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PHONE USER GUIDE -
Placing an Internal Call
Lift handset
Dial extension or press a speed dial
Placing an External Call
Lift handset
Dial access code 9 + number
Answering a Call
Lift handset, press line key if
necessary OR
Press headset or speaker button
Placing a Call on Hold
While on a call press
Hold
Line key will flash
Note: A held call will ring back after 2
minutes
Retrieving a Held Call
Press the Flashing Line Key
(external calls) OR
Press
ICOM
(internal calls)
Redial
Press
Redial
To scroll, press up or down
To dial, lift the handset or press
speaker
Directory
Press
Directory
To scroll, press up or down
To dial, lift the handset or press
speaker
Transferring a Call
Blind Transfer
While on a call, press
Transfer
Dial extension or press a speed dial
Hang up to complete the transfer
Consult Transfer
While on a call, press
Transfer
Dial extension or press a speed dial
Wait for an answer, then announce
the call
Hang up to complete the transfer
OR
Press the flashing line key to
abandon the transfer and return to
the original call
Transfer to Voicemail
While on a call, press
Transfer
Dial extension or press a speed dial
Press the VM softkey and hang up
Conference Calls
While on a call, press
Conf
Dial extension or press a speed dial
Wait for an answer, then announce
the conference call
Press
Add
Press
Begin
& all parties are
connected
SV9100
Park
While on a call, press
Press
Park
Enter a park location 01-64 OR
view park location within the LCD
display screen
Hang-up
Park Retrieve
Lift handset and press
Dial Park location 01-64
Parked call is now connected
Forwarding Calls
Send calls to a different number
To Activate
Lift handset or press
Press
CFA
Press 1 to set
Dial extension or 9 + phone number
Hang up
To Cancel
Lift handset or press
Press
CFA
Press 0 to cancel
Hang up
Call Redirect
Send a ringing call directly to voice mail
While phone is ringing, press Call
Redirect
button
Transfer
Park Ret
Speaker
Speaker

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   Summary of Contents for NEC SV9100

  • Page 1

    PHONE USER GUIDE - SV9100 Placing an Internal Call Transferring a Call Park  Lift handset  While on a call, press Transfer Blind Transfer  Dial extension or press a speed dial  Press Park  While on a call, press Transfer ...

  • Page 2

    Dial 720 Training Links:  Press 1 for internal calls, 2 for external calls http://www.loffler.com/support/training/voice-  Press 1 through 8 to hear the solution-training/nec-telephony-phone-systems/ different rings  Press Speaker Note: The last one you listen to will be your ring tone...

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