Outputting Caller Id Data; Caller Id Digits To Voice Mail; Display Reason For No Caller Id Information; Calling Party Number Information - NEC UNIVERGE SV9100 Features And Specifications

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Outputting Caller ID Data

The system includes the Caller ID data on the SMDR report. The report provides the incoming call DN in

the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).

Caller ID data can also output to a PC or other type of computer through the 1st-Party TAPI driver. This

allows for off-line database lookups. In a customer service department, for example, the computer could

search for a caller's records and display their account status even before a customer service

representative picked up the telephone.

A Caller ID/ANI trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When a

trunk 001 receives the Caller ID as 12345, the protocol becomes

With Caller ID enabled, the system provides information for analog calls that do not detect the Caller ID

information. If the Caller ID information is restricted, the telephone display shows PRIVATE. If the system

cannot provide Caller ID information because Telco information is not detected, the display shows NO

CALLER INFO.

When using the Wireless DECT (SIP) telephone, the system can provide the Caller ID information for an

external call if it is provided by the Telco.

Option to Enable Caller ID Name for SLT

System programming provides an option for single line telephones to display Caller ID.

Add Trunk Access Code to Caller ID with Wireless DECT (SIP) – Phones

UNIVERGE SV9100 SIP DECT Phones on the UNIVERGE SV9100 can hold incoming call history. This

history is created based on the Caller ID information element contained in the call Setup message which

is transmitted from the UNIVERGE SV9100. This information allows users to return calls dialing the

number stored.

The stored number, however, does not contain the trunk access code. Without this code, the system

may not be able to seize an outside line to complete the call.

With this feature, when an Wireless DECT (SIP) user receives an incoming trunk call, the trunk access

code defined in programming can be added to the Caller ID. This allows the system to seize an outside

line and then dial the stored number.

This function is applied only to incoming ISDN calls. It does not apply to incoming