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NEC univerge SV9100 Programming Manual

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Table of Contents
SV 9100
®
Programming Manual
NDA-31579
Issue 4.0
(Version 5000)

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  Also See for NEC univerge SV9100

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  Summary of Contents for NEC univerge SV9100

  • Page 1 SV 9100 ® Programming Manual NDA-31579 Issue 4.0 (Version 5000)
  • Page 3 NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.
  • Page 5 UNIVERGE SV9100 General Description Manual This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the UNIVERGE SV9100 system and can be used to present information to potential customers. UNIVERGE SV9100 System Hardware Manual The System Hardware Manual is provided for the system installer.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS Chapter 1 Introduction Chapter 2 Programming the UNIVERGE SV9100 Program 10 : System Configuration Setup 10-01 : Time and Date ................2-3 10-02 : Location Setup ................2-4 10-03 : ETU Setup ................. 2-5 10-04 : Music On Hold Setup ............... 2-17 10-05 : General Purpose Relay Setup ..........
  • Page 8 Issue 4.0 10-29 : SIP Server Information Setup ..........2-50 10-31 : Network Keep Alive Setup ............2-54 10-32 : PRI Networking Channel Limitation ......... 2-56 10-33 : SIP Registrar/Proxy Information Basic Setup ......2-57 10-36 : SIP Trunk Registration Information Setup ....... 2-58 10-37 : UPnP Setup ................
  • Page 9 Issue 4.0 11-04 : Virtual Extension Numbering ..........2-105 11-06 : ACI Extension Numbering ............. 2-107 11-07 : Department Group Pilot Numbers ......... 2-108 11-08 : ACI Group Pilot Number ............2-110 11-09 : Trunk Access Code ............... 2-111 11-10 : Service Code Setup (for System Administrator) ....2-113 11-11 : Service Code Setup (for Setup/Entry Operation) ....
  • Page 10 Issue 4.0 13-08 : Telephone Book System Name ..........2-155 13-09 : Telephone Book Group Name ..........2-156 13-10 : Telephone Book Routing ............2-157 Program 14 : Trunk, Basic Setup 14-01 : Basic Trunk Data Setup ............2-159 14-02 : Analog Trunk Data Setup ............2-165 14-04 : Behind PBX Setup ..............
  • Page 11 Issue 4.0 15-16 : SIP Register ID Setup for Extension ........2-225 15-17 : CO Message Waiting Indication ..........2-226 15-18 : Virtual Extension Key Enhanced Options ......2-227 15-19 : System Telephone Book Setup for Extension ....... 2-229 15-20 : LCD Line Key Name Assignment .......... 2-230 15-22 : Mobile Extension Setup ............
  • Page 12 Issue 4.0 20-16 : Selectable Display Messages ..........2-280 20-17 : Operator Extension ............... 2-283 20-18 : Service Tone Timers ............. 2-284 20-19 : System Options for Caller ID ..........2-286 20-20 : Message Setup for Non-Caller ID Data ......... 2-288 20-21 : System Options for Long Conversation .........
  • Page 13 Issue 4.0 20-62 : UC Exception Table ............... 2-324 20-64 : UC Web Application Setting ..........2-325 20-65 : Multi-Device Group Setup (Terminal Information) ....2-326 20-66 : STUN/TURN Server Setting ..........2-327 Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls ........2-329 21-02 : Trunk Group Routing for Extensions ........
  • Page 14 Issue 4.0 22-04 : Incoming Extension Ring Group Assignment ......2-365 22-05 : Incoming Trunk Ring Group Assignment ......2-366 22-06 : Normal Incoming Ring Mode ..........2-367 22-07 : DIL Assignment ..............2-368 22-08 : DIL/IRG No Answer Destination ..........2-369 22-09 : DID Basic Data Setup ............
  • Page 15 Issue 4.0 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy ..2-406 25-05 : VRS/DISA Error Message Assignment ......... 2-407 25-06 : VRS/DISA One-Digit Code Attendant Setup ......2-408 25-07 : System Timers for VRS/DISA ..........2-410 25-08 : DISA User ID Setup ............... 2-412 25-09 : Class of Service for DISA Users ..........
  • Page 16 Issue 4.0 30-04 : DSS Console Alternate Answer ..........2-450 30-05 : DSS Console Lamp Table ............. 2-451 30-10 : DSS Console IP Terminal Setup ........... 2-454 Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging ......2-455 31-02 : Internal Paging Group Assignment ........
  • Page 17 Issue 4.0 Program 35 : SMDR Account Code Setup 35-01 : SMDR Options ............... 2-487 35-02 : SMDR Output Options ............2-489 35-05 : Account Code Setup .............. 2-492 35-06 : Verified Account Code Table ..........2-494 Program 40 : Voice Recording System 40-07 : Voice Prompt Language Assignment for VRS .......
  • Page 18 Issue 4.0 41-22 : Skill Based Routing Setup ............. 2-532 41-23 : Skill Table Setup ..............2-533 41-24 : Caller ID Marking Setup ............2-534 Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel ..........2-535 42-02 : Hotel/Motel Telephone Setup ..........2-538 42-03 : Class of Service Options (Hotel/Motel) .........
  • Page 19 Issue 4.0 47-03 : SV8100 InMail Group Mailbox Options ......... 2-583 47-06 : Group Mailbox Subscriber Options ........2-584 47-07 : SV8100 InMail Routing Mailbox Options ....... 2-590 47-08 : Call Routing Mailbox Options ..........2-593 47-09 : Announcement Mailbox Options ..........2-595 47-10 : SV8100 InMail Trunk Options ..........
  • Page 20 Issue 4.0 50-13 : CCIS Centralized Response Timeout Assignment ....2-645 50-14 : CCIS Intercom Digits for Caller ID Call Return ...... 2-646 50-15 : CCIS over IP Basic Information Setting ........ 2-647 Program 51 : NetLink Service 51-01 : NetLink System Property Setting .......... 2-649 51-02 : NetLink System Basic Setup ..........
  • Page 21 Issue 4.0 80-09 : Short Ring Setup ..............2-690 80-10 : DTMF Tone Receiver Setup ..........2-693 80-13 : DTMF Tone Receiver Setup - 2 ..........2-695 80-14 : DTMF Tone Receiver Setup - 3 ..........2-696 Program 81 : Basic Hardware Setup for Trunk 81-01 : COT Initial Data Setup ............
  • Page 22 Issue 4.0 Program 84 : Hardware Setup for VoIP 84-01 : H.323 Trunk Basic Information Setup ........2-751 84-02 : H.225 and H.245 Information Basic Setup ......2-753 84-06 : PVA Data Setting ..............2-755 84-07 : Firmware Download Setup ............ 2-756 84-09 : VLAN Setup ................
  • Page 23 Issue 4.0 Program 90 : Maintenance Program 90-01 : Installation Date ..............2-813 90-02 : Programming Password Setup ..........2-814 90-03 : Save Data ................2-816 90-04 : Load Data ................2-817 90-05 : Slot Control ................2-818 90-06 : Trunk Control ................. 2-820 90-07 : Station Control ...............
  • Page 24 Issue 4.0 90-42 : DT800/DT700 Multiline Terminal Version Information ..2-863 90-43 : Deleting Terminal License of DT800/DT700 ......2-864 90-44 : Deleting Terminal License of TCP Interface ......2-865 90-45 : Temporary Password Change for DT800/DT700 ....2-866 90-48 : Button Kit Information of Multiline Telephone ......2-867 90-49 : Protection Mode Setup for Multiline Telephone ....
  • Page 25 Issue 4.0 92-06 : Fill Command ................ 2-901 92-07 : Delete Command ..............2-903 Program 93: System Information 93-01 : Day/Night Mode Information ..........3-905 93-02 : Trunk Information ..............3-906 93-03 : Extension Information ............3-907 93-04 : Redial List ................3-910 93-05 : Department Group Information ..........

  • Page 26: Issue

    Issue 4.0 THIS PAGE INTENTIONALLY LEFT BLANK Table of Contents...
  • Page 27 LIST OF TABLES Table 1-1 SV9100 Terminal Keys for Entering Data ............1-4 Table 1-2 UX5000 Terminal Keys for Entering Data ............1-5 Table 1-3 Keys for Entering Names .................. 1-6 Table 1-4 Softkey Display Prompts ................... 1-7 Table 1-5 System Number Plan/Capacities ...............
  • Page 28 Issue 4.0 Table 2-19 Ring Cycle Table ................... 2-691 Table 2-20 Default Table ....................2-694 xxii List of Tables...

  • Page 29: Chapter 1 Introduction

    UNIVERGE ® SV9100 Introduction Chapter 1 ECTION EFORE TART ROGRAMMING Before customizing your system be sure to read this chapter first. This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works.
  • Page 30 Issue 4.0 Enter the programming mode. 15-07-01 15-07-01 KY01 = *01  tells you to enter the programming mode, dial 150701 from the telephone dial pad. After you do, you will see the message “15-07-01 TEL” on the first line of the telephone display.
  • Page 31 Issue 4.0 User Password Level Programs at this Level Name 47544 necii 1 (MF) Manufacturer (MF): All programs 12345678 tech 2 (IN) Installation (IN): All programs in this section not listed below for SA and SB 0000 ADMIN1 3 (SA) System Administrator –...

  • Page 32: Sv9100 Terminal Keys For Entering Data

    Issue 4.0 ECTION SING EYS TO ROUND IN THE ROGRAMS Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 1-1 SV9100 Terminal Keys for Entering Data SV9100 Terminal Keys for Entering Data Use this key...

  • Page 33: Ux5000 Terminal Keys For Entering Data

    Issue 4.0 Table 1-2 UX5000 Terminal Keys for Entering Data UX5000 Terminal Keys for Entering Data Use this key... When you want to . . . Enter data into a program. 0~9 and  HOLD Complete the programming step you just made (like pressing Enter on a PC keyboard).

  • Page 34: Table 1-3 Keys For Entering Names

    Issue 4.0 ECTION ROGRAMMING AMES AND ESSAGES Several programs (e.g., Program 20-16 : Selectable Display Messages) require you to enter text. Use the following chart when entering and editing text. When using the keypad digits, press the key once for the first character, twice for the second character, etc.

  • Page 35: Softkey Display Prompts

    SING OFTKEYS ROGRAMMING Each UNIVERGE SV9100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.

  • Page 36: Table

    Issue 4.0 ECTION YSTEM UMBER APACITIES The following table provides the capacities for the UNIVERGE SV9100 system. Table 1-5 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP) 80/144 channels Classes of Service...
  • Page 37 Virtual Extension Ports Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD(2)-U10 ADP ADA (Recording Jack) Adapters UNIVERGE SV9100 Wireless – SIP DECT Access Points Unlimited Door Boxes Door Box Numbers DSS Consoles Numbers: 60 Button DSS Console ...
  • Page 38 Issue 4.0 Table 1-5 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Speed Dialing Speed Dialing Groups Speed Dialing Bins 0~9999 Speed Dialing Table-Common 1000 Contact Center Contact Center Groups Contact Center Agent Extensions ACI Groups ACI Ports Automated Attendant VRS Message Numbers 1~100...
  • Page 39 Issue 4.0 Table 1-5 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers 0, 1~8 External Speakers GCD-CP10  PGD(2)-U10 ADP (1~8)  Park Group Numbers 1~64 Park Orbits 1~64...
  • Page 40 Number Plan/Capacities Level 4 (SB) 9999 PCPro/WebPro User Name: ADMIN2 Programming Password Users Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV9100 Features and Specifications Manual. 1-12 Introduction...

  • Page 41: Program 10 : System Configuration Setup

    ECTION ROGRAMMING YSTEM The information contained in this chapter provides the information necessary to properly program your UNIVERGE UNIVERGE SV9100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number : Program Name...
  • Page 42 Program 81 : Basic Hardware Setup for Trunk Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 90 : Maintenance Program Program 92 : Copy Program Program 93: System Information Programming the UNIVERGE SV9100...

  • Page 43: Time And Date

    Program: Program 10 : System Configuration Setup 10-01 : Time and Date Level: Description to change the system Time and Date through system programming. Program 10-01 : Time and Date Extension users can also dial Service Code 828 to change the time if allowed by an extension Class of Service.

  • Page 44: Location Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-02 : Location Setup Level: Description Use Program 10-02 : Location Setup to define the location of the installed system. Input Data Item Item Input Data Default Description Dial (up to Enter the country code. Country Code four digits): 0~9,...

  • Page 45: Etu Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-03 : ETU Setup Level: Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade. When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it or you may have to reseat the blade.
  • Page 46 Issue 4.0 Item Item Input Data Default 0 = Not set Terminal Type (B1) 1 = Multiline Terminal 2 = SLT Adapter 3 = Bluetooth Cordless Handset (BCH) 4 = --- Not Used --- 5 = --- Not Used --- 6 = PGD(2)-U10 ADP (Paging) 7 = PGD(2)-U10 ADP (Tone Ringer) 8 = PGD(2)-U10 ADP (Door Box)
  • Page 47 Issue 4.0 B-Channel 2 Item Item Input Data Default Logical Port Number (B2) 0 = Not set 6 = PGD(2)-U10 ADP (Ext. Speaker) 7 = PGD(2)-U10 ADP (Paging/Tone Ringer) = (1~8) 8 = PGD(2)-U10 ADP (for Door Box) = (1~8) 9 = PGD(2)-U10 ADP (ACI) = (1~96) 12 = APR (for B2 mode) (193~512) 0 = DT3**...
  • Page 48 Issue 4.0 For COTA Unit Setup Input Data Physical Port Number Item Item Input Data Default 0~400 Logical Port Number For GCD-PVAA Unit Setup Input Data Physical Port Number 01~200 Item Item Input Data Default 0~400 Logical Port Number For ODTA PKG Setup Input Data Physical Port Number 01~04...
  • Page 49 Issue 4.0 For DIOP PKG Setup Input Data Physical Port Number 01~04 Item Item Input Data Default 0 = LD Trunk LD/OPX Specification 1 = OPX 0 = 1~400 (LD Trunk) Logical Port Number 1 = 1~960 (OPX) For BRIA PKG Setup Input Data ISDN Line Number 01~04...
  • Page 50 Issue 4.0 Item Item Input Data Default Layer 3 Timer Type Each timer value of Layer 3  is set up for every type using Program 81-06 (T-Bus). 0 = Disable CLIP Information Announcement 1 = Enable Based on this setting, the system includes a Presentation Allowed (1) or Presentation Restricted (0) in the Setup message to allow or deny the Calling...
  • Page 51 Issue 4.0 Item Item Input Data Default Numbering Plan Identification 0 = Unknown 1 = ISDN numbering plan ISDN Protocol definition 2 = Data numbering plan 3 = Telex numbering plan 4 = National standard numbering plan 5 = Private numbering plan Straight/Cross Wiring 0 = Auto 1 = Manual (Cross)
  • Page 52 Issue 4.0 Item Item Input Data Default --- Not Used --- Layer 3 Timer Type Each timer value of Layer 3  is set up for each type in Program 81-06 (T-Bus) CLIP Information 0 = Disable 1 = Enable Based on this setting, the system includes a Presentation Allowed (1) or Presentation Restricted (0) in the Setup...
  • Page 53 Issue 4.0 Item Item Input Data Default PRI Service Two B-Channel Transfer 0 = Off 1 = On Turn On or Off the ability to use the ISDN-PRI 2 B-Channel Transfer service. 0 = Disable ISDN Ringback Tone 1 = Enable If Telco does not provide ringback tone, SV9100 can if 10-03-17 is set to 1 (Enable).
  • Page 54 Issue 4.0 For DTI (T1) PKG Setup Input Data Physical Port Number 01~24 Item Item Input Data Default Logical Port Number 0~400 The start port number of a T1 line is displayed, and 24 logic ports are automatically assigned to a DTI (T1) line.
  • Page 55 Issue 4.0 For IPLE PKG Setup Item Item Input Data IPLE VoIP Type Number of Channel Number of Voice Channels For GCD-VM00 PKG Setup Input Data Physical Port Number 01~16 Item Item Input Data Default 0~480 Logical Port Number For GCD-CCTA PKG Setup Input Data Physical Port Number 01~24...
  • Page 56 Issue 4.0 Item Item Input Data Default 0 = Auto Number of Ports 1 = 4 Ports 2 = 8 Ports 3 = 12 Ports 4 = 16 Ports 5 = 20 Ports 0 = Auto Straight/Cross Wiring 1 = Manual (Cross) 2 = Manual (Straight) Conditions When changing a defined terminal type, first set the type to 0 and then plug the new device in to have...

  • Page 57: Music On Hold Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source. For internal Music on Hold, the system can provide a service tone to callers on hold, or one of eleven synthesized selections.
  • Page 58 Issue 4.0 Input Data [If Item 4 is 1] Sub-Music on Hold Tone Selection 0 = No Tone 1 = Download File1 2 = Download File2 3 = Download File3 [If Item 4 is 3] 0 = No Tone 1~100 = VRS Message Number Conditions None...

  • Page 59: General Purpose Relay Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: Description Use Program 10-05 : General Purpose Relay Setup to define which Relay circuits (5~8) on PGD(2)- U10 ADP are used for General Purpose Relay. Input Data Input Data General Purpose Relay No.

  • Page 60: Isdn-Bri Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-06 : ISDN-BRI Setup Level: Description Use Program 10-06 : ISDN - BRI Setup to configure the ISDN - BRI Terminal Endpoint Identifier (TEI), mode of operation, and Service Profile Identifier (SPID) number for each circuit B-Channels. Input Data SLOT Number 1 ~ 24...

  • Page 61: Pre-Ringing Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: Description Use Program 10-08 : Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes.

  • Page 62: Dtmf And Dial Tone Circuit Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: Description Use Program 10-09 : DTMF and Dial Tone Circuit Setup to allocate the circuits on the GCD-CP10 for either DTMF receiving or dial tone detection. The GCD-CP10 has 80 circuits initially, and an addition 64 circuits are added when a GPZ-BS10 is installed.
  • Page 63 Issue 4.0 Conditions None Feature Cross Reference  Caller ID  Central Office Calls, Placing  Direct Inward Dialing (DID)  Direct Inward System Access (DISA)  Tie Lines SV9100 Programming Manual 2-23...

  • Page 64: Gcd-Cp10 Network Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-12 : GCD-CP10 Network Setup Level: Description Use Program 10-12 : GCD-CP10 Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Input Data Item Item Input Data Default Description IP Address 0.0.0.0 ~ 126.255.255.254 192.168.0.10...
  • Page 65 Issue 4.0 Input Data (Continued) Item Item Input Data Default Description Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the (-5 hours) offset from Greenwich Mean Time (GMT) time. Then enter its respective value. For example, Eastern Time (US and Canada) has a GMT offset of -5.
  • Page 66 Issue 4.0 Input Data (Continued) Item Item Input Data Default Description Subnet 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0 255.255.254.0 255.255.255.0 255.255.255.128 255.255.255.192 255.255.255.224 255.255.255.240 255.255.255.248 255.255.255.252 255.255.255.254...
  • Page 67 Issue 4.0 Input Data (Continued) Item Item Input Data Default Description Set whether to SSLv3 0 = Disable Setting use the SSLv3 in 1 = Enable SMTP. 0 (Disable) is encrypted with TLSv1. This data requires a reset to apply changed data to the system.

  • Page 68: In-Dhcp Server Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the GCD-CP10 blade. Input Data Item Item Input Data Default Description DHCP Server 0 = Disable Enable/Disable the built-in DHCP...

  • Page 69: Managed Network Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client. Input Data Item Related Item...

  • Page 70: Client Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients. Input Data Client Number 1~960...

  • Page 71: Option Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Input Data Item Item Input Data Default Router Code number 0~255...
  • Page 72 Issue 4.0 Input Data (Continued) Item Item Input Data Default DNS Domain Name Code number 0~255 15 (Fixed) Set the DNS Domain Name. Maximum 20 character strings No setting Download Protocol Code number 0~255 43 (Fixed) Set Download Protocol used Sub code number for AutoConfig (for DT700 Series).
  • Page 73 Issue 4.0 Input Data (Continued) Item Item Input Data Default Code number 0~255 120 (Fixed) SIP Server (IP Address) IP address 0.0.0.0 ~ 126.255.255.254 172.16.0.10 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 SIP Server (Domain Name) Code number 0~255 120 (Fixed) Maximum 20 character strings No setting FTP Server...
  • Page 74 Issue 4.0 Input Data (Continued) Item Item Input Data Default SIP Server Receive Port Code number 0~255 168 (Fixed) Port: 1~65535 5080 Config File Name Code number 0~255 43 (Fixed) Sub-Code number 0~255 Up to 15 characters No setting Config File Name Code number 0~255 43 (Fixed) Sub-Code number 0~255...

  • Page 75: H.323 Gatekeeper Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information. Input Data Item Name Input Data Default 0 = No Gatekeeper Gatekeeper Mode 1 = Automatic Set IP Address either 2 = Manual...

  • Page 76: H.323 Alias Address Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper. Input Data Number of Alias Item Name Input Data...

  • Page 77: Voip Dsp Resource Selection

    Issue 4.0 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade. Input Data Slot Number DSP Resource Number 01~256 Item...

  • Page 78: Lan Setup For External Equipment

    Issue 4.0 Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/address/etc. for communicating to external equipment. Input Data Type of External Equipment 1 = CTI Server 2 = Contact Center 3 = Not Used...
  • Page 79 Issue 4.0 Conditions None Feature Cross Reference None SV9100 Programming Manual 2-39...

  • Page 80: Gcd-Cp10 Hardware Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-21 : GCD-CP10 Hardware Setup Level: Description Use Program 10-21 : GCD-CP10 Hardware Setup to set up various hardware, such as the baud rate of COM port and the switch for control on GCD-CP10 blade. Input Data Item Related...
  • Page 81 Issue 4.0 Conditions None Feature Cross Reference None SV9100 Programming Manual 2-41...

  • Page 82: Sip System Interconnection Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV9100 system interconnection.
  • Page 83 Issue 4.0 Feature Cross Reference None SV9100 Programming Manual 2-43...

  • Page 84: Daylight Saving Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-24 : Daylight Saving Setup Level: Description Use Program 10-24 : Daylight Saving Setup to set the options for daylight savings. As the telephone system is used globally, these settings define when the system should automatically adjust for daylight savings as it applies to the region in which the system is installed.
  • Page 85 Issue 4.0 Input Data Item Item Input Data Default End of Week Day (Sun = 1, Mon = 2, etc.) Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.). Conditions None Feature Cross Reference...

  • Page 86: H.323 Gateway Prefix Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: Description Use Program 10-25 : H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper. Input Data Item Item Input Data Default Gateway Prefix Entry 0 = Off...

  • Page 87: Ip System Id

    Issue 4.0 Program 10 : System Configuration Setup 10-27 : IP System ID Level: Description Use Program 10-27 : IP System ID to set the IP address of the networked IP systems. Input Data Item Item Input Data Default IP Address 0.0.0.0~126.255.255.254 0.0.0.0 128.0.0.1~191.255.255.254...

  • Page 88: Sip System Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking. Input Data Item Profile Item Input Data Default Up to 64 Characters None Domain Name (ex.:UserID@HostName.DomainName)
  • Page 89 Issue 4.0 Input Data (Continued) Item Profile Item Input Data Default 0 = Disable IP Trunk Port Binding 1 = Enable Trunk port binding is only used for SIP trunks to the provider in Non- Registration Mode only. When this is disabled, an inbound call comes in and follows your DID routing but it comes in...

  • Page 90: Sip Server Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/ inbound. The 10-29 commands are not used in non-registration mode. If entries are made in Program 10-29-xx for a SIP Server and the SIP Server is then removed or not used, the entries in Program 10-29-xx must be set back to their default NOTE...
  • Page 91 Issue 4.0 Input Data (Continued) Item Profile Item Input Data Default 0.0.0.0 ~ 126.255.255.254 0.0.0.0 Default Proxy IP Address 128.0.0.1 ~ 191.255.255.254 This is optional and 192.0.0.1 ~ 223.255.255.254 used if the provider gives you a proxy address that is different than the registration address.
  • Page 92 Issue 4.0 Input Data (Continued) Item Profile Item Input Data Default Registration Expiry 120 ~ 65535 seconds 3600 (Expire) Time Set the expiration time when the SIP trunk registers to the SIP server. When half the time set here passes, the registration update is automatically done.
  • Page 93 Issue 4.0 Conditions None Feature Cross Reference None SV9100 Programming Manual 2-53...

  • Page 94: Network Keep Alive Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-31 : Network Keep Alive Setup Level: Description Use Program 10-31 : Network Keep Alive Setup to set the interval and retry count of the AspireNet networking keep alive message. The keep alive is used for ISDN and IP networking. The keep alive message is automatically responded to by the destination SV9100/UX5000, if the response is not received the retry count will start.
  • Page 95 Issue 4.0 Conditions The Keep Alive message must be sent and a response not received for the retry count, for the link to  be taken out of service and the calls in progress and Park Hold orbits to be released. For example, if an ISDN NetLink connection is disconnected at Layer 1, then the Keep Alive message cannot be sent, therefore the Keep Alive operation will not occur.

  • Page 96: Pri Networking Channel Limitation

    Issue 4.0 Program 10 : System Configuration Setup 10-32 : PRI Networking Channel Limitation Level: Description Use Program 10-32 : PRI Networking Channel Limitation to assign the number of B-channels to be used for each ISDN blade. This allows for fractional PRIs when used with multiple site networking. If this program is limited to less than "23"...

  • Page 97: Sip Registrar/Proxy Information Basic Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions. Input Data Item Item Input Data Default 60 ~ 65535 3600...

  • Page 98: Sip Trunk Registration Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: Description Use Program 10-36 : SIP Trunk Registration Information Setup to set the SIP trunk registration information. Input Data Register ID 0~31 Item Item Input Data Default Profile 1~6...

  • Page 99: Upnp Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks. Input Data Item Item Input Data Default UPnP Mode 0 = Disable 1 = Enable Router must support UPnP.

  • Page 100: Bgm Resource Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input. Input Data Item Item Input Data Default 0 = CPU IN BGM Resource Type (MOH/IN) 1 = ACI Port...

  • Page 101: Fractional Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI. Input Data Item Item Input Data Default Fractional 0 = Disable 1 = Enable Conditions...

  • Page 102: General Purpose Contact Detector

    Issue 4.0 Program 10 : System Configuration Setup 10-41 : General Purpose Contact Detector Level: Description Use Program 10-41 : General Purpose Contact Detector to assign System Number/Slot Number, ESIU Port Number and Circuit Number settings used by the PGD(2)-U10 ADP. Input Data System Number 1~50...

  • Page 103: Virtual Loop Back Port Setting

    Issue 4.0 Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: Description Use Program 10-42 : Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port. Input Data Item Item Input Data Default Number of Loop Back Ports...

  • Page 104: Dt800/Dt700 Server Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-46 : DT800/DT700 Server Information Setup Level: Description Use Program 10-46 : DT800/DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server. Input Data Item Related Item Input Data Default Program Register Mode...
  • Page 105 Issue 4.0 Input Data (Continued) Item Related Item Input Data Default Program 0~65535 5080 Register Port Assign the port number in which the SIP messages are sent to on the IPLE. This same port number must be assigned in the SIP Multiline terminals.
  • Page 106 Issue 4.0 Input Data (Continued) Item Related Item Input Data Default Program Multicast Port 0~65535 30000 The port number that is used for paging will change based upon the following information. The formula for the ports that will be used is: Starting port number assigned in 10-46-12 + Management ID * 2 The value of the Management ID...
  • Page 107 Issue 4.0 Conditions None Feature Cross Reference None SV9100 Programming Manual 2-67...

  • Page 108: Terminal License Server Information Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: Description Use Program 10-47 : Terminal License Server Information Setup to setup the information of Terminal License Server. Input Data Item Item Input Data Default Description Register Port of...

  • Page 109: License Activation

    Issue 4.0 Program 10 : System Configuration Setup 10-48 : License Activation Level: Description Use Program 10-48 : License Activation to turn on the license issued from the license server. Input Data Item Item Input Data Default Software Key Code 20-digit character None 8-digit hexadecimal number...

  • Page 110: License File Activation

    Issue 4.0 Program 10 : System Configuration Setup 10-49 : License File Activation Level: Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server. Input Data Item Item...

  • Page 111: License Information

    Issue 4.0 Program 10 : System Configuration Setup 10-50 : License Information Level: Description Use Program 10-50 : License Information to confirm license information that is stored in a system. Input Data Item Item Read Data Feature Code Name Refer to Table 2-2 License Information on page 2-71.
  • Page 112 Issue 4.0 Table 2-2 License Information (Continued) Feature Feature Name Item Name Min Max Note Code (WebPro/PCPro) 0046 SV9100 PMS LIC On/Off – 0047 SV9100 REMOTE CONF LIC-01 Remote Conference – 0048 SV9100 HW MIGRATION LIC H/W migration On/Off – 0049 SV9100 MULTI-DEVICE Multi-Device...
  • Page 113 Issue 4.0 Table 2-2 License Information (Continued) Feature Feature Name Item Name Min Max Note Code (WebPro/PCPro) SV91/93 UM8000 TTS LANG-LIC 1 Port of Text-to-Speech language 1410 UMS TTS Language activation license. SV9100 CONTACT CENTER 2002 ACD Client – AGENT-LIC 01 SV9100 CONTACT CENTER 2101 ACD P-event...
  • Page 114 Issue 4.0 Table 2-2 License Information (Continued) Feature Feature Name Item Name Min Max Note Code (WebPro/PCPro) SV91/93 IP RECORDER - IP 3203 IP REC ADD 256 Recorder-LIC 01 SV91/93 IP RECORDER - Call 3204 IP REC CALLSCORING Scoring-LIC 01 SV91/93 IP RECORDER - 3205 IP CALL REPORTING...
  • Page 115 Issue 4.0 Table 2-2 License Information (Continued) Feature Feature Name Item Name Min Max Note Code (WebPro/PCPro) SV9100 UCS SOFTPHONE E 5303 UCS SoftPhone Enhance – CLIENT-LIC01 SV9100 UCS ATTENDANT 5304 UCS Attendant Client – CLIENT-LIC 01 5305 SV9100 UCS CLIENT-LIC01 UCS Client –...

  • Page 116: Pri/T1 Selection Of Cd-Prta

    Issue 4.0 Program 10 : System Configuration Setup 10-51 : PRI/T1 Selection of CD-PRTA Level: Description Use Program 10-51 : PRI/T1 Selection of CD-PRTA to select whether the CD-PRTA works as PRI or Input Data System ID 0~50 Slot Number 01~24 Item Item...

  • Page 117: Free/Demo License Information

    Issue 4.0 Program 10 : System Configuration Setup 10-52 : Free/Demo License Information Level: Description Use Program 10-52 : Free/Demo License Information to display information on free of charge/Demo license. Input Data Item Item Read Data 0~9999 Remaining days of Free/Demo License Conditions None...

  • Page 118: License Configuration For Each Package

    Issue 4.0 Program 10 : System Configuration Setup 10-54 : License Configuration for Each Package Level: Description Use Program 10-54 : License Configuration for Each Package to set the license information for each unit. Input Data Slot Number 1~24 License Index Number 1~32 Item Item...

  • Page 119: Package Network Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-55 : Package Network Setup Level: Description Use Program 10-55 : Package Network Setup to set the network information for each unit. This program sets the SPOE of each package. Input Data Slot Number 1~24 Item...
  • Page 120 Issue 4.0 Item Item Input Data Default 0.0.0.0~126.255.255.254 0.0.0.0 Default Gateway 128.0.0.1~191.255.255.254 192.0.0.1~223.255.255.254 Conditions None Feature Cross Reference None 2-80 Program 10 : System Configuration Setup...

  • Page 121: Xml Portal Ip Phone

    Issue 4.0 Program 10 : System Configuration Setup 10-56 : XML Portal IP Phone Level: Description Use Program 10-56 : XML Portal IP Phone to set the contents of XML portal page provided to the IP Phone. The XML Portal Page is included in the XML application name and URL Link information. XML URL Link Information can be set for up to five system bases.

  • Page 122: Dt800/Dt700 Network Setup

    Issue 4.0 Program 10 : System Configuration Setup 10-58 : DT800/DT700 Network Setup Level: Description Use Program 10-58 : DT800/DT700 Network Setup to set the local network address when the SIP multiline terminal connects the system via a local router. Input Data Area Table Item...

  • Page 123: Netbios Setting

    Issue 4.0 Program 10 : System Configuration Setup 10-62 : NetBIOS Setting Level: Description Use Program 10-62 : NetBIOS Setting to set the NetBIOS which is used to access WebPro of SV9100 using HTTP and HTTPS. Input Data Area Table Item Related Item...