page 284 Chapter 20 Parental Control Figure 181 Security > Parental Control > Add/Edit PCP (General, Rule List & Internet Access Schedule) Figure 182 Security > Parental Control > Add/Edit PCP (Network Service & Site/URL Keyword) VMG/XMG Series User’s Guide...
  • Page 285 Chapter 20 Parental Control The following table describes the fields in this screen. Table 109 Security > Parental Control >Add/Edit PCP LABEL DESCRIPTION General Active Select Enable or Disable to activate or deactivate the parental control rule. Parental Control Type a descriptive name for the rule. Profile Name Home Network Select the LAN user that you want to apply this rule to from the drop-down list box.
  • Page 286 Chapter 20 Parental Control Table 109 Security > Parental Control >Add/Edit PCP (continued) LABEL DESCRIPTION Redirect Select this to redirect users who access any blocked websites listed above to the Zyxel Family blocked site to Safety page as shown next. Zyxel Family Figure 183 Zyxel Family Safety Page Example Safety page...
  • Page 287 Chapter 20 Parental Control Note: Do not include “HTTP” or “HTTPS” in the keyword. HTTPS connections cannot be blocked by Parental Control. Figure 185 Security > Parental Control > Add/Edit PCP > Add The following table describes the fields in this screen. Table 111 Parental Control Rule: Add/Edit >...

  • Page 288: Scheduler Rule

    H A P T E R Scheduler Rule 21.1 Scheduler Rule Overview A Scheduler Rule allows you to define time periods and days during which the Zyxel Device allows certain actions. 21.2 The Scheduler Rule Screen Use this screen to view, add, or edit time schedule rules. A scheduler rule is a reusable object that is applied to other features, such as Firewall Access Control.
  • Page 289 Chapter 21 Scheduler Rule Figure 187 Scheduler Rule: Add/Edit The following table describes the fields in this screen. Table 113 Scheduler Rule: Add/Edit LABEL DESCRIPTION Rule Name Type a name (up to 31 printable English keyboard characters, not including spaces) for this schedule.

  • Page 290: Certificates

    H A P T E R Certificates 22.1 Certificates Overview The Zyxel Device can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication.

  • Page 291: Create Certificate Request

    Chapter 22 Certificates Figure 188 Security > Certificates > Local Certificates The following table describes the labels in this screen. Table 114 Security > Certificates > Local Certificates LABEL DESCRIPTION Private Key is Select the checkbox and type the private key into the text box to store it on the Zyxel Device. protected by a The private key should not exceed 63 ASCII characters (not including spaces).

  • Page 292: View Certificate Request

    Chapter 22 Certificates Figure 189 Create Certificate Request The following table describes the labels in this screen. Table 115 Create Certificate Request LABEL DESCRIPTION Certificate Type up to 63 ASCII characters (not including spaces) to identify this certificate. Name Common Name Select Auto to have the Zyxel Device configure this field automatically.

  • Page 293: The Trusted Ca Screen

    Chapter 22 Certificates Figure 190 Certificate Request: View The following table describes the fields in this screen. Table 116 Certificate Request: View LABEL DESCRIPTION Name This field displays the identifying name of this certificate. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate.

  • Page 294: View Trusted Ca Certificate

    Chapter 22 Certificates Zyxel Device accepts any valid certificate signed by a certification authority on this list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certification authorities. Note: You can have a maximum of 4 trusted certificates. Figure 191 Security >...

  • Page 295: Import Trusted Ca Certificate

    Chapter 22 Certificates Figure 192 Trusted CA: View The following table describes the fields in this screen. Table 118 Trusted CA: View LABEL DESCRIPTION Name This field displays the identifying name of this certificate. This read-only text box displays the certificate in Privacy Enhanced Mail (PEM) format. PEM uses base 64 to convert the binary certificate into a printable form.
  • Page 296 Chapter 22 Certificates The following table describes the fields in this screen. Table 119 Trusted CA: Import Certificate LABEL DESCRIPTION Certificate File Click Choose File and select the certificate you want to upload. Path Cancel Click Cancel to exit this screen without saving. Click OK to save your changes.

  • Page 297: Voice

    H A P T E R Voice 23.1 Voice Overview You can make calls over the Internet using VoIP technology. For this, you first need to set up a SIP account with a SIP service provider. Use this chapter to: •...

  • Page 298: Before You Begin

    Chapter 23 Voice SIP stands for Session Initiation Protocol. SIP is a signaling standard that lets one network device (like a computer or the Zyxel Device) send messages to another. In VoIP, these messages are about phone calls over the network. For example, when you dial a number on your Zyxel Device, it sends a SIP message over the network asking the other device (the number you dialed) to take part in the call.

  • Page 299: The Sip Account Add/Edit Screen

    Chapter 23 Voice Section 23.3.1 on page 299 for how to map a SIP account to a phone port. Use this screen to view SIP account information. You can also enable and disable each SIP account. To access this screen, click VoIP > SIP > SIP Account. Figure 194 VoIP >...
  • Page 300 Chapter 23 Voice Figure 195 VoIP > SIP > SIP Account > Add new account/Edit VMG/XMG Series User’s Guide...
  • Page 301 Chapter 23 Voice Each field is described in the following table. Table 121 VoIP > SIP > SIP Account > Add new account/Edit LABEL DESCRIPTION SIP Account Selection SIP Account This field displays ADD_NEW if you are creating a new SIP account or the SIP account Selection you are modifying.
  • Page 302 Chapter 23 Voice Table 121 VoIP > SIP > SIP Account > Add new account/Edit (continued) LABEL DESCRIPTION Enable G.168 Select this if you want to eliminate the echo caused by the sound of your voice (Echo reverberating in the telephone receiver while you talk. Cancellation) Enable VAD Select this if the Zyxel Device should stop transmitting when you are not speaking.

  • Page 303: The Sip Service Provider Screen

    Chapter 23 Voice Table 121 VoIP > SIP > SIP Account > Add new account/Edit (continued) LABEL DESCRIPTION Warm Line Timer Enter a number of seconds that the Zyxel Device waits before dialing the warm line number if you pick up the telephone and do not press any keys on the keypad. Enable Missed Call Select this option to have the Zyxel Device email you a notification when there is a Email Notification...

  • Page 304: The Sip Service Provider Add/Edit Screen

    Chapter 23 Voice Table 122 VoIP > SIP > SIP Service Provider (continued) LABEL DESCRIPTION SIP Service This shows the name of the SIP service provider. Provider Name SIP Proxy Server This shows the IP address or domain name of the SIP server. Address REGISTER Server This shows the IP address or domain name of the SIP register server.
  • Page 305 Chapter 23 Voice Figure 197 VoIP > SIP > SIP Service Provider > Add new provider/Edit VMG/XMG Series User’s Guide...
  • Page 306 Chapter 23 Voice Each field is described in the following table. Table 123 VoIP > SIP > SIP Service Provider > Add new provider/Edit LABEL DESCRIPTION SIP Service Provider Selection Service Provider Select the SIP service provider profile you want to use for the SIP account you configure in this Selection screen.
  • Page 307 Chapter 23 Voice Table 123 VoIP > SIP > SIP Service Provider > Add new provider/Edit (continued) LABEL DESCRIPTION Use DHCP Select this to enable the SIP server via DHCP option 120. Option 120 First RTP Port Range Start Port Enter the listening port number(s) for RTP traffic, if your VoIP service provider gave you this information.

  • Page 308: The Phone Device Screen

    Chapter 23 Voice Table 123 VoIP > SIP > SIP Service Provider > Add new provider/Edit (continued) LABEL DESCRIPTION SIP DSCP Mark Enter the DSCP (DiffServ Code Point) number for SIP message transmissions. The Zyxel Device Setting creates Class of Service (CoS) priority tags with this number to SIP traffic that it transmits. RTP DSCP Mark Enter the DSCP (DiffServ Code Point) number for RTP voice transmissions.

  • Page 309: The Phone Device Edit Screen

    Chapter 23 Voice Figure 198 VoIP > Phone > Phone Device Each field is described in the following table. Table 124 VoIP > Phone > Phone Device LABEL DESCRIPTION This displays the index number of the phone device. Phone ID This field displays the name of a phone port on the Zyxel Device.

  • Page 310: The Phone Region Screen

    Chapter 23 Voice Figure 199 VoIP > Phone > Phone Device > Edit Each field is described in the following table. Table 125 VoIP > Phone > Phone Device > Edit LABEL DESCRIPTION SIP Account to Select the SIP account you want to use when making outgoing calls with the analog Make Outgoing phone connected to this phone port.

  • Page 311: The Call Rule Screen

    Chapter 23 Voice Note: You need to reboot the device after changing the region settings for it to take effect. Figure 200 VoIP > Phone > Region Each field is described in the following table. Table 126 VoIP > Phone > Region LABEL DESCRIPTION Region Setting...

  • Page 312: The Call History Screen

    Chapter 23 Voice Figure 201 VoIP > Call Rule Each field is described in the following table. Table 127 VoIP > Call Rule LABEL DESCRIPTION Clear All Speed Click this to erase all the speed-dial entries on this screen. Dials Keys This field displays the speed-dial number you should dial to use this entry.

  • Page 313: The Call Summary Screen

    Chapter 23 Voice Figure 202 VoIP > Call History > Call History Each field is described in the following table. Table 128 VoIP > Call History > Call History LABEL DESCRIPTION Classify Select the type of the calls. The call types are: Incoming, Outgoing and Missed. Clear List Click this button to remove all entries from the call history list.

  • Page 314: Technical Reference

    Chapter 23 Voice Table 129 VoIP > Call History > Call Summary LABEL DESCRIPTION Total Calls This displays the total number of calls from or to your SIP addresses that day. Outgoing Calls This displays how many calls originated from you that day. Incoming Calls This displays how many calls you received that day.
  • Page 315 Chapter 23 Voice SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain. SIP Registration Each Zyxel Device is an individual SIP User Agent (UA).
  • Page 316 Chapter 23 Voice Figure 204 SIP User Agent SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C. The client device (A in the figure) sends a call invitation to the SIP proxy server (B).
  • Page 317 Chapter 23 Voice Client device A then sends the call invitation to client device C. Figure 206 SIP Redirect Server SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer.
  • Page 318 Chapter 23 Voice Table 130 SIP Call Progression (continued) 6. BYE 7. OK A sends a SIP INVITE request to B. This message is an invitation for B to participate in a SIP telephone call. B sends a response indicating that the telephone is ringing. B sends an OK response after the call is answered.
  • Page 319 Chapter 23 Voice Figure 207 SIP Call Through Proxy Servers The following table shows the SIP call progression. Table 131 SIP Call Progression UA 1 PROXY 1 PROXY 2 UA 2 Invite Invite 100 Trying Invite 100 Trying 180 Ringing 180 Ringing 180 Ringing 200 OK...
  • Page 320 Chapter 23 Voice User Agent 2 sends a response back to Proxy 2 indicating that the phone is ringing. The response is relayed back to User Agent 1 via Proxy 1. User Agent 2 sends an OK response to Proxy 2 after the call is answered. This is also relayed back to User Agent 1 via Proxy 1.
  • Page 321 Chapter 23 Voice Custom Tones (IVR) IVR (Interactive Voice Response) is a feature that allows you to use your telephone to interact with the Zyxel Device. The Zyxel Device allows you to record custom tones for the Early Media and Music On Hold functions.

  • Page 322: Quality Of Service (Qos)

    Chapter 23 Voice You can continue to add, listen to, or delete tones, or you can hang up the receiver when you are done. 23.10.1 Quality of Service (QoS) Quality of Service (QoS) refers to both a network's ability to deliver data with minimum delay, and the networking methods used to provide bandwidth for real-time multimedia applications.
  • Page 323 Chapter 23 Voice • Call Return • Call Hold • Call Waiting • Making a Second Call • Call Transfer • Call Forwarding • Three-Way Conference • Internal Calls • Call Park and Pickup • Do not Disturb • IVR •...
  • Page 324 Chapter 23 Voice Table 133 European Flash Key Commands COMMAND SUB-COMMAND DESCRIPTION Flash 1. Switch back and forth between two calls. 2. Put a current call on hold to answer an incoming call. 3. Separate the current three-way conference call into two individual calls (one is on-line, the other is on hold).
  • Page 325 Chapter 23 Voice European Three-Way Conference Use the following steps to make three-way conference calls. When you are on the phone talking to someone, press the flash key to put the caller on hold and get a dial tone. Dial a phone number directly to make another call. When the second call is answered, press the flash key and press “3”...
  • Page 326 Chapter 23 Voice Press the flash key to put the caller on hold. When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call. After you hear the ring signal or the second party answers it, hang up the phone. USA Three-Way Conference Use the following steps to make three-way conference calls.

  • Page 327: Log

    H A P T E R 24.1 Log Overview These screens allow you to determine the categories of events and/or alerts that the Zyxel Device logs and then display these logs or have the Zyxel Device send them to an administrator (through email) or to a syslog server.

  • Page 328: The System Log Screen

    Chapter 24 Log Table 136 Syslog Severity Levels CODE SEVERITY Notice: There is a normal but significant condition on the system. Informational: The syslog contains an informational message. Debug: The message is intended for debug-level purposes. 24.2 The System Log Screen Use the System Log screen to see the system logs.
  • Page 329 Chapter 24 Log Figure 210 System Monitor > Log > Security Log The following table describes the fields in this screen. Table 138 System Monitor > Log > Security Log LABEL DESCRIPTION Level Select a severity level from the drop-down list box. This filters search results according to the severity level you have selected.

  • Page 330: Traffic Status

    H A P T E R Traffic Status 25.1 Traffic Status Overview Use the Traffic Status screens to look at the network traffic status and statistics of the WAN/LAN interfaces and NAT. 25.1.1 What You Can Do in this Chapter •...

  • Page 331: The Lan Status Screen

    Chapter 25 Traffic Status The following table describes the fields in this screen. Table 139 System Monitor > Traffic Status > WAN LABEL DESCRIPTION Refresh Interval Select how often you want the Zyxel Device to update this screen. Connected This shows the name of the WAN interface that is currently connected. Interface Packets Sent Data...

  • Page 332: The Nat Status Screen

    Chapter 25 Traffic Status Figure 212 System Monitor > Traffic Status > LAN The following table describes the fields in this screen. Table 140 System Monitor > Traffic Status > LAN LABEL DESCRIPTION Refresh Interval Select how often you want the Zyxel Device to update this screen. Interface This shows the LAN or WLAN interface.
  • Page 333 Chapter 25 Traffic Status Figure 213 System Monitor > Traffic Status > NAT The following table describes the fields in this screen. Table 141 System Monitor > Traffic Status > NAT LABEL DESCRIPTION Refresh Interval Select how often you want the Zyxel Device to update this screen. Device Name This displays the name of the connected host.

  • Page 334: Voip Status

    Chapter 26 VoIP Status H A P T E R VoIP Status 26.1 VoIP Status Overview Click System Monitor > VoIP Status to open the following screen. This screen displays VoIP registration status, current call status and other related information for each SIP account. You can also see the phone port to which the SIP account is mapped for outgoing or incoming calls in this screen.
  • Page 335 Chapter 26 VoIP Status Table 142 System Monitor > VoIP Status (continued) LABEL DESCRIPTION Register Action Click on this switch to register/unregister the SIP account. This switch will turn blue if a registration attempt is successful; otherwise, it will revert to its unregistered setting. Unregistering an account does not delete the SIP account itself, but removes the mapping between your SIP identity and your IP address or domain name, Registration...
  • Page 336 Chapter 26 VoIP Status Table 142 System Monitor > VoIP Status (continued) LABEL DESCRIPTION Call Type This field displays the call direction type of the current VoIP call. Outgoing Call - It’s a SIP VoIP call made by local phone ports, and this SIP account is able to issue a (SIP-based) call setup to the SIP account of remote peers for a VoIP call establishment.

  • Page 337: Arp Table

    H A P T E R ARP Table 27.1 ARP Table Overview Address Resolution Protocol (ARP) is a protocol for mapping an Internet Protocol (IP) address to a physical machine address, known as a Media Access Control (MAC) address, on the local area network.

  • Page 338: Arp Table Screen

    Chapter 27 ARP Table 27.2 ARP Table Screen Use the ARP table to view the IPv4-to-MAC address mappings for the LAN. The neighbor table shows the IPv6-to-MAC address mappings of each neighbor. To open this screen, click System Monitor > ARP Table. Figure 215 System Monitor >...

  • Page 339: Routing Table

    Chapter 28 Routing Table H A P T E R Routing Table 28.1 Routing Table Overview Routing is based on the destination address only and the Zyxel Device takes the shortest path to forward a packet. 28.2 The Routing Table Screen The table below shows IPv4 and IPv6 routing information.
  • Page 340 Chapter 28 Routing Table The following table describes the labels in this screen. Table 144 System Monitor > Routing Table LABEL DESCRIPTION IPv4/IPv6 Routing Table Destination This indicates the destination IPv4 address or IPv6 address and prefix of this route. Gateway This indicates the IPv4 address or IPv6 address of the gateway that helps forward this route’s traffic.

  • Page 341: Multicast Status

    Chapter 29 Multicast Status H A P T E R Multicast Status 29.1 Multicast Status Overview Use the Multicast Status screens to look at IGMP/MLD group status and traffic statistics. 29.2 The IGMP Status Screen Use this screen to look at the current list of multicast groups the Zyxel Device manages through IGMP. Configure IGMP in Network Setting >...

  • Page 342: The Mld Status Screen

    Chapter 29 Multicast Status 29.3 The MLD Status Screen Use this screen to look at the current list of multicast groups the Zyxel Device manages through MLD. Configure MLD in Network Setting > IGMP/MLD. To open this screen, click System Monitor > Multicast Status >...

  • Page 343: Xdsl Statistics

    H A P T E R xDSL Statistics 30.1 xDSL Statistics Overview Use this screen to view detailed DSL information. It allows you to see the DSL status, check port details, and see DSL counters. Click System Monitor > xDSL Statistics to open the following screen. Figure 219 System Monitor >...
  • Page 344 Chapter 30 xDSL Statistics Table 147 System > xDSL Statistics (continued) LABEL DESCRIPTION Link Uptime This displays how long the port has been running (or connected) since the last time it was started. xDSL Port Details Upstream These are the statistics for the traffic direction going out from the port to the service provider. Downstream These are the statistics for the traffic direction coming into the port from the service provider.
  • Page 345 Chapter 30 xDSL Statistics Table 147 System > xDSL Statistics (continued) LABEL DESCRIPTION HostInitRetr This is the number of the retraining counts the host initiated. FastRetr This is the number of DSL fast retraining counts. FailedRetr This is the number of failed retraining attempts. FailedFastRetr This is the number of failed fast retraining attempts.

  • Page 346: Wlan Station Status

    Chapter 31 WLAN Station Status H A P T E R WLAN Station Status 31.1 WLAN Station Status Overview Click System Monitor > WLAN Station Status to open the following screen. Use this screen to view information and status of the wireless stations (wireless clients) that are currently associated with the Zyxel Device.
  • Page 347 Chapter 31 WLAN Station Status Table 148 System Monitor > WLAN Station Status LABEL DESCRIPTION SNR (Signal-to-Noise Ratio) measures the strength of the wireless LAN signal and the background noise on the line. The greater the number, the better the quality of the wireless LAN.

  • Page 348: Cellular Statistics

    Chapter 32 Cellular Statistics H A P T E R Cellular Statistics 32.1 Cellular Statistics Overview Use the Cellular Statistics screens to look at cellular Internet connection status. By default, a cellular WAN connection is used as a backup for the wired DSL/Ethernet WAN connections. 32.2 The Cellular Statistics Screen To open this screen, click System Monitor >...
  • Page 349 Chapter 32 Cellular Statistics The following table describes the labels in this screen. Table 149 System Monitor > Cellular Statistics LABEL DESCRIPTION Refresh Interval Select how often you want the Zyxel Device to update this screen. Select No Refresh to stop refreshing.

  • Page 350: System

    H A P T E R System 33.1 System Overview Use this screen to name your Zyxel Device (Host) and give it an associated domain name for identification purposes. 33.2 The System Screen Click Maintenance > System to open the following screen. Assign a unique name to this device so it can be easily recognized on your network.

  • Page 351: User Account

    Chapter 34 User Account H A P T E R User Account 34.1 User Account Overview In the User Account screen, you can view the settings of the “admin” and other user accounts that you use to log into the Zyxel Device. 34.2 The User Account Screen Click Maintenance >...

  • Page 352: The User Account Add/Edit Screen

    Chapter 34 User Account Table 151 Maintenance > User Account (continued) LABEL DESCRIPTION Lock Period This field displays the length of time a user must wait before attempting to log in again after a number if consecutive wrong passwords have been entered as defined in Retry Times. Group This field displays whether this user has Administrator or User privileges.
  • Page 353 Chapter 34 User Account Table 152 Maintenance > User Account > Add/Edit (continued) (continued) LABEL DESCRIPTION Idle Timeout Type the length of inactive time before the Zyxel Device will automatically log the user out of the web configurator. Lock Period Type the length of time a user must wait before attempting to log in again after a number if consecutive wrong passwords have been entered as defined in Retry Times.

  • Page 354: Remote Management

    H A P T E R Remote Management 35.1 Remote Management Overview Use remote management to control through which interface(s), each service can access the Zyxel Device. Note: The Zyxel Device is managed using the Web Configurator. 35.2 The MGMT Services Screen Use this screen to configure the interfaces through which services can access the Zyxel Device.

  • Page 355: The Trust Domain Screen

    Chapter 35 Remote Management The following table describes the fields in this screen. Table 153 Maintenance > Remote Management > MGMT Services LABEL DESCRIPTION WAN Interface Select Any_WAN to have the Zyxel Device automatically activate the remote management used for services service when any WAN connection is up.

  • Page 356: The Add Trust Domain Screen

    Chapter 35 Remote Management The following table describes the fields in this screen. Table 154 Maintenance > Remote Management > Trust Domain LABEL DESCRIPTION Add Trust Click this to add a trusted host IP address. Domain IP Address This field shows a trusted host IP address. Delete Click the Delete icon to remove the trusted IP address.

  • Page 357: Snmp

    Chapter 36 SNMP H A P T E R SNMP 36.1 SNMP Overview This screen allows you to configure the SNMP settings on the Zyxel Device. The Simple Network Management Protocol is a protocol used for exchanging management information between network devices. Your Zyxel Device supports SNMP agent functionality, which allows a manager station to manage and monitor the Zyxel Device through the network.

  • Page 358: The Snmp Screen

    Chapter 36 SNMP managed objects. SNMP allows a manager and agents to communicate for the purpose of accessing these objects. SNMP itself is a simple request/response protocol based on the manager/agent model. The manager issues a request and the agent returns responses using the following protocol operations: •...
  • Page 359 Chapter 36 SNMP Table 156 Maintenance > SNMP LABEL DESCRIPTION Trap Community Enter the Trap Community, which is the password sent with each trap to the SNMP manager. The default is public and allows all requests. System Name Enter the SNMP system name. System Location Enter the SNMP system location.

  • Page 360: Time Settings

    H A P T E R Time Settings 37.1 Time Settings Overview This chapter shows you how to configure system related settings, such as system time, password, name, the domain name and the inactivity timeout interval. 37.2 The Time Screen To change your Zyxel Device’s time and date, click Maintenance >...
  • Page 361 Chapter 37 Time Settings Figure 230 Maintenance > Time The following table describes the fields in this screen. Table 157 Maintenance > Time LABEL DESCRIPTION Current Date/Time Current Time This field displays the time of your Zyxel Device. Each time you reload this page, the Zyxel Device synchronizes the time with the time server. Current Date This field displays the date of your Zyxel Device.
  • Page 362 Chapter 37 Time Settings Table 157 Maintenance > Time (continued) LABEL DESCRIPTION Daylight Savings Daylight Saving Time is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening. Active Click this switch to enable or disable Daylight Saving Time.

  • Page 363: Email Notification

    H A P T E R Email Notification 38.1 Email Notification Overview A mail server is an application or a computer that can receive, forward and deliver email messages. To have the Zyxel Device send reports, logs or notifications via email, you must specify an email server and the email addresses of the sender and receiver.

  • Page 364: Email Notification Edit

    Chapter 38 Email Notification 38.2.1 Email Notification Edit Click the Add button in the Email Notification screen. Use this screen to configure the required information for sending email via a mail server. Figure 232 Email Notification > Add The following table describes the labels in this screen. Table 159 Email Notification >...

  • Page 365: Log Setting

    H A P T E R Log Setting 39.1 Logs Setting Overview Use this screen to configure where the Zyxel Device sends logs, and which type of logs the Zyxel Device records. 39.2 The Log Settings Screen To change your Zyxel Device’s log settings, click Maintenance > Log Setting. The screen appears as shown.
  • Page 366 Chapter 39 Log Setting Figure 233 Maintenance > Log Setting The following table describes the fields in this screen. Table 160 Maintenance > Log Setting LABEL DESCRIPTION Syslog Setting Syslog Logging The Zyxel Device sends a log to an external syslog server. Click this switch to enable or disable to enable syslog logging.

  • Page 367: Example Email Log

    Chapter 39 Log Setting Table 160 Maintenance > Log Setting (continued) LABEL DESCRIPTION Mail Account Select a mail account from which you want to send logs. You can configure mail accounts in the Maintenance > Email Notification screen. System Log Mail Type a title that you want to be in the subject line of the system log email message that the Zyxel Subject Device sends.
  • Page 368 Chapter 39 Log Setting Figure 234 Email Log Example Subject: Firewall Alert From Date: Fri, 07 Apr 2000 10:05:42 From: user@zyxel.com user@zyxel.com 1|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |default policy |forward | 09:54:03 |UDP src port:00520 dest port:00520 |<1,00> 2|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |default policy |forward...

  • Page 369: Firmware Upgrade

    H A P T E R Firmware Upgrade 40.1 Firmware Upgrade Overview This screen lets you upload new firmware to your Zyxel Device. You can download new firmware releases from your nearest Zyxel FTP site (or www.zyxel.com) to upgrade your device’s performance. Only use firmware for your device’s specific model.
  • Page 370 Chapter 40 Firmware Upgrade Table 161 Maintenance > Firmware Upgrade LABEL DESCRIPTION Current This displays the present Firmware version and the date created. Firmware Version File Path Type in the location of the file you wasn’t to upload in this field or click Choose File to find it. Choose File Click this to find the .bin file you want to upload.
  • Page 371 Chapter 40 Firmware Upgrade Note that the Zyxel Device automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Network Temporarily Disconnected VMG/XMG Series User’s Guide...

  • Page 372: Backup Restore

    H A P T E R Backup Restore 41.1 Backup Restore Overview The Backup Restore screen allows you to backup and restore device configurations. You can also reset your device settings back to the factory default. 41.2 The Backup Restore Screen Click Maintenance >...
  • Page 373 Chapter 41 Backup Restore Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Zyxel Device. Table 162 Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Choose File to find it. Choose File Click this to find the file you want to upload.

  • Page 374: The Reboot Screen

    Chapter 41 Backup Restore Figure 241 Reset Warning Message Figure 242 Reset In Process Message You can also press the RESET button on the rear panel to reset the factory defaults of your Zyxel Device. Refer to Section 1.4.5 on page 55 for more information on the RESET button.

  • Page 375: Diagnostic

    Chapter 42 Diagnostic H A P T E R Diagnostic 42.1 Diagnostic Overview The Diagnostic screens display information to help you identify problems with the Zyxel Device. The route between a Central Office Very-high-bit-rate Digital Subscriber Line (CO VDSL) switch and one of its Customer-Premises Equipment (CPE) may go through switches owned by independent organizations.

  • Page 376: Ping & Traceroute & Nslookup

    Chapter 42 Diagnostic • Link trace test - provides additional connectivity fault analysis to get more information on where the fault is. If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report.

  • Page 377: The 802.1Ag (Cfm) Screen

    Chapter 42 Diagnostic 42.4 The 802.1ag (CFM) Screen Click Maintenance > Diagnostic > 802.1ag to open the following screen. Use this screen to configure and perform Connectivity Fault Management (CFM) actions as defined by the IEEE 802.1ag standard. CFM protocols include Continuity Check Protocol (CCP), Link Trace (LT), and Loopback (LB). Figure 245 Maintenance >...

  • Page 378: The 802.3Ah (Oam) Screen

    Chapter 42 Diagnostic Table 164 Maintenance > Diagnostic > 802.1ag (continued) LABEL DESCRIPTION Maintenance Select a level (0-7) under which you want to create an MA. Domain (MD) Level MEG ID Type a descriptive name for the MEG ID (Maintenance Entity Group ID). MD Name Type a descriptive name for the MD (Maintenance Domain).

  • Page 379: The Oam Ping Screen

    Chapter 42 Diagnostic The following table describes the labels in this screen. Table 165 Maintenance > Diagnostics > 802.3ah LABEL DESCRIPTION IEEE 802.3ah Ethernet OAM Click this switch to enable or disable the Ethernet OAM on the specified interface. When the switch goes to the right , the function is enabled.
  • Page 380 Chapter 42 Diagnostic Think of a virtual path as a cable that contains a bundle of wires. The cable connects two points and wires within the cable provide individual circuits between the two points. In an ATM cell header, a VPI (Virtual Path Identifier) identifies a link formed by a virtual path;...

  • Page 381: Troubleshooting

    H A P T E R Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • Zyxel Device Access and Login • Internet Access •...

  • Page 382: Zyxel Device Access And Login

    Chapter 43 Troubleshooting If the problem continues, contact the vendor. 43.2 Zyxel Device Access and Login I forgot the IP address for the Zyxel Device. The default LAN IP address is 192.168.1.1. If you changed the IP address and have forgotten it, you might get the IP address of the Zyxel Device by looking up the IP address of the default gateway for your computer.

  • Page 383: Internet Access

    Chapter 43 Troubleshooting If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Make sure you have logged out of any earlier management sessions using the same user account even if they were through a different interface or using a different browser. •...
  • Page 384 Chapter 43 Troubleshooting Make sure you entered your ISP account information correctly in the Network Setting > Broadband screen. These fields are case-sensitive, so make sure [Caps Lock] is not on. If you are trying to access the Internet wirelessly, make sure that you enabled the wireless LAN in the Zyxel Device and your wireless client and that the wireless settings in the wireless client are the same as the settings in the Zyxel Device.

  • Page 385: Wireless Internet Access

    Chapter 43 Troubleshooting Check that the WAN interface you are connected to is in the same interface group as the Ethernet connection (Network Setting > Interface Group). If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server.

  • Page 386: Usb Device Connection

    Chapter 43 Troubleshooting • Move your wireless device closer to the AP if the signal strength is low. • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client.
  • Page 387 Chapter 43 Troubleshooting The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. VMG/XMG Series User’s Guide...

  • Page 388: Appendices

    Appendices Appendices contain general information. Some information may not apply to your device.

  • Page 389: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • https://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan •...
  • Page 390 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • https://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • https://www.zyxel.com/th/th/ Vietnam • Zyxel Communications Corporation-Vietnam Office • https://www.zyxel.com/vn/vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/...
  • Page 391 Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France •...
  • Page 392 • Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland •...
  • Page 393 Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia •...
  • Page 394 Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/...

  • Page 395: Appendix B Wireless Lans

    P P E N D I X Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless adapters (A, B, C).
  • Page 396 Appendix B Wireless LANs Figure 250 Basic Service Set An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS).
  • Page 397 Appendix B Wireless LANs Figure 251 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by wireless devices to transmit and receive data. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a channel different from an adjacent AP (access point) to reduce interference.
  • Page 398 Appendix B Wireless LANs Figure 252 RTS/CTS When station A sends data to the AP, it might not know that the station B is already using the channel. If these two stations send data at the same time, collisions may occur when both sets of data arrive at the AP at the same time, resulting in a loss of messages for both stations.
  • Page 399 Appendix B Wireless LANs If the Fragmentation Threshold value is smaller than the RTS/CTS value (see previously) you set then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. IEEE 802.11g Wireless LAN IEEE 802.11g is fully compatible with the IEEE 802.11b standard.
  • Page 400 Appendix B Wireless LANs • User based identification that allows for roaming. • Support for RADIUS (Remote Authentication Dial In User Service, RFC 2138, 2139) for centralized user profile and accounting management on a network RADIUS server. • Support for EAP (Extensible Authentication Protocol, RFC 2486) that allows additional authentication methods to be deployed with no changes to the access point or the wireless clients.
  • Page 401 Appendix B Wireless LANs In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password, they both know. The key is not sent over the network. In addition to the shared key, password information exchanged is also encrypted to protect the network from unauthorized access.
  • Page 402 Appendix B Wireless LANs PEAP (Protected EAP) Like EAP-TTLS, server-side certificate authentication is used to establish a secure connection, then use simple username and password methods through the secured connection to authenticate the clients, thus hiding client identity. However, PEAP only supports EAP methods, such as EAP-MD5, EAP-MSCHAPv2 and EAP-GTC (EAP-Generic Token Card), for client authentication.
  • Page 403 Appendix B Wireless LANs wireless gateway and wireless client. As long as the passwords match, a wireless client will be granted access to a WLAN. If the AP or the wireless clients do not support WPA2, just use WPA or WPA-PSK depending on whether you have an external RADIUS server or not.
  • Page 404 Appendix B Wireless LANs Key caching allows a wireless client to store the PMK it derived through a successful authentication with an AP. The wireless client uses the PMK when it tries to connect to the same AP and does not need to go with the authentication process again.
  • Page 405 Appendix B Wireless LANs WPA(2)-PSK Application Example A WPA(2)-PSK application looks as follows. First enter identical passwords into the AP and all wireless clients. The Pre-Shared Key (PSK) must consist of between 8 and 63 ASCII characters or 64 hexadecimal characters (including spaces and symbols). The AP checks each wireless client's password and allows it to join the network only if the password matches.
  • Page 406 Appendix B Wireless LANs Table 170 Wireless Security Relational Matrix (continued) AUTHENTICATION METHOD/ ENCRYPTION ENTER MANUAL KEY MANAGEMENT IEEE 802.1X METHOD PROTOCOL TKIP/AES Enable WPA-PSK TKIP/AES Disable WPA2 TKIP/AES Enable WPA2-PSK TKIP/AES Disable Antenna Overview An antenna couples RF signals onto air. A transmitter within a wireless device sends an RF signal to the antenna, which propagates the signal through the air.
  • Page 407 Appendix B Wireless LANs • Directional antennas concentrate the RF signal in a beam, like a flashlight does with the light from its bulb. The angle of the beam determines the width of the coverage pattern. Angles typically range from 20 degrees (very directional) to 120 degrees (less directional). Directional antennas are ideal for hallways and outdoor point-to-point applications.

  • Page 408: Appendix C Ipv6

    P P E N D I X IPv6 Overview IPv6 (Internet Protocol version 6), is designed to enhance IP address size and features. The increase in IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10 IP addresses.
  • Page 409 Appendix C IPv6 Unspecified Address An unspecified address (0:0:0:0:0:0:0:0 or ::) is used as the source address when a device does not have its own address. It is similar to “0.0.0.0” in IPv4. Loopback Address A loopback address (0:0:0:0:0:0:0:1 or ::1) allows a host to send packets to itself. It is similar to “127.0.0.1” in IPv4.
  • Page 410 Appendix C IPv6 Table 173 Reserved Multicast Address (continued) MULTICAST ADDRESS FF0E:0:0:0:0:0:0:0 FF0F:0:0:0:0:0:0:0 Subnet Masking Both an IPv6 address and IPv6 subnet mask compose of 128-bit binary digits, which are divided into eight 16-bit blocks and written in hexadecimal notation. Hexadecimal uses four bits for each character (1 ~ 10, A ~ F).
  • Page 411 Appendix C IPv6 does not respond, the client sends a Rebind message to any available server (S2). For an IA_TA, the client may send a Renew or Rebind message at the client's discretion. Renew Renew Renew Rebind to S1 to S1 to S1 to S2 Renew...
  • Page 412 Appendix C IPv6 • Router solicitation: A request from a host to locate a router that can act as the default router and forward packets. • Router advertisement: A response to a router solicitation or a periodical multicast advertisement from a router to advertise its presence and other parameters.
  • Page 413 Appendix C IPv6 Example - Enabling IPv6 on Windows XP/2003/Vista By default, Windows XP and Windows 2003 support IPv6. This example shows you how to use the ipv6 install command on Windows XP/2003 to enable IPv6. This also displays how to use the ipconfig command to see auto-generated IP addresses.
  • Page 414 Appendix C IPv6 Click Start and then OK. Now your computer can obtain an IPv6 address from a DHCPv6 server. Example - Enabling IPv6 on Windows 7 Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer.
  • Page 415 Appendix C IPv6 Click Close to exit the Local Area Connection Status screen. Select Start > All Programs > Accessories > Command Prompt. Use the ipconfig command to check your dynamic IPv6 address. This example shows a global address (2001:b021:2d::1000) obtained from a DHCP server. C:\>ipconfig Windows IP Configuration Ethernet adapter Local Area Connection:...

  • Page 416: Appendix D Services

    P P E N D I X Services The following table lists some commonly-used services and their associated protocols and port numbers. • Name: This is a short, descriptive name for the service. You can use this one or create a different one, if you like.
  • Page 417 Appendix D Services Table 174 Examples of Services NAME PROTOCOL PORT(S) DESCRIPTION AH (IPSEC_TUNNEL) User-Defined The IPSEC AH (Authentication Header) tunneling protocol uses this service. 5190 AOL’s Internet Messenger service. AUTH Authentication protocol used by some servers. Border Gateway Protocol. BOOTP_CLIENT DHCP Client.
  • Page 418 Appendix D Services Table 174 Examples of Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION 2049 Network File System - NFS is a client/server distributed file service that provides transparent file sharing for network environments. NNTP Network News Transport Protocol is the delivery mechanism for the USENET newsgroup service.
  • Page 419 Appendix D Services Table 174 Examples of Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION TACACS Login Host Protocol used for (Terminal Access Controller Access Control System). TELNET Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments. It operates over TCP/IP networks.

  • Page 420: Appendix E Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
  • Page 421 Appendix E Legal Information • The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
  • Page 422 Appendix E Legal Information Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. EUROPEAN UNION The following information applies if you use the product within the European Union.
  • Page 423 Appendix E Legal Information Български С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите (Bulgarian) приложими разпоредбите на Директива 2014/53/ЕC. National Restrictions • The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters.
  • Page 424 Appendix E Legal Information Română Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale (Romanian) Directivei 2014/53/UE. Slovenčina Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EÚ. (Slovak) Slovenščina Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
  • Page 425 Appendix E Legal Information • CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
  • Page 426 Appendix E Legal Information 台灣 以下訊息僅適用於產品具有無線功能且銷售至台灣地區 • 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 • 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 • 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用， 俟無干擾之虞，始得繼續使用。 • 無線資訊傳輸設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作， 發射的信號應維持於操作頻帶中 • 使用無線產品時，應避免影響附近雷達系統之操作。 • 高增益指向性天線只得應用於固定式點對點系統。 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 • 本器材須經專業工程人員安裝及設定，始得設置使用，且不得直接販售給一般消費者。 安全警告 - 為了您的安全，請先閱讀以下警告及指示 : • 請勿將此產品接近水、火焰或放置在高溫的環境。 • 避免設備接觸 : - 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。 - 灰塵及污物...
  • Page 427 Appendix E Legal Information Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC): AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC): DC if the unidirectional flow or movement of electric charge carriers. Earth;...

  • Page 428: Index

    Index Index ACK message 290, 401 ACL rule call history activation call hold 324, 325 firewalls call service mode 323, 325 media server call transfer 324, 325 SIP ALG call waiting 324, 325 SSID Canonical Format Indicator See CFI Address Resolution Protocol CCMs antenna certificate...
  • Page 429 Index comfort noise generation DSCP 227, 322 configuration dynamic DNS backup wildcard firewalls Dynamic Host Configuration Protocol, see DHCP reset dynamic WEP key exchange restoring DYNDNS wildcard static route 204, 206, 250 Connectivity Check Messages, see CCMs contact information copyright 227, 322 EAP Authentication CoS technologies...
  • Page 430 Index flashing Internet Protocol version 6, see IPv6 forwarding ports Intra LAN Multicast fragmentation threshold IP address 164, 172, 398 184, 201 ping 232, 247 private IP Address Assignment IP alias NAT applications G.168 IPv6 120, 408 addressing 121, 146, 408 EUI-64 global address interface ID...
  • Page 431 Index multiplexing LLC-based link trace VC-based Link Trace Message, see LTM multiprotocol encapsulation Link Trace Response, see LTR listening port login passwords logs 327, 330, 341, 348, 365 Loop Back Response, see LBR 231, 233, 244, 245 applications loopback IP alias example global inside...
  • Page 432 Index phone book RFC 1058. See RIP. speed dial RFC 1389. See RIP. phone functions RFC 1483 PIN, WPS RFC 1889 example RFC 3164 Ping of Death Point-to-Point Tunneling Protocol, see PPTP router features POP3 Routing Information Protocol. See RIP port forwarding Routing Table ports...
  • Page 433 Index SIP ALG three-way conference 325, 326 activation thresholds SMTP data fragment 164, 172 RTS/CTS SNMP 164, 172 time SNMP trap speed dial TPID traffic shaping srTCM transceivers SSID installation activation removal MBSSID trTCM static route 203, 209 configuration Two Rate Three Color Marker, see trTCM 204, 206, 250 example Type of Service, see ToS...
  • Page 434 Index voice activity detection wizard setup Internet voice coding WLAN VoIP interference peer-to-peer calls security parameters VoIP features VoIP status key caching pre-authentication user authentication vs WPA-PSK wireless client supplicant with RADIUS application example Wake on LAN WPA2 user authentication status vs WPA2-PSK Wide Area Network, see WAN...

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