RealPresence Collaboration Server
(RMX) 1500 Component Installation &
Replacement
On the RealPresence Collaboration Server (RMX) 1500 you can install or replace the RTM ISDN 1500 card.
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Only the RTM ISDN is replaceable. The RTM-IP 1500 and Power Supply are not field replaceable.
Before installing or replacing the RTM ISDN make sure:
● you have the correct replacement part on hand.
● you are using proper ESD equipment to prevent damage to the system.
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All maintenance tasks are to be performed by qualified, authorized personnel.
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Use only replacement parts supplied by your dealer.
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Follow all procedures. Do not skip any steps.
Installing or Replacing the RTM ISDN 1500 Card
Prior to adding the RTM ISDN 1500 card you must have your ISDN product license available. For more
information see, RealPresence® Collaboration Server 1500/1800/2000/4000 Getting Started Guide,
Procedure 2: Product Registration
Removing the Blank Cover or the Existing RTM ISDN 1500 Card from
the RealPresence Collaboration Server (RMX) 1500
Carry out the following procedure to remove either the blank cover or the existing card.
To remove the blank cover or the exisiting RTM ISDN 1500 Card:
1 Ensure that the power switch on the RMX is turned OFF (O).
2 Remove the cover or RTM ISDN 1500 card by unscrewing the captive screws that fasten the card to
the MCU.
3 Slide out the cover or RTM ISDN 1500 card.
Polycom, Inc.
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