Conference - NEC UNIVERGE SV9100 Features And Specifications

Conference

Description
Conference lets an extension user add additional inside and outside callers to their conversation. With
Conference, a user can set up a multiple-party telephone meeting without leaving the office. The
GCD-CP10 provides 64 (96 when the analog modem function is not used) conference ports, to allow
any number of internal or external parties to be conferenced together for a limit of 32 parties. This means
that one extension can conference up to 31 internal and/or external parties together (the originator would
be the 32nd party reaching the maximum of 32). While this Conference call is active, another user can
initiate a separate Conference also for a limit of 32 parties, or any number of conferences can be
initiated with any number of parties (up to 32) until all 64 Conference ports are busy.
Conditions
96 conference ports are available when the analog modem function is not used.
An ADA module is required for speech recording.
Split allows a user to alternate (i.e., switch) between their callers in Conference. This allows a
dispatcher, for example, to control a telephone meeting between themselves, a customer
and a service technician. The dispatcher can meet together with all parties, privately set up
a service strategy with the technician and then meet again to set the schedule.
Split cycles through the Conference in the same order in which the Conference was initially
set up. If a user places an outside call, conferences extension 101 followed by extension
102, Split cycles from the trunk, to 101 and finally to 102. The Split cycle then repeats.
If a user's extension has Barge-In enabled, they can also Barge-In on an established
Conference. This permits, for example, an attendant or supervisor to join a Conference in
an emergency. It also allows a co-worker to leave a conference – and then rejoin the
telephone meeting when it is convenient to do so.
 If a user's extension has Barge-In monitor enabled (Program 20-13-10), they can Silent Monitor
a conference already in progress (Program 99-01-49 option 49 must be set to 1).
A Class of Service option is available which allows or denies an extension user from
automatically setting up a Conference/Tandem Trunking call upon hanging up the
telephone.
An extension with Barge-In enabled can Transfer a call to an existing Conference. This
allows, for example, an attendant to locate co-workers and then Transfer them to an
existing telephone meeting. There is no need for the attendant to locate all the parties at the
same time and sequentially add them into the Conference. Transfer Call Into Conference
Code (724).
An option is available which allows an extension Conf key (SC 851: 07) to be programmed
for Conference or for Transfer. When set for Transfer, the user places a call on hold, dials
the extension to which it should be transferred, and presses Conf. The call is then
transferred. When set for Conference, with an active call, the user presses Conf, places a
second call, then presses Conf twice. All the calls are then connected.
Users can Barge-In on a Conference call if allowed in programming.
Define the outgoing call options for each trunk and user.
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