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If an Error Code Is Displayed on SmartStacker
Code
Sheet delay in lower transport section
The B322 was activated while the B332 was
355
turned ON. (Sheets were delayed in the lower
transport section. At the merging point, the order
of sheets may change.)
Sheet has not arrived at exit sheet pass sensor
360
The B340 was not turned on within the specified time.
Sheet remains at exit sheet pass sensor
361
The B340 has remained on for longer than the
specified time.
Too many sheets between upper/lower transport
section sheet pass sensor and exit sheet pass
sensor
362
The number of sheets between B322/B332 and
B340 exceeded the specified number.
Too many sheets passed exit sheet pass sensor
363
The number of the sheets detected by B340
exceeded the number of the sheets detected by
B322/B332.
Sheet has not arrived at register section entrance
sheet pass sensor
370
The B590 was not turned on within the specified
time.
Sheet remains at register section entrance sheet
pass sensor
371
The B590 has remained on for longer than the
specified time.
Too many sheets between switching timing
sensor and register section entrance sheet pass
sensor
372
The number of sheets between B310 and B590
exceeded the specified number.
220
Description and Causes
Solutions
Check if the sheet thickness on the size setting
screen is correct.
If it is wrong;
In case of Near line or Inline
It should be corrected in the DFE.
In case of Offline
It can be corrected on the size setting screen.
Check if the trim is not jammed.
Also, check that the distance between the
stopper and the tail guide is not too short.
Remove the sheet which is jammed. If this
error code appeared even though the sheet is
not jammed, check the B322 or B332 sensor
is not dirty. (See page 372 for the cleaning
instruction.)
Remove the sheet which is jammed. If this error
code appeared even though the sheet is not
jammed, check the B340 sensor is not dirty. (See
page 372 for the cleaning instruction.)
Remove the sheet which is jammed. Also, check
the either of B322 or B332 is not dirty. (See page
372 for the cleaning instruction.)
Remove the sheets which are jammed. Also,
check the B340 sensor is not dirty. (See page
372 for the cleaning instruction.)
Remove the sheet which is jammed. Also, check
the B310 sensor is not dirty. (See page 372 for
the cleaning instruction.)
Remove the sheet which is jammed. If this error
code appeared even though the sheet is not
jammed, check the B590 sensor is not dirty. (See
page 372 for the cleaning instruction.)
Remove the sheets which are jammed. Also,
check the B310 sensor is not dirty. (See page
372 for the cleaning instruction.)
SmartStacker User's Manual
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