Live Record; Live Monitor; Personal Answering Machine Emulation; Voice Mail Overflow - NEC UNIVERGE SV9100 Features And Specifications

Hide thumbs Also See for UNIVERGE SV9100:
Table of Contents

Advertisement

internal station number is dialed while performing a screened transfer, or during intercom calls. The
user calls the extension then dials the quick transfer dial access code (default = 8) and hangs up.
The call is placed in the mailbox and the caller hears the personal greeting.

Live Record

While on a CO/Trunk call, an extension user can have InMail record the conversation. The multiline
terminal user just presses the InMail Record key; the ESL user dials a code. Once recorded, the
Voice Messaging System stores the conversation as a new message in the user's mailbox. After
calling their mailbox, a user can save, edit or delete the recorded conversation. This feature is
supported only on CO, Tie, or DID calls. It is not supported on internal calls. The recording time
limit is set by multiplying Program 47-01-03 x 10 with a maximum recording limit of 65 minutes. At
the default (120 seconds) this will allow a 20 minute Live Recording message to be made. The
initial recording beep is controlled with Program 47-02-07. The repeating beep interval is controlled
with Program 45-01-06. Once Live Record is started, dialed DTMF digits are no longer sent to the
outside system for the duration of that call.

Live Monitor

A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets InMail screen their calls, just like their answering machine at home. If activated, the extension
incoming calls route to the user's subscriber mailbox. The Live Monitor feature is supported for
external and internal calls. After the mailbox answers, the user's phone changes to show that a
caller is leaving a message, no audible tone is provided. The multiline terminal user can then:
Choose Exit to let the call go through to their mailbox.
Choose ANSW to intercept the call before it goes to their mailbox.
Choose SCRN to monitor the message being left by the caller.

Personal Answering Machine Emulation

A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets In-Mail screen their calls, just like their answering machine at home. If activated, the
extension's incoming calls route to the user's subscriber mailbox. Once the mailbox answers, the
user hears the caller's incoming message. The multiline terminal user can then:
Let the call go through to their mailbox
Intercept the call before it goes to their mailbox

Voice Mail Overflow

If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other
extensions when all Voice Mail ports do not answer or, with certain software, are busy. During
periods of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate
amount of time. There are two types of Voice Mail Overflow: Immediate and Delayed. With
immediate overflow, calls immediately reroute to other extensions when all Voice Mail ports do not
answer or, with certain software, are busy. With delayed overflow, calls reroute after a preset
interval. Without overflow, the outside calls ring Voice Mail until a port becomes available or the
outside caller hangs up.
Message Centre Mailbox
A Message Centre Mailbox is shared by more than one extension. Any multiline terminal that has a
Message Centre Key for the shared mailbox can:
Listen to the messages stored in the shared mailbox
Transfer calls to the shared mailbox
Use many other Voice Mail features previously available only at an extension individual mailbox
A Message Centre Mailbox helps co-workers that work together closely – such as members of the
575

Advertisement

Table of Contents
loading

Table of Contents