Call Forwarding - NEC UNIVERGE SV9100 Features And Specifications

Call Forwarding

Description
Call Forwarding permits an extension user to redirect their calls to another extension or an off-premise
number. Call Forwarding ensures that the user's calls are covered when they are away from their work
area. The types of Call Forwarding are:
Call Forwarding when Busy or Unanswered
Calls to the extension forward when busy or unanswered.
Call Forwarding – Centrex
When using PBX/Centrex trunks, calls to the extension perform a Centrex transfer using
Immediate, Busy and No Answer Forwarding.
Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
Call Forwarding with both Ringing
All calls forward immediately to the destination, and both the destination and the forwarded
extension ring (not for Voice Mail).
Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
Call Forwarding Follow Me
Refer to Call Forwarding with Follow Me
Live Monitor
Allows the extension to emulate an answering machine. Refer to InMail System Guide for more
information.
Call Forwarding reroutes calls ringing an extension, including calls transferred from another extension.
Call Forwarding can also be split, allowing internal and external calls to forward to different destinations.
The extension user can enable Call Forwarding from their telephone. An extension user can also set the
forwarding for another extension by using Call Forward for any Extension to Destination. To redirect
calls while a user is at another telephone, use Call Forwarding with Follow Me. A periodic VRS
announcement can remind users that their calls are forwarded.
Conditions
Virtual Extensions can be set to Call Forward. Program 15-02-21 must be set to a 1 to
allow the Virtual Extension to place outgoing calls.
If an extension in a call forward chain has Call Forward with Both Ring, calls do not
continue routing to other extensions in the chain.
If an extension in a call forward chain has Call Forward with Follow Me set, calls do not
continue routing to other extensions in the chain.
If the extension has Call Forward-Both Ring set to another extension, it will only continue to
forward if the Both ring location is forwarded (B/NA or NA) to VM and no where else.
Call Forwards can be chained allowing calls to forward from one extension to the next. Up
to 32 extensions can be linked in a call forward chain.
Call Forwarding an extension in a Department Group prevents that extension from
receiving Department Pilot Calls.
for more information.
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