To Make A Step Call - NEC UNIVERGE SV9100 Features And Specifications

Guide to Feature Programming
Program
Program Name/Description
Number
11-12-07 Service Code Setup (for Service
Access) – Step Call
If required, customize the Step Call
service code used by an extension
user.
11-16-01 Single Digit Service Code Setup
– Step Call
If required, change the Department
Step Calling Single Digit Service
Code.
15-07-01 Programmable Function Keys
Assign a function key Department
Step Calling (code 36).
20-06-01 Class of Service for Extensions
Assign a Class of Service (1 ~ 15)
to extensions.
20-08-12 Class of Service Options
(Outgoing Call Service) –
Department Group Step Calling
Turn Off or On an extension user
ability to use Department Group
Step Calling.
Operation

To make a Step Call:

1. Place a call to a busy Department Group member.
- OR -
Place a call to a Department Group pilot number.
2. Dial Department Step Code (2) to call the next available Department Group member.
3. Repeat step 2 to call other Department Group members.

You step through Department Groups set in Program 16-02-01.
Input Data
MLT, SLT
*
#
0 ~ 9, , Maximum of eight digits
*
#
0 ~ 9, , Maximum of one digit
Line Key 1 ~ 48
0 ~ 99 (Normal Function Code 851
by default)
* *
00 ~ 99 (Appearance Function
Code) (Service Code 852 by
default)
Day Night/Mode: 1 ~ 8
Class of Service of Extensions
(1 ~ 15)
0 = Off
1 = On
340
Default
808
2
Extension port 101 =
Class 15
All other extension port
= Class 1
COS 1 ~ 15 = 1